Cooksditch House Nursing & Residential Home

Always found all staff caring and willing to help whenever it was needed. Delt with my sister-in-law with sympathy and care, even when she was being difficult.

I have always been pleased with the level of nursing care provided. My mother has been in Cooksditch House for nearly three years, prior to that my father was cared for in the nursing side from 2018 to 2022. The staff are always very pleasant and work hard. The new manager is also good.

I have found the staff cheerful, helpful and friendly at all times. They kept my wife comfortable, respected her dignity and privacy and generally eased her transition from this life to the next.

The staff are helpful, welcoming and friendly. Although the building looked shabby in areas, I understand improvements are being made. The activities provided appear varied and more are in place. Communication has greatly improved since the new manager has started.

When my husband went into Cooksditch in January 2023 there was a different manager, there was no communication, we were left sitting in his room for 2 hours until I went to find someone to help us, no one showed me around, I have let the new manager know, she welcomed feedback and I’m sure under her care Cooksditch will and has improved. The manager is very caring, it’s lovely now to have relatives meetings and nice to be informed on what’s going on. Most of the staff are wonderful, there has been some issues usually with agency staff. It would be lovely to have somewhere that relatives could go to make themselves teas, coffees etc. My husband seems settled and it’s nice to go home knowing he is being well looked after.

Having visited bed blocking in the NHS and several care homes along the south coast, I think I have a good idea on how care homes function, cleanliness etc. I was surprised at the very high standard set at Cooksditch House, but I was only visiting an old friend.

My mum has been in Cooksditch House nearly a year now. She is well cared for and always says as much. They communicate well and inform me of anything I need to know about Mum in terms of her health and general well-being.

My dad has been in Cooksditch House for about a year and he appears to be very content. He likes the staff and the food. For me, I am pleased to see how his constantly changing needs are accommodated by the staff, who have always been friendly, open and approachable.

Any problems or queries are always addressed quickly. Staff are always happy to stop and chat and management too. Appreciate the relative's meetings, very informative.

Thank you Cooksditch House for the fantastic care you gave Mum and the support you gave to me.

Great improvement in friend's physical and mental well-being and self-care. Attentive, approachable and genuinely kind staff; this is confirmed by my friend who is a resident.

My brother at 57 became bedbound and had an inoperable tumour which meant he was given only 6-12 months to live. He came to live at Cooksditch House Nursing & Residential Home to be near me. The staff were kind, good-humoured and efficient and made his stay as comfortable and happy as possible. He was always listened to and his needs were dealt with quickly. Likewise, the management was always ready to help and I felt very supported as his next of kin.

My mum has been a resident for 19 months and has received care and attention at all times, we are always informed of anything needed. Mum wasn't sure about going into a home at first but now I feel she is happy and has settled in well and takes part in the daily activities, I just wish there was more at the weekend.

I thank you Cooksditch and the lovely, hard-working people who looked after her for making her last few months comfortable and I know my mum would say the same.

My mum was moved from hospital to this home for end of life care. Mum didn't talk to any of her family members while in hospital, but once she was settled into Cooksditch House Nursing & Residential Home she brightened up, she knew who we all were and talked to us. She was kept clean and pain-free. Nothing was too much trouble. The home was clean and smelt fresh. Staff were friendly, but most of all they all cared and spoke to Mum. She was treated as a person, not just a number. Very pleased with the home. All Covid rules abided.

The resident is settled and happy to be at Cooksditch House.

Overall, the care is good but I feel there is not enough coverage at weekends. I feel confident that my mother is receiving good care and is being treated kindly by the staff.

Mum has been at Cooksditch since last January. In this time the staff have cared and helped our Mum through all her ups and downs that her dementia brings. Our Dad also spent time at Cooksditch for palliative care. The whole team were so lovely and caring to Dad and going the extra mile to help our Mum too after we lost Dad. Whenever we visit we are always welcomed with a friendly smile. We are always kept up to date with any changes or concerns with Mum. All the staff and the Manager are so approachable. I thoroughly recommend Cooksditch Care Home.

I find the home welcoming by the staff. Improvements being made to make it as homely for the residents as possible. Food always looks nice.

Highly recommend Cooksditch House, they have been so supportive taking great care of my father-in-law. You can feel confident that the staff of all levels really care for the residents and make everyone feel at home. As a family member, it is so important to know that all their needs are met above and beyond expectations.