Care Home Owned by Gem Care Ltd in East Sussex

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Only the locations & reviews in East Sussex for Gem Care Ltd are showing below.

View the details of all 4 locations (with 65 reviews) owned by Gem Care Ltd

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Gem Care Ltd Locations in East Sussex (1)

1 Care Home owned by Gem Care Ltd in East Sussex
Westerleigh Nursing Home

18 Corsica Road, Seaford BN25 1BD 

9.9 22 reviews
"My Aunt Is very well cared for here. There are always plenty of staff. Most importantly everyone I've met here has the winning combination…"   Read all 22 reviews
Location Type Care Home

Westerleigh is a family owned Nursing Home, registered with the Care Quality Commission. At Westerleigh, the registered manager and the team are delighted to welcome residents to live in homely and caring surroundings with experienced nursing and care… Read more about Westerleigh Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 30 Rooms
  • from £1,475 / week

Gem Care Ltd Reviews in East Sussex (22)

Reviews posted for members of Gem Care Ltd

Overall Experience
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Date Published
  • 22
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Reviewer Connection to Gem Care Ltd
  • 10
  • 4
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  • 1
  • 1
Review of

Westerleigh Nursing Home

from Steve B (Nephew of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt Is very well cared for here. There are always plenty of staff. Most importantly everyone I've met here has the winning combination of being competent and caring. Being able to visit at virtually any time is great.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
What a lovely review, thank you, it means a lot to us as a team at Westerleigh to know that Residents and Relatives feel we are giving care with competence. It is our pleasure to care for your Aunt,…read more
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Review of

Westerleigh Nursing Home

from Pauline P (Wife of Resident) published on 17 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time my husband has been here he has enjoyed doing. Really enjoys being in the garden where we both spend a good afternoon chatting.
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Review of

Westerleigh Nursing Home

from J H (Daughter of Resident) published on 8 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad was admitted to Westerleigh for end of life care. The building is tired but they have started the process of updating it.
All the staff from management, nursing and ancillary were very kind and caring towards dad and his daily needs and his comfort were of paramount importance to them.
The
support they provided to us as a family was amazing, especially in dad's final few hours.
I have no hesitation on recommending them to anyone looking for compassionate care for their loved one.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you very much for your extremely positive and kind review. The leadership team and our colleagues are so appreciative of your review as we endeavour to look after not only the residents…read more
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Review of

Westerleigh Nursing Home

from Andrew W (Civil Partner of Resident) published on 8 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner had the privilege to have two weeks respite at Westerleigh Nursing Home. He thoroughly enjoyed his stay there. All the staff that he meet or involved in his care were very caring and nothing was a problem. He will certainly be returning in the near future. We would certainly recommend Westerleigh
Nursing Home who is looking for high quality nursing care for a loved one.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you for your lovely review of Westerleigh, it is very much appreciated by us all here at Westerleigh. It was our pleasure to have your Partner stay with us for respite care and we are so pleased…read more
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Review of

Westerleigh Nursing Home

from Kevin R (Resident) assisted by family/friend published on 4 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and caring. The food is good, I can have food whenever I want it. I would recommend this home.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Kevin. Thank you for your positive review and recommendation about Westerleigh Nursing Home and we are delighted that you find our colleagues friendly and caring, and that the food is good. We all…read more
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Review of

Westerleigh Nursing Home

from L S (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted for end-of-life care. She was a resident for just over 2 weeks until she passed. We met with the manager prior to admission where her needs, wishes and likes were discussed in depth. Throughout her short stay, the care, compassion and dignity shown to Mum was excellent. We were kept
advised of her condition at all times. I would highly recommend this nursing home.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you for your heartfelt and kind review of the care your Mum and your family received from the team here at Westerleigh. It was our pleasure to look after your Mum and support you and your…read more
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Review of

