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Rose Hill Home

9 Rose Hill, Dorking, Surrey RH4 2EG
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Rose Hill Home, Dorking
Rose Hill Home, Dorking
Rose Hill Home, Dorking

A Dorking nursing home, Rose Hill is situated in a pleasant countryside location and offers a calm atmosphere, where elderly people with care needs can spend a relaxing retirement.

A homely environment has been established where personalised care is practised and where residents have their own personal freedom respected At the same time, residents have access to a highly-qualified team of nurses and carers.

Care Provided by Rose Hill Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,650 - £1,700£1,700 - £1,750
Residential Dementia Care£1,700 - £1,750£1,750 - £1,750
Nursing Care£1,700 - £1,750£1,750 - £1,750
Nursing Dementia Care£1,750 - £1,750£1,750 - £1,750

Contact Rose Hill Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Rosehill (UK) Ltd
  • Private Owned

Person in charge

  • Jyothi C Joy(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (28)

Visiting

  • Visiting is an integral part of care home life. It is vitally important for maintaining the health, wellbeing and quality of life of residents. Visiting is also crucial for family and friends to maintain contact and life-long relationships with their loved ones, and to contribute to their support and care. Additional measures are therefore in place to facilitate visiting while keeping care home staff and residents safe. These include: •infection prevention and control (IPC) measures • individual risk assessments • testing arrangements • isolation on return from some high-risk activities out of the home The key things to know about care home visiting are: •Visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19. Transmissible viruses can be just as dangerous to care home residents as COVID-19. Thank you.

Parking

  • There is onsite parking available for Visitors to the home.

Rose Hill Home Reviews (38)

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7.9

Rose Hill Home has a Review Score of 7.9 (7.893) out of 10, based on 1 reviews in the last 2 years. Over all time Rose Hill Home has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Donna N (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience
I had a choice of a couple of nursing homes. Rose Hill was full of smiling faces, during an emergency I witnessed 3 members of staff running to assist - The kind of care and response I wanted for my father.

Easy access large garden, kitchen that listened and provided everything my father requested. Not once did I have to hunt for a member of staff. The care given was perfect. Additional equipment and effort was easily given.

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Review from Eleanor F (Wife of Resident) published on 10 August 2023 Submitted via Website
Overall Experience

My husband is being extremely well cared for. The staff look after him as though he is one of their own relatives - they are always cheerful, efficient, and his welfare is paramount. It is obvious, to me, that he is very happy and settled; which gives me great peace of mind.

Reply from T S Chahal, Proprietor at Rose Hill Home
It is so nice to hear that we are providing a caring and homely environment for your husband.

Thank you for your lovely comments.

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Review from Sheila B (Daughter of Resident) published on 26 September 2022 Submitted via Website
Overall Experience

My mother was admitted to Rosehill following a number of infections and falls over a year ago. The lockdown visits were handled very sympathetically, and now restrictions are over they are engaging residents with activities and have had a number of fabulous parties to celebrate the jubilee and other themed days. It is a very happy and family orientated place to visit. The whole team works very efficiently, I am very happy with the service provided.

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Review from B A (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

Very good care home for my mum's needs. Peace of mind knowing she won't fall over now. She gets plenty of help with her meals. The staff are very cheerful and happy and I know she is being cared for very well. A very well organised garden party for the residents last Saturday. Everyone thoroughly enjoyed the afternoon.

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Review from Hayley C (Niece of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience

My uncle has stayed here since January 2022. He is settling nicely and enjoys the garden. The staff seem very friendly and no complaints. The rooms are a little drab and would be nice to be able to personalise - i.e. pictures on the wall. I'm happy my uncle is being looked after.

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Review from Tony M (Son of Resident) published on 16 December 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident at Rose Hill for nearly three and a half years and is now nearly 99-years-old. Her care has been exemplary since her arrival and has inevitably increased dramatically as she has gotten older. The nursing and care staff have always shown her the utmost consideration and have achieved wonders in treating her severe leg ulcers. She is now entirely dependant on the staff for her daily routine of switching between bed and armchair, washing and personal comfort and provision of meals. The food is always of high quality and more than meets her requirements. Her room is cosy and comfortable, with a pleasant view of the garden.

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Review from Sandra S (Daughter of Resident) published on 8 November 2021 Submitted via Postal Card
Overall Experience

The review went very well. Social care and care home staff were present at the review. The level of support and care my father is receiving is excellent. The care staff are very attentive to my father's care needs. The manager at the care home will always contact me if there are any issues or need clarification on something, ie, would I want my father to have the flu vaccination.

