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Cooksditch House Nursing & Residential Home

East Street, Faversham, Kent ME13 8AN
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Cooksditch House Nursing & Residential Home, Faversham
Cooksditch House Nursing & Residential Home, Faversham
Cooksditch House Nursing & Residential Home, Faversham

Cooksditch House Nursing & Residential Home cares for residents with compassion, empathy and dignity.

Understanding that all residents are individuals, they provide person centred care which is tailored to each person.

Care plans are built on together with the resident, family and friends that support the individual, and the team encourages active participation from all to ensure they meet the needs of the individual.

Situated in the historic town of Faversham, the care...  

Care Provided by Cooksditch House Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,397From £1,397
Residential Dementia CareFrom £1,397From £1,397
Nursing CareFrom £1,760From £1,760
Nursing Dementia CareFrom £1,760From £1,760

Hairdressing, Chiropody and Newspapers are excluded from the above costs.

If you require a member of our team to escort a relative or friend to an appointment at the hospital or local clinics, there is an additional cost of £90.00 for up to 6 hours and then £15:00per hour thereafter.

Contact Cooksditch House Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Cooksditch House Care Ltd
  • Private Owned

Person in charge

  • Kerry Rowland(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (55)

Visiting

  • No visiting restrictions, and lunch around 12:30hrs to 14:00hrs with tea at 17:00hrs

Parking

  • Parking at the main entrance, access by Church Street

Cooksditch House Nursing & Residential Home Reviews (41)

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9.7

Cooksditch House Nursing & Residential Home has a Review Score of 9.7 (9.724) out of 10, based on 16 reviews in the last 2 years. Over all time Cooksditch House Nursing & Residential Home has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from J M (Daughter of Resident) published on 14 February 2024 Submitted via Postal Card
Overall Experience

I have always been pleased with the level of nursing care provided. My mother has been in Cooksditch House for nearly three years, prior to that my father was cared for in the nursing side from 2018 to 2022. The staff are always very pleasant and work hard. The new manager is also good.

Reply from Kerry Rowland, Home Manager at Cooksditch House Nursing & Residential Home

Thank you for your kind words, I will pass this onto the staff.

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Review from Tony P (Husband of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

I have found the staff cheerful, helpful and friendly at all times. They kept my wife comfortable, respected her dignity and privacy and generally eased her transition from this life to the next.

Reply from Kerry Rowland, Home Manager at Cooksditch House Nursing & Residential Home
Many thanks, Tony for your kind words.
It is always a pleasure to look after all our residents with dignity and privacy at all times.

I will pass this on to all staff.

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Review from Craig B (Son of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

The staff are helpful, welcoming and friendly. Although the building looked shabby in areas, I understand improvements are being made. The activities provided appear varied and more are in place. Communication has greatly improved since the new manager has started.

Reply from Kerry Rowland, Home Manager at Cooksditch House Nursing & Residential Home

Thank you for your kind comments, I will ensure all staff are aware.

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Review from Sandra A (Wife of Resident) published on 18 January 2024 Submitted via Website
Overall Experience

When my husband went into Cooksditch in January 2023 there was a different manager, there was no communication, we were left sitting in his room for 2 hours until I went to find someone to help us, no one showed me around, I have let the new manager know, she welcomed feedback and I’m sure under her care Cooksditch will and has improved. The manager is very caring, it’s lovely now to have relatives meetings and nice to be informed on what’s going on. Most of the staff are wonderful, there has been some issues usually with agency staff. It would be lovely to have somewhere that relatives could go to make themselves teas, coffees etc. My husband seems settled and it’s nice to go home knowing he is being well looked after.

Reply from Kerry Rowland, Home Manager at Cooksditch House Nursing & Residential Home
Thank you for your comments, we will take on board all suggestions and work through these in a timely manner.
We are decreasing our agency usage and employed new staff, relatives meetings will continue and all feedback is much appreciated.

Kind Regards.

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Review from Geoff T (Friend of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience

Having visited bed blocking in the NHS and several care homes along the south coast, I think I have a good idea on how care homes function, cleanliness etc. I was surprised at the very high standard set at Cooksditch House, but I was only visiting an old friend.

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Review from R E (Son of Resident) published on 13 November 2023 Submitted via Website
Overall Experience

My mum has been in Cooksditch House nearly a year now. She is well cared for and always says as much. They communicate well and inform me of anything I need to know about Mum in terms of her health and general well-being.

Reply from Kerry Rowland, Home Manager at Cooksditch House Nursing & Residential Home

Thank you for the kinds words, I will also pass this on to all our staff.

