
I cannot thank the caring supporting staff enough for mum and ourselves.Debra M(Daughter of Resident/Service User)



I cannot thank the caring supporting staff enough for mum and ourselves.Debra M(Daughter of Resident/Service User)



As a listed building, Manor Barn Nursing Home has its own distinct character. Whilst situated close to all amenities of Chichester the home, set in well-kept grounds, enjoys a peaceful environment.
Careful development of the home has retained many of the original features whilst allowing the creation of 31 rooms many with garden views and with en-suite facilities. All rooms have their own TV and telephone – residents pay for...
As a listed building, Manor Barn Nursing Home has its own distinct character. Whilst situated close to all amenities of Chichester the home, set in well-kept grounds, enjoys a peaceful environment.
Careful development of the home has retained many of the original features whilst allowing the creation of 31 rooms many with garden views and with en-suite facilities. All rooms have their own TV and telephone – residents pay for calls only – and computer access. Residents, their families and friends have the use of attractive communal areas including a comfortable conservatory and walled garden that provides an ideal spot in which to relax.
A strong management team and a well-equipped and modern care environment support the fully trained and experienced care teams. Manor Barn's own team of chefs specialise in traditional home cooking that addresses personal preferences and dietary needs whilst meeting nutritional needs.
If you have any questions about the home, the care they provide, or current vacancies, please get in touch today. You can either contact the team online or on the phone, or pop in for a chat if you’re in the area. The door is always open.
Care Provided by Manor Barn Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Manor Barn Nursing Home to confirm what's included and get a personalised quote:
* Subject to care needs.
The price(s) shown are provided by the care home. Contact Manor Barn Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Premium Care Group
- Private Owned
Person in charge
- Marie Stewart (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2014
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (31)
Visiting
- No Visiting Restrictions apart from protected Mealtimes.
Parking
- Parking Free . Good Access
Manor Barn Nursing Home Reviews (41)
Manor Barn Nursing Home has a Review Score of 9.9 (9.932) out of 10, based on 25 reviews in the last 2 years.
Over all time Manor Barn Nursing Home has 41 reviews.
Staff very professional, caring and welcoming. Food very high standard. Complex is tidy and clean. Bedroom slightly cramped and small. Activities very good often and variable. Gardens well kept, attractive and useable. Medications dealth with well.
Staff very professional, caring and welcoming. Food very high standard. Complex is tidy and clean. Bedroom slightly cramped and small. Activities very good often and variable. Gardens well kept, attractive and useable. Medications dealth with well.
Thank you for taking the time to leave your review.We're so pleased to hear your kind words about the professionalism and care shown by our team, as well as your positive comments on the food, activities, and the upkeep of our gardens and facilities. It's always encouraging to know that our efforts...
Thank you for taking the time to leave your review.We're so pleased to hear your kind words about the professionalism and care shown by our team, as well as your positive comments on the food, activities, and the upkeep of our gardens and facilities. It's always encouraging to know that our efforts are making a difference.We also appreciate your feedback regarding the bedroom size. While some of our rooms are more compact, we aim to make each space as comfortable and welcoming as possible, and we'll certainly take your comments into consideration.Thank you again for your valuable feedback and support.
My mum has been in Manor Barn nursing home since June 2022. The care she receives is second to none. I could not be happier that she is in a caring and safe environment. The nursing home is always clean and tidy. They do lots of activities that cater for mum's need. The staff are very friendly and...
My mum has been in Manor Barn nursing home since June 2022. The care she receives is second to none. I could not be happier that she is in a caring and safe environment. The nursing home is always clean and tidy. They do lots of activities that cater for mum's need. The staff are very friendly and very approachable nothing seems to much trouble for all the staff. The food is a very good selection and it's always nicely presented.
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your mum has been receiving such great care at Manor Barn nursing home. Our team works hard to provide a safe, caring, and welcoming environment for all our residents, and it's wonderful to know that your mum's...
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your mum has been receiving such great care at Manor Barn nursing home. Our team works hard to provide a safe, caring, and welcoming environment for all our residents, and it's wonderful to know that your mum's needs are being met with such attention and dedication. We truly appreciate your recognition of our staff, cleanliness, activities, and food. It's feedback like this that motivates us to continue delivering the highest standard of care. Thank you for trusting us with your mum's care.
Two staff members brought me the most lovely meals and hot drinks, very thoughtful and took my preference into account.
I've felt very safe and looked after, like a big family. reception and activities team...
