Brendoncare Stildon

I am so thankful I picked Stildon for my 92-year-old mum to recover from another fall and resulting operation on her leg. She ended up staying 2 months. So many of the staff were so caring, so kind and so helpful to me as well as Mum. Efficient yet so friendly. It was like a home from home! Can’t recommend it enough! Lovely atmosphere, brilliant staff including nurses, office staff, reception, carers, cleaners, laundry staff, repairmen, it was every level of staff and of course, the manager who is lovely, so caring, understanding and patient. If Mum ever needs to stay anywhere again. I would definitely choose Stildon again.

I can't praise Stildon and its staff enough. My mum was taken into their care for the last few weeks of her life following her fight with cancer. They could not have been more helpful. Nothing was too much trouble, and I know that my mum was getting the best care possible. Mum passed a few days ago, very peacefully and treated with utmost dignity. The team at Stildon were wonderful, even helping to sort out some issues with our GP surgery (who are grossly incompetent). There is no doubt that mum was in the right place, and my eternal thanks go to the manager and her team.

My aunt who has just turned 100, moved to Stildon in December 2019. We were really apprehensive when looking for a nursing home. I cannot praise Stildon and its staff highly enough. The management and staff are warm, caring and efficient. They are very attentive to her needs. Communication with us has been very good. Thanks to all of you for organising a wonderful 100th birthday party for her!

My cousin was initially scared of the changes but she soon adapted as the staff were so friendly and caring, everyone indoors and out. Nothing was too much trouble and we could rest assured she was well and safe.

They are looking after my mum really well. They are gentle and caring and do their best to get her to eat and making her an extra cooked meal in the evening.

In all cases for my husband, we find he is well catered for in care nursing and respect. The staff are really tolerant and the manager is first class in advising the relatives during this most turbulent year. Overall Stildon gives the feeling of belonging to a large family. I really do sincerely appreciate the calm I feel with my husband being truly cared for. Thank you.

My mother arrived at Stildon a few months ago, not an ideal time to arrive in a nursing home for the first time with Covid all around and limitations around visiting, but the home has kept us fully informed on everything that is happening at all times. We look forward to better times in the coming year. The staff are caring, and Mum seems very happy, albeit a little confused at times about the lack of us being able to visit. It is a very friendly environment.

The best thing about this home is the staff who are very competent and friendly. The rooms are nice and when my aunt first moved in we were allowed to bring a couple of pictures to put on the wall to personalise it a bit. They always keep us up to date with news of my aunt and are welcoming when we go to visit.

Well done Stildon and thanks for your help during this difficult period.

Stildon has definitely been the right choice for my mum's care. The staff are very kind and try to cater to her particular likes and dislikes. Although I am aware that activities are available to residents, Mum has never enjoyed 'organised fun' and her wishes are respected. It has been a difficult time for all care homes but throughout Mum's time as a resident, I have remained confident that Stildon does everything it can to keep her safe. In my experience, sometimes communication and organisation are not quite as efficient as they could be, although this may be due to the additional burden of dealing with and adapting to new regimes in the light of the Covid pandemic. Having said that, if I had to choose between a kind and caring home or a highly efficient one, I'd opt for the former every time. Thank you to all the staff for the tremendous work they do.

It would have been nice to have more activities.

Most of our experience over a fortnight has been very positive. My husband has Parkinsons disease and early dementia and all staff have been very caring and delightful in their care for him.

Mum is always well looked after. She is always kept nice and clean and wearing nicely matching clothes, shoes and socks. Her room is also spotlessly clean and tidy and her bits and bobs are treated with care. She is treated with respect and when awake usually has a nice smile when the carers bring her tea etc. and stop and chat to her.

My relative was in 3 other local nursing homes whilst on the waiting list for admission to Stildon - it is by far the best one that he has lived in.

I am a full-time carer to my ex-husband who attends the daycare centre for two days a week. He has been attending for nearly a year now. He thoroughly enjoys his time there. The staff are excellent. Very caring, considerate and professional. They are friendly and very helpful i.e. first class. I am extremely grateful that this service is available.

A very welcoming, friendly day-care centre. Nothing is too much trouble for the excellent staff, who are very knowledgable about the needs of dementia sufferers. Although my mother only attends one day a week she has grown very fond of the care team. The centre has the benefit of being attached to the main care home building, so the attendees can often join in with the many entertainments held there. Mum is always in a very good mood when I collect her, having taken part in fun activities such as singing, bingo, gardening and meeting visiting pets and toddler groups. She also enjoys the well-planned lunch menus and many cups of tea. This allows me to enjoy a few hours to myself, knowing that she is in a safe, caring and stimulating environment.

My wife is always welcomed so genuinely by staff and other users. The menu from which to select her meal is very varied over a period of time. Activities also seem to be both varied and relevant. She also gets to relate to the other occupants when they come together to share activities. The day is vital to my wife and to myself.

He has Alzheimer's and staff are very understanding and patient with him. They assist him as necessary but also encourage him to take part in activities for stimulation.

A really pleasant environment not too large and where everyone knows their residents well. The staff always however busy find time to talk to their residents and help them with even the smallest tasks. Domestic staff can always be found cleaning and tidying which shows when visiting. Clean and tidy with none of the odours associated with some care homes. Cannot find anything negative to say.

Both of the ladies were kind and compassionate. The daycare unit can be highly recommended.