2 Highview, Caterham CR3 6AY
Woodside View Nursing Home focuses on a high standard of care for a wide range of needs, including nursing, palliative, intermediate and end-of-life-care.
The home has its own grounds and landscaped gardens, as well as an interior that has been lovingly refurbished to be a comfortable and versatile place of living.
Care staff are skilled in the challenges of dementia care, with a robust training programme in place to keep standards high and up-to-date.
Person in charge: Leila Seeruthun (Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Languages Spoken by Staff (other than English): Polish, Romanian
Single Rooms: 18
Shared Rooms: 4
Rooms with ensuite WC: 10
Weekly Charges Guide: Nursing Care Single £850 – £1200 (These prices are only a guideline, please contact Woodside View Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Woodside View Home: click here
Woodside View Home has a Review Score of 6.1 (6.110)
The Review Score of 6.1 (maximum of 10) for Woodside View Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Woodside View Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.292 for Woodside View Home is calculated as follows: ( (11 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 24 Ratings = 4.292
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.818 Points relating to the number of positive Reviews for Woodside View Home is based on 2 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 = 3.25 then divided by 2 = 1.625
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.2 Target = 0.385 , then divided by 2 = 0.193
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by E B (Daughter of Resident) on Tuesday 20 December 2016. Relates to December 2016.
A small well run nursing home in a lovely situation. Mum is looked after well. More activities would be better for more active patients.
How likely would you be to recommend Woodside View Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Good
Review submitted from a Website Submission by Catherine (Partner of Resident) on Saturday 21 May 2016. Relates to April 2016.
My experience of Woodside View Nursing Home was excellent. Throughout my partner’s time there, he received the best care and attention, in a warm, clean and welcoming environment. We always felt welcomed and were always informed and involved in his care plan arrangements. "Thank-you" is not really a big enough word to express our gratitude to the staff. I would strongly recommend this excellent home.
How likely would you be to recommend Woodside View Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Woodside View Home