Hazelmere Nursing Home

9 Warwick Road, Bexhill-on-Sea TN39 4HG

Hazelmere Nursing Home is a high quality nursing home located on the serene tree-lined Warwick Road in the heart of Bexhill on Sea. It was rated Good by the CQC in 2016.

Residents are at the centre of everything that happens at Hazelmere Nursing Home with the aim of providing a 'home from home' feel with a personal touch.

The friendly staff are on hand 24/7 to provide nursing and personal care according to an individual resident's needs whilst always valuing the importance of privacy, respect and dignity which is so very important when providing care to an individual.

Residents are accepted for permanent stay as well as respite and rehabilitation care.

Delicious menu options are on offer using locally sourced fresh ingredients and residents are encouraged to make suggestions for new options to be added according to their wishes.

A varied activity schedule is on offer with a focus on encouraging residents to take part and also asking residents what they would like to do with their time. Alternatively, residents can relax in the spacious lounge or in the landscaped gardens.

Services on offer include physiotherapy, chiropody, hairdressing and visiting opticians.

Double rooms are available for couples or residents wishing to share.

For more information or to arrange a viewing, please do not hesitate to get in touch.

Owner: Inspiricare Ltd

Person in charge: Simona Mehes (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): German, Spanish; Castilian, French

Single Rooms: 17

Shared Rooms: 3

Rooms with ensuite WC: 8

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors are welcome at any time. Please report to reception.

Parking:

Parking is available for all visitors.

Latest Care Quality Commission* Report on Hazelmere Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.7 (maximum of 10) for Hazelmere Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hazelmere Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Hazelmere Nursing Home is calculated as follows: ( (9 Excellents x 5) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.217 Points relating to the number of positive Reviews for Hazelmere Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Hazelmere Nursing Home has a Review Score of 7.7 (7.717) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hazelmere Nursing Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hazelmere Nursing Home

  • Daughter of Resident/Service User
    1

My dad was at Hazelmere for two months from September till November before he sadly passed away but while he was there he was very well cared for. The staff were very friendly and spent time with my dad. The food he had looked lovely even though it was puréed you could tell what it was. He even one Monday went into the lounge for a sing-song which I recorded and does make me smile when I look back at it.
Then my mum had a terrible fall and with no hesitation, they said my mum could go in there which was great as she knew all the staff as she visited my dad every day. The staff have been very understanding to my mum knowing she had lost her husband. The staff are very welcoming to me and my family with tea and biscuits (after a 60 mile drive it a nice welcome). We were even lucky that they let us have lunch with mum. If they are concerned with my mum I get a phone call which is nice as its always a worry when you are far away and that mum is ok.

How likely would you be to recommend Hazelmere Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

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