Brendoncare Stildon

Thanks to the care at Stildon, Mum was able to end her days peacefully and contentedly; it did feel like a sanctuary to us all and made the experience easier to endure.

It was a relief to me and my brothers to know that Mum was being supported, especially initially with her personal care and at night.

Birthdays were always celebrated by on the on-duty staff singing happy birthday and a cake with candles. She adored the chance to hold the ducklings in the spring and being able to stroke my dog, Daphne, beside her on the bed. I was always greeted as a welcome member of the team and will miss the staff for their great company, support and cheerful attitude at all times. I cannot recommend Stildon too highly.

My mum went into Stildon for two weeks for some emergency respite care just before Christmas. The care she received in her opinion, and in ours, was excellent. The rooms are clean, bright and comfortable. The communal areas are bright, comfortable and homely. The staff are professional, caring, kind and patient and treated her with dignity. We were made to feel welcome every time we visited. The nursing staff liaised with us and my mum’s GP regarding her condition and pain relief. A huge weight was taken off my shoulders knowing that she was being so well looked after. My mum chose not to join in activities but there seems to be a lot going on that she could have joined in with. And the food was really good too. All in all, I would recommend Stildon to anyone that is needing somewhere to go where they feel looked after and safe. The manager is very responsive and easy to chat to and the reception and admin staff are really helpful too.

My mum was at Stildon for 16 months. She was always well cared for and comfortable. The staff were very caring and attentive, and Mum had her favourites. Her room has a warm and homely feel to it. Mum didn't wish to take part in many activities, but the programme was good and varied. The trips to the racecourse were brilliant, and being able to take Mum out to this helped her well-being. The staff ensured Mum was very comfortable and passed away pain-free and dignified. I would not hesitate to recommend Stildon.

Stildon is a comfortable, well-equipped home which really does try to be "home" for its residents and very supportive of the family.

I would have no qualms, about recommending Stildon to anyone looking for a home for a loved one, safe in the knowledge that they would receive care of the highest quality.

I am very grateful to all the staff at Brendoncare Stildon for the kind, helpful, patient and sensitive care that is given to my relative. The atmosphere is friendly, welcoming and positive. I have been impressed how her care has been adapted to her increasing needs and it is reassuring to know that she is in safe, professional and caring hands.

We have been extremely impressed with the excellent level of nursing and residential care provided at Brendoncare Stildon. Following a stroke, our mother is entirely reliant on the staff for all her needs. The home is always clean. Communication is good, staff are friendly, professional and respectful. Brendoncare, Stildon strive to provide an inclusive, warm and stimulating environment for which we are very grateful.

All the carers in this home are always helpful, happy and very caring. Nothing is too much to do for my dad. We can not thank them enough for all they do. I would highly recommend this top-class care home.

On making my initial telephone call to Brendoncare Stildon almost nine months ago and hearing a gentle caring voice, I felt comfortable. Questions were answered regarding respite care. Three months later when I was really in need of help and advice regarding my husband's care, that is exactly what I got once again from the person answering the telephone. My daughters and I were invited to visit, we could see the care being given. Within a week, my husband was in Stildon and everything was done to make him comfortable and help him settle in. I feel so blessed to have him being cared for by the devoted staff and I must add the chef serves delicious meals.

My Mum has been a resident at Stildon for well over a year. When she arrived she was very frail, could hardly walk and was very down and sad. With the support and care from the nurses and carers she has gained weight, is able to walk really well and is very happy and content with her life at Stildon. It makes me so happy that my Mum is safe and being well looked after. She enjoys all the activities and looks forward to meal times when she eats with all the other residents and enjoys conversations with them.

My mother has been a resident of Stildon for over six years. From the first day, the staff have been welcoming and professional in their care and support. This was particularly noticeable during the pandemic where they worked tirelessly to keep the residents safe under extreme pressure. Our visits were always enjoyable and we were made to feel like one of the family throughout our mother's stay.

Very happy with the way my uncle was looked after in his final months. He was in the best place possible, with very caring staff.

When we were reviewing nursing homes for my mum, we were told by the nursing home manager, "We may not have a red carpet, but we offer red carpet service". Never was there a truer word spoken. A warm and relaxed atmosphere where the nursing staff are patient, courteous and go above and beyond. The care home took the time to get to know Mum's interests, likes and dislikes to make her stay much more enjoyable. My mum resided here for thirteen months and during that time we knew she was safe, secure and treated with respect. Seeing her eyes light up when she heard a nurse's voice at the door or hearing the laughter coming from her room when we turned the corner, means so much when you have had to make that decision for a 'hotel with help' for your mum. When the weather permits, the outdoor garden is a great meeting place. Mum loved it there, so thank you team Brendoncare, keep up the amazing work! The song simply the best, sums up Brendoncare, Stildon.

This is a beautiful care home run by kind and caring people and when my mum became ill earlier this year, we knew it was the right choice, as it had been for my grandmother in 2010. I would like to thank the team who always run the extra mile to make Stildon what it is and to offer dignity and support to their residents. I would thoroughly recommend this care home.

An amazing care home where the staff go above and beyond to make their residents feel at home. My father resided here for six months and the care he was given was outstanding. We, as a family were kept up to date and made to feel very welcome. My father was really happy here.

My dad was only at Stildon for a few months until he sadly passed away. The staff were absolutely fantastic. So caring and happy. My dad was very happy and was always praising everyone every time we visited. Nothing is too much trouble for them. I cannot praise the staff enough. They care as if every resident is their own family. Just wish we had discovered Stildon earlier.

My dad’s stay at Stildon was relatively short, but while he was there I was very happy with the care he received. The staff showed him care, respect and kindness, were always available to answer our questions and keen to know more about him, so that they could communicate with him about his life. His room, which was newly decorated, was comfortable and always clean. The food always looked tasty and I remember sharing a very good chocolate cake with him. Sadly Dad passed away, but the staff all treated him with dignity and respect during that time and also had time for me. I am very grateful that his final months were spent at Stildon, as all the staff make it a very kind and happy place.

I can't fault the willingness of all the staff at Stildon to please. The residents and visitors are always treated with respect, dignity and a good shovelful of kindness. The building is well designed with the nurse's stations and services in the centre of a "roundabout" of rooms over two floors. No one room is cut-off in this scenario and all staff, from the bottom to the top, were always passing Mum's door to smile, wave and generally keep an eye on her. My mum was infirm and suffering from dementia. She went into Stildon three years ago. I was worried about admitting her, but she was made so very welcome and had a lovely room with a door into a garden, that she quickly told me "I like it here". At first, she was well enough to spend time in the communal areas which she loved. As her health failed, she needed more nursing care which I found to be exemplary. Sadly, she has passed away now but that aspect of her residency was handled with the utmost respect and kindness for us both too.