Two staff members brought me the most lovely meals and hot drinks, very thoughtful and took my preference into account.
I've felt very safe and looked after, like a big family. reception and activities team are so warm and friendly. My needs have been listened to and treated respectfully.
Thank you so much for sharing your positive experience with us. We're thrilled to hear that you've felt so well cared for and safe during your time with us. Our team takes great pride in ensuring that each resident's personal needs and preferences are met with kindness and respect, so it's...
Thank you so much for sharing your positive experience with us. We're thrilled to hear that you've felt so well cared for and safe during your time with us. Our team takes great pride in ensuring that each resident's personal needs and preferences are met with kindness and respect, so it's wonderful to know that the carers, reception, and activities team have made you feel like part of our family. Your feedback truly means a lot to us, and we'll continue to do our best to provide the thoughtful, respectful care you deserve.
The manager and staff at Manor Barn Nursing Home couldn't have been nicer. They were all very caring and knowledgeable and looked after my father so well in his month there. Sadly, he passed away whilst there but I couldn't have chosen a nicer place for him to be during the last few weeks of his...
The manager and staff at Manor Barn Nursing Home couldn't have been nicer. They were all very caring and knowledgeable and looked after my father so well in his month there. Sadly, he passed away whilst there but I couldn't have chosen a nicer place for him to be during the last few weeks of his life. Would highly recommend.
Thank you for your kind and honest review, and for taking the time to write this for us to share with our team. Please accept our sincere condolences again on your father's passing, we are thankful that we were able to ensure his time with us was comfortable and that he was surrounded by a caring and knowledgeable team.
My husband was cared for whilst I had a week's break. I was confident he would be well looked after in this lovely home. A week is not long to judge somewhere but I was confident he would be looked after well and he was. The staff I met were very friendly and caring, and everywhere was very...
My husband was cared for whilst I had a week's break. I was confident he would be well looked after in this lovely home. A week is not long to judge somewhere but I was confident he would be looked after well and he was. The staff I met were very friendly and caring, and everywhere was very comfortable and clean. Very good choice of healthy food. The facilities are excellent. I had hoped he would take part in activities but he was confused and was not there long enough to get used to things. My rating as 'good' rather than excellent is purely because I only have a week on which to make a judgement.
Thank you for sharing your experience with our Home. We are pleased that you are confident in the care we provide and hope to see your husband with us in the future when needed.
Wonderful caring environment to spend his last few months. The staff are fabulous. The garden views are beautiful and the food was lovely. Very kind and considerate of family and resident in final hours. Did not sample the activities as too poorly and no idea for value for money as was funded. Two...
Wonderful caring environment to spend his last few months. The staff are fabulous. The garden views are beautiful and the food was lovely. Very kind and considerate of family and resident in final hours. Did not sample the activities as too poorly and no idea for value for money as was funded. Two or three staff really went above and beyond and couldn't thank them more. My only request would be to ensure bed trays are cleaned a little more often used baby wipes to go over-otherwise very clean.
stepfather and send our love to your family. Our manager and the cleaning team on site have noted your feedback and will action this immediately, thank you for raising this.
They are always welcoming and my stepfather is extremely well taken care of.
As a qualified nurse of many years I am always on the look out for any concerns, yet no matter when I arrive I have...
They are always welcoming and my stepfather is extremely well taken care of.
As a qualified nurse of many years I am always on the look out for any concerns, yet no matter when I arrive I have always found excellent care. My stepfather has a poor appetite but the staff have tried their utmost to provide wonderful, nutritious food.
Thank you for sharing your experience with our home so far. We love reading such positive reviews about Manor Barn and our staff. Our teams work very hard to ensure individual care is provided, so it is lovely to know this is noticed by families.
Very few staff at weekend.
Administrator and lifestyle coordinator were very kind and helpful.
Staff take a long time to respond to call bell. Because of her lack of sight, her food needs to be cut into bite-size pieces.
Pity...
Very few staff at weekend.
Administrator and lifestyle coordinator were very kind and helpful.
Staff take a long time to respond to call bell. Because of her lack of sight, her food needs to be cut into bite-size pieces.
Pity the new greenhouse door isn't big enough to get a wheelchair in.
Thank you for taking the time to provide a review about your experience at Manor Barn. We take all remarks seriously and are committed to making improvements based on the items of concerns that are raised by those who use the service. We appreciate your candour, your feedback is important to us as...