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Review from C A (Son of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

My dad has been in Cooksditch House for about a year and he appears to be very content. He likes the staff and the food. For me, I am pleased to see how his constantly changing needs are accommodated by the staff, who have always been friendly, open and approachable.

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Review from Sheila F (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience
Always a warm welcome by staff and management. Mum has been a resident for almost 2 years. She is very well cared for. I am able to visit her in her room, which is always clean and tidy. The home itself is spotless. They have recently had some decorating completed to freshen the home up. Mum enjoys many of the activities and especially bingo and a pamper (nails etc.).

Any problems or queries are always addressed quickly. Staff are always happy to stop and chat and management too. Appreciate the relative's meetings, very informative.

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Review from S W (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card
Overall Experience
Mum was in Cooksditch House Nursing & Residential Home for 19 years and I have knowledge of residential and nursing care. I can highly recommend Cooksditch House. The care given to Mum from day one until she passed away was outstanding. I have nothing but praise for the staff. Reception, always cheerful. Management, I was always well informed of any concerns with her health. housekeeping, superb. The home is spotless and fresh. Entertainment, varied activities and residents are encouraged to join in.

Thank you Cooksditch House for the fantastic care you gave Mum and the support you gave to me.

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Review from R B (Friend of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

Great improvement in friend's physical and mental well-being and self-care. Attentive, approachable and genuinely kind staff; this is confirmed by my friend who is a resident.

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Review from P G (Sister of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

My brother at 57 became bedbound and had an inoperable tumour which meant he was given only 6-12 months to live. He came to live at Cooksditch House Nursing & Residential Home to be near me. The staff were kind, good-humoured and efficient and made his stay as comfortable and happy as possible. He was always listened to and his needs were dealt with quickly. Likewise, the management was always ready to help and I felt very supported as his next of kin.

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Review from Wendy R (Daughter of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

My mum has been a resident for 19 months and has received care and attention at all times, we are always informed of anything needed. Mum wasn't sure about going into a home at first but now I feel she is happy and has settled in well and takes part in the daily activities, I just wish there was more at the weekend.

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Review from Sue M (Daughter of Resident) published on 18 July 2022 Submitted via Website
Overall Experience
My lovely mum, who meant the world to me and my two brothers and her family, unfortunately, had to go into a care home last August. I’m very glad she went into Cooksditch House Nursing & Residential Home, although not the poshest looking home the care and cleanliness was really good. My mum was easy to love and all the carers and nurses looked after her so well, not only seeing to her everyday needs but spending time with her, painting her nails, looking through her family photos with her etc.
Unfortunately, my 98-year-old mum passed away on April 3rd this year.

I thank you Cooksditch and the lovely, hard-working people who looked after her for making her last few months comfortable and I know my mum would say the same.

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Review from Patricia T (Daughter of Resident) published on 4 October 2021 Submitted via Postal Card
Overall Experience

My mum was moved from hospital to this home for end of life care. Mum didn't talk to any of her family members while in hospital, but once she was settled into Cooksditch House Nursing & Residential Home she brightened up, she knew who we all were and talked to us. She was kept clean and pain-free. Nothing was too much trouble. The home was clean and smelt fresh. Staff were friendly, but most of all they all cared and spoke to Mum. She was treated as a person, not just a number. Very pleased with the home. All Covid rules abided.

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Review from J L (Nephew of Resident) published on 13 February 2020 Submitted via Postal Card
Overall Experience
We are always made welcome when we visit. The staff keep us up to date, but mainly when we ask.
Communication is not always good in regarding going out. We have a not put in the diary but is not always adhered to and have had to wait for the resident to get ready.
Clothes are changed regularly and we ensure everything is marked. However, two articles are missing, although told staff will look for them, we have not had feedback.

The resident is settled and happy to be at Cooksditch House.

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Review from S G (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience

Overall, the care is good but I feel there is not enough coverage at weekends. I feel confident that my mother is receiving good care and is being treated kindly by the staff.

Reply from Jay Patel, Director at Cooksditch House Nursing & Residential Home

Thank you for the excellent ratings and lovely feedback regarding the care provided and staff at Cooksditch House. With regards to the coverage at weekends, the staff ratios are exactly the same as during the week, the only difference being that the main office is shut. However, the manager is...  

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Review from Karen W (Daughter of Resident) published on 11 December 2019 Submitted via Website
Overall Experience

Mum has been at Cooksditch since last January. In this time the staff have cared and helped our Mum through all her ups and downs that her dementia brings. Our Dad also spent time at Cooksditch for palliative care. The whole team were so lovely and caring to Dad and going the extra mile to help our Mum too after we lost Dad. Whenever we visit we are always welcomed with a friendly smile. We are always kept up to date with any changes or concerns with Mum. All the staff and the Manager are so approachable. I thoroughly recommend Cooksditch Care Home.

