






A Dorking nursing home, Rose Hill is situated in a pleasant countryside location and offers a calm atmosphere, where elderly people with care needs can spend a relaxing retirement.
A homely environment has been established where personalised care is practised and where residents have their own personal freedom respected At the same time, residents have access to a highly-qualified team of nurses and carers.
Care Provided by Rose Hill Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rose Hill Home for full pricing details and T&Cs.
Contact Rose Hill Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Rosehill (UK) Ltd
- Private Owned
Person in charge
- Jyothi C Joy(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (28)
Visiting
- Visiting is an integral part of care home life. It is vitally important for maintaining the health, wellbeing and quality of life of residents. Visiting is also crucial for family and friends to maintain contact and life-long relationships with their loved ones, and to contribute to their support and care. Additional measures are therefore in place to facilitate visiting while keeping care home staff and residents safe. These include: •infection prevention and control (IPC) measures • individual risk assessments • testing arrangements • isolation on return from some high-risk activities out of the home The key things to know about care home visiting are: •Visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19. Transmissible viruses can be just as dangerous to care home residents as COVID-19. Thank you.
Parking
- There is onsite parking available for Visitors to the home.
Rose Hill Home Reviews (38)
Rose Hill Home has a Review Score of 7.9 (7.893) out of 10, based on 1 reviews in the last 2 years.
Over all time Rose Hill Home has 38 reviews.
Easy access large garden, kitchen that listened and provided everything my father requested. Not once did I have to hunt for a member of staff. The care given was perfect. Additional equipment and effort was easily given.
My husband is being extremely well cared for. The staff look after him as though he is one of their own relatives - they are always cheerful, efficient, and his welfare is paramount. It is obvious, to me, that he is very happy and settled; which gives me great peace of mind.
Thank you for your lovely comments.
My mother was admitted to Rosehill following a number of infections and falls over a year ago. The lockdown visits were handled very sympathetically, and now restrictions are over they are engaging residents with activities and have had a number of fabulous parties to celebrate the jubilee and other themed days. It is a very happy and family orientated place to visit. The whole team works very efficiently, I am very happy with the service provided.
Very good care home for my mum's needs. Peace of mind knowing she won't fall over now. She gets plenty of help with her meals. The staff are very cheerful and happy and I know she is being cared for very well. A very well organised garden party for the residents last Saturday. Everyone thoroughly enjoyed the afternoon.
My uncle has stayed here since January 2022. He is settling nicely and enjoys the garden. The staff seem very friendly and no complaints. The rooms are a little drab and would be nice to be able to personalise - i.e. pictures on the wall. I'm happy my uncle is being looked after.
My mother has been a resident at Rose Hill for nearly three and a half years and is now nearly 99-years-old. Her care has been exemplary since her arrival and has inevitably increased dramatically as she has gotten older. The nursing and care staff have always shown her the utmost consideration and have achieved wonders in treating her severe leg ulcers. She is now entirely dependant on the staff for her daily routine of switching between bed and armchair, washing and personal comfort and provision of meals. The food is always of high quality and more than meets her requirements. Her room is cosy and comfortable, with a pleasant view of the garden.
The review went very well. Social care and care home staff were present at the review. The level of support and care my father is receiving is excellent. The care staff are very attentive to my father's care needs. The manager at the care home will always contact me if there are any issues or need clarification on something, ie, would I want my father to have the flu vaccination.
Mom has been at Rosehill Nursing Home for several years. She has always had excellent care and is treated with great dignity and as a visitor, we are always welcomed and made to feel welcome. The staff are great and always make time for a chat.
The manager and staff have been kind and welcoming. They have made a great effort to help mum settle and do everything possible to make her comfortable and keep her safe.
Understandably, it was not easy for my mother to move into a care home. However, the kindness and positive attitude from the wonderful staff has helped her to feel more comfortable and settled. They have managed to handle what has and still is, a very difficult time amazingly, and we cannot thank everyone from management down enough.
Overall Rose Hill is an excellent home with full time 24/7 nursing care. Very friendly staff with only a maximum of 29 residents. This provides continuity for the residents. Activities are daily, Monday to Friday. Food is varied and plentiful. Only downside is rooms could be refurbished with better shower facilities. I would definitely recommend the home to others.
My mother has been a resident since February 2019. She has been given excellent care and it is obvious that the staff are both professional and caring. She enjoys the food and the company of other residents. On a negative side, Mum doesn't always appear very well cared for on the personal side - she does sometimes smell offensive and without her hearing aids or her dentures safely secured. Although I am aware that Mum can be difficult at times and this is possibly not a fault of the staff.
Overall very happy with my mothers care at Rose Hill. But concerned that, on occasions, feel that when she has had a medical problem eg., chest infection, sore eyes, constipation, doctors should have been called in to deal with the problem earlier.
All staff are very friendly. Had to complain many times about cleanliness of the room and leaving call bell out of reach. The situation has improved with the introduction of a daily diary for staff.
Since you had previously raised same these issues with us on 20/05/19 in our questionnaire, we came up with a number of options including keeping a Daily Diary in your mum's room for the staff to record their accountability for everything they do for your mother. You replied by email on...
My husband was a resident for the last year of his life and without exception, all the staff were very caring. Nothing was too much trouble for them. I have already recommended Rose Hill to several people for the comfort and kindness they provide.
My Dad was in Rose Hill for 1 week, end of life care. He was very well looked after by the staff at Rose Hill. Also, the family was encouraged to visit at any time of the day. We are a big family and there were sometimes several visitors at once. We were made to feel very welcome and the staff were very approachable. We found the manager be very friendly and efficient. She did everything to make Dad's brief stay comfortable. A very big thank you to Dad's nurses and all the care staff. Our Dad was bedbound and so did not take part in the activities, our only reservation would be the lounge with the seating arranged around the edges. Maybe clustered seating would be more homely for residents.
It was the best move for my mum when she came to Rose Hill. She has improved so much, very happy.
This is the second care home where my brother has been resident. The first refusing to readmit him after a spell in hospital, for which I am eternally grateful as the care at Rose Hill is 100%. We are welcomed at all times, the staff never change, and are the most caring and considerate people. The atmosphere is always upbeat and positive, you can always speak to the owners. A first-class home, an example for everyone.
Mother was very well looked after, she was a very independent lady and looked after herself until 100 years old. Had a carer at home until 104, then after a spell in hospital came here at Rose Hill for 4 1/2 years, unhappy at times, wanting to come home, but accepted life here and became a great favourite with all the staff. Very happy memories for me and my family.
Very good overall care, food and activities excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Rose Hill Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rose Hill Home.
Meet the Team (0)
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Frequently Asked Questions about Rose Hill Home
What types of Care is Rose Hill Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rose Hill Home have?
There are 28 Single Rooms.
What are the Facilities & Services at Rose Hill Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rose Hill Home to the centre of Dorking?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Hill Home to verify any information. View our terms and conditions. Rose Hill Home has an Enhanced Service -more info.