






Kite Hill is a small boutique care home in Wootton Bridge, Isle of Wight. Kite Hill provides expert care to a maximum of 29 residents, allowing for truly personalised care in a smart but homely setting.
Run by the same family for 50 years, the home is proud to enjoy a fantastic reputation for quality care. Facilities include, level entry wet rooms, hoist bathrooms, resident Wi-Fi and telephone and height...
Care Provided by Kite Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kite Hill Care Home for full pricing details and T&Cs.
Contact Kite Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colville Care Ltd
- Private Owned
Person in charge
- Bev Orton(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors are welcome at any time.
Parking
- There is parking at the front and back of the Home.
Kite Hill Care Home Reviews (36)
Kite Hill Care Home has a Review Score of 9.8 (9.764) out of 10, based on 18 reviews in the last 2 years.
Over all time Kite Hill Care Home has 36 reviews.
Dad spent the last two years of life in Kite Hill. Despite his infirmity, he was very comfortable. Was always praising the staff too me and he thought the world of them all. On Dad's passing the staff showed much empathy and I could not thank and praise them enough.
Lovely, caring staff dealt with my uncle with kindness and empathy. We were kept informed at all times and things were administered very efficiently. Thank you to all at Kite Hill for providing a safe and welcoming space for my uncle during the last few months of life.
I will always be forever grateful to each and every member of their fantastic team.
Thank you so much for taking the time to write a review for Kite Hill, it really does mean a lot to the whole Team. It was a pleasure to care for your father and we are very pleased that we met your expectations.
They cared tirelessly for him till the very end in April 26. And even then they made sure that his room was left so nicely ready for us to take his things home.
We can not recommend Kite Hill highly enough. They are true caring people that made Dads time their a joy for him. It is the people that make a care home and these are truly a loving and caring group of people.
If in doubt, risk it and use them as you truly won't be disappointed as your loved ones become their loved ones.
Thank you for your kind review, I will ensure the Team at Kite Hill are made aware of your positive feedback.
All the staff were consistently kind and caring towards Mum. Her personal care was excellent, and the meals were always of a very high standard.
I would always receive a phone call from the home if there were an concerns with Mum and how this was resolved.
As Mum approached the end of her life, she was always kept comfortable, clean, and treated with great dignity. The staff could not have done more for her.
Everyone at the home also cared for myself and my family when we visited. When I was upset, they always made time to talk to me and, when I needed it, offered a comforting hug. We were made to feel like part of the family.
I would wholeheartedly recommend Kite Hill Residential Home to anyone looking for a caring and supportive home for their loved one.
I would like to thank everyone at the home for looking after Mum to such a high standard at all times.
I can wholeheartedly recommend Kite Hill Care Home to anyone looking for care for a relative or friend.
I have a concern relating to a recent visit to my friend. I was buzzed into the premises, but left in reception for 15 minutes. When I pressed the doorbell again, no one was in reception, no staff were around, and I did not know my friend's room number. I could potentially have been anywhere in the building all that time unsupervised. This is surely a safety risk.
As a small home our reception is not permanently staffed. Our door is locked and the person in charge answers the door via a mobile phone. They may have assumed that you have visited before and were not aware that you did not know where your friend's room is. Whilst this may have been frustrating...
My husband has now been in your care for 1 year, and I would like you to know that I am very pleased with all the care he is receiving. He is now interacting in the lounge with other residents, and also has resumed doing his jigsaws, which I am very pleased about because in my opinion it is very stimulating for him. I also like to see all the painting and things that all the residents make which they are very proud to show. The activities carer does a wonderful job for your resident as they seem to love her very much. I visit twice a week and always get a lovely welcome from all your lovely carers and other staff, which I find is very reassuring.
Mum enjoyed her stay in Kite Hill, all the staff were kind, caring, always smiling, tending to Mum's needs with dignity and compassion. We as a family were always made very welcome. We were always kept updated regarding Mum's wellbeing either by face-to-face or telephone. We would highly recommend Kite Hill to anyone looking for care in a safe environment with very friendly staff for loved ones.
My mum was there for 4 weeks on end of life care. I found the staff very helpful and allowed me to visit whenever I wanted. She was always kept clean and comfortable and carers were very respectful and thoughtful. The room was small but clean, adequate, light and bright.
We didn't really know how good the food was because unfortunately mum was at the stage where she was not eating so we can not comment.
Mum lived at Kite Hill for almost three years. We could not have asked for better care for her. Her health improved while she was there as they took such excellent care of her. So many things stood out, the standard of hygiene, the personal care, the food, the visiting GP weekly the very friendly and caring staff. Nothing was too much trouble. The staff were excellent at communicating any issues and we were welcome to visit or phone to see how Mum was at any time. I would highly recommend Kite Hill. The lounge has lovely views over Wootton creek and the very pretty garden. The staff really got to know Mum and knew her preferences. Despite not being a natural joiner in she came to really enjoy all the activities on offer. All I can say is she had a very happy life there and I am sure that her quality of life improved and that we wouldn't have been lucky enough to have her around for so long without the care provided by Kite Hill.
She was completely immobile and reliant on the staff for everything. All the staff that we came into contact with were kind, friendly and professional.
We never worried about mum as we knew she was being well cared for and they also kept an eye out for my dad when he visited and kindly helped him across the road to the bus stop.
I would happily recommend Kite Hill and can't Thank them enough for looking after mum until the end.
Thank you for your lovely feedback, it means a lot to all the staff at Kite Hill to know we met your expectations. It was a privilege to care for your Mum.
When my twin Sister and I chose The Kite care home for our 103yrs Dad, we won the lottery. Although he was only there for a very short time before he sadly passed away, he was REALLY cared for by all the staff.The best care we could have hoped for, with amazing dignity and compassion. They also cared for us. Cups of tea, and a hug when needed. Thank you from the bottom of our hearts to each and every one of you. I wish I could name you, but you all know who you are.
I found the care home very friendly, cheerful, and always on hand to help me in any way possible with a high standard of professionalism, especially from the senior staff. The day-to-day running of the home was always exciting with joy and happiness, and all the residents and staff I was able to meet during my visit, without exception, were happy and cheerful.
She had a very pleasant room with a sunny view over the decking area. She loved the food which was nicely cooked.
She initially found it hard to mix but the activities and entertainment brought her out of her shell. The activity staff are so enthusiastic.
The care staff, although very busy, were generally kind and thoughtful.
The care home definitely gave her the nearest to her own home possible.
We would definitely recommend it.
A well-maintained, clean, friendly home. Nothing is too much trouble. The staff are all fantastic, always caring for Mum with dignity and gentleness. The staff always available to talk to and solve any enquiries quickly. Would recommend Kite Hill to everyone.
Thank you for taking the time to review Kite Hill, we appreciate your kind comments and are pleased that we are meeting your expectations.
My mum became a permanent resident at Kite Hill on 1st October 2024. She settled in so quickly, better than we ever imagined, because she was immediately made to feel at home there. This is due to how wonderful all the staff are, so caring and welcoming. The manager has been there for over 15 years, along with some of the other staff, this shows what a good home it is, consistency of staff is so important. They are like one big family. Another lady who is the activities coordinator and she is a bundle of joy! So enthusiastic and brilliant with the residents. My mum doesn't go out of her room at the moment, but the activities coordinator makes sure she sees her every day and gives her activities to do in her room. The food is amazing too, fabulous chefs! Everything is fresh and cooked from scratch. Mum says she's never had a bad meal, she really enjoys the food. The home is always spotlessly clean too. I cannot recommend it enough and neither can my dear mum.
Thank you for your kind words, it is a pleasure to care for your mum. Kite Hill really is a team effort and it is lovely to be able to pass on your review to everyone.
My mum has a lovely room and her own toilet, I bought her in lots of little things that make her room more homely and familiar.
The food is all home-cooked and fresh, my mum enjoys it.
I visit most days and spend a lot of time there, the level of patience and understanding they show every single day is amazing, not only to my mum but also to me, if I'm upset or struggling they're always really kind.
Everyone from the lovely lady at reception, all the carers, the maintenance man, the cleaners, and the chefs all go above and beyond. Me and my mum are very grateful to each and every one, we love them all. Thank you Kite Hill.
Thank you for taking the time to complete this review, we do appreciate it. We are delighted that Mum has settled in and is enjoying life at Kite Hill. I will be sure to pass on your kind words to the splendid team.
My mum spent 2 years at the home, it helped in providing the support she needed.
Also their kindness towards me as her daughter, nothing was too much trouble, they would always listen to any concerns.
A wonderful team of carers.
Thank you to you all.
Thank you for taking the time to submit your review, I have shared it with the team who are delighted to receive such positive feedback, it really does mean a lot to them. It was a pleasure and a privilege to care for your mum.
My mother was at Kite Hill for around 18 months. During this time I found her extremely well looked after with amazing and friendly staff. I was happy to leave her in their capable hands and was made to feel very welcome when visiting her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kite Hill Care Home.
There are no upcoming events for Kite Hill Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kite Hill Care Home.
Accreditations
There are no accreditations posted yet for Kite Hill Care Home.
Meet the Team (5)

