
The genuine quality of friendliness and happiness in Upper Mead is palpable.Sharon B(Daughter of Resident/Service User)

Since my mother has moved into Upper Mead, she has been happy and well cared forD N(Son of Resident/Service User)

I cannot speak highly enough of this nursing home.Sue C(Daughter of Resident/Service User)

The genuine quality of friendliness and happiness in Upper Mead is palpable.Sharon B(Daughter of Resident/Service User)

Since my mother has moved into Upper Mead, she has been happy and well cared forD N(Son of Resident/Service User)

I cannot speak highly enough of this nursing home.Sue C(Daughter of Resident/Service User)

Warm, welcoming and family-orientated, Upper Mead is a purpose-built care home at the heart of the historic village of Henfield, West Sussex.
Upper Mead offers residential, nursing and dementia care for older adults with choice, dignity and respect at the heart of everything.
From the moment you walk through the door of this home, you're welcomed with a smile. The home includes cosy and comfy lounges, dining and wellness spaces...
Warm, welcoming and family-orientated, Upper Mead is a purpose-built care home at the heart of the historic village of Henfield, West Sussex.
Upper Mead offers residential, nursing and dementia care for older adults with choice, dignity and respect at the heart of everything.
From the moment you walk through the door of this home, you're welcomed with a smile. The home includes cosy and comfy lounges, dining and wellness spaces and a lovely courtyard garden - all combining to create a real homely feel.
Upper Mead is also very strongly connected with its local community, of which it is very proud to be part.
Care Provided by Upper Mead
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are dependent on a person's individual needs, which will be discussed in detail before a person comes to live at Upper Mead. For people whose care is not self-funded, these fees are variable depending on the funding authority and a person's needs assessment.
The price(s) shown are provided by the care home. Contact Upper Mead for full pricing details and T&Cs.
Contact Upper Mead to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Splendid Care Ltd
- Private Owned
Person in charge
- Lynn Lovett (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (1)
Visiting
- Here at Upper Mead, they don't have strict visiting hours. However, they do try to enhance the dining experience for everyone and recommend that, unless joining a loved one to dine, guests visit outside of meal times.
Parking
- Upper Mead has a small car park and on street parking is also available opposite the entrance to Upper Mead.
Upper Mead Reviews (45)
Upper Mead has a Review Score of 9.6 (9.559) out of 10, based on 14 reviews in the last 2 years.
Over all time Upper Mead has 45 reviews.
Upper Mead is simply wonderful, and I would highly recommend it. My dad has been here for a few weeks, and the transformation in him is incredible. He seems so happy and settled. Every member of staff are exceptionally dedicated. They are kind, compassionate, always smiling and take wonderful care...
Upper Mead is simply wonderful, and I would highly recommend it. My dad has been here for a few weeks, and the transformation in him is incredible. He seems so happy and settled. Every member of staff are exceptionally dedicated. They are kind, compassionate, always smiling and take wonderful care of all his personal needs. The manager Lynn is lovely and is always around to make sure everyone is ok. The entire home is spotlessly clean, and the open-plan layout is fantastic. It is amazing for my dad in his wheelchair because he loves watching people come and go. It's peaceful yet vibrant, with always someone there to cheer him up. To top it all off, the food is incredible-my dad eats everything. Knowing he is so well cared for in such a wonderful environment gives us complete peace of mind.
Thank you so much for your lovely review. I am so pleased your dad has settled so well.
My dad has been at Upper Mead for a month after transferring from another nursing home, and the experience has been so refreshing. From the moment he arrived, everyone has been welcoming, smiling, and kind. We have received feedback about how my dad is doing, which is important to us. The food is...
My dad has been at Upper Mead for a month after transferring from another nursing home, and the experience has been so refreshing. From the moment he arrived, everyone has been welcoming, smiling, and kind. We have received feedback about how my dad is doing, which is important to us. The food is lovely, the activities are great, and we are genuinely happy knowing that my dad is being so well cared for.
Thank you so much for your lovely review, its lovely to see your dad has settled so well.
He really enjoys the food...
He really enjoys the food provided and there are always drinks available.
They have planned activities for the residents providing opportunities for them to participate in, listen and share time with others
Thank you for being so cheerful and making us as a family feel comfortable .
I will share your kind review with the team.
My father Mr Derrick J was well looked after in Upper Mead Care home. All the staff spent a great deal of time caring for my fathers needs. Dad was very grateful for the way they looked after him. Dad was a 100yrs old when he passed away. I would recommend this home as one of the best. Thank you...
My father Mr Derrick J was well looked after in Upper Mead Care home. All the staff spent a great deal of time caring for my fathers needs. Dad was very grateful for the way they looked after him. Dad was a 100yrs old when he passed away. I would recommend this home as one of the best. Thank you to all the wonderful staff and well never forget you all.
Thank you so much for your lovely review and it was a pleasure caring for your father
His room was very small, had no en-suite and was not clean, with stained furniture, broken fittings and a dirty commode. I have photographs from his stay.
He repeatedly...
His room was very small, had no en-suite and was not clean, with stained furniture, broken fittings and a dirty commode. I have photographs from his stay.
He repeatedly experienced long waits after using his call bell. On one occasion, witnessed by a family member, he waited a long time for assistance with a basic personal care need.
There were also issues with food. Despite assurances that he would be supervised due to concerns about choking, food was withheld from him because of a misunderstanding of his needs. On another occasion, he was refused a sandwich until I intervened.
When I collected him, I was concerned about his continence care and positioning.
These experiences left me without confidence in the care provided, and I ultimately brought him home after four days. I would strongly recommend visiting the home personally before agreeing to a placement.
We have reached out to discuss your concerns and make the necessary improvements
This care home is superb. It is homely and care is personalised. My father was at the home for just a few weeks for end of life care. Communication was good throughout. There is always a warm welcome and staff take their time to get to know you. This is not a modern, newly built home, but that does...
This care home is superb. It is homely and care is personalised. My father was at the home for just a few weeks for end of life care. Communication was good throughout. There is always a warm welcome and staff take their time to get to know you. This is not a modern, newly built home, but that does not dictate the care. Thank you for looking after my father at the end of his life.
