






Kite Hill is a small boutique care home in Wootton Bridge, Isle of Wight. Kite Hill provides expert care to a maximum of 29 residents, allowing for truly personalised care in a smart but homely setting.
Run by the same family for 50 years, the home is proud to enjoy a fantastic reputation for quality care. Facilities include, level entry wet rooms, hoist bathrooms, resident Wi-Fi and telephone and height...
Care Provided by Kite Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kite Hill Care Home for full pricing details and T&Cs.
Contact Kite Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colville Care Ltd
- Private Owned
Person in charge
- Bev Orton(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors are welcome at any time.
Parking
- There is parking at the front and back of the Home.
Kite Hill Care Home Reviews (36)
Kite Hill Care Home has a Review Score of 9.8 (9.764) out of 10, based on 18 reviews in the last 2 years.
Over all time Kite Hill Care Home has 36 reviews.
Thank you.
The staff were all welcoming and in fact you soon start to feel part of their family.
If circumstances had been different we would have been very happy for mum to stay here as her needs would always have been met. Unfortunately mum was unable to participate in group activities but there are many opportunities in this regard.
I read in a recent review that their major excellence is in their staff and I fully endorse that comment.
My husband and I would like to thank all the staff at Kite Hill for the kindness, care, professionalism and friendliness that their whole team always showed to both my mother-in-law and all our family.
We would not hesitate to recommend Kite Hill Care Home as a good and trustworthy place to allow your special family members to be looked after, should they need that extra level of care.
Thank you for taking the time to review Kite Hill. Your kind words will be shared with all the team. Here at Kite Hill, we do aim to welcome all residents, family and friends as we understand the step from having to leave your home for residential care is a difficult and hard decision to make sometimes.
It's major excellence in its staff, they have always been super helpful, very kind, caring and knowledgable. Kite Hill has looked after two very special people for us when other options ran out and they have done so with all the care of an extended family. Thank you.
Thank you for taking the time to review Kite Hill and for your very kind words. It is always nice to hear that our cleanliness, knowledge and hard work is recognised and that residents, families/friends benefit from all that we do.
My mother-in-law had to be admitted during the height of the pandemic so we were not able to visit for nearly a year. We did have video calls with mum to start off but as she was suffering from vascular dementia these became too confusing for her. Mum was in Kite Hill for just under 2 years before her death at 100. The staff were friendly, empathetic and very understanding of her condition, mum was always well presented, very settled and nothing was too much trouble. The last six months before mum's death were particularly difficult for the staff and they adapted to each situation as it occurred. We would highly recommend this establishment to any family facing the difficult decision of long term care for their relations and have nothing but high praise for each and every member of staff.
Thank you for taking the time to review the care provided at Kite Hill. The team at Kite Hill work hard to make a difference to the lives of those they care for and they will be delighted to know their efforts have been recognised.
My aunt moved into Kite Hill in December 2021 when it became clear that she would not regain adequate mobility to live at home. The home was clean and the room fairly pleasant, though without much of a view. My aunt seemed as happy as possible in the circumstances. She said the food was good. The staff were friendly and helpful, and happy to respond to requests for help, including assisting me to take my aunt out on a sunny afternoon. The administrator was particularly helpful. If anyone is looking for a care home for a family member, I would be happy to give Kite Hill the thumbs-up.
Mum passed away in October 202, aged 96, after about three years in Kite Hill. The care was excellent and the staff very friendly. Despite Mum being blind, deaf and finally being bedridden with dementia the staff were always smiling and competent.
Kite Hill looked after my mother for two months during summer 2021. The staff were unfailingly kind to her and she was as happy as possible given her state of health. The organisation was very flexible with regards to her needs and requests. At all times the home was easy to contact and visit, even though Covid restrictions made this more difficult than usual. Best of all, every time a member of staff promised me they would call me, they did, without fail. This simple keeping of promises was a great relief to our family and was in contrast to our dealings with other homes and services during my mother's last 2 or 3 years. Without doubt, Kite Hill provided the best care my mother experienced during this period.
Thank you so much for your lovely review. It was a pleasure to care for your mother. At Kite Hill we recognise the importance of keeping in touch with family especially during the past 2 years which has been so difficult for us all.
I cannot recommend this nursing home highly enough. Both my mother and father went into Kite Hill in July 2021, for two weeks respite having both been in hospital. However due to lack of community care they ended up staying there for nearly six months. This was my mother's worst nightmare as she has always been petrified of having to go into a home. The staff at Kite Hill are just incredible people who cared about and listened to my parents. They had time for them and nothing was ever too much trouble. Whilst my mother always wanted to come home, mainly to be at home with her cats, she always said that there was nothing that she could complain about living at Kite Hill. Both parents loved all of the care staff, would laugh and joke with them and talk to them when they needed to. The food was always a high standard and they had several choices each day. They felt safe and valued whilst residing at Kite Hill. Thank you to all of the incredible staff who made their experience so positive.
It was a pleasure to welcome your parents to our home and to have them as part of the Kite Hill family, even for a short time.
My father has been at Kite Hill for two years. He is now almost 96. He has been well cared for and is happy. He has dementia but still manages to tell me how kind all the staff are. I see this displayed as I visit several times a week. Everybody works very very hard and I would recommend this Home to everyone with relatives that need care.
Thank you for taking the time to review the care provided at Kite Hill. I will pass your review to the team. We try hard to build meaningful relationships with those we care for and their relatives and it's always very pleasing to know when we get this right.
Overall staff were very kind but unfortunately not enough of them to spend any quality time. Sometimes food was not cut up (my sister had had a stroke and was unable to use one of her arms. She was also bed-bound so had meals in her room) and meals were just left on her tray so she was only able to eat parts of her meal. i.e unable to eat roast meat). Choice sometimes limited and repeated frequently although portions adequate. The staff, unfortunately, lost her false teeth when she was admitted to hospital and they were not replaced.
At Kite Hill we offer choices at every meal and a wide variety, however, we always personalise our food to the likes and tastes of individual residents, with some choosing to eat a...
Mother needed help to eat her food but was always adequately provided with quality nutritious food and fluids. This home provided a relaxed, secure and safe environment following Mum's discharge from hospital after having sustained a serious fall at her previous care home.
Thank you for taking the time to review Kite Hill. the past year has been the most challenging we have ever had. Mealtime is an important part of our client's lives, which is why all our meals are produced from fresh ingredients making them as tasty and nutritious as we can.
My wife, who had Vascular Dementia, was a resident of Kite Care Home for almost a whole year before her death in late October 2020. In all that time, she received excellent care from the staff, including those who organised activities for the residents. The care home was relatively small in relation to others on the Isle of Wight, this meant that I personally got to know the staff well and found there was an overall commitment to providing an excellent service to the residents. I was always impressed with the genuine kindness and patience of the carers who often had to cope with uncooperative individuals, which at times included my wife. Near the "end of life," I personally appreciated the support I received from the staff. In conclusion, I would have no hesitation in recommending Kite Hill Care Home to anyone seeking this type of accommodation.
Thank you for taking the time to review Kite Hill. The past year has been the most challenging we have ever had. We have always believed that being smaller is an advantage and enables our staff to deliver highly personalised care.
Our Aunt was very well cared for in very difficult circumstances in 2020 by a lovely friendly team. They made her feel comfortable, helped with specific requests and really provided great care for her in what turned out to be her last year.
Thank you for taking the time to review Kite Hill. The past year has been the most challenging we have ever had, and I am particularly proud of how tirelessly all our staff have worked to keep our clients safe whilst maintaining a Homelife for them.
Sadly, Covid prevented much visiting while my Mum was cared for by Kite Hill during her last months. But their communication with us was always kind, prompt and sensitive. They did everything they could to help let my Mum know she was loved.
Urgent medical assistance not available and my relative is often left uncomfortable, sore and in pain.
Today I phoned her (as I do daily to try and boost her mood) she was in tears. She was still in bed at 11.00 am. She has a sore on her bottom and hasn't had a shower in days. I am at the end of my tether. I haven't been able to go and see her since March and I feel so helpless.
Our manager and staff have worked tirelessly throughout the Pandemic to support our residents and their families through a very challenging time. We are very disheartened by your review, which is not at all representative of the service we deliver as a whole or reflect the significant care,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kite Hill Care Home.
There are no upcoming events for Kite Hill Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kite Hill Care Home.
Accreditations
There are no accreditations posted yet for Kite Hill Care Home.
Meet the Team (5)

