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Residents can enjoy a range of...
Care Provided by Westbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
The price(s) shown are provided by the care home. Contact Westbank Care Home for full pricing details and T&Cs.
Contact Westbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Aurem Care
- Private Owned
Person in charge
- Beckie Waterman(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2003
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (4)
Visiting
- Westbank is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.
Parking
- Parking is available on site
Westbank Care Home Reviews (41)
Westbank Care Home has a Review Score of 9.5 (9.492) out of 10, based on 16 reviews in the last 2 years.
Over all time Westbank Care Home has 41 reviews.
Westbank Care Home. Kind and professional staff. Pleasant environment. Having visited my wife, I always leave feeling good.
Thank you very much for taking the time to leave a lovely review of Westbank Care Home. It means so much to us when our staff receive this level of praise, and your kind comments will be sent on to the team. People caring for people is at the heart of everything we do, and we continually strive to deliver high standards of care and ensure all residents feel truly at home. Thank you once again.
Very friendly, helpful and supportive, nice and clean. The food is lovely. Wish it were cheaper.
Hello Katie, Thank you very much for taking the time to leave a lovely review of Westbank care home. It means so much to us when our staff receive this level of praise, and your kind comments will be sent on to the team. People caring for people is at the heart of everything we do, and we...
From the first day my wife came to Westbank, she was treated with kindness. The staff go out of their way to treat everyone with the same loving care.
Hi Peter thank you so much for your kind words, its greatly appreciated and the team are proud, and honoured, to support you and your family. Kindest regard
The care I have received at Westbank is second to none. The staff and all the carers are excellent and very caring and attentive. I am enjoying the food as it is very tasty and nutritious. I look forward to the food at Westbank.
Many thanks for your kind words, its greatly appreciated and the team are proud, and honoured, to support you and your family. Kindest regards,
Mum was in bed and did not want to get up, just to sit in a chair. Mum seemed unusually low in her mood. We asked when Mum was last up and she had not been up for a week, just to go to the toilet. Mum had been sleeping in the same clothes as she wore during yesterday's visit. We asked that further strategies be used to get up, but staff said they can't "force her". We got Mum up and staff changed her bedding, which was much needed. There was a bed-changing chart on the wall, but no dates in for February. There is a lot of new staff who seemed unfamiliar with Mum's ways (she has been there for 2 years). We felt disappointed with our visit to Westbank and the care Mum receives.
Although Westbank Care Home has been satisfactory in looking after Mum, it is due to the arrival of Claire & Chelsea that the standards are now going up. The staff seem happier and with new levels of care, expectations and the importance of consistency, we are pleased that Mum will be even happier. Time, of course, will tell but we're off to a good start with new management team, increase in staff & replacement of those not enjoying the new 'regime'! Thank you for all the work so far.
We are very satisfied with all the staff, and the lovely home that Mum has had the good fortune to live. It is taking a bit of time for her to settle but improving all the time. Her meals are lovely, good and wholesome. Her bedroom is light, clean and airy.
Thank you for your thoughtful feedback. Were so pleased to hear that your mum is settling in well and that shes enjoying her meals and surroundings. Our team takes great pride in providing a comfortable, caring environment and nutritious homecooked food for all our residents. Its wonderful to know...
Mum came here after an unpleasant experience at a different home. We are all so much happier here. The staff and management are so kind and caring. Mum has been made very welcome, and the staff have really supported her with her move here.
Thank you so much for taking the time to share your kind words. Were truly delighted to hear that your mum has settled in well and that she and your family are happier here. Our team works hard to create a welcoming, supportive environment for every resident, and its wonderful to know that this...
We find the staff are happy and attentive. The atmosphere is welcoming and we feel that Ruby has settled in well.
Thank you, George, for taking the time to share your kind feedback following your review in February 2026.
We are delighted to hear that you find our team happy and attentive, and that the atmosphere feels welcoming. Creating a warm, supportive environment where residents and their families feel...
Claire the manager is a wonderful person. You can all be very proud of all the good work you do. Thank you for looking after my brother so well.
