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Singleton Nursing and Residential Home

Hoxton Close, Ashford, Kent TN23 5LB
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Singleton Nursing and Residential Home, Ashford
Singleton Nursing and Residential Home, Ashford
Singleton Nursing and Residential Home, Ashford

Singleton Nursing and Residential Home, located in a residential area of Ashford in Kent, provides person centred care in a relaxed and welcoming setting.

With registered nurses available 24 hours a day as well as experienced care professionals, the team are able to deliver bespoke care to meet the health and wellbeing needs of all residents. They also work with other health professionals to ensure all medical requirements are met.

The...  

Care Provided by Singleton Nursing and Residential Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 49 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,800£1,600 - £1,800
Nursing Care£1,700 - £1,900£1,700 - £1,900

Incidentals such as Hairdressers, chiropodist newspaper are payable separately and an invoice is sent on a quarterly basis.

Contact Singleton Nursing and Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Singleton Nursing & Residential Home Ltd
  • Private Owned

Person in charge

  • Julie Laidlaw(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (14)

Parking

  • Car parking available on-site

Singleton Nursing and Residential Home Reviews (44)

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9.8

Singleton Nursing and Residential Home has a Review Score of 9.8 (9.825) out of 10, based on 31 reviews in the last 2 years. Over all time Singleton Nursing and Residential Home has 44 reviews.

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Review from G P (Nephew of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

I can't fault the treatment my aunt was given. Caring, kind, sensitive, staff professional at all times. Special thanks go to the Wellbeing Team for all the wonderful activities they provide, & how they care for the Residents they look after. Namely Michelle, Nadine + Sarah Jane, were just amazing with Jean & everyone

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Review from Julie W (Friend of Resident) published on 16 June 2026 Submitted via Website
Overall Experience
Singleton has given my friend a new lease of life after she suffered a severe stroke and brain aneurysm. They have encouraged her to get involved in the varied activities each day and it is clear that they care about her and indeed, all of their residents. The management are friendly, available, helpful and supportive and the care workers & nurses are kind, patient and treat the residents with dignity. The well-being team go above and beyond to ensure that they offer a range of activities to suit everyone and the reception staff deserve a shout out too - they are always cheerful and helpful.
Friends and relatives are made so welcome and, speaking as someone who has enjoyed a meal there several times, the food is very good so well done to the kitchen team.

The place is always clean and my friend's room always looks neat & tidy so the cleaners do a great job, as do the laundry staff who return my friend's clean clothes to her wardrobe on hangers every day, and the excellent handyman.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

We are pleased that your friend has responded well to our interventions and thankyou very much for your kind comments about our fantastic team of staff.

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Review from D H (Resident / Service User) published on 26 May 2026 Submitted via Postal Card
Overall Experience

To clarify why I have put "satisfactory" for activities, new ideas need to be put forward. The group is excellent when working with the outside entertainers.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for completing the review. We were disappointed to find that you felt the activities provided by our Well Being Team were not to your taste, we would love to hear any ideas you have and have to wonder why you've not brought this to our attention on the many occasions that you have stayed with us over the years, maybe when you return in a couple of weeks you could share your ideas with us.

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Review from Kevin M (Son of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience

The staff are excellent and very caring, especially during Mum's last weeks. The only issue was there was no phone signal in Mum's room.

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Review from L H (Niece of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

The care that my aunt received exceeded any expectation we had from an already highly regarded nursing home. The staff made her and our family so welcome from the moment we arrived. She had a beautiful room, that was immaculate. My aunt received end of life care at the home of the highest standard where she was treated with dignity and respect. We would highly recommend Singleton to all with 100% confidence. Thanks to you all.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments and I am glad you found our support to you helpful at what was a difficult time for you all.

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Review from S G (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

My mother was resident in this home for approx 6 months before her death. She enjoyed being in the home. The room was lovely, clean and spacious. The care staff were kind and respectful, she enjoyed the activities, but also liked that she could also just stay in her room and read if she wanted to. All the staff were kind and helpful.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments, we are pleased she enjoyed being with us.

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Review from Martin N (Nephew of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

My Aunt had been a resident of the care home for the last 8 years prior to her passing at the age of 95. Throughout this period my Aunt has received an excellent level of care at all times and she always appreciated the kindness and respect shown to her on a daily basis by all of the staff. It was a great comfort to me to know that she was being well looked after and I cannot praise the staff enough for their support.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments ,your aunt had become a member of our family and we all loved her. She is very much missed

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Review from Kay C (Daughter of Resident) published on 1 October 2025 Submitted via Website
Overall Experience
Mum was only here for one week, when she sadly passed away. I cannot praise the staff highly enough with the care they gave her, and the support given to us as a family. It was a very difficult time for all of us, but knowing mum was being well cared for, and we could approach the staff at any time made the whole process more bearable. Her passing was handled with care and dignity, and the staff made sure we were looked after too.
If anyone asks me to recommend a care home, this will be right at the top of the list

Thank you each and everyone

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments, it is sad when we have a resident with us for such a short time.

