Westbank Care Home, located in the tranquil village of Borough Green, offers exceptional residential, nursing and dementia care in a warm and welcoming environment. The dedicated team at Westbank is committed to providing personalised care tailored to each resident's unique needs, ensuring a high quality of life. The home features comfortable, well-appointed rooms, many with lovely garden views, fostering a sense of homeliness and tranquillity.
Residents can enjoy a range of...
Westbank Care Home, located in the tranquil village of Borough Green, offers exceptional residential, nursing and dementia care in a warm and welcoming environment. The dedicated team at Westbank is committed to providing personalised care tailored to each resident's unique needs, ensuring a high quality of life. The home features comfortable, well-appointed rooms, many with lovely garden views, fostering a sense of homeliness and tranquillity.
Residents can enjoy a range of engaging activities designed to stimulate the mind and body, promoting social interaction and overall well-being. Westbank partners with local schools and churches to deliver a thoughtful activities plan with something for everyone. The beautifully landscaped gardens provide a serene setting for relaxation and outdoor activities.
Nutritionally balanced, delicious meals are prepared daily by the skilled culinary team, catering to individual dietary preferences and requirements and if family wish to have lunch with a loved one, they are always welcome (please just let the home know the day before for catering requirements).
Westbank Care Home places a strong emphasis on creating a supportive community where residents feel valued and respected. The experienced care staff work closely with families to develop comprehensive care plans, ensuring that each resident receives the best possible care.
The home’s warm, inviting atmosphere, combined with its excellent facilities and compassionate care, makes Westbank a preferred choice for those seeking quality residential and dementia care.
Please note, volunteers are welcome at Westbank care home.
Contact Westbank Care Home to confirm what's included and get a personalised quote:
Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
The price(s) shown are provided by the care home. Contact Westbank Care Home for full pricing details and T&Cs.
Westbank Care Home has a Review Score of 9.5 (9.517) out of 10, based on 18 reviews in the last 2 years.
Over all time Westbank Care Home has 43 reviews.
Overall very happy with Mum's care.
Overall very happy with Mum's care.
Hello Ray,
Thank you very much for taking the time to leave a positive review of Westbank care home.
It means so much to us when our staff and your kind comments will be sent on to the team.
People caring for people is at the heart of everything we do, and we continually strive to deliver high standards of care and ensuring all residents feel truly at home.
Thank you once again.
The staff really care and the manager Beckie also goes above and...
The staff really care and the manager Beckie also goes above and beyond. We couldn't have asked for better care for our dearly beloved Dad. Thank you.
Hello Cathy,
Thank you for taking the time to share such a lovely review of Westbank.
We are pleased to hear about your positive experience. Your kind words mean a great deal to our team, and we will be sure to pass on your feedback to everyone involved.
Providing compassionate,...
Hello Cathy,
Thank you for taking the time to share such a lovely review of Westbank.
We are pleased to hear about your positive experience. Your kind words mean a great deal to our team, and we will be sure to pass on your feedback to everyone involved.
Providing compassionate, person-centred care is at the heart of everything we do, and we continually strive to create a warm, supportive environment where residents feel safe, valued and truly at home.
Thank you once again for your thoughtful comments.The Team at Westbank
Westbank Care Home. Kind and professional staff. Pleasant environment. Having visited my wife, I always leave feeling good.
Westbank Care Home. Kind and professional staff. Pleasant environment. Having visited my wife, I always leave feeling good.
Thank you very much for taking the time to leave a lovely review of Westbank Care Home. It means so much to us when our staff receive this level of praise, and your kind comments will be sent on to the team. People caring for people is at the heart of everything we do, and we continually strive to deliver high standards of care and ensure all residents feel truly at home. Thank you once again.
Very friendly, helpful and supportive, nice and clean. The food is lovely. Wish it were cheaper.
Very friendly, helpful and supportive, nice and clean. The food is lovely. Wish it were cheaper.
Hello Katie, Thank you very much for taking the time to leave a lovely review of Westbank care home. It means so much to us when our staff receive this level of praise, and your kind comments will be sent on to the team. People caring for people is at the heart of everything we do, and we...
Hello Katie, Thank you very much for taking the time to leave a lovely review of Westbank care home. It means so much to us when our staff receive this level of praise, and your kind comments will be sent on to the team. People caring for people is at the heart of everything we do, and we continually strive to deliver high standards of care and ensure all residents feel truly at home. Thank you once again.
From the first day my wife came to Westbank, she was treated with kindness. The staff go out of their way to treat everyone with the same loving care.
From the first day my wife came to Westbank, she was treated with kindness. The staff go out of their way to treat everyone with the same loving care.
Hi Peter thank you so much for your kind words, its greatly appreciated and the team are proud, and honoured, to support you and your family. Kindest regard
The care I have received at Westbank is second to none. The staff and all the carers are excellent and very caring and attentive. I am enjoying the food as it is very tasty and nutritious. I look forward to the food at Westbank.
The care I have received at Westbank is second to none. The staff and all the carers are excellent and very caring and attentive. I am enjoying the food as it is very tasty and nutritious. I look forward to the food at Westbank.
