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Residents are at the centre of everything that happens at Hazelmere Nursing Home with the aim of providing a 'home from home' feel with a personal touch.
The friendly staff are on hand 24/7 to provide nursing and personal care according to an individual resident's needs whilst always valuing...
Care Provided by Hazelmere Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We accept nursing and residential residents.
The price(s) shown are provided by the care home. Contact Hazelmere Nursing Home for full pricing details and T&Cs.
Contact Hazelmere Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Inspiricare Ltd
- Private Owned
Person in charge
- Simona Mehes(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (1)
Visiting
- Visitors are welcome at any time. Please report to reception.
Parking
- Parking is available for all visitors.
Hazelmere Nursing Home Reviews (35)
Hazelmere Nursing Home has a Review Score of 9.4 (9.378) out of 10, based on 7 reviews in the last 2 years.
Over all time Hazelmere Nursing Home has 35 reviews.
Mum was here for respite care for 2 weeks, she loved the homely atmosphere and staff were very warm and caring. We were very impressed and reassured by the excellent communication with family and flexibility with visits despite extremely thorough Covid precautions. We felt mum was very safe and well cared for here, unfortunately, she needs to move again, which is a shame.
Thank you for your lovely review and kind words Nicola. The team at Hazelmere take great pride in delivering a personal and high-quality service and your review is very much appreciated.
I would like to say they looked after my husband really well and I had a big smile and a big thumbs up, he cannot communicate by speech, the staff were lovely and very pleasant and could not do enough, a special mention to the manager and her staff, thank you.
Thank you for your lovely review. We are glad your husband enjoyed his stay with us and look forward to welcoming him back to Hazelmere in the future.
My husband was lucky to be able to spend the last three weeks of his life at Hazelmere. I cannot fault in any way the care, kindness and dignity shown not only to him but to myself and family. Nothing was too much trouble! A huge thank you to all the staff for all their kindness at a very sad time.
Thank you so much for your kind words. I am glad your husband was able to experience the highest standards of care during his stay at Hazelmere.
The staff are very welcoming and friendly. My mum's care has been much better, and she is happier than in the other care home that we had experience with. I'm looking forward to when the resident can go out with cares etc.
Thank you Karen for your lovely review. It is a pleasure caring for your mum. We are also looking forward to days out with our residents!
Both my parents were at Hazelmere Nursing Home. My dad sadly passed in 2017 and my mum in 2020. They were both given excellent care by the staff. The staff always had time to sit and have a chat with them and make sure they were ok. Made sure all their needs provided for.
Thank you for your kind words Wendy. It was an absolute pleasure looking after your parents, they are fondly missed by the team. You will always be a friend of the Hazelmere family.
All in all a wonderful nursing home.
Thank you so much for your lovely words. The team at Hazelmere work so hard to give the residents a truly exceptional service and I am glad this was your experience. Please keep in touch, you will always be a friend of Hazelmere.
Unfortunately, due to living in Durham my visit to my friend are very limited. I came once in February and from the moment I stepped foot in the building, I knew and felt how loved and cared for my friend was. The whole team on shift worked together ad it felt like they were one big family. The chef offered me lunch and the food and preparation were outstanding. I cannot fault the home for one second and to this day I always recommend the home to everyone I know. I'm getting on myself and I would move in a heartbeat to be a part of this family.
Thank you so much for your kind words. Our goal is to make our residents feel at home and part of our family and I'm glad that was clear to see on your visit. We love looking after your friend and always happy to go the extra mile to enrich the lives of our residents. Thank you again.
We find the staff kind and attentive. Nursing skills are very good. Food is well cooked and well presented with a varied menu. Home is clean. Staff well aware of hygiene standards, outings, hobbies and entertainment.
Thank you very much for your kind words. It is a pleasure looking after you and your wife.
There has been a decline in her mental and physical condition since but she receives the best possible care and attention. Our choice of home for her is fully validated.
My wife and I visited on a number of occasions, some without warning, and were always made to feel welcome which including tea and biscuits. Hazelmere frequently kept me up-to-date about my cousin's needs and issues.
The staff, a number, in particular, became very fond of my cousin. They were greatly saddened by her death and attended her funeral just as if they were family. In a way, they were her family for the last years of her life for which I am very grateful. A shining example of what the care industry can aspire to.
In general, my auntie and I have been very happy with the care given by all the staff.
My only comment is the lack of activities but I understand this is being addressed in July.
The staff have always been very helpful and caring. I cannot speak more highly of everything at this home.
The physical nature of the building, décor and access for wheelchairs is poor. Activities for residents are limited. The food seems to have improved recently.
Thank you for your review. You will be pleased to know that we are in the process of updating and modernizing Hazelmere Nursing Home to further improve the experience of our residents.
Access to the garden, which is well maintained is difficult which is a pity as it is underused.
A few smallish changed to the fabric could make this an excellent home.
Many thanks for taking the time to write your review. You will be pleased to know that we are in the process of refurbishing the communal areas of Hazelmere to make the experience even better for our residents.
My father's view is, we should have done this long ago, as he always resisted the need for care, wanting to live on his own. Now I can rest assured that he is in a safe place and is happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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