Thank you for taking the time to provide a review about your experience at Manor Barn. We take all remarks seriously and are committed to making improvements based on the items of concerns that are raised by those who use the service. We appreciate your candour, your feedback is important to us as we continue to strive for excellence in all aspects of the service we provide. Thank you for acknowledging the cleanliness, kind helpful administrator and lifestyle coordinator. We will pass on your feedback to them. We are currently renovating the service including the entrance drive. Our grounds and vegetation are being maintained by the gardeners and we endeavour to add more flowering plants in the future. We take pride in maintaining the correct number of staff daily based on peoples' care needs, to ensure that people receive the right support. Finally, we are actively working on adapting and improving the greenhouse door for people to use safely and effectively.
The manager came out to visit my mum to understand her likes/dislikes before she went into the home. All the staff were patient, caring, accommodating and helpful. The qualified nurses were particularly supportive to all the family and Mum received the care she needed. I recommend the home.
The manager came out to visit my mum to understand her likes/dislikes before she went into the home. All the staff were patient, caring, accommodating and helpful. The qualified nurses were particularly supportive to all the family and Mum received the care she needed. I recommend the home.
Thank you very much for your review. We hope that you and the family are keeping well particularly in this very difficult time.
The domestic team ensure that the is cleaned to a high standard, the nice thing is they all talk to the residents every day. The...
The domestic team ensure that the is cleaned to a high standard, the nice thing is they all talk to the residents every day. The catering staff are fanatical in feeding the clients with their required nutritional needs. The nursing staff watch and monitor everything to provide sensible and kind nursing. I know the best possible care is being given to my darling husband.
Thank you so very much for your very kind and honest review. We take great pride in the care that we provide for our residents and families, and it's such a joy to read your comments about the whole of our team here at Manor Barn.
When Mum was taken into Manot Barn, I really felt at ease. The place was so fresh, clean and inviting. Such lovely surroundings. I could not fault any of her care from any of the staff who were cheerful, attentive and very caring. Mum was only there 6 days before she passed and I can honestly say...
When Mum was taken into Manot Barn, I really felt at ease. The place was so fresh, clean and inviting. Such lovely surroundings. I could not fault any of her care from any of the staff who were cheerful, attentive and very caring. Mum was only there 6 days before she passed and I can honestly say the care was amazing. The dignity they showed to Mum and the compassion for me and my brother was out of this world. Highly recommend.
Thank you so much for taking the time to write this lovely review for Manor Barn. I'm so sorry to hear of your mother's passing, but so comforting to hear that she received the best quality of care that she rightfully deserved during her final days with us, and that you felt supported as a family. Please accept our sincere condolences.
Family are always made very welcome when visiting, and I am kept up to date with any concerns.
My father also spent his final few weeks here a couple of...
Family are always made very welcome when visiting, and I am kept up to date with any concerns.
My father also spent his final few weeks here a couple of years ago. I cannot speak highly enough of the care he received, and the support I was given.
Thank you for your review. It's lovely to hear that your mother is settled and feels safe in her home and that you're supported in your visits too. It's also, very comforting to hear that your father was well cared for and was comfortable during his final journey. Your time taken to complete this review is very much appreciated. We will pass on your comments to the Team at Manor Barn.
My Aunt who is now nearly 101 has been in Manor Barn for some years. Manor Barn has a stable and caring staff team managed by two ladies. It is a warm and welcoming place and the needs of my Aunt have been very well met, both when she was more intellectually able and also now at a time when her...
My Aunt who is now nearly 101 has been in Manor Barn for some years. Manor Barn has a stable and caring staff team managed by two ladies. It is a warm and welcoming place and the needs of my Aunt have been very well met, both when she was more intellectually able and also now at a time when her capacity has declined. The communication I have had from staff has always been excellent.
Thank you very much for taking the time to complete this review. The management team take pride in ensuring that the home is well managed and that residents' care needs are fully met at all times by the team at Manor Barn. Your comments will be proudly passed onto our Team here. Thank you again.
My mother, now 94 years old, has lived at Manor Barn for nearly 4 years, during which time her health has shown considerable improvement under the expert care of all the team. The COVID crisis was managed wonderfully well at Manor Barn, and my mother was kept safe - she could not have been in...
The building and the gardens are peaceful and attractive, and while nobody really wants to leave their own home, if it turns out that you need to, then Manor Barn is a lovely place to be. For me, the quality of care and the improvements in my mother's health are what I value most of all.