Thank you for your wonderful review, Your feed back means a lot to us all in the home.
Our Mum moved into Upper Mead in May 2026, and since she has been there we have noticed a change in her, she has put on weight, laughing more, and talking more. This is all down to the staff at the home. A special thank you to Steph. The staff really care about the residents and they are very well...
Our Mum moved into Upper Mead in May 2026, and since she has been there we have noticed a change in her, she has put on weight, laughing more, and talking more. This is all down to the staff at the home. A special thank you to Steph. The staff really care about the residents and they are very well looked after. When you visit the staff make you feel welcome, a really lovely atmosphere.
Thank you so much for your lovely review and i am so happy your mum has settled so well.
My father has been a resident of this incredible place since September 2025, and I cannot emphasise how utterly brilliant this home is. They are so kind to my dad and also the care is so good. They are attentive and provide so much support for him. Having lived independently for so long, I was...
My father has been a resident of this incredible place since September 2025, and I cannot emphasise how utterly brilliant this home is. They are so kind to my dad and also the care is so good. They are attentive and provide so much support for him. Having lived independently for so long, I was worried he would not be settled, but he settled in so quickly because of the love and kindness he receives at Upper Mead. I am very keen to ensure everyone knows how awesome this home is.
Thank you so much for your wonderful review. We are so happy that your father has settled in so well
Staff are excellent at this home; Trevor is content here and kept extremely clean and comfortable. They are very attentive to their patients here. Cannot fault them in any way. I would highly recommend this home to anyone.
Staff are excellent at this home; Trevor is content here and kept extremely clean and comfortable. They are very attentive to their patients here. Cannot fault them in any way. I would highly recommend this home to anyone.
Thank you so much for your wonderful feedback and recommendation. We are delighted to hear that Trevor is content, comfortable, and well cared for in our home. Your kind comments about our team's attentiveness, dedication, and commitment to maintaining a clean and comfortable environment mean a...
Thank you so much for your wonderful feedback and recommendation. We are delighted to hear that Trevor is content, comfortable, and well cared for in our home. Your kind comments about our team's attentiveness, dedication, and commitment to maintaining a clean and comfortable environment mean a great deal to us. We strive to provide the highest standard of care to all our residents, and it is incredibly rewarding to know that this is reflected in Trevor's experience.We truly appreciate you taking the time to share your thoughts and for recommending our home to others. Your support and confidence in our team are greatly valued.
Mum often needed a handhold when she felt anxious, and the staff always took the time to accommodate this. Thank you so much,...
Mum often needed a handhold when she felt anxious, and the staff always took the time to accommodate this. Thank you so much, it meant a lot to her and us.
Thank you so much for the care given to my grandad. Your staff were so friendly. Were there to help if we needed. He passed away here as was end of life and as a family were happy with the care he received. He appeared fairly content when I visited him.
Thank you so much for the care given to my grandad. Your staff were so friendly. Were there to help if we needed. He passed away here as was end of life and as a family were happy with the care he received. He appeared fairly content when I visited him.
He is in this nursing home as he needs palliative care. This home is wonderful, all bright and clean. The rooms are all lovely (cleaning every day). All the staff are excellent all very kind and caring. My husband could not be looked after any better. Thank you.
He is in this nursing home as he needs palliative care. This home is wonderful, all bright and clean. The rooms are all lovely (cleaning every day). All the staff are excellent all very kind and caring. My husband could not be looked after any better. Thank you.
Thank you so much for your lovely words, I share them with all the staff.
Thank you again!
Thank you again!
Thank you so much for your lovely comments I will pass them on to all the staff.
My thanks also to two members of...
My thanks also to two members of staff within management who were very kind and supportive in guiding me through difficult times. I am extremely grateful to every single member of the staff at Upper Mead, who are truly very special people.
Thank you so much for your kind review which I will share with all the staff.
Food good.
Food good.
Thank you so much for the lovely review I will pass this on to all the staff.
My husband is staying with Upper Mead who we think are the very best. The manager and her team go out of their way to give their very best which makes a very happy camp. So a big thank you to all. Kind regards.
My husband is staying with Upper Mead who we think are the very best. The manager and her team go out of their way to give their very best which makes a very happy camp. So a big thank you to all. Kind regards.
Great staff who really care epitomize Upper Mead Care Home. The manager has an open-door policy and is always happy to help. All the staff are wonderful.
Great staff who really care epitomize Upper Mead Care Home. The manager has an open-door policy and is always happy to help. All the staff are wonderful.
Thank you so much for your kind review, I will pass your comments on to all the staff.
The staff are all lovely and happy to help. All are personable and friendly.
The staff are all lovely and happy to help. All are personable and friendly.
Thank you so much for your lovely review, I will pass this on to all the staff.
My mother has been at Upper Mead since October 2015. She has always been looked after very well and is very happy there. The continuity of the staff and nurses caring for her has helped tremendously. Thank you!
My mother has been at Upper Mead since October 2015. She has always been looked after very well and is very happy there. The continuity of the staff and nurses caring for her has helped tremendously. Thank you!
Thank you so much for your lovely review, it's a pleasure looking after your mum. I will pass this onto all the staff.
All the staff are so friendly and always have a smile on their faces when greeting and carrying out...
All the staff are so friendly and always have a smile on their faces when greeting and carrying out care.
The staff have also treated my Grandad (who doesn’t live at Upper Mead) with such care and compassion.
I highly recommend Upper Mead.
Thank you so much for your lovely review. It was our pleasure looking after your Grandma. We miss her dearly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 10 Aug 2026
The team here at Upper Mead are dedicated to offering the very best care possible and when families and loved ones take the time to share their thoughts with us,...
- 03 Aug 2026
The team from Upper Mead Care Home took to the field for some fundraising duties at Henfield Cricket Club’s President’s Day, helping to raise money for Cash for Kids while...
There are no upcoming events for Upper Mead.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Upper Mead.
Accreditations
There are no accreditations posted yet for Upper Mead.
Meet the Team (1)

