St Peter's Care Home, Herne Bay, Kent
St Peter's Care Home, Herne Bay, Kent
St Peter's Care Home, Herne Bay, Kent

St Peter's Care Home, is set in the seaside town of Herne Bay with rooms having either a sea or garden view.

High quality care from qualified staff is provided, to promote and enhance individuals' rights and independence, enabling a satisfying and versatile daily living environment. St Peter's is an ideal place to spend later years.

A maintenance programme is ongoing to ensure the home in tastefully decorated with a homely feeling the minute you walk through the door.

St Peter's welcomes permanent and respite care needs and takes a friendly approach, both to residents and their loved ones, putting great value in a fine community reputation.

Group: Gem Care Ltd

Person in charge: Paget Silvester (Service Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness

Admission Information: Contact Home. Ages 65+.

Single Rooms: 43

Shared Rooms: 0

Rooms with ensuite WC: 43

Weekly Charges Guide: Personal Care Single £670 – £770 (These prices are only a guideline, please contact St Peter's Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visiting is welcomed at any time, no appointment is needed.

Latest Care Quality Commission* Report on St Peter's Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 St Peter's Care Home has a Review Score of 9.1 (9.073)

The Review Score of 9.1 (maximum of 10) for St Peter's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for St Peter's Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.858 for St Peter's Care Home is calculated as follows: ( (104 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.215 Points relating to the number of positive Reviews for St Peter's Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8.6 Target = 0.465

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Peter's Care Home?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Peter's Care Home

  • Daughter of Resident/Service User
    6
  • Grandson of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

The staff at St Peter's know the residents well as individuals and give very good care which is very well matched to their needs. They quickly spot when there has been a change in the resident's' needs, whether short-term or long-term and take appropriate action. There is a very cheerful and pleasant atmosphere at St Peter's. The physical environment is very comfortable and pleasant. The food is excellent.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Paget Silvester, Registered Manager at St Peter's Care Home responded to this review on 21 Feb 2018:

Thank you very much for your review I will pass on you comments to all of the staff.

We strive to provide the best possible care to support every person to enjoy a quality of life that they wish for.

We can only do this by listening to our residents wishes and working with their family and professionals to ensure that we provide a happy, healthy and safe environment to live in.

The home was 100% for me. Management and staff were all caring and respectful, extremely helpful.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Paget Silvester, Registered Manager at St Peter's Care Home responded to this review on 19 Sep 2017:

Thank you for your kind words, they mean a great deal to all of us at St Peter's. We strive as a team to provide a warm and caring atmosphere for residents and their families and to enhance lives and to excel in care. It is lovely to receive positive feedback from those who have stayed with us and those who have visited. Thank you.

My father is a resident in this wonderful home and all his days are happy and fulfilled. He is 97 years old. The dignity and attention to his individual needs and wishes (and that of the family) are always paramount in the care shown. He is kept well by excellent health/infection management. He is kept happy by love, activities and excellent food. It is truly his home in all senses.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been at St Peter's for 18 months now and I am very impressed with the care and support he receives. They have put so much effort into helping him feel at home and at ensuring he is well cared for. We are very lucky to have found such an excellent care home and would wholeheartedly recommend it.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I cannot praise the staff and manager of St Peter's highly enough. Their dedication to providing a safe, caring and interesting environment is total.

The home is clean, comfortable and secure. The food is varied, properly prepared, nutritious and pleasantly presented.

All in all a complete care package.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I was so impressed by the service provided to my Grandmother. First of all, I live in Northern America, distance could obviously have made things extremely difficult to organise, but everything went so smoothly from the very first contact. Then the stay itself was just perfect, my Grandmother was very reluctant to even speak about a home but after her surgery and before I could make it to England we did not have many options. Not only did she enjoy her stay, but she now speaks about it all the time. She really loved it. Thank you so much for the superb customer experience. We are so grateful to such a dedicated staff.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This is an amazing care home everyone is so well catered for and nothing is too much trouble no matter what your needs are
my mother has been in here for 2 1/2 years and is very well looked after and I know I do not have to worry about her.
I would highly recommend St Peters to anyone looking for an excellent care home with wonderful staff who all show that there care a great deal.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot recommend St Peter's highly enough - or thank them enough. My father (95) had been poorly for several months and went in for a week's respite care in February 2016 and he was a changed man within 4 days! He agreed to stay another week and before that week was up he had decided to move in permanently and has settled in very well. I put this largely down to the superb staff. They are friendly, approachable, caring, clearly know their jobs well and seem genuinely to enjoy their work. They know the residents very well - all those little quirks! - and always have time to chat and show personal interest. They are equally friendly and helpful to visitors and any questions are quickly answered. Rooms are well equipped, everywhere is beautifully clean, the food is good (I can recommend their cake and Sunday roast!), and there's a good range of activities. It is a huge relief to know that dad is happy in a safe environment where people go out of their way to make it feel like home.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The management and staff at St.Peter's have created a very warm, caring and friendly atmosphere, where great emphasis is placed upon the dignity and individual needs of each resident. There is a very imaginative and flexible activities programme in place, again, to suit all needs. Rooms and lounges are very attractive and there is a very high standard of housekeeping and hygiene throughout. I would have absolutely no reservations in recommending St Peter's care home to other people.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A big thank you to St Peters for taking such care in looking after mum during the latter stages of her life. It gave me great relief to know that I could leave her in the knowledge that she would be looked after and her needs attended to. Her room was always spotless and kept to a very high standard. Her care was met as and when needed. The senior carers kept me up to date with all of mums requirements. I was made to feel at home the moment I walked in to St Peters. Thank you all so very much.

How likely would you be to recommend St Peter's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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