Camelot Nursing & Residential Care Home

6/8 Tennyson Road, Worthing BN11 4BY
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9.9 85 Reviews
  • Camelot Nursing & Residential Care Home, Worthing
Camelot is the only Care Home with nursing owned by the proprietor Ms Susan Munro.

It is well positioned for access to the town of Worthing, the seafront and regular bus and train services.

It is a comfortable home with a good atmosphere, always commented on by visitors.

The staff team create a loving environment in which residents live.

It has an outside area where residents can enjoy afternoon tea and where visitors are welcome to spend time with a family member, as well as a delightful, large lounge where residents and their families can celebrate birthdays as well as just watch TV or enjoy sitting quietly with a book.

The home's activity person and her volunteer provide various activities some from outside entertainers and in-house sessions, all of which are enjoyed by the residents.

They also provide a one to one session according to the wishes of the resident.

Room service is offered as well as a lovely bright dining room. They have an excellent 4-week menu, with a variety of choices; they can accommodate most dietary requirements. Food is available 24 hours a day.

The chef is very flexible and is happy to accommodate residents' preferences.
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Care Provided by Camelot Nursing & Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1350
  • Self-Funded Nursing Care: £1350 – £1450
  • Self-Funded Nursing Dementia Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1300 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Care: £1350 – £1450
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1450

These prices are only a guideline, please contact Camelot Nursing & Residential Care Home to find out the exact price for your requirements.

Contact Camelot Nursing & Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Camelot Nursing & Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Camelot Nursing and Residential Care Home
  • Privately Owned

Person in Charge

  • Gwyn Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)

Visiting

  • The home has an outside area where residents can enjoy afternoon tea and where visitors welcome to spend time with a family member, as well as a delightful, large lounge where residents and their families can celebrate birthdays as well as just watch TV or enjoy sitting quietly with a book.

Parking

  • Lovely spacious car park at the front of the home for visitors to be able to park when visiting and spend time with their families

Camelot Nursing & Residential Care Home Reviews (85)

9.9

Camelot Nursing & Residential Care Home has a Review Score of 9.9 (9.933) out of 10, based on 35 reviews in the last 2 years.
Over all time Camelot Nursing & Residential Care Home has 85 reviews.

