Sunhill Court

My husband was with Sunhill from July 2025 - August 2025 suffering from Alzheimer's. the care he received was excellent and all staff great.

Very happy with the care and support my wife receives at Sunhill.

I consider Sunhill Court to be an excellent, caring home, dealing with vulnerable often challenging people. The environment is spacious, the staff hardworking and my mother is treated with patience and dignity while having a comfortable room, painted to her individual taste. I am able to visit/take her out freely, while the manager is receptive and supportive. The lounge has a glorious view, which my mother is able to appreciate with her good sight. I only wish access to the garden was easier for her so she could breathe fresh air more regularly, though the staff do their best to give her access to the outside, as do I.

I live overseas and am only able to visit on an irregular basis. It has been a great relief to know that he is happy and cared for and the staff seem to be genuinely fond of him.

A thank you to all the dedicated staff and management doesn't go far enough to show how their support is valued.

Loads of entertainment for the residents on a daily basis which family and friends are always welcome to join in. The staff and management are more like family to Mum and myself, very kind and approachable - any requests are dealt with straight away and with a smile. I would highly recommend Sunhill Court Nursing Home for your loved ones' care and support.

I recently spent a few months visiting my dad at Sunhill Court. My experience was very positive. The manager and staff go above and beyond to care for my dad and all the residents. They are compassionate, engaging, patient, and always have a smile. The rooms are light, spacious, and clean, and the gardens are wonderful. We had lovely picnics in the garden, and each time we were provided with tea and biscuits. The residents are encouraged to spend time in the lounge area where there are various activities, and some receive individual care according to their needs. What struck me most was the consistent compassion and warmth of all the staff, even in trying moments. This was evident as I visited often. The manager was always available to chat, and it is clear that her approachable nature is genuine. I interacted with many of the staff members, and I was thoroughly impressed with each one. Sunhill provides exceptional care and a warm, friendly environment for its residents.

Having been in the unfortunate position of requiring, within the past year, residential dementia care for two family members, has led me to have firsthand experience of the daily workings of four different homes and Sunhill has been, by far, the most accommodating and genuinely caring of those establishments. Nothing I have asked for, or my Mother-in-law has required, has ever been the slightest of inconvenience to the home. The level of care given is first class and is testament to the quality of the caring staff selected for this difficult and challenging roll and is an excellent reflection on the management/leadership team. The level of my Mother-in-law's care has provided many extreme situations for the home, all of which have been managed with the utmost professionalism. I can highly recommend Sunhill for residential dementia care.

Very happy with the staff and care my mum has received in the last 8 months. I am always welcomed no matter what time of day I come. Food is plentiful and nothing is too much trouble. Management always has time for us.

Friendly staff. My brother is comfortable, lovely gardens - but a great pity we could not use them on the 2 sunny days we visited. Apparently, they were not 'safe', but I feel we two visitors could have taken care of my brother.

Awful place, they gave my brother who has alcohol related dementia and depression razor blades. The worst happened, over a month in hospital and scarred for life, also no personal care not given, He always smelt and his feet were disgusting even after numerous requests to get sorted.

I have been very impressed with Sunhill Court since Mum was moved here last year. After a difficult 6 months, it was good to find somewhere where I know Mum is being well cared for and there is such a wealth of experience with mums condition (Alzheimer’s). My Dad also feels very welcome and well looked after when he goes to visit. My only two slightly lower scores are for activities but this has improved significantly since the restrictions around covid have been lifted and the second one was for the facilities which are also currently being improved with a new reception/seating area.

Thank you so much for providing such an excellent service.

Mum lives with dementia and has been at Sunhill for a year. Thankfully, Mum settled in straight away, which was a huge relief as she had become increasingly unhappy and withdrawn at her previous care home. Sunhill endeavours to recognise the individual needs of each resident, and we feel that we are welcomed and listened to. We are reassured by the quality and loyalty of the staff, who demonstrate a caring and friendly attitude, with lots of smiles and interaction with residents. Mum is always dressed elegantly, exactly as she would have done herself, and is brought into the lounge to mingle with the other residents and join in the activities. The food is very good, and we have joined Mum for lunch on occasion. The manager is passionate about offering a high level of care and actively seeks feedback from families. Even though Sunhill is over 30 miles away from my nearest family, as a dementia researcher, I have visited many care homes, and I am satisfied that Mum is in the right place.

Whenever we visit, the team are really attentive to us, often making us drinks and providing a tasty snack or two.

At least once a month, there are entertainers who visit; the staff really make this home a home.

My brother has been in Sunhill Court for 18 years. My brother was recently moved to a different room which is lovely for him. He has a range of ill health issues, but the home always takes good care of him. When calling about any health crisis, staff have always been very considerate when informing me about what was happening. This is a home which caters for individual residents' needs and, at the same time, makes family members feel welcome. Catering to individual needs prevents the institutionalisation of the home, which can be a danger. In the ratings I have put that I don't know about activities, not because they will be poor but because my brother is unable - and probably unwilling - to take part, so I have no knowledge of the activities there. The downside is that recently the Head Office took over the invoicing process, which is always incorrect. There are purchases without receipts and incorrect additions, which didn't happen before.

My husband has just moved into Sunhill Court following a disruptive year with stays in three different t hospitals and two care homes. It is reassuring that he is now settled in a great place with a homely atmosphere and a good-sized team of caring, friendly staff, who are led by an efficient, approachable manager. Family and friends visiting are treated as "part of the family", and nothing is too much trouble. Recently, it was our 54th wedding anniversary, and we were treated to surprise drinks, nibbles and cake to celebrate - a lovely touch much appreciated.

My husband has been at Sunhill Place for nearly a year. He has multiple needs, and all of these have been met with great kindness and dignity. He has a lovely room, which as a family, we have been able to personalise. I visit frequently and am always surprised that whichever member of the caring staff opens the door to let me in knows exactly where my husband is and how he is that day. Their kindness and support to my family, and in particular, to me, are very much appreciated. I am particularly impressed by the care the staff give to all the residents throughout the day - the little things like stopping to chat or giving a hug when it is needed. I would not have my husband anywhere else.

Also, on a few occasions, my husband has been unwell, and I have been notified straight away, and I can stay with him as long as I like and arrive any time, which is very important.