Belvedere House

The staff here are amazing. They possess a natural, genuine ability to care for all, both residents and their families, as lots of reassurance was given when our mother/grandmother moved in. The rooms are comfortable and the communal areas of the lounges, dining rooms and bar are all kept immaculate.

The activities are well thought out and planned and their designated activities team take so much time to ensure that the residents' minds are kept active and the entertainment that is provided by the professional performers is great fun and all the residents seem to enjoy themselves.

We have seen such improvement in her mental and physical health and haven't seen her this happy in years. We can't recommend this place enough.

The care shown to my friend was exceptional, the caring and nursing staff without fault encouraged and cajoled her at all times, always patient, always caring, always on hand when called. Without a doubt, this has proved to be one of the best homes I have ever visited.

I cannot comment on all parts of the organisation but from my contact as a friend of a resident and my visits, this place is always welcoming and very clean and organised! The residents are able to speak freely of their needs and concerns and they are all met as constructive comments, which is great to hear!

Many thanks.

They provide excellent activities and entertainment for all residents, relatives and tenants.

Thank so much!

My father had been in a retirement flat with carers 4 times a day. When he arrived the staff were so caring and understanding and tolerant of his temper as he adjusted. They have gone so far out of their way to provide things for my father - that made his stay feel like home - always with a smile on their faces and a very caring attitude. Thank you so much - my father now looks better and healthier than in the last 4 years!

Our mother was diagnosed with Alzheimer's and despite reservations, the decision was made that she could no longer be cared for by us her family. We looked at and reviewed several care homes and decided that we liked the general welcome and feel of Belvidere House.

We have never looked back we are so impressed with the care, kindness and support she receives, I could not praise the staff enough. They are all excellent. My mother always says how well she is treated and praises the management saying they especially pick their staff.

We can go in whenever we want and we do, we are always welcomed, and feel that we can speak to the staff. Mum enjoys the activities provided she goes out to lovely places. The food is good, and the whole place is spotless.

I would never have worried if I had known places like this existed. And am always happy to leave mum without worrying.

Belvedere House excels in all aspects of care. The staff are extremely friendly and professional. The facility is located in beautiful grounds in the Surrey countryside. I couldn’t wish for my mother to be in a better care home.

Belvedere House has a warm and welcoming approach and sits in lovely, well-kept grounds. The staff are always very friendly, caring and professional to both residents and visitors. Dad has been in there for 3 years now and is very happy and content. He regularly joins in the many activities which are arranged daily and are always well attended and enjoyed. We feel very lucky that Dad was able to get into Belvedere House and would have no hesitation in recommending them. They run an amazing home.

I was very impressed the first time I visited Belvedere House. Lovely building, friendly approachable staff and a lovely atmosphere. The residents looked cared for and happy and were well looked after. My Mother just goes from strength to strength and as she has dementia is in a safe, secure environment. All the staff are amazing and really care about their residents. Mums room is spacious, clean and inviting and the activities, that are daily, are varied and really engage the residents.

My father who is ex-navy, is extremely happy at Belvedere House. It looks like a cross between a 'navy club and a cruise ship' according to him. My family loves visiting him there knowing he is safe and very well cared for. The staff are all lovely, cheerful, and caring of my father and of us. I think it is very important for those with dementia and Alzheimer's that as they regress, they have places and events in common with the other residents around them. It is such a shame that his sister is unable to join him there. We are so pleased a room was available when we needed it most. Thanks to all of you for your excellent care.

Belvedere House is always a welcoming environment to any visitor or relative staying there. Without exception all the staff are equally as welcoming and supportive of both the resident and their family. There are always a lot of activities planned and where possible all residents are encouraged to participate. Special national events are well recognised and supported and there is always some sponsoring opportunities being promoted that support people in need. A totally lovely place.

Having previously had no experience of care/nursing homes I feel lucky to have visited this one first when looking for somewhere to move my Mother into. It's very clean, extremely friendly and welcoming and my Mother is very well cared for. The food, entertainment and the environment are all really good, and the grounds are lovely.

The staff and the whole situation at Belvedere House is excellent, my father has been treated with great care and respect. He can be very demanding but appears to have settled down well now. Unfortunately he is very reluctant to join in any activities and I would ask staff if there is anything that can be done to facilitate this.

It is a place of kindness and of caring. My only comment would be that some rooms are quite small. En suite rooms would add to the living experience and convenience.

I always look forward to coming to the Home.