Care Homes Owned by Gem Care Ltd

My mother was offered a place at The Westerleigh after a serious fall. My family have been really happy with the support she has received and have been kept up to date when my mother has been Ill. The staff have been friendly and kind and she has been very well cared for. During the summer she has been taken out for drinks on the beach and on the whole my mother appears happy. My mothers only complaints have been about food but this has nothing to do with the meals provided, it has to do with her dietary requirements . We take my mother out ourselves every few weeks as the home doesn't have a minibus but there are a lot of parties and activities going on within the home.

If I had to do it over, I would choose Westerleigh again without hesitation.

Thoroughly recommend.

This home sets the gold standard for care highly recommend

Safety and security appears to be up to regulation standards. I would recommend the establishment to others.

My mum has lived in St Peter's now for almost 7 years! She is really settled and I am so grateful for the top-quality care she receives from all the staff. Any concerns that I do have regarding mum's health are always treated seriously and with compassion...the Manager and staff are always willing to discuss any issues of concern and they genuinely care for each and every resident. They really do go that extra mile to make sure that the resident's are living the best life they can in the home. Thank you to all the Staff who work tirelessly caring for my mum with compassion, integrity and dignity.

very helpful getting my sister back to the home from the hospital staff always very careing,she enjoys the activities especially the cooking and craft work,always kept up to date with any problems that occur

All staff are very welcoming,listen to any concerns and take interest on other subjects and involve you in the activities if you want.Also they organise trips out which my mum likes to go on and participate in the entertainment.

St Peters Care Home has turned out to be the perfect place for my mum. She has been a resident for two and a half years now. She settled in really quickly and the care from all staff at every level has been professional and caring, but mum also looks on them as friends. She is well cared for and listened to and her views are taken into consideration. She very much feels part of the home. As a visitor I have always been made welcome and feel very comfortable visiting. I feel lucky to have got my mum a place at St Peters.

The staff are welcoming and full of positivity.They are kind and patient and always willing to help.The lounge area is lovely and the smaller lounge area useful for small groups .I cannot praise the staff enough for their kindness and patience.The food choice is varied and accommodating to the resident's preferences.

Would rather have good care than better furniture and furnishings

The non-urgent alarm going unanswered remains the biggest problem.

There is a wide choice of food at mealtimes and a range of social activities, for those who wish to take part. The (many) staff are all very friendly and seem to genuinely care about the residents. Being a nursing home, there are always nurses on duty, who were very good at keeping me updated on my father and his medical needs. If you are looking for a nursing home for a relative I would recommend contacting Westerleigh.

If only I had known how good it is here I wouldn't have worried and spent so long awake crying. As its not easy when we have this decision to make. We have just had a very pleasant Christmas together, my dinner cooked as well. Lots of fun and entertainment before the big day. Thanks to everyone for all you do.

My Aunt Is very well cared for here. There are always plenty of staff. Most importantly everyone I've met here has the winning combination of being competent and caring. Being able to visit at virtually any time is great.

My brother has been at St Peter's Care Home for 2.5 years now and I can honestly say I couldn't be happier that I chose this place for him. My first impressions were that he will be very well looked after and cared for. St Peter's had (and still has) a warm, friendly and caring feeling to it together with smiling and happy staff who made Michael feel 'at home' and safe. When he arrived he was poorly and frail and needed 24 hour care. I was so concerned for his recovery following a cancer operation. He has always received excellent care in every aspect and within one month he had put on a stone in weight. What a huge relief! He has gone from strength to strength with the care he has received from ALL the lovely management and staff. He is a permanent resident and knowing his future is happy and secure gives me and our family the peace of mind we need. I cannot fault St Peter's. Also I am extremely grateful for the support and kindness they show to me. So grateful to you all xxx

My mother has been in St Peter's since November 24 and we have constantly found all levels of staff professional caring and very friendly and supportive, the home is always very clean and welcoming and I have found that I don't worry about her if I can't get in to see her for a day or two because I know the staff will be doing their usual excellent job of caring for her.

I have no hesitation on recommending them to anyone looking for compassionate care for their loved one.

My partner had the privilege to have two weeks respite at Westerleigh Nursing Home. He thoroughly enjoyed his stay there. All the staff that he meet or involved in his care were very caring and nothing was a problem. He will certainly be returning in the near future. We would certainly recommend Westerleigh Nursing Home who is looking for high quality nursing care for a loved one.

Staff are friendly and caring. The food is good, I can have food whenever I want it. I would recommend this home.