With a background in administration, Bev joined Kite Hill in 2012 as a care assistant, looking for a more rewarding career. Bev has progressed from Care Assistant to Registered Manager, gaining her level 5 in Health and Social Care Management along the way. Bev is super friendly but always professional, genuinely kind but also truly determined to ensure that every resident receives the very best care possible. Bev supports all new residents from enquiry through to admission.

Katie Joined Kite Hill in 2017 with significant experience as a Care Assistant. Katie showed great potential and was quickly promoted to Senior Carer. At the beginning of 2022, Katie was promoted to Deputy Manager. She supports the Registered Manager with all aspects of managing the Home and is very hands-on. She is a great listener and very personable, always willing to go the extra mile for the residents and their families.

Chrissie joined Kite Hill in 2019 with extensive admin experience at the NHS and the local Council. Exceptionally helpful and approachable, Chrissie has a "can do" approach, she is your first port of call for any enquiry.

Jane, with the support of her domestic team, manages the cleaning of all areas of the Home. She also liaises with maintenance to ensure the environment is safe and well-presented. Jane supports our residents with maintaining clean and tidy rooms and enjoys helping people to personalise their rooms.

Bev joined Kite Hill Care Home in 2024 as our Activities co-ordinator. Bev has Level 2 Health and Social Care in Dementia and previous experience working with Adults and Children with learning difficulties. Bev supports our residents with activities throughout the week, including exercise, gardening, arts and crafts, quizzes and games and music sessions. Bev also arranges celebrations and parties throughout the year. Bev is friendly and bubbly, but also very kind, she loves to support each resident with their own hobbies too. Bev arranges visits from Marnie the Therapy Dog, Independent Arts, musicians, primary schools and our local church.
Frequently Asked Questions about Kite Hill Care Home
What types of Care is Kite Hill Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kite Hill Care Home have?
There are 29 Single Rooms.
What are the Facilities & Services at Kite Hill Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kite Hill Care Home to the centre of Ryde?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kite Hill Care Home to verify any information. View our terms and conditions. Kite Hill Care Home has an Enhanced Service -more info.