Care Homes Owned by Gem Care Ltd in Kent

Safety and security appears to be up to regulation standards. I would recommend the establishment to others.

My mum has lived in St Peter's now for almost 7 years! She is really settled and I am so grateful for the top-quality care she receives from all the staff. Any concerns that I do have regarding mum's health are always treated seriously and with compassion...the Manager and staff are always willing to discuss any issues of concern and they genuinely care for each and every resident. They really do go that extra mile to make sure that the resident's are living the best life they can in the home. Thank you to all the Staff who work tirelessly caring for my mum with compassion, integrity and dignity.

very helpful getting my sister back to the home from the hospital staff always very careing,she enjoys the activities especially the cooking and craft work,always kept up to date with any problems that occur

All staff are very welcoming,listen to any concerns and take interest on other subjects and involve you in the activities if you want.Also they organise trips out which my mum likes to go on and participate in the entertainment.

St Peters Care Home has turned out to be the perfect place for my mum. She has been a resident for two and a half years now. She settled in really quickly and the care from all staff at every level has been professional and caring, but mum also looks on them as friends. She is well cared for and listened to and her views are taken into consideration. She very much feels part of the home. As a visitor I have always been made welcome and feel very comfortable visiting. I feel lucky to have got my mum a place at St Peters.

The staff are welcoming and full of positivity.They are kind and patient and always willing to help.The lounge area is lovely and the smaller lounge area useful for small groups .I cannot praise the staff enough for their kindness and patience.The food choice is varied and accommodating to the resident's preferences.

Would rather have good care than better furniture and furnishings

The non-urgent alarm going unanswered remains the biggest problem.

My brother has been at St Peter's Care Home for 2.5 years now and I can honestly say I couldn't be happier that I chose this place for him. My first impressions were that he will be very well looked after and cared for. St Peter's had (and still has) a warm, friendly and caring feeling to it together with smiling and happy staff who made Michael feel 'at home' and safe. When he arrived he was poorly and frail and needed 24 hour care. I was so concerned for his recovery following a cancer operation. He has always received excellent care in every aspect and within one month he had put on a stone in weight. What a huge relief! He has gone from strength to strength with the care he has received from ALL the lovely management and staff. He is a permanent resident and knowing his future is happy and secure gives me and our family the peace of mind we need. I cannot fault St Peter's. Also I am extremely grateful for the support and kindness they show to me. So grateful to you all xxx

My mother has been in St Peter's since November 24 and we have constantly found all levels of staff professional caring and very friendly and supportive, the home is always very clean and welcoming and I have found that I don't worry about her if I can't get in to see her for a day or two because I know the staff will be doing their usual excellent job of caring for her.

Residents well looked after.

My mother-in-law is thoroughly enjoying her time at St Peter's. She enjoys both the company of other residents and staff. She is extremely well cared for by all staff members and enjoys the various entertainment and wide variety of food.

From the moment my grandmother moved she was made to feel welcome by all staff as were we as her family. The staff continue to show care and consideration treating my grandmother with the dignity and respect that she deserves. Thank you St Peter's.

Mum was assessed in her home environment before having a month respite in February. Staff were amazing to Mum and her visitors from start to finish, kind and friendly, doing all they could to make her feel welcomed and comfortable. Mum was fully included in all activities within the home and joined in with more than we thought she would. We can't thank the staff enough and will not hesitate to book another stay when required. The home had a comfortable, homely feel. Would totally recommend this home to anyone.

An excellent care home that has so far has my father, uncle and now mother-in-law. Clean accommodation and comfortable. Staff are very respectful.

My mum has been a resident at St Peter's Care Home for ten months now. She has been cared for with kindness and respect. My mum's health, mobility and mental capacity have improved due to the activities and exercises that are provided daily. I can't thank the staff and carer enough.

I have been visiting my husband at St Peter's since November 2022. The staff of all denominations and departments are helpful, caring and loving to all patients and families.

I have no hesitation in recommending St Peter's as a care home for loved ones. The staff are, without exception, so professional, friendly, helpful and supportive to both residents and their families. The facilities, cleanliness, garden and activities are all wonderful, and I am confident that my mum and uncle will be content and cared for in their final years.

My uncle has been a resident at St Peter's Care Home since November 2018, and we have been very satisfied with the care/support he has received during that time, particularly given the tremendous extra pressure on management and staff relating to the Covid situation. The general facilities etc, have also met expectations.

My experience has been good. The communication between home and myself has been excellent. The carers are kind, conscientious and welcoming. The home is efficiently organised and to me, everything runs smoothly.