






Rose Hill Nursing Home, located in the picturesque Surrey countryside in Dorking, provides high-quality, person-centred nursing and residential care for older people.
They are committed to promoting dignity, independence, choice, and wellbeing, ensuring that every resident receives compassionate, individualised care in a safe, comfortable, and welcoming environment where they can enjoy the best possible quality of life.
Care Provided by Rose Hill Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rose Hill Home for full pricing details and T&Cs.
Contact Rose Hill Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Rosehill (UK) Ltd
- Private Owned
Person in charge
- Jyothi C Joy(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (28)
Visiting
- Visiting is an integral part of care home life. It is vitally important for maintaining the health, wellbeing and quality of life of residents. Visiting is also crucial for family and friends to maintain contact and life-long relationships with their loved ones, and to contribute to their support and care. Additional measures are therefore in place to facilitate visiting while keeping care home staff and residents safe. These include: •infection prevention and control (IPC) measures • individual risk assessments • testing arrangements • isolation on return from some high-risk activities out of the home The key things to know about care home visiting are: •Visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19. Transmissible viruses can be just as dangerous to care home residents as COVID-19. Thank you.
Parking
- There is onsite parking available for Visitors to the home.
Rose Hill Home Reviews (38)
Rose Hill Home has a Review Score of 7.9 (7.893) out of 10, based on 1 reviews in the last 2 years.
Over all time Rose Hill Home has 38 reviews.
Very happy in all fields.
Thank goodness for Rose Hill!
The physical fabric has scope for improvement eg., the front door could be modernised and some carpets renewed where worn.
This is secondary to the most important factor which is the care for each of the residents.
I have been really impressed with the quality of care that my mother has received at Rose Hill. She always looks well and happy when I visit her. With her dementia and mental condition she does grumble and complain as she has done for years, wherever she is, but she is also very animated and thrilled when she talks about the various activities that have been done at the home. She especially loves the singing and music sessions. We are very happy that she is eating so well there and does not complain about the food offered and usually finishes everything offered as she has always been fussy about certain foods. Being doubly incontinent and needing a hoist to move from bed to wheelchair to chair I am impressed by the hard work carried out by the staff who work so patiently with so much care, so consistently. I can't recommend it highly enough.
My Sister was a resident at Rose Hill from December 2015 until she passed away in March 2018. She was very well looked after, with great care and compassion during her last weeks.
My mother has spent almost 4 years at Rose Hill and I can honestly say in all that time we have had only one concern, that was dealt with immediately and resolved straight away. The staff here are a good bunch. The Activities Manager knows everyone really well and adapts to their individual needs. The Nursing staff, especially one, in particular, are fab and have enabled my mother to keep out of hospital until literally the last few days. In my opinion, a good nursing home is all about the people, rather than "bells and whistles" and I have always been confident that my mum was with people that genuinely cared. Thank you Rose Hill.
My Aunt had been quite poorly prior to her residence at Rose Hill and we as a family thought that she would never recover fully from it, but she did. She was so full of life and happy there, we knew it was the right decision for her to live there. We had the worry of her living on her own prior to this and to have peace of mind knowing that she was in great company and the care of professionals was just great for us.
I certainly would recommend Rose Hill; it's like one great big family and it doesn't take long to feel a part of that.
Thank you for taking amazing care of my Aunt until she sadly passed away.
The nurses are very helpful and the carers carry out the care very well. It would be nice to see the carers talking more with the residents for example when the residents are sitting in the lounge.
The activities that are carried out are good but it would be nice to see more activities, particularly in the lounge in the mornings and more physio based activities.
Overall the care has been excellent and my father is very happy there.
The staff are extremely helpful and are trained to a very high level.
My grandfather has never complained about any of the services, which include the food.
The whole atmosphere in the home is very warm and welcoming. Also, I realized that the whole team, who are working in the home, are very professional and polite.
My family can visit at any time for a visit without any tension.
I have come to realize that this home, is the real deal, and anyone wishing to let their loved one stay, will not regret it.
If anyone thinking about this great place, please do not procrastinate.
When mum is seated next to someone else, she seems happier and can chat.
The TV is quite a way off for a lot of the residents to see, especially my mum whom is registered partially blind. To be able to see it would probably help the boredom in the evenings.
Mum has been there for three years, very happy with the care provided. Any concerns have been quickly addressed and the staff are friendly and approachable at all times.
Mum could not be in a better place. She has been here for three years now and we are welcomed whenever we visit the staff. It is clean and friendly with lots of different activities.
Nothing was too much trouble. The room was clean and comfortable and was made available at short notice.
The meals were nicely presented and looked tempted.
My mother has Alzheimers and has been in another care home since 2010. She was happy and was looked after whilst there, however she had a severe attack of urinary infection which left her in a weakened state when she had poor food intake and low blood pressure. As her mobility was also poor she was admitted to a full-time nursing home. She is now 96 years old and is totally bedridden.
We are delighted to report that after two months at Rose Hill, our resident is spending some time in the lounge and enjoying her lunch in the dining room with our other residents !
Dad initially went into Rose Hill for 6 weeks respite following a stay at the hospital. He immediately felt at home and we were extremely happy with the care he received. Nothing was too much for the staff and he was treated with care and attention. Family and friends were able to visit at any time. Due to deterioration in his health, he stayed in the home until his demise. The staff still keep us updated with events and we feel part of the community.
I needed to find a nursing home for end of life care for my mother who was due to be discharged from hospital. The home manager was extremely helpful and supportive and with her help we were able to get mum settled into the home within the week. I feel that she could not have received better palliative care than she got from the nursing staff at the home. They linked in with the hospice nurses and made sure she was kept as comfortable and pain free as possible. She had a large, clean, warm and quiet room, personal care was good and we were able to visit mum whenever we wished.
I find the home and staff to be welcoming and friendly. They treat my mother kindly and do their very best to make her feel at home. Unfortunately a care home can never really be like home and a t 104 years old when she went into care my mother did find it hard to adjust. Her main problems are macular degeneration and deafness, so it can be hard to understand many of the staff, who come overseas and have accents and a different way of speaking, I'm sure this would be the same in most care homes. I have the highest regard fro the owners. The manager, the recreation coordinator and all the staff the I have had contact with.
Mum has been at Rose Hill for two years. the care is first class. The home is comfortable, staff friendly and kind. The food is good and varied. We are really pleased that mum was able to stay here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
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- 08 Aug 2026Organiser: Rose Hill Home
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