Westerleigh Nursing Home

from Lee F (Son of Resident) published on 5 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending Westerleigh to anyone. The care and support they gave my father were excellent. The home was clean and tidy, and my father was very comfortable there. All the staff were extremely friendly and very professional.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you very much for your positive and complimentary review. It was our pleasure to care for your father, and my colleagues are delighted to have your feedback about his time with us. Thank you…read more
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Review of

Westerleigh Nursing Home

from Lisa F (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Westerleigh cared for our Dad at a difficult time and I'm so glad we found them. They took time with the family and quickly got to understand Dad's needs and responded so well to his charms! They are one of the most friendly homes I have visited and they truly put the care back into 'care home', which
can often be impersonal and clinical 'waiting rooms'. It is a home from home and the staff have been wonderful.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
What a lovely review, thank you. It was our pleasure to care for your father, and we enjoyed getting to know him and you as a family, who were so important to him. We do strive to provide a homely…read more
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Review of

Westerleigh Nursing Home

from Mark A (Son of Resident) published on 13 February 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents lived together in Westerleigh for three years, and my mother for a further 13 months after my father's death. The care was exemplary, sensitive and respectful, and the end-of-life care for both my parents was touching and extremely attentive.
Westerleigh isn't the swankiest of care homes,
but the care staff are marvellous, the nursing care of a very high standard, and it's evident that the staff care a great deal for the residents. Minor miracles are worked in the kitchen on what must be a relatively restricted budget, and the activities team comes up with all sorts of ideas for keeping residents engaged and entertained.
It was a comfort to know that both my parents were in such capable, professional and caring hands for their final years. Real interest is taken by the staff in both the residents' needs and their earlier lives and interests. It's always difficult seeing a loved one go into a home, but Westerleigh allayed any anxieties we had. Unhesitatingly recommended!
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
We are so grateful for your review and recognition for our colleagues of the outstanding care and compassion they provide for the residents and their loved ones, we have shared your review with the…read more
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Review of

Westerleigh Nursing Home

from D A (Son of Resident) published on 5 February 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents resided here, mostly together, for quite some time (3+ years) and throughout the Covid epidemic.
Throughout that time, it was very clear they were both genuinely cared for by all the staff. I came across many staff and I found all of them to be friendly, thoughtful, caring and professional.
Sadly,
both parents have now passed on, but I am utterly convinced they both received the best care possible.
The home may not necessarily look great, especially compared to all the newly built ones. But the care that is given, even to the extended family, is first-rate.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you for your lovely and insightful review regarding your parents' stay here with us and the care they and the extended family received, as a team we are really grateful that you have recognised…read more
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Review of

Westerleigh Nursing Home

from Ruth A (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents went into the care of Westerleigh in late 2019.
The care that they have received has been wonderful. The staff ensure their individual needs are met, and they've been so kind to us all as a family.
My father died five weeks ago. The staff in the run-up to his death were exceptional. They
fed me and offered me a room to stay in so that I could spend the last few days with my dad, as I did not live locally. What I witnessed, (staying there for six whole days and nights) was how genuinely caring and kind the staff were. Their patience and kindness shone through, and they are all a testament to the care system.
My mum continues in their care, and they have been absolutely wonderful with her after her husband of 62 years died.
All credit to them all!
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you so much for your lovely review. The leadership team and our colleagues are so appreciative of your review as we endeavour to look after not only the residents themselves but their family and…read more
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Review of

Westerleigh Nursing Home

from Helen W (Daughter of Resident) published on 23 May 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last couple of years at Westerleigh following a stroke. The staff always treated her with kindness, dignity and respect and mum came to think of them like family.
I felt reassured that mum was in the best possible place as it is the staff that makes a place. During lockdown, we
were kept informed and encouraged to drop off letters and chat over the 'phone. During the last couple of weeks of mum's life, we were allowed to visit at any time without restrictions. Again, the staff were lovely to the end and nothing was too much trouble. Thank you to everyone at Westerleigh, the nurses, carers, cooks and cleaners for carrying out a difficult job with kindness and humour.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you so much from all of us on the staff team here at Westerleigh for your lovely review of your Mother's care here at Westerleigh, together with our relationship with you and your family, we…read more
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Review of