My mother moved into Westbank Care Home after a fall with complex injuries and a number of weeks stay in hospital. The care has been amazing with a lot of attention to detail. All the staff are very caring and professional. I would highly recommend this care home.
My mother has been a resident for over 4 years. She has been cared for very well and with respect. Every member of staff from the manager down interacts with my mother and plays a valuable role in her care. She has benefited from the fact that Westbank is both a care home and a nursing home. I rank Westbank Care Home as one of the best care homes in the area and I have recommended it to friends on many occasions.
Thank you for your kind words. It is a pleasure to look after your mum. Best wishes.
My Mum is about to celebrate her 92nd birthday at Westbank Care Home which is amazing, considering she entered Westbank at age 89 with a bedsore so severe it had infected her spine and the hospital said there was no hope of a recovery. She was extremely anxious and frail on arrival and looked neglected after several weeks in hospital but the dedicated care provided at Westbank over the last 2.5 years has meant she's made a full recovery from the infection and the bedsore has finally healed. Although bedbound since contracting COVID in 2020 Mum now visits the lounge and is generally content and well. I cannot thank Westbank enough for all the care the staff have provided and for the efforts made to comfort her and keep her well.
This care home has a warm and cosy family atmosphere. We chose Westbank for my mother after mother-in-law had short stay. Visitors are made to feel very welcome and are invited to numerous fun events throughout the year. My mother has settled very well and appears very happy. I have never had any concerns about her welfare and I can't speak highly enough of the very caring staff. I would have no hesitation in recommending this care home to others.
Very pleased with the care mum is receiving. Since being at Westbank Care Home her overall health and outlook have improved vastly. She likes very much that the staff are not pushy or insistent. Mum very much enjoys the entertainment.
Thanks for your feedback. It is a pleasure to care for your mum. Best Wishes.
I would thoroughly recommend Westbank Care Home to any person in need of full time care.
Thank you for your feedback, it is a pleasure to care for your wife. Best wishes.
My Mum was a resident there from February 2020 until August 2023. Throughout her time there, she was extremely well cared for by all the kind and thoughtful staff. During COVID, they became family to her, as we were unable to visit. My mum had a great love of music, and they would regularly play her favourite music.
The activities arranged for the residents are well planned and varied and the residents seem to have a really good time.
The current manager is very approachable and is a real asset to Westbank, knowing her staff and residents' needs very well.
I would highly recommend Westbank as a care home.
With very best wishes from the manager and the whole team
The support to the family and, more importantly, my dad during his stay was second to none - making sure he was well cared for, listened to, assisted and made comfortable at all times.
I would like to give special recognition, in particular, to one member of staff - the sweetest person who went above the 'call of duty' even outside of her working hours to check on him and support him and the family, we could never thank you enough - bless you.
Much Love and appreciation to you all.
Thank you for your kind words about our team at Westbank. It was a pleasure to be a part of your father's journey and he is missed dearly by our team.
My mother's care and support overall is good and the 24 hour facility is necessary. The new care home manager has a good grasp of nursing care, which is very useful.
The care my mother has received is excellent. All the staff are very caring and professional. I would highly recommend this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (1)
- 07 Jul 2026
Residents at Westbank Care Home in Sevenoaks enjoyed a wonderful afternoon when local biking group Widows Sons, West Kent paid a special visit to the home with an impressive collection...
- 22 Jun 2026
Chefs from across Aurem Care have completed specialist training designed to further enhance the quality, safety and presentation of meals for residents with swallowing difficulties. The training focused on the...
- 12 Jun 2026
Residents and staff at Westbank Care Home in Borough Green are inviting local people to come along, meet the team and enjoy a range of activities as part of National...
- 06 Aug 2026Organiser: Westbank Care Home
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Aurem Care
Accreditations
There are no accreditations posted yet for Westbank Care Home.
Meet the Team (1)

Beckie is our Home Manager
Frequently Asked Questions about Westbank Care Home
What types of Care is Westbank Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westbank Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Westbank Care Home?
Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westbank Care Home to the centre of Sevenoaks?
4.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbank Care Home to verify any information. View our terms and conditions. Westbank Care Home has an Enhanced Service -more info.