Having recently transferred to new ownership it will be interesting to see how Manor Barn and its residents will benefit from the additional investment this will bring.
Thank you for taking the time to write this honest review. We are delighted to read that your mother has received such excellent care during her time at Manor Barn and that you have both benefitted well from the activities that the home has provided in the past and the present. We are very lucky to...
Thank you for taking the time to write this honest review. We are delighted to read that your mother has received such excellent care during her time at Manor Barn and that you have both benefitted well from the activities that the home has provided in the past and the present. We are very lucky to have such a beautiful home with gardens that can be enjoyed all year round and hope that your mother can enjoy these during the coming months. We are excited for the future and what it's going to bring to the resident's family and friends at Manor Barn.
Caring management and staff in a clean attractive, well-tended environment with good food. It is a peaceful place with limited "entertainment" but if that is what you are seeking it is ideal. Parking is easy although roads can be busy at rush hour.
Caring management and staff in a clean attractive, well-tended environment with good food. It is a peaceful place with limited "entertainment" but if that is what you are seeking it is ideal. Parking is easy although roads can be busy at rush hour.
Excellent care and kindness always shown to my Aunt and to myself. Always very supportive. Very good at involving the Doctor and at contacting me about any concerns. Everyone at Manor Barn went out of their way to do all they could to make my Aunt’s last months as comfortable as possible. Thank...
Excellent care and kindness always shown to my Aunt and to myself. Always very supportive. Very good at involving the Doctor and at contacting me about any concerns. Everyone at Manor Barn went out of their way to do all they could to make my Aunt’s last months as comfortable as possible. Thank you. I would not hesitate to recommend this Nursing Home.
Mum was only in your care for 5 short days, but I know as soon as she stepped into her sunny bright room she was very happy. Knowing she was comfortable, cared for and relaxed made it so much easier for us to leave her in capable hands. It was mums decision to go to Manor Barn as she had only heard...
Mum was only in your care for 5 short days, but I know as soon as she stepped into her sunny bright room she was very happy. Knowing she was comfortable, cared for and relaxed made it so much easier for us to leave her in capable hands. It was mums decision to go to Manor Barn as she had only heard good reports about the place and is just a shame that she was too poorly to make the most of everything the home has to offer. I cannot thank the caring supporting staff enough for mum and ourselves.
I am the husband of a resident. My wife is seriously ill with Motor Neurone Disease and is unable to speak or use her arms or legs. I try to understand her wishes by her eye movements. Most of the staff cope with her needs well. I and the carers also get help from the MND nurse.
I am the husband of a resident. My wife is seriously ill with Motor Neurone Disease and is unable to speak or use her arms or legs. I try to understand her wishes by her eye movements. Most of the staff cope with her needs well. I and the carers also get help from the MND nurse.
Staff always greet you on entering the home, my friend is very happy in Manor Barn, which is a good sign. The only thing I would like to change is that residents are showered more than once a week. As someone that removed a loved one from a nursing home over this, I know it takes no longer to...
Staff always greet you on entering the home, my friend is very happy in Manor Barn, which is a good sign. The only thing I would like to change is that residents are showered more than once a week. As someone that removed a loved one from a nursing home over this, I know it takes no longer to shower than getting a bowl of water, which goes cold and you can check skin the same time (you also won't be using dirty water by showering).
My husband has been welcomed by all the staff and treated very well. He is confused at times, but everyone is very supportive to him and to me. The common rooms are pleasant, spacious and the garden is very restful.
My husband's own room is pleasant and all areas are clean. The food is varied...
My husband has been welcomed by all the staff and treated very well. He is confused at times, but everyone is very supportive to him and to me. The common rooms are pleasant, spacious and the garden is very restful.
My husband's own room is pleasant and all areas are clean. The food is varied and well presented. All in all, a very pleasant experience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (1)
- 24 Sep 2026
Manor Barn Care Home Celebrates ‘Good’ CQC Rating Manor Barn Care Home in Fishbourne is celebrating after receiving a ‘Good’ rating from the Care Quality Commission (CQC), across the 5...
- 14 Sep 2026
Residents and team members at Manor Barn Care Home in Fishbourne enjoyed an action-packed afternoon of fun and friendly competition as the home hosted its very own Mario vs Luigi...
- 12 Aug 2026
Residents at Manor Barn Care Home enjoyed a rootin’, tootin’ day of fun as the home was transformed for a special Western-themed celebration, complete with games, activities and a very...
- 30 Oct 2026Organiser: Manor Barn Nursing Home
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Premium Care Group
- 31 Jan 2025Recipient: Premium Care Group
Accreditations
There are no accreditations posted yet for Manor Barn Nursing Home.
Meet the Team (14)