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Review from A M (Daughter of Resident) published on 29 November 2019 Submitted via Postal Card
Overall Experience

I find the home welcoming by the staff. Improvements being made to make it as homely for the residents as possible. Food always looks nice.

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Review from Jovita W (Daughter-in-law of Resident) published on 5 November 2019 Submitted via Website
Overall Experience

Highly recommend Cooksditch House, they have been so supportive taking great care of my father-in-law. You can feel confident that the staff of all levels really care for the residents and make everyone feel at home. As a family member, it is so important to know that all their needs are met above and beyond expectations.

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Review from Susan R (Daughter of Resident) published on 11 April 2016 Submitted via Website
Overall Experience

We found Cooksditch House when Mum needed nursing care. The understanding and care given was spot on. The manager understood her needs and ensured Mum was comfortable and that informed decisions were made. Mum totally trusted her, a big thing for her. The staff were always friendly and she enjoyed interacting with them - care given was excellent, and she was never alone for any length of time. The Dr/hospice team were well appraised of any changes which ensured she had the best possible care. I received regular updates and was always offered drinks/meals when visiting. I always felt confident Mum was safe and being cared for by professionals. I am certain she was in the right place and I know she felt the same way - she liked that her room was bright and clean and the food was so good; staff went out of their way to do nice things for her and she felt at home with the "family" feel that this engendered. I have already recommended Cooksditch to others and cannot thank you enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 02 Nov 2025

    We celebrate all of our staff every month by having a feel good Friday and staff nominating each other for doing a great job. This month staff have nominated Bernie...

Upcoming Events

There are no upcoming events for Cooksditch House Nursing & Residential Home.

Awards / Recognitions (0)

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Accreditations

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Meet the Team (5)

Kerry Rowland
Kerry RowlandJob Title:Home ManagerJoined: 2023

I have been working in the care sector since 1987, I have progressed through my career as a Care Assistant, Senior Care Assistant, Training Coordinator, relief manager and Deputy Manager. I have been within the management side for the past 12 + years.

My passion has always been to care for the older person, those with Dementia and those at the end of their lives.

My aim is to ensure that in these later years of their lives, they feel safe and happy within a homely environment.

Along with my team, we welcome you to Cooksditch House.

Kelly Hann
Kelly HannJob Title:Residential Unit Manager

My name is Kelly,

I have worked in the care industry for 20 years, 19 of those years have been within Cooksditch House, I started as part of the care team, I worked my way to senior level, and I completed my management level diploma in 2022.

I am now the Residential Unit Manager within Cooksditch House.

I have a passion for working within the Care industry and strive to provide the highest quality care to our residents, I pride myself on ensuring that my team of staff always work to the best of their abilities and provide a safe, caring and homely environment to which our residents deserve.

Laura Vincent
Laura VincentJob Title:Clinical LeadJoined: 2018

I was not sure what I wanted to do with my life when I left college, so I got a job at Cooksditch House as a care staff member in 2000.

I was not sure if this was the job for me at the time, but I loved the job and straight away i knew that i wanted to go into nursing.

I commenced my nurse training in 2003, whilst still working at Cooksditch House as a care staff member to help support me through my nursing qualification.

I qualified as a registered nurse in 2006, all whilst remaining at Cooksditch House where I have now reached the position of Clinical Lead and I love what I do.

I want what is best for our residents at a time in their lives when they need care and support to ensure they receive appropriate person-centred care.

Lisa Allen
Lisa AllenJob Title:Receptionist/Administrator

My name is Lisa,

I am the Home Administrator and the main front-of-house point of contact.

I aim to greet everyone into the home with a warm and friendly welcome.

I have worked at Cooksditch House for over 14 years, and I have a wealth of experience working within the Health & Social Care Sector as an administrator.

Kim Snape
Kim SnapeJob Title:Receptionist Assistant/Activity Coordinator

My name is Kim,

I have been at Cooksditch House now for over 2 years.

I work as part of the Activity team in the mornings, where I make sure that the residents are entertained. I like to make sure that there is a smile on everyone's face.

Also part of my role is that I am the assistant Administrator in the afternoons, greeting relatives. I like to be happy.

I have always worked in the medical field for over 24 years, and I can honestly say that working in the care home for me is very rewarding.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cooksditch House Nursing & Residential Home to verify any information. View our terms and conditions. Cooksditch House Nursing & Residential Home has an Enhanced Service -more info.