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Review from Ruth C (Daughter of Resident) published on 1 October 2025 Submitted via Website
Overall Experience

Walking into Singleton Nursing Home always felt like being embraced by a big hug - the staff were so welcoming, cheerful and helpful. Dad was discharged from hospital to the home in April 2025. We have always appreciated the way in which he has been cared for with efficiency and empathy by the Team. Staff kept in touch and I have appreciated updates and discussion regarding Dad's needs. They have always been so helpful when I have phoned them. The variety and number of activities laid on by the Well Being Team are most impressive - from musical entertainment, arts, crafts and cooking to presentation and films. We looked at many potential homes for Dad and are so glad that Singleton were able to take him.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments, its always so nice to know we have helped people and their families

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Review from Sandra W (Daughter-in-law of Resident) published on 26 September 2025 Submitted via Postal Card
Overall Experience

My parents in laws moved into Singleton Nursing and residential home May 20th 2025. MIL was end of life. During her time at the home her care was faultless. She was always treated with care and dignity. Explained everything to the family and kept us updated. MIL passed away at the home on 12th June 2025. The staff was wonderful to us all in the days before her death, nothing was to much for them. FIL is still a resident at SNRH. We can not fault his care and welfare. We could not ask for a better place for him.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments, we are pleased you chose us to care for your in laws, we were sad when mil passed away as she was a very nice lady but fil is such a lovely gentleman that its our pleasure to look after him.

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Review from Claire K (Daughter of Resident) published on 25 August 2025 Submitted via Website
Overall Experience
The dedicated and genuine staff at Singleton Nursing home really care about the needs of each resident. They show this by consistently going the extra mile to do what is best for the residents and we are so grateful.
Our dear mum especially loved the amazing activities program and learned many new skills the last couple of years of her life.

Thank you to all at Singleton, for taking care of our mum. This home is first class.

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Review from R P (Cousin of Resident) published on 5 August 2025 Submitted via Postal Card
Overall Experience

I always had a warm welcome from the receptionist. Medical staff were always available to bring me up to date with any health concerns. The caring staff always treated my family member with love and respect. The premises were always clean and tidy and well maintained.

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Review from B C (Friend of Resident) published on 30 July 2025 Submitted via Postal Card
Overall Experience

My friend has been in this home for 18 months appox; I have visited almost every week. In all that time everyone from nurses, carers, the girls who do the activities, the admin and all the backroom staff do a great job. They are all so caring. I would recommend this nursing home to any of my loved ones if it was necessary, even for myself if it came to it.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thank you for your lovely comments, and if you ever need us, we would be happy to help.

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Review from Mary P (Daughter of Resident) published on 11 July 2025 Submitted via Website
Overall Experience
From start to finish this home was absolutely outstanding. Always happy to help with anything, give you time if you want it.
Very kind to my dad and nursed him back to health.

Can't thank you enough

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thank you for your kind comments and we hope your Dad continues to feel well.

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Review from Jenny T (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience

My dad had been in hospital for 2 months and was in the late stages of dementia. We wanted him to be in a home that felt like a real home. Dad was only there a week before he died. All the staff were so kind and caring and looked after him and us as a family with such compassion. We will always be grateful he was at Singleton Nursing and Residential Home in his final days.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thank you so much for your kind comments, it was our pleasure to look after your lovely Dad

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Review from Terry B (Son of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

We, as a family, cannot praise Singleton Nursing and Residential Home highly enough. From the initial contact, the care, both nursing and administration, were absolutely wonderful. The staff are professional, caring and dedicated. The activities team were passionate. Thank you team Singleton for all your hard work and care.

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou so much for your kind comments, we are pleased that you were happy with our care provision

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Review from H R (Daughter of Resident) published on 10 June 2025 Submitted via Website
Overall Experience

My father was not keen when medics advised he needed the services of a residential nursing home. He and us as a family could not have been made more welcome and he soon adjusted. The care and support we all received was exemplary. I would certainly not hesitate to recommend the services of this home......

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Review from P R (Son of Resident) published on 10 June 2025 Submitted via Website
Overall Experience

Just want to say a massive thank you for the love and care shown by the whole team at Singleton Nursing Home. My Dad, Dave, wasn't looking forward to going into a home but couldn't believe the level of support he was given. Thank you for making his final weeks so comfortable xx

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

It was our pleasure look after your lovely Dad and I am pleased you felt supported through what was a very tough time

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Review from Ian B (Son of Resident) published on 9 June 2025 Submitted via Website
Overall Experience

My stepfather stayed here till his passing in may 2025.Every member off staff are amazing .attentive and loving .Staff became my stepfather's Family. . Dignity in his full say there. I witnessed people passing when I stayed there .which is difficult to see and to see the staff upset too speaks volumes of the nursing home . My stepfather when he came to the home had been left in St Thomas in London and had just 2 friends who called in when they could. His placement at singleton changed that in the most positive way .The home has entertainers most days and all are included . Food is great and regular meal times. My stepfather was always clean shaven washed every day . The home always was clean and a good buzz about it . The last week with my stepfather was difficult to see a loved one passing .The staff were amazing as always ,their care extended to myself and other family members as it was through my stepfather's stay . We love every one of you . Thank you all from our hearts

Reply from Julie Laidlaw, Manager at Singleton Nursing and Residential Home

Thankyou for your kind comments, we are glad you felt supported

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Review from Jan R (Wife of Resident) published on 9 June 2025 Submitted via Website
Overall Experience
My late husband spent six weeks in Singleton nursing home. He was extremely well looked after and nothing was too much trouble for the staff.
He didn't have much of an appetite but the staff encouraged him to eat and would provide food and snacks that appealed to him.
I was able to visit at any time and the staff ensured that I was also being look after.

I wouldn't hesitate to recommend Singleton nursing home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Singleton Nursing and Residential Home.

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Frequently Asked Questions about Singleton Nursing and Residential Home

What types of Care is Singleton Nursing and Residential Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Singleton Nursing and Residential Home have?

There are 45 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Singleton Nursing and Residential Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Singleton Nursing and Residential Home to the centre of Ashford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Singleton Nursing and Residential Home to verify any information. View our terms and conditions. Singleton Nursing and Residential Home has an Enhanced Service -more info.