Palm Court Nursing Home

My godmother was a resident in this home for several months, having been transferred from a care home because of her increasing frailty. I was impressed by the care of the staff and the effort to connect to her as a person, even though she had severe dementia. I was always kept fully informed as to her health. The arrangements for visiting under Covid restrictions were well thought out and made interaction with her easy. When she died (peacefully) the manager was very sympathetic and helpful.

The care and loving attention my Mum has on a daily basis is amazing, all the staff and management are brilliant. Mum couldn't be in a better place, she continues to be in good health at nearly 102 years of age.

From the lady at the helm and all the team are brilliant, thoughtful and professional and above all caring, you would have a job to find better.

Mum has been resident since July 2013. I visit her regularly at least three times per week. Her dementia status and physical mobility issues make her currently very dependent on the care and support she receives from her family and the staff. Despite numerous changes in management during her stay and various levels of criticism from CQC, I have found the home treats her with care and compassion and any problems that have occurred have been dealt with satisfactorily. Mum has developed a cheerful relationship with the staff, despite the anxieties that are typical of individuals with her clinical problems. Overall, the standard of the home has been continuously improving over the last 2-3 years and I find it difficult to contemplate the need to move Mum elsewhere, which I believe would cause her tremendous upset.

We cannot thank the manager and her staff enough, as a family we have had a very difficult few months and we can finally relax knowing that our mum is in safe and supportive hands.

My mum has been at Palm Court a short while now, she is a lot more comfortable and settled, the room is so lovely and clean, all the staff are very nice and always there for mum and us. I couldn't imagine mum being in a nicer nursing home, the care they give our mum is amazing, so much better than the places where mum was before and we are so thankful to all the staff. I have to say the standard of care, as well as the cleanliness, is ten out of ten, the one to one care I rate just as highly. And it's also lovely that they bring the residents out into the lounge which is so important, thank you so much to all the staff at Palm Court.

My Uncle has lived at Palm Court for a few months now, he has settled in perfectly and he is very happy here. He has put on weight and looking better then he has done in years. Both management and care staff have been supportive and welcoming and it has provided a great deal of comfort to know he is being well cared for. He is always smiling, laughing and joking with the staff and this is wonderful for us as a family to see.

I have no reservations in recommending Palm Court to anyone seeking an excellent nursing home for their love ones.

The care and understanding that the team has shown to mum has been amazing. It was a really difficult time with continuing health care team and Palm Court Nursing Home Management made it so simple. The care she receives is just amazing and the service is catered to her individual needs, which is important to us and her.

I cannot recommend this nursing home enough they are absolutely amazing and welcomed mum and us with open arms. Since being at Palm court Nursing Home, she has stabilised and is always comfortable.

Thank you all the team at Palm Court Nursing Home for being so caring x