Many thanks for your kind words, its greatly appreciated and the team are proud, and honoured, to support you and your family. Kindest regards,
Mum was in bed and did not want to get up, just to sit in a chair. Mum seemed unusually low in her mood. We asked when Mum was last up and she had not been up for a week, just to go to the toilet. Mum had been sleeping in the same clothes as she wore during yesterday's visit. We asked that further...
Mum was in bed and did not want to get up, just to sit in a chair. Mum seemed unusually low in her mood. We asked when Mum was last up and she had not been up for a week, just to go to the toilet. Mum had been sleeping in the same clothes as she wore during yesterday's visit. We asked that further strategies be used to get up, but staff said they can't "force her". We got Mum up and staff changed her bedding, which was much needed. There was a bed-changing chart on the wall, but no dates in for February. There is a lot of new staff who seemed unfamiliar with Mum's ways (she has been there for 2 years). We felt disappointed with our visit to Westbank and the care Mum receives.
Although Westbank Care Home has been satisfactory in looking after Mum, it is due to the arrival of Claire & Chelsea that the standards are now going up. The staff seem happier and with new levels of care, expectations and the importance of consistency, we are pleased that Mum will be even happier....
Although Westbank Care Home has been satisfactory in looking after Mum, it is due to the arrival of Claire & Chelsea that the standards are now going up. The staff seem happier and with new levels of care, expectations and the importance of consistency, we are pleased that Mum will be even happier. Time, of course, will tell but we're off to a good start with new management team, increase in staff & replacement of those not enjoying the new 'regime'! Thank you for all the work so far.
We are very satisfied with all the staff, and the lovely home that Mum has had the good fortune to live. It is taking a bit of time for her to settle but improving all the time. Her meals are lovely, good and wholesome. Her bedroom is light, clean and airy.
We are very satisfied with all the staff, and the lovely home that Mum has had the good fortune to live. It is taking a bit of time for her to settle but improving all the time. Her meals are lovely, good and wholesome. Her bedroom is light, clean and airy.
Thank you for your thoughtful feedback. Were so pleased to hear that your mum is settling in well and that shes enjoying her meals and surroundings. Our team takes great pride in providing a comfortable, caring environment and nutritious homecooked food for all our residents. Its wonderful to know...
Thank you for your thoughtful feedback. Were so pleased to hear that your mum is settling in well and that shes enjoying her meals and surroundings. Our team takes great pride in providing a comfortable, caring environment and nutritious homecooked food for all our residents. Its wonderful to know that her experience continues to improve, and we truly appreciate you sharing these kind words with us it means a great deal to the whole team.
Mum came here after an unpleasant experience at a different home. We are all so much happier here. The staff and management are so kind and caring. Mum has been made very welcome, and the staff have really supported her with her move here.
Mum came here after an unpleasant experience at a different home. We are all so much happier here. The staff and management are so kind and caring. Mum has been made very welcome, and the staff have really supported her with her move here.
Thank you so much for taking the time to share your kind words. Were truly delighted to hear that your mum has settled in well and that she and your family are happier here. Our team works hard to create a welcoming, supportive environment for every resident, and its wonderful to know that this...
Thank you so much for taking the time to share your kind words. Were truly delighted to hear that your mum has settled in well and that she and your family are happier here. Our team works hard to create a welcoming, supportive environment for every resident, and its wonderful to know that this has made a positive difference. Well be sure to share your feedback with the staff and management team it means a great deal to everyone involved in your mums care.
We find the staff are happy and attentive. The atmosphere is welcoming and we feel that Ruby has settled in well.
We find the staff are happy and attentive. The atmosphere is welcoming and we feel that Ruby has settled in well.
Thank you, George, for taking the time to share your kind feedback following your review in February 2026.
We are delighted to hear that you find our team happy and attentive, and that the atmosphere feels welcoming. Creating a warm, supportive environment where residents and their families feel...
Thank you, George, for taking the time to share your kind feedback following your review in February 2026.
We are delighted to hear that you find our team happy and attentive, and that the atmosphere feels welcoming. Creating a warm, supportive environment where residents and their families feel comfortable and valued is very important to us.
It is especially pleasing to know that Ruby has settled in well. Supporting residents to feel safe, secure and at home is always our priority, and your feedback reassures us that we are achieving this.
Thank you again for your thoughtful comments and for placing your trust in us.
Kind regards,The Management Team
Claire the manager is a wonderful person. You can all be very proud of all the good work you do. Thank you for looking after my brother so well.
Claire the manager is a wonderful person. You can all be very proud of all the good work you do. Thank you for looking after my brother so well.
My mother moved into Westbank Care Home after a fall with complex injuries and a number of weeks stay in hospital. The care has been amazing with a lot of attention to detail. All the staff are very caring and professional. I would highly recommend this care home.
My mother moved into Westbank Care Home after a fall with complex injuries and a number of weeks stay in hospital. The care has been amazing with a lot of attention to detail. All the staff are very caring and professional. I would highly recommend this care home.