Westerleigh Nursing Home

from Elaine H (Daughter of Resident) published on 12 April 2022
Submitted via Website • Report
Overall Experience 5.0 out of 5
I felt I had to write this review as my father passed in January 2022 after spending 6+ years in the care of the staff of Westerleigh. I have always found the staff very professional and caring, nothing seems too much trouble, he was always spoken to and treated with dignity. The welcome my father received
when he first took up residence in Westerleigh was excellent and continued until his passing. I have nothing but praise for all the staff for the compassionate care he received and would recommend this nursing home without hesitation.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Elaine, thank you so much for your warm review of Westerleigh, and our colleagues' care for your father. It was our privilege to care for your father and we are grateful to you for this review, it…read more
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Review of

Westerleigh Nursing Home

from Christine T (Daughter of Resident) published on 22 June 2021
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very friendly and helpful they cannot do enough for the residents even when the residents can't eat what they like the staff try to make it possible in other ways so they can enjoy what they like.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Thank you for your review, it is most appreciated by us all here at Westerleigh.
We strive to provide a really friendly and homely atmosphere, and are proud of what we do, we so look forward to…
read more
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Review of

Westerleigh Nursing Home

from Emma L (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has resided at Westerleigh for a year now and I have nothing but praise for the staff working there. She was admitted following a sudden deterioration in her condition and although we were at the beginning of the pandemic, the staff ensured a smooth transition from acute hospital into their
care. Communication has always been excellent and their ability to adapt to how we continued to “see” Mum through this time, via a portal facility, has allowed us to keep in touch. Whenever I see Mum, she looks well cared for and she speaks highly of all the staff. As a nurse myself, I can recognise great care when I see it and feel very relieved to know that my mum is cared for so well.
Reply from Jacqueline Anderson, Business Manager at Westerleigh Nursing Home
Emma, thank you for your lovely review of Westerleigh. All of us on the staff team at Westerleigh really appreciate you taking the time and trouble to write this review, and it is so encouraging for…read more
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Review of

Westerleigh Nursing Home

from M F (Husband of Resident) published on 9 September 2020
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident in the nursing home for 15-months. She was given a very warm and friendly greeting on her arrival. I think this sets the character of the home. I consider the carers carry out the interaction with the residents with kindness and feeling for the residents. During normal times,
activities and entertainment are thought up and carried out to involve the residents to engage and occupy their minds. The home is well managed and kept clean and tidy. During the recent difficult times, policies have been designed to ensure the safety of residents. I am sure staff have denied themselves meeting with only a few people outside the home in order to ensure the health of residents was the priority.
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Review of

Westerleigh Nursing Home

from Ian C (Resident) published on 8 September 2020
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in respite after having COVID infection and I feel honoured to have been placed in Westerleigh Nursing Home. The staff and care were of a very high standard and would recommend this facility to all. The catering standard was that of a 3/5 star hotel and can find no fault with this.
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Review of

Westerleigh Nursing Home

from Elizabeth D (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, caring, clean and comfortable. All staff treat residents in an individual, caring, gentle manner.
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Review of

Westerleigh Nursing Home

from Geoffrey H R (Son of Resident) published on 22 August 2017
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault any member of staff and management with the kind and dignified care my father received during his stay at Westerleigh. Thank you all so much. I would highly recommend your service and dedication.
Reply from Jakki Anderson, Business Manager at Westerleigh Nursing Home
Thank you for your kind words, they mean a lot to all of us here at Westerleigh. We strive as a team to provide a warm and caring atmosphere for residents and their families, and to enhance lives and…read more
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Review of

Westerleigh Nursing Home

from Sue P (Daughter of Resident) published on 8 May 2017
Submitted via Website • Report
Overall Experience 4.0 out of 5
My family and I were very happy with the care my father received at Westerleigh. The staff were amazing and very professional. We would not hesitate to recommend this nursing home as it was always a nice place to visit and we were always made very welcome.
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