The home was always clean and welcoming towards family members.J W(Daughter of Resident/Service User)
My mum has been very well cared for, the staff are lovelyBelinda S(Daughter of Resident/Service User)
Right from the start the family felt reassured by the warm friendly attitude of all the staff.O T(Daughter of Resident/Service User)
The home was always clean and welcoming towards family members.J W(Daughter of Resident/Service User)
My mum has been very well cared for, the staff are lovelyBelinda S(Daughter of Resident/Service User)
Right from the start the family felt reassured by the warm friendly attitude of all the staff.O T(Daughter of Resident/Service User)
Only a short distance from historic East Grinstead’s town centre, Brendoncare Stildon comprises a 32 bedroom care home and 11 adjoining extra care apartments. Residents can either stay on a permanent basis or for short term respite care after an illness, operation or when their regular carers are away.
High quality nursing care is provided at the care home, which prides itself on ensuring that every resident receives personalised, dignified care....
Care Provided by Brendoncare Stildon
Primary Care Categories
- Older Person Care
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 32 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Nursing Care: £1,742 - £2,260
Respite stays cost an additional 10% per week on the standard fee.
Anyone who moves in to a Brendoncare home as a permanent resident is eligible for Care for Life This is a charitable top up payment ensures that once welcomed into our home, we will not ask anyone to leave other than in exceptional circumstances.
Contact Brendoncare Stildon to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Brendoncare Foundation
- Voluntary / Not for Profit Owned
Person in charge
- Katy Miller (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Brendoncare Stildon Reviews (62)
Brendoncare Stildon has a Review Score of 9.7 (9.701) out of 10, based on 18 reviews in the last 2 years.
Over all time Brendoncare Stildon has 62 reviews.
I was so nervous about mum going into a care home, but I needn't have worried - I think she's so much happier now than she was when I was (trying) to look after her.
Thank you for your kind words. It is a pleasure to have your mum as part of the Stildon family, and her great sense of humour is enjoyed by both residents and staff alike. We were delighted to help make her recent wish-list trip happen and are so pleased it created some special memories for her.
She loved her time here and loved everyone.
She treated this place as it was buckingham palace and how lucky she was to be here.
Thank you everyone for being so wonderful and giving nan the perfect care she needed xxx
Thank you for taking the time to leave such a lovely review. It was a pleasure to know your Nan, and we are delighted to hear how happy she was during her time at Stildon. We are grateful for your kind words and are pleased that she felt so at home with us.
Been admitted to Stildon in early April and have nothing but praise for the care and attention received. The food is varied and wonderful. Snacks plentiful. All the staff are very attentive and respond quickly to all my care needs. Nothing is too much for them. I find the management are very easy to talk to, and act quickly to your needs.
Thank you for your kind review. We are delighted that you have settled in so well and enjoying life at Stildon. I've particularly enjoyed our chats and banter, and I know the team will be pleased to hear your lovely feedback about the care and support you have received.
My Mother was a resident at Stildon for 3 years until she passed away there earlier this year. She was well cared for, the staff were friendly, caring, and catered for her own personal needs. She enjoyed the varied daily activities and made some good friends. The home was always clean and welcoming towards family members. The care and support she (and we ) received at the end were very compassionate and the staff were wonderful in ensuring that her final days were dignified and pain free. We could not have asked for more. Thank you Stildon.
Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your mother during her time at Stildon, and we are truly touched to hear how supported and welcomed your family felt throughout. We are especially grateful to hear that her final...
My mum was welcomed warmly into Brendoncare Stildon, having fallen at home a few weeks eariler. She was in pain due to tendonitis, but soon received the medical care she needed and had a very comfortable room with walk in shower. The staff were friendly and approachable, mum made some friends there over the four weeks and joined in the many daily activities. The respite care was just what she needed.
Your feedback means a great deal to our team, and we're so pleased we could provide the respite care your mum needed.
Our father was admitted to Stildon nursing home after a month in hospital following a severe stroke. We always dreaded the day that this might happen to our fiercely independent dad. Right from the start the family felt reassured by the warm friendly attitude of all the staff. Combined with the professionalism of the nurses we knew we had found somewhere special. The personalised care supervised and coordinated by a designated lead nurse ensured that dad had the best support and comfort possible until he died peacefully a month later. Highly recommended.
Thank you for your kind and thoughtful review. We are honoured that you trusted us with your father's care and are pleased that our team were able to provide reassurance, comfort and dignity during such a difficult time. Your feedback means a great deal to us - thank you for your recommendation.
My friend was admitted to Stildon Lodge E. Grinstead, for end of life care. We were very happy with the level of care she received. She was treated with dignity and respect.The staff were professional but kind and accommodating.The home was kept to a very high standard.They definitely made a bad situation more bearable.
Thank you so much for taking the time to leave such a kind review. We are really pleased to hear that your friend received compassionate and dignified care during her time at Stildon. Our team works very hard to ensure residents feel safe, respected and supported, particularly at such an important...
Great menu and food.
Importantly, communication has been amazing. Thank you.
It was a good experience for my mum and allowed my dad to recieve the hospital treatment he needed and time to recover.
