Your fees cover all care needs, laundry, housekeeping, food and activities. An extra charge will be added for Hairdressing, Chiropody, private Physio/OT, other chargeable healthcare professionals such as dentist and opticians, and any spending money needed for trips.
These prices are only a guideline, please contact Sunhill Court to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors welcome at anytime
There is parking onsite for visitors
Sunhill Court has a Review Score of 9.3 (9.325) out of 10, based on 11 reviews in the last 2 years.
Over all time Sunhill Court has 48 reviews.
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
The management and staff were always approachable, friendly and knowledgeable about my father's condition.
The personal care, given to my father, was a 10/10. When visiting, he was always clean
Every year Sunhill had a summer garden party and group activities weekly; these stimulated him and kept his spirits high.
My father always had a good appetite and that never changed when he moved to Sunhill. He enjoyed a balanced diet and was always given plenty of tea and soft drinks to keep him hydrated.
I was always kept informed of my father's condition throughout his stay.
A big thank you to the team at Sunhill Court.
5.0 out of 5
All the staff, whether they be directors, managers, nurses, carers, cooks or cleaners are so caring and respectful to the individual. Some of the staff are from Europe and although English is not their first language, this is not a barrier to communication and they always have a welcoming smile. The conservatory where most of the residents spend their day is light, bright and well furnished with lovely views, the bedrooms are a good size. A lot of effort is put into seeing that there are activities for the residents to participate in should they want to.
Many thanks for your kind words.
From the team at Sunhill Court
5.0 out of 5
4.0 out of 5
Thank you for your review and I am glad you feel that we provide good care and a good home for your wife.
Hopefully, work will start on the road surface soon!
I do note you comments regarding food and its suitability to different residents. I shall speak to the Chef in particular about your wife to understand if there are improvements we can make here.
As you point out, a number of our residents do need one-one feeding. In order to ensure we provide adequate supervision, the manager and other staff members including the nurse do assist at lunchtimes. I will continue to monitor this closely.
Many thanks again
Yasheen Rajan
2.0 out of 5
I was disappointed to read your review. But at the same time, it is really helpful we understand concerns so we can act on them and improve the home. I have provided some responses below and would welcome the chance to discuss these issues with you.
1. I did feel the conservatory was hot on occasion. As a result, we did replace the air conditioning unit during the summer and the conservatory is now kept at a specific temperature depending on resident preferences, but we always ensure it doesn't overheat. Please let us know if you feel otherwise.
2. In terms of staffing ratios, this is obviously a large problem for care homes in general, although I do believe we are adequately staffed. We have 10 care staff on duty and a further 2 at lunchtime. This is far higher than any other care home I am aware of. We are limited by the number of staff we can put on a shift by the fees we receive to fund care, but we are trying to make sure that the staff we do have are very good and strongly supported by the management and owner.
3. Like most nursing care homes, we struggle to recruit locally and so we do employ a number of non-UK workers. We now have a strong policy with any new candidates that: English must be of a very high standard. In addition, the Home pays for English lessons twice a week for the care staff. Our care staff work really hard, and whilst in an ideal world, all our staff would be native English speakers, we need to work as best we can given the reality of the environment. But I shall redouble efforts to make sure the few whose English is intermediate is improved further.
4. I do actually believe our rooms are of a decent size. Many are at the higher end of what is normal for a care home. I am sure we can either create or fashion something so your mother can rest a book or drink near her bed and I will look into this immediately.
5. I have investigated this and would welcome the chance to discuss it with you as your mother is always one of the first up and in the conservatory.
Many thanks again for providing feedback.
The Review Score of 9.3 (9.325) out of 10 for Sunhill Court is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I'm Catarina, and I am a highly motivated Registered Care Manager with over 15 years of experience as a Registered Nurse and extensive skills in managing residential care settings. I am passionate about creating a positive and welcoming atmosphere within our home, ensuring our residents are supported to live the lives they choose. With my background as a registered nurse, I have developed a deep understanding and expertise in dementia care and end of life care, enabling me to provide compassionate support to residents and their families. I am committed to maintaining a high standard of care and fostering a supportive vibrant community for everyone here at Sunhill Court.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunhill Court to verify any information. View our terms and conditions. Sunhill Court has an Enhanced Service - more info.