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Review from M C (Son of Resident) published on 8 November 2021 Submitted via Postal Card
Overall Experience

Mom has been at Rosehill Nursing Home for several years. She has always had excellent care and is treated with great dignity and as a visitor, we are always welcomed and made to feel welcome. The staff are great and always make time for a chat.

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Review from Carol F (Daughter of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience

The manager and staff have been kind and welcoming. They have made a great effort to help mum settle and do everything possible to make her comfortable and keep her safe.

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Review from P W (Daughter of Resident) published on 6 October 2020 Submitted via Postal Card
Overall Experience

Understandably, it was not easy for my mother to move into a care home. However, the kindness and positive attitude from the wonderful staff has helped her to feel more comfortable and settled. They have managed to handle what has and still is, a very difficult time amazingly, and we cannot thank everyone from management down enough.

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Review from M P (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card
Overall Experience

Overall Rose Hill is an excellent home with full time 24/7 nursing care. Very friendly staff with only a maximum of 29 residents. This provides continuity for the residents. Activities are daily, Monday to Friday. Food is varied and plentiful. Only downside is rooms could be refurbished with better shower facilities. I would definitely recommend the home to others.

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Review from A H (Daughter of Resident) published on 25 September 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident since February 2019. She has been given excellent care and it is obvious that the staff are both professional and caring. She enjoys the food and the company of other residents. On a negative side, Mum doesn't always appear very well cared for on the personal side - she does sometimes smell offensive and without her hearing aids or her dentures safely secured. Although I am aware that Mum can be difficult at times and this is possibly not a fault of the staff.

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Review from L D (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

Overall very happy with my mothers care at Rose Hill. But concerned that, on occasions, feel that when she has had a medical problem eg., chest infection, sore eyes, constipation, doctors should have been called in to deal with the problem earlier.

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Review from Ann A (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card
Overall Experience

All staff are very friendly. Had to complain many times about cleanliness of the room and leaving call bell out of reach. The situation has improved with the introduction of a daily diary for staff.

Reply from T S Chahal, Proprietor at Rose Hill Home
Hi Ann

Since you had previously raised same these issues with us on 20/05/19 in our questionnaire, we came up with a number of options including keeping a Daily Diary in your mum's room for the staff to record their accountability for everything they do for your mother. You replied by email on...  

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Review from Margaret H (Wife of Resident) published on 9 September 2019 Submitted via Postal Card
Overall Experience

My husband was a resident for the last year of his life and without exception, all the staff were very caring. Nothing was too much trouble for them. I have already recommended Rose Hill to several people for the comfort and kindness they provide.

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Review from Frances H (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card
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My Dad was in Rose Hill for 1 week, end of life care. He was very well looked after by the staff at Rose Hill. Also, the family was encouraged to visit at any time of the day. We are a big family and there were sometimes several visitors at once. We were made to feel very welcome and the staff were very approachable. We found the manager be very friendly and efficient. She did everything to make Dad's brief stay comfortable. A very big thank you to Dad's nurses and all the care staff. Our Dad was bedbound and so did not take part in the activities, our only reservation would be the lounge with the seating arranged around the edges. Maybe clustered seating would be more homely for residents.

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Review from B D (Daughter of Resident) published on 4 September 2019 Submitted via Postal Card
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It was the best move for my mum when she came to Rose Hill. She has improved so much, very happy.

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Review from C J (Brother of Resident) published on 3 September 2019 Submitted via Postal Card
Overall Experience

This is the second care home where my brother has been resident. The first refusing to readmit him after a spell in hospital, for which I am eternally grateful as the care at Rose Hill is 100%. We are welcomed at all times, the staff never change, and are the most caring and considerate people. The atmosphere is always upbeat and positive, you can always speak to the owners. A first-class home, an example for everyone.

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Review from J D (Son of Resident) published on 3 September 2019 Submitted via Postal Card
Overall Experience

Mother was very well looked after, she was a very independent lady and looked after herself until 100 years old. Had a carer at home until 104, then after a spell in hospital came here at Rose Hill for 4 1/2 years, unhappy at times, wanting to come home, but accepted life here and became a great favourite with all the staff. Very happy memories for me and my family.

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Review from P C (Son of Resident) published on 3 September 2019 Submitted via Postal Card
Overall Experience

Very good overall care, food and activities excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Rose Hill Home

What types of Care is Rose Hill Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Hill Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Rose Hill Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Rose Hill Home to the centre of Dorking?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Hill Home to verify any information. View our terms and conditions. Rose Hill Home has an Enhanced Service -more info.