My mother has been a resident for over 4 years. She has been cared for very well and with respect. Every member of staff from the manager down interacts with my mother and plays a valuable role in her care. She has benefited from the fact that Westbank is both a care home and a nursing home. I rank...
My mother has been a resident for over 4 years. She has been cared for very well and with respect. Every member of staff from the manager down interacts with my mother and plays a valuable role in her care. She has benefited from the fact that Westbank is both a care home and a nursing home. I rank Westbank Care Home as one of the best care homes in the area and I have recommended it to friends on many occasions.
Thank you for your kind words. It is a pleasure to look after your mum. Best wishes.
My Mum is about to celebrate her 92nd birthday at Westbank Care Home which is amazing, considering she entered Westbank at age 89 with a bedsore so severe it had infected her spine and the hospital said there was no hope of a recovery. She was extremely anxious and frail on arrival and looked...
My Mum is about to celebrate her 92nd birthday at Westbank Care Home which is amazing, considering she entered Westbank at age 89 with a bedsore so severe it had infected her spine and the hospital said there was no hope of a recovery. She was extremely anxious and frail on arrival and looked neglected after several weeks in hospital but the dedicated care provided at Westbank over the last 2.5 years has meant she's made a full recovery from the infection and the bedsore has finally healed. Although bedbound since contracting COVID in 2020 Mum now visits the lounge and is generally content and well. I cannot thank Westbank enough for all the care the staff have provided and for the efforts made to comfort her and keep her well.
This care home has a warm and cosy family atmosphere. We chose Westbank for my mother after mother-in-law had short stay. Visitors are made to feel very welcome and are invited to numerous fun events throughout the year. My mother has settled very well and appears very happy. I have never had any...
This care home has a warm and cosy family atmosphere. We chose Westbank for my mother after mother-in-law had short stay. Visitors are made to feel very welcome and are invited to numerous fun events throughout the year. My mother has settled very well and appears very happy. I have never had any concerns about her welfare and I can't speak highly enough of the very caring staff. I would have no hesitation in recommending this care home to others.
Very pleased with the care mum is receiving. Since being at Westbank Care Home her overall health and outlook have improved vastly. She likes very much that the staff are not pushy or insistent. Mum very much enjoys the entertainment.
Very pleased with the care mum is receiving. Since being at Westbank Care Home her overall health and outlook have improved vastly. She likes very much that the staff are not pushy or insistent. Mum very much enjoys the entertainment.
Thanks for your feedback. It is a pleasure to care for your mum. Best Wishes.
I would thoroughly recommend Westbank Care Home to any person in need of full time care.
I would thoroughly recommend Westbank Care Home to any person in need of full time care.
Thank you for your feedback, it is a pleasure to care for your wife. Best wishes.
My Mum was a resident there from February 2020 until...
I would highly recommend Westbank as a care home.
With very best wishes from the manager and the whole team
I wanted to write to express my deepest gratitude to Westbank and the whole team of nurses, carers and staff who looked after my father until sadly he passed away last December. He was really poorly, 93 years old and not always the easiest patient! Yet he was shown patience and kindness...
Much Love and appreciation to you all.
Thank you for your kind words about our team at Westbank. It was a pleasure to be a part of your father's journey and he is missed dearly by our team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
A resident at Westbank care home in Sevenoaks enjoyed an emotional and unforgettable family occasion when he proudly walked his daughter Michelle down the aisle on her wedding day. 69-year-old...
Residents at Westbank Care Home in Sevenoaks enjoyed a wonderful afternoon when local biking group Widows Sons, West Kent paid a special visit to the home with an impressive collection...
Chefs from across Aurem Care have completed specialist training designed to further enhance the quality, safety and presentation of meals for residents with swallowing difficulties. The training focused on the...
There are no accreditations posted yet for Westbank Care Home.
Beckie Waterman is the Home Manager at Westbank Care Home and joined the home in November 2025. A qualified Adult Registered Nurse, Beckie brings a...
Beckie Waterman is the Home Manager at Westbank Care Home and joined the home in November 2025. A qualified Adult Registered Nurse, Beckie brings a strong clinical background and a genuine passion for delivering high-quality, person-centred care.
She is dedicated to ensuring every resident receives the support, dignity and compassion they deserve, with a particular passion for providing exceptional end-of-life care that enables residents and their families to feel supported and comforted during important moments.
Inspired by Westbank's warm and welcoming environment, Beckie is committed to creating a home where residents can enjoy the very best quality of life and where colleagues feel valued, empowered and proud of the care they provide.
Her ethos as a Home Manager is centred around putting residents first and making Westbank a wonderful place to live, work and visit.
Outside of work, Beckie is family-oriented and also enjoys spending time with her much-loved pets.
To find out more about life at Westbank Care Home, Beckie would be delighted to chat with you.
The care home lists weekly fees per person from £1,750 for residential care (respite from £1,750), from £1,750 for residential dementia care (respite from £1,750), from £1,750 for nursing care (respite from £1,750) and from £1,750 for nursing dementia care (respite from £1,750). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms.
Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbank Care Home to verify any information. View our terms and conditions. Westbank Care Home has an Enhanced Service -what an Enhanced Service includes.