Overall Experience
  • 74
  • 6
  • 4
  • 1
  • 0
Date Published
  • 85
  • 11
  • 20
  • 35
  • 50
Reviewer Connection to Camelot Nursing & Residential Care Home
  • 27
  • 15
  • 7
  • 5
  • 5
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 85, showing 81-85
Review from Jo-Anne P (Daughter of Resident) published on 7 May 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
I have had to send an ambulance out to our mother tonight as we have not been able to contact the nursing home or our mum for the last day. We have, my sister and I been constantly ringing from 18:30 this evening. Mum is not getting the care she needs. No on-call doctor has been to see her despite several
requests for this. She needs to be in a hospice for palliative care and not a useless home that can't cope.
Your staff are rude, have upset my sister on numerous occasions. Despite being told that Mum would be checked on every hour this has not happened. Her bell/buzzer has been under her bed on several occasions, and not picked up. Items sent by her grandson have gone missing.
Eventually, at 10.45 my sister finally got through. This is a joke. Mum needs a hospice, not a care home.
Reply from Alison Worms, Home Manager at Camelot Nursing & Residential Care HomeI am so sorry to read that you are still experiencing issues despite addressing these directly with both your mother and sister two weeks ago. We have explained our difficulties with the phone lines of late and I have in actual fact furnished your sister/family with my own personal phone number and the home's mobile number for ease. We want to prevent emergency services from being contacted as a result of our phones not being answered. The phone lines in actual fact dropped again last weekend and I was called at home by a member of your family, I rectified the matter to prevent worry and distress. I am saddened to hear you feel the staff are rude, I have addressed the situation you are referring to and I believe that it was a breakdown in communication, however, I will look into this again and would like for your concerns to be raised with me. Hospice has been discussed and is a private issue. I would like to put your mind at rest and talk with you personally. Call bells are always available
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Review from Jean A (Wife of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
My husband was treated very well in this home. They discharged him one day ago December 30th and today they phoned me to inform me he tested positive for Covid for a test taken on the 29th December. Why was my husband discharged when they had not received the results. This home has put all my family
in danger. My daughter is very vulnerable she has lupus and underlining illnesses. This home has to be accountable for the actions.
Reply from Greta Szabo-Garay, Manager at Camelot Nursing & Residential Care HomeThis gentleman was due for discharge, organized between himself and the social worker, for the 30th December 2020.
He had a COVID-19 test, which was requested by the social worker on the 29th December, it was at this time that the social worker informed the manager of the gentleman’s discharge for the following day 30th December.
The manager explained to the resident that it was not going to be possible for his discharge home on the 30th due to various things not quite being in place, she suggested discharge for the following day 31st December, he refused her suggestion. He and his wife had arranged his transport home and he was determined to take discharge as arranged with her.
It is totally unacceptable for us to attempt to force anyone to stay against their will; we, therefore, had no option but to agree to his request.
Having, the following day, received the result of his test, the manager contacted social services, PHE and CQC to express to them her concern. They informed her that she could not have done anything other than that which she did.
I would like to add that if this gentleman had received a positive test result whilst still with us, which he didn’t, we would have expressed even greater concern about his determination to go home. Also, we still could not have forced him to stay in our care.
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Review from J T (Daughter of Resident) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was transferred to Camelot Nursing home in June 2019 after a four weeks stay in the hospital. She was extremely poorly, but now, 13-months on, she is still poorly but doing so much better. We cannot believe the transformation in her! We can only put it down to the dedication of care of all
the wonderful staff at Camelot. A big thank you, especially for safeguarding our loved ones during the covid-19 lockdown.
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Review from M H (Cousin of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful and caring staff.
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Review from Gill C (Daughter of Resident) published on 26 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered Camelot at a very difficult time just prior to the country going into lockdown. On arrival, we had a very warm welcome and a lovely lunch provided. The staff did everything they could to try and make Mum and us feel welcome. After this, we were unable to see Mum until June. We were encouraged
to ring whenever we wanted to and the staff we spoke to went out of their way to reassure us and tell us interesting things about what she was doing. In the early days, we were ringing every day and we were never made to feel a nuisance. If the nurse/carer isn't sure about how Mum is they always go and find out.
When we visited Mum for the first time in June we had never seen her looking so well cared for - it was a huge encouragement. We have seen her in a room downstairs for the last 2 visits and it has made such a difference. Thank you to all staff for all you do for Mum.
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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Camelot Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Camelot Nursing & Residential Care Home is calculated as follows: ( (387 Excellents x 5) + (28 Goods x 4) ) ÷ 415 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Camelot Nursing & Residential Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Gwyn

Gwyn Williams

Job Title: Home Manager Joined: 2022

Hi, my name is Gwyn Williams and I am proud to be the home manager at Camelot Nursing home. I joined Camelot nursing home in April 2022.
I am committed and dedicated Home Manager, I'm passionate about enriching the lives of our residents by delivering the highest standards in care and quality of life. I'm passionate about promoting individual choice for residents, allowing them to feel empowered.


I am as excited about experiencing all the home has to offer, as much as I am having the wonderful opportunity to lead such a beautiful home as Camelot through 2022 and beyond. I look forward to meeting you all soon.

Michelle

Michelle Andrews

Job Title: Home Administrator Joined: 2006

My name is Michelle and I am the home administrator
I have worked at Camelot nursing home for the past sixteen years and I enjoy supporting the team and our residents at Camelot nursing home.


At Camelot, we are a family and we all work together to ensure all our resident's needs are met.

Jaide

Jaide Gurr

Job Title: Team Champion Joined: 2017

My name is Jaide and I am proud to be one of the Team Champions at Camelot nursing home supporting the team to deliver excellent standards of care to our residents
I am proud to be working in a friendly happy family-run home and the great support our new manager gives to all the staff visitors and residents

Anna

Anna Grzeskowiak

Job Title: Team Champion Joined: 2020

My name is Anna and I am proud to support our new manager and staff to deliver excellent standards of care to our residents. I am so proud to work at Camelot with a fantastic team we are one big happy family.

Emma

Emma Backshall

Job Title: Deputy Home Manager Joined: 2025

My name is Emma Backshall. At Camelot Nursing Home, I am pleased to hold the position of Deputy Manager.
At Camelot, our goal is to provide person-centered, holistic care to residents and their families. Our committed staff works to make residents feel appreciated, supported, and receiving the finest care possible.

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