Thank you for your kind feedback. We are so pleased to hear that your mum was well cared for and that communication and support for your family made a positive difference during this time. Thank you for taking the time to share your experience.
The staff were very pleasant with nothing being to much trouble, with the reassurance off her eating three meal's a day.
Mum was very well looked after which is also peace of mind, knowingly she is safe & well.
Thank you to all the staff.
Thank you for your kind review. We're delighted to have welcomed your mum back to Stildon and pleased to know she felt happy and well cared for during her stay with us. It's lovely to hear that our team made her feel comfortable and supported. We really appreciate your feedback.
My father came to Stildon after a long hospital stay. He was here for 16 weeks I cannot praise this home enough. The care from when you walk in the door, through to carers, nurses, maintance, cleaners, managers was second to none. My dad passed peacefully surrounded by love. You guys are angels. We thank you.
Thank you for your heartfelt review. It was a privilege to care for your father, and we're so pleased to know you felt supported by the whole team. We are grateful we could be there for your father and your family during such an important time.
I would like to thank all the staff at Stildon from Care Home Manager to Admin Staff and all those who deliver close care to my Mum, who lives in The Mews. The admin staff have been brilliant recently as I have been bombarding them with questions and they are so quick to respond!
Thank you so much for your kind words. We're pleased to hear you felt supported by our team. It is always our aim to provide reassurance and make things as smooth as possible for residents and families, so it is lovely to know that this has made a difference to you and your mum.
We used Brendoncare Stildon for two weeks respite after a hospital stay for Mum. We found the home ourselves as the ones that had come recommended from the hospital team were not suitable. The staff were very welcoming and Mum was made to feel comfortable. The room was en-suite and spacious, clean and warm. Staff were friendly, meals delicious and lots of choices, activities every day if Mum wished to participate. Although it was only a short stay, I would not hesitate to use the home again.
Thank you for taking the time to leave such a lovely review. It's wonderful to hear that your mum enjoyed her stay here and we enjoyed her company.
There was no question of which local care home to choose for my stepfather as staff at Brendoncare Stildon had lovingly cared for my wife's mother, father and aunt. At least eleven of the staff from seven or more years ago are still there! Excellent evidence of a happy place. The staff cared for my stepfather wonderfully well and enabled him to enjoy his 101st birthday!
Thank you for this beautiful review, it was a pleasure to care for your stepfather and an honour to have been involved with so many of your family members. We are very proud of our colleague retention and I'm sure that you were all happy to see such familiar faces at a difficult time. Celebrating a...
Mum came to Brendoncare Stildon in November 2023 at the age of 96, after a three-month stay in hospital. The care, consideration and love shown to my mum and to me and my family has been outstanding. All the staff, the cleaners, maintenance, reception, cooks, activity coordinators and managers, are all so friendly and caring and Mum feels so at home there. As time has gone on, Mum is not so able to join in as much as she did but the staff always check in on her frequently and stop for a chat, they go above and beyond. My sister and I and all the family are so pleased that we found Brendoncare Stildon and would definitely highly recommend them.
Thank you very much for this lovely review, our team enjoys your mum's sense of humour and are happy to spend time with her. It is always a pleasure when your family visits. Thank you, again, for your kind words.
Recently, after a short stay in hospital resulting in a terminal prognosis, the admin staff went out of their way to facilitate his discharge back to a palliative care room at Brendoncare Stildon. Dad was so pleased to be able to return to the place where he felt so loved and cared for and the nursing staff were superb in ensuring he remained comfortable and peaceful in his final days. I cannot thank everyone enough for their professionalism, kindness and concern - both for Dad and for the family - throughout this period and would not hesitate to recommend Stildon.
Your dad was an absolute gentleman and it was always a pleasure to spend time with him. We were so happy that we could support him and yourselves at the end of his life, it was a privilege to know him. He will be greatly missed, thank you for the beautiful review.
Having viewed several nursing homes, we chose Stildon for my Mum as the staff we met were friendly and helpful, the room on offer was bright and clean, and the services and facilities seemed ideal. My, 100-year-old, Mum has been there for almost a year now and I have had no cause to regret the decision. The staff are cheerful, efficient and helpful. Mum's room is kept clean and we were able to personalise it with some of her possessions. She has food intolerances and difficulty eating but the chef has gone out of his way to tailor her menu to her needs. They arrange regular activities and entertainment which residents are encouraged, but not pressured, to join in with. All in all, I have no hesitation in recommending Stildon to anybody seeking a nursing or care home.
Thank you for your lovely review, it is a pleasure to have your mum here at Stildon and we always look forward to our little chats in the morning while delivering her newspaper. Your mum is very lucky to have such a caring son and we always appreciate your support of her care.
The care my dad received was excellent, the staff were very very kind and supported me too. The manager did help with the admin situation and could not have been more lovely.
I am so sorry your experience with our administrator was not as it should be and didn't meet the high expectations of the home at this very difficult time for you. I am glad that you felt I managed the situation in a positive way. I am delighted that you felt our end of life care was excellent....
