Nightingale Nursing Home

43 Beach Road, Littlehampton BN17 5JG

Nightingale Nursing Home in Littlehampton provides a friendly and professional care service for older people, including those with dementia, in a homely setting. The home was rated GOOD by CQC in January 2017.

Respite and palliative care are also available.

With a longstanding, experienced staff team on duty day and night the home is an established part of the local community. It is pet friendly and has two resident ginger cats.

Group: Cadogan Care Ltd

Person in charge: Tracey Searle (Matron/Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, French

Single Rooms: 31

Shared Rooms: 2

Rooms with ensuite WC: 3

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Nightingale Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Nightingale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Nightingale Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.723 for Nightingale Nursing Home is calculated as follows: ( (61 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 83 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.857 Points relating to the number of positive Reviews for Nightingale Nursing Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7 Target = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Nightingale Nursing Home has a Review Score of 9.6 (9.580) from 7 Reviews


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nightingale Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nightingale Nursing Home

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

All very good.
The staff are friendly and helpful and take the time to be with the residents.

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   4.4 out of 5

My wife has been in the above nursing home for over four years.
I have found all the staff to be good and caring, friendly and professional and would recommend the home.
There is minimal turnover of staff, thus guaranteeing we see the same friendly faces.

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been in Nightingale Nursing Home for approximately 16 months and is very happy there and if she is happy, her family are too. The staff are very friendly and helpful and really care for her in all ways. She keeps healthy and content. Mum enjoys her meals, likes her lunch in the dining area with her friends she has made in the home. She enjoys the entertainment held regularly, especially the BBQ this month. She is treated with respect and dignity.
The staff keep me informed of any changes in her condition and always find time to talk with me when I visit, which is usually 3/4 times a week. I can't speak too highly of their commitment and positive interaction with mum.

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My aunt has been looked after in this nursing home since 2009, suffering from dementia.
She has been treated with the utmost kindness and loving care, which at times is difficult due to her unpredictable behaviour.
As visitors, we have been made very welcome at what ever time we arrive and have also been given much support from the staff and managers.

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Nightingale's looks after my mother in an exemplary manner. The care is kind, efficient and professional and delivered in a very relaxed manner. All the staff go out of their way to make both residents and visitors feel at home.
Thank you.
I do not believe we could have found a better home.

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mother has been at Nightingale for about 18 months now and the care she has been given is beyond all our expectations. Everyone from the owners, manager, and all the carers have also made us so welcome, we feel like part of a big family and I do not think she could be in better hands. The food is excellent, the nursing care is excellent and the staff could not be better.

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mother spent six weeks in the home and sadly died whilst there. The staff could not have been more attentive, caring and considerate of her needs whilst in their care. They treated her with respect and dignity throughout. She was always given the upmost attention. Their concern for her as an individual person was holistic. Despite losing our dear mum we know she was in the best hands, so thank you Nightingale!

How likely would you be to recommend Nightingale Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

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Bed Vacancies

5 Bed Vacancies

posted 24 Apr 2018

All singles with garden views

Awards / Recognitions

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Care Home Idol 2016

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