Westerleigh Nursing Home

18 Corsica Road, Seaford BN25 1BD

Westerleigh is a family owned Nursing Home, registered with the Care Quality Commission. Here at Westerleigh, Tracey Austin, registered manager and matron, and the team are delighted to welcome residents to live in homely and caring surroundings with experienced nursing and care staff on duty twenty four hours a day.

Westerleigh offers home cooked meals and snacks, prepared in the homes' kitchens, and the home is pleased to welcome visitors at any time. Also visiting pets are welcomed, all that is asked is that they are kept under close control whilst at the home.

Westerleigh maintains strong community links, including with related health and social care professionals, and there is a comprehensive range of activities offered by the dedicated social activities team.

Group: Gem Care Ltd

Person in charge: David Briant (Home Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 29

Shared Rooms: 1

Rooms with ensuite WC: 24

Weekly Charges Guide: Nursing Care Single £899 – £995 , Nursing Care Shared (per person) £650 – £750 (These prices are only a guideline, please contact Westerleigh Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Westerleigh Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Westerleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Westerleigh Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.646 for Westerleigh Nursing Home is calculated as follows: ( (32 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.161 Points relating to the number of positive Reviews for Westerleigh Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Westerleigh Nursing Home has a Review Score of 7.8 (7.807) from 4 Reviews


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Westerleigh Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Westerleigh Nursing Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    1

I cannot fault any member of staff and management with the kind and dignified care my father received during his stay at Westerleigh. Thank you all so much. I would highly recommend your service and dedication.

How likely would you be to recommend Westerleigh Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Jakki Anderson, Business Manager at Westerleigh Nursing Home responded to this review on 22 Aug 2017:

Thank you for your kind words, they mean a lot to all of us here at Westerleigh. We strive as a team to provide a warm and caring atmosphere for residents and their families, and to enhance lives and excel in care. It is so good to receive this positive feedback.

My family and I were very happy with the care my father received at Westerleigh. The staff were amazing and very professional. We would not hesitate to recommend this nursing home as it was always a nice place to visit and we were always made very welcome.

How likely would you be to recommend Westerleigh Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

This is an exceptional nursing home with a wonderful dedicated team of staff under the Matron.
The devoted, caring and professional care that my Mum received in her last eighteen months of her life was wonderful, together with the care and support the family also had.
Thank you again Matron and all the lovely Westerleigh staff, you made a very difficult time so much easier.

How likely would you be to recommend Westerleigh Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are always attentive and kind towards my mother. She is treated with dignity and affection. The activities team are always thinking of new and stimulating things for residents to take part in and always help those who are not so capable. The food is always varied and generous with tea, coffee and biscuits served regularly. Over I am happy with my mother's care at Westerleigh and she is happy to live there because she is treated as a very special person, (which she is).

How likely would you be to recommend Westerleigh Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

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