I have worked in the care sector for over 11 years and have been a Registered Manager with the Care Quality Commission since 2018. Throughout my...
I have worked in the care sector for over 11 years and have been a Registered Manager with the Care Quality Commission since 2018. Throughout my career, I have gained extensive experience in leading teams, driving service improvements, and turning around underperforming care homes. My focus has always been on delivering high-quality, person-centred care that promotes dignity, independence, and wellbeing for every resident.
I am passionate about creating a safe, welcoming, and homely environment where everyone feels valued and respected. I work closely with staff, families, and external professionals to ensure we maintain the highest standards of care and continuously strive for excellence.
Outside of work, I enjoy spending quality time with my fiancé and our two wonderful children.

I always ensure service users are at the heart of the care delivery and that their wishes and preferences enhance their well-being.
I am passionate...
I always ensure service users are at the heart of the care delivery and that their wishes and preferences enhance their well-being.
I am passionate about being efficient and effective in the day-to-day management of human resources involved in providing care through the staff team and ensuring that the required standards are maintained.I ensure all recording systems and organisational documentation are of a high standard and kept up to date so that our staff at the service receive formal supervision and appraisals.
I Oversee the duty rota monthly in advance, ensuring the correct number of staff and skill mix as needed for the safe and smooth running of the home.
I am responsible for promoting and protecting the welfare of those individuals supported by the service at Manor Barn.
My Hobbies' include:-Professional bass guitar player
- Playing in a band in Worthing for charity gigs.
Believes in:"Music has the power to transform the lives of the elderly by evoking cherished memories, enhancing emotional well-being, and fostering connections with others. It can provide a sense of purpose and joy, helping to combat feelings of loneliness and isolation, while also stimulating cognitive function. In every note, there lies the potential to uplift spirits and enrich the golden years."