With a background in administration, Bev joined Kite Hill in 2012 as a care assistant, looking for a more rewarding career. Bev has progressed from Care Assistant to Registered Manager, gaining her level 5 in Health and Social Care Management along the way. Bev is super friendly but always professional, genuinely kind but also truly determined to ensure that every resident receives the very best care possible. Bev supports all new residents from enquiry through to admission.

Katie Joined Kite Hill in 2017 with significant experience as a Care Assistant. Katie showed great potential and was quickly promoted to Senior Carer. At the beginning of 2022, Katie was promoted to Deputy Manager. She supports the Registered Manager with all aspects of managing the Home and is very hands-on. She is a great listener and very personable, always willing to go the extra mile for the residents and their families.

Chrissie joined Kite Hill in 2019 with extensive admin experience at the NHS and the local Council. Exceptionally helpful and approachable, Chrissie has a "can do" approach, she is your first port of call for any enquiry.

Jane, with the support of her domestic team, manages the cleaning of all areas of the Home. She also liaises with maintenance to ensure the environment is safe and well-presented. Jane supports our residents with maintaining clean and tidy rooms and enjoys helping people to personalise their rooms.

Bev joined Kite Hill Care Home in 2024 as our Activities co-ordinator. Bev has Level 2 Health and Social Care in Dementia and previous experience working with Adults and Children with learning difficulties. Bev supports our residents with activities throughout the week, including exercise, gardening, arts and crafts, quizzes and games and music sessions. Bev also arranges celebrations and parties throughout the year. Bev is friendly and bubbly, but also very kind, she loves to support each resident with their own hobbies too. Bev arranges visits from Marnie the Therapy Dog, Independent Arts, musicians, primary schools and our local church.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kite Hill Care Home to verify any information. View our terms and conditions. Kite Hill Care Home has an Enhanced Service -more info.