She was welcomed by everyone and we personalised her room to resemble her room at home as much as possible as well as the flowerbed outside her door where we planted a lot of her flowers from her own garden.
There is always some sort of activity but Mum chose to have lunch with everyone and then enjoy her afternoon in her room watching all the quizzes on the TV. But enjoyed any special parties, fetes, singers and really enjoyed a day at the races this year.
Mum was taken ill in September and admitted to hospital and told everyone she just wanted to get back to her lovely home.
When we knew it was the end of life, we just wanted to get her back to have her final days at the home but she was too ill to move and she passed away 30 hours later.
So thank you Stildon for making a very hard emotional time of putting Mum in a home a lot easier for us and for caring and loving Mum the way that you did.
Thank you so much for this beautiful review, we are so glad your mum enjoyed living with us, we certainly enjoyed her company. She always was very interested in everything and everyone around her. She will be missed.
I have nothing but praise for the support I received from all the staff after Dad died. I would recommend Stildon to anyone looking for a friendly, caring, and homely place to look after their loved ones.
Thank you for this lovely review. As you know, your dad was a real gentleman and always had a twinkle in his eye. We are so glad we were able to provide a peaceful, safe place for him. Thank you for your kind words, we were very privileged to support you all through this sad time.
One thing that would be nice would be to have her own phone as she struggles using her mobile
Thanks for your kind words. Your mum has really settled downstairs. It is no trouble at all to provide a landline for your mum. I will call you and sort this out.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 July 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- Posted: Friday 27 Jun 2025Brendoncare, the Winchester-based care home provider, has received an accolade in the inaugural awards given by Lottie, the national care home service. Lottie launched the awards to shine a light...
- Posted: Tuesday 05 Nov 2024A Union Jack flag made of knitted poppies will take pride of place at a Winchester care home during its Remembrance commemorations. Creator of the flag is Pat Hansford, a...
There are no upcoming events for Brendoncare Stildon.
Awards / Recognitions (1)
- Recipient: Brendoncare StildonDate: Saturday 09 Nov 2019
Meet the Team (5)
I have almost 20 years of experience in the care sector, starting out as a support worker and progressing to Registered Manager. I bring a wealth of hands-on expertise and leadership to Brendoncare Stildon. My journey has been driven by a deep commitment to delivering exceptional person-centred care, fostering team development and ensuring residents live with dignity and purpose.
Having managed diverse services including nursing homes, supported living and reablement services, I am passionate about embracing innovative care practices while maintaining the values at the heart of Brendoncare. I strive to create a warm, welcoming environment where both residents and staff feel valued and supported.
Outside of work, I enjoy staying active through regular gym sessions and bike rides, which help me maintain focus and energy in my professional life. I am thrilled to join the Brendoncare community and look forward to building on its reputation of excellent care.
I have been working in care for the last 20yrs. Initially I joined Brendoncare having been recruited from South Africa in 2004. I worked as registered nurse and later as team leader until 2010 when I left to became a registered manager of a Care Home in Crowborough, East Sussex.
In December 2021, I rejoined Brendoncare Stildon as deputy manager as I knew the home to be very homely and friendly. People here go out of their way to help and support residents, relatives and colleagues.
I am married and have 2 children and 2 grandchildren. I enjoy spending time with my family and walking my dogs.
I joined Stildon in June 2022 as the Receptionist and moved to the Administrator role in 2023, this is my first experience of working in a nursing home and I love the relationships that we have as a team with both the residents and relatives.
Working for a charity and answering to trustees rather than shareholders means that decisions are made with the residents’ best interests at heart. Sharing our Care for Life promise with prospective residents and families puts them at ease and they can relax knowing that their loved one will get the best of care for the rest of their life.
Outside work, I enjoy reading, paper crafts, listening to music, art and spending time with my family including my two grown up daughters.
I joined Brendoncare Stildon in 2023. It was a total change to my working career as I’d only known the inside of an office before, so to be put at the forefront of the home meeting and greeting all our visitors has been a great change. If I’d have known what a positive step this was going to be, I would have done it sooner.
I’ve been married for 45 years and have two grown-up children and 5 grandchildren. We love spending time as a family creating memories - going on beach outings, holidays abroad, cinema and bowling, to name but a few. My husband and I also enjoy going to the theatre and football, be it premiership or supporting the local town team.
Prior to joining Brendoncare, I worked as a legal PA for several years in London. I later worked in a similar Activities role in Tonbridge Wells but wanted to work closer to home. I joined Brendoncare in August 2023. I can honestly say that, compared to the office-based roles I’ve had (as interesting as they were), this is the best job I’ve had as it’s more person-centred and I much prefer to be working with people rather than paper!
In my spare time, I get involved in amateur dramatics including doing panto. I also enjoy dancing and practice yoga and Pilates.
Frequently Asked Questions about Brendoncare Stildon
What types of Care is Brendoncare Stildon registered for?
Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brendoncare Stildon have?
There are 32 Single Rooms.
What are the Facilities & Services at Brendoncare Stildon?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brendoncare Stildon to the centre of East Grinstead?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brendoncare Stildon to verify any information. View our terms and conditions. Brendoncare Stildon has an Enhanced Service - more info.