Sharon became a carer at the age of 15, initially to care for her disabled mother after leaving school, allowing her father to continue working. She...
Sharon became a carer at the age of 15, initially to care for her disabled mother after leaving school, allowing her father to continue working. She then worked at a local hospital before moving into care home work, where she achieved NVQ Level 2 and NVQ Level 3 qualifications. Sharon has since progressed to become an Advanced Care Practitioner at Manor Barn.

Vishnu started his care career at Manor Barn two years ago and has been enjoying both his role and the environment. He is very happy to be part of...
Vishnu started his care career at Manor Barn two years ago and has been enjoying both his role and the environment. He is very happy to be part of the Manor Barn family and proud to have been promoted to Senior and CHAPS. Vishnu strives to give residents the best possible quality of life through his dedicated care.

I have a strong administration background, having worked in many various roles from a Private Healthcare Admin to Care Coordinator for a large...
I have a strong administration background, having worked in many various roles from a Private Healthcare Admin to Care Coordinator for a large Domiciliary company on the Southcoast. My passion for elderly care started years ago when my beloved Grandad fell ill and I was in awe of the wonderful care he received, since then, I knew this was the industry for me, encouraging every resident to live to their fullest.
When I am not working, I am kept busy as a Wife and Mum of 3. Enjoying walks with our French Bulldog Mack and finding the best Coffee and Cake spots!

Matt Wardak is a skilled chef with over 15 years of experience in the culinary field. He currently works at Manor Barn Care Home, where he takes...
Matt Wardak is a skilled chef with over 15 years of experience in the culinary field. He currently works at Manor Barn Care Home, where he takes great pride in preparing nutritious, high-quality meals that bring comfort and enjoyment to the residents each day.
Cooking has always been Matt’s passion, and he is dedicated to maintaining high standards in every dish he creates. He believes that food is more than just nourishment; it’s also about care, tradition, and human connection, especially in a care home environment.
HobbiesOutside of the kitchen, Matt enjoys spending quality time with his family and friends, relaxing with a good movie, or unwinding with a video game or two.

Sarah is the Head Housekeeper at Manor Barn and has worked there for 14 years. She takes great pride in maintaining high standards and ensuring the...
Sarah is the Head Housekeeper at Manor Barn and has worked there for 14 years. She takes great pride in maintaining high standards and ensuring the cleanliness of the residents’ rooms. In addition to her housekeeping duties, Sarah has been known to organise fun activities at the home, believing there’s nothing better than seeing the joy on residents’ faces. She firmly believes that all residents should be treated with the same care and respect one would expect for their own family members.

With over 20 years of experience in the building trade, I bring a broad and versatile skill set covering everything from plumbing to carpentry. In...
With over 20 years of experience in the building trade, I bring a broad and versatile skill set covering everything from plumbing to carpentry. In April, I began my role at Manor Barn Maintenance, where I've discovered a genuine passion for person-centred care and contributing to a supportive living environment. Outside of work, I enjoy staying active through mountain biking and kayaking.

Carla brings a wealth of experience to her role, having honed her craft as a hairdresser in both London and Australia. Approximately seven years ago,...
Carla brings a wealth of experience to her role, having honed her craft as a hairdresser in both London and Australia. Approximately seven years ago, she transitioned into working within care homes, where her dedication to enhancing the wellbeing of residents quickly became apparent. Carla takes great pride in helping individuals look and feel their best, offering both expertise and a warm, personal touch.Outside of work, Carla is a devoted mother to two children. In her leisure time, she enjoys maintaining an active lifestyle at the gym or spending quality moments by the seaside — her favourite place to unwind.

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her...
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a...
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to...
With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.
Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.
A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.
Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved...
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created...
Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.
What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.
Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.
Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.
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