For more than 30 years, Lynn Lovett has been at the heart of Upper Mead Care Home in Henfield, part of Splendid Care. With a career rooted in...
For more than 30 years, Lynn Lovett has been at the heart of Upper Mead Care Home in Henfield, part of Splendid Care. With a career rooted in compassion, dedication and deep community connection, Lynn has become not only a much-loved leader, but also the steady presence that has helped shape Upper Mead into the warm, person-centred home it is today.
Lynn first joined Upper Mead in the mid 1990s, beginning her journey as a night shift care assistant while raising her two children. She soon realised that care was more than simply a job; it was the career she was meant for. As she puts it, “the home is my life and my world,” a sentiment reflected in the longevity and commitment of her service. Over time, she progressed through roles including dementia unit leader, drawing on both her growing expertise and her natural gift for supporting people with kindness and dignity.
Around 15 years ago, Lynn was appointed Home Manager, a role she embraced wholeheartedly.
Lynn takes immense pride in ensuring the home feels like a true family environment. She is passionate about maintaining choice, dignity and respect at the centre of every decision. Three decades on, Lynn continues to lead Upper Mead with the same dedication she brought on her very first shift. She remains deeply proud of her team and the community they have built together.
Frequently Asked Questions about Upper Mead
What types of Care is Upper Mead registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Upper Mead have?
There are 46 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Upper Mead?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Upper Mead to the centre of Henfield?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Upper Mead to verify any information. View our terms and conditions. Upper Mead has an Enhanced Service -what an Enhanced Service includes.