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Walsham Grange Care Home

81 Bacton Road, North Walsham, Norfolk NR28 0DN
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Walsham Grange Care Home, North Walsham
Walsham Grange Care Home, North Walsham
Walsham Grange Care Home, North Walsham

Walsham Grange Care Home offers a wide range of services however staff have a passion is to provide a 'home from home' environment for all residents, with the love, care and respect they deserve.

To achieve this, the home has a highly skilled, passionate team that is committed to delivering the highest standards.

The team consists of experienced caregivers who understand the challenges associated with complex conditions such as dementia, and...  

Care Provided by Walsham Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,190 - £1,500£1,200 - £1,500
Residential Dementia Care£1,190 - £1,500£1,200 - £1,500

Contact Walsham Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marie Summersgill(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (75)

Walsham Grange Care Home Reviews (39)

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8.7

Walsham Grange Care Home has a Review Score of 8.7 (8.721) out of 10, based on 8 reviews in the last 2 years. Over all time Walsham Grange Care Home has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Tim L (Son of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Like many previously independent people, my father was nervous about moving to a care home. He tried Walsham Grange for a month and has not looked back. The staff are warm and friendly, helpful and kind. They are good at preserving his sense of dignity and control while providing intimate care, and they smile a lot. He loves his room and has enjoyed a range of activities. The manager is both professional and kind. Walsham Grange has made a difficult stage of life not just bearable but enjoyable.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for taking the time to share your feedback. We as a home feel very lucky to have Dad living with us, he is certainly a character that staff have become very fond of seeing. Your feedback will be shared with the team and we look forward to seeing you and the family when you visit.

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Review from Jodie M (Granddaughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

Carer Callum is an exception to this home! Is very attentive and goes above and beyond for my grandad and myself and other family members when we visit. Always gets issues solved immediately and always asks if we are okay and need anything. He always comes and says hello if he sees us, and updates on any issues about grandad if needed, and asks another member of staff if he's not sure on something. Hes always happy and delightful! Give yourself a pat on the back for all your hard work! My nanny is also a resident here and here and I can say the same for her when we visit also!

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valued feedback, this will be shared with the staff member mentioned. We are very lucky to have a committed and supportive staff and management team at Walsham Grange who tend to compliment each other in their working roles to effectively meet the needs of the people living in the home.

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Review from Bradley B (Son of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience

Mum is recieving the 24hr care she so desperately needs. The staff are attentive and careful with her. She is treated with respect and friendship. I know she's better here than staying at home and at risk.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valued feedback. We will share this information with our staff team.

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Review from Kelly S (Daughter-in-law of Resident) published on 17 November 2025 Submitted via Website
Overall Experience

All staff were amazing and help us so much . Always asking us if we wanted tea and coffee and answering all our questions. Mum was so looked after and fed well . Her room was always clean and her cloths cleaned every day . Definitely recommend here .

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for taking the time to provide feedback, this has been shared with the team at Walsham Grange.

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Review from Paulette C (Daughter of Resident) published on 17 November 2025 Submitted via Website
Overall Experience

I have always found the home to be bright, caring and a happy place to be. The staff from the manager to the carers, cleaners, kitchen staff and maintenance staff are helpful and friendly.. Nothing seems to much for anyone. If they don't know something, they find out as quickly as they are able.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you so much for your valued feedback, this has been shared with the team at Walsham Grange.

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Review from Reginald P (Resident / Service User) published on 30 July 2025 Submitted via Postal Card
Overall Experience

Food was excellent and staff helped in every way they could - always welcoming to family and visitors high standard of cleanliness - laundry facilities excellent - overall experience very good.

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Review from Patricia G (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

I was worried when mum first went into care with her having lived so independently, but the staff soon welcomed her and made her feel comfortable and at home. She enjoys the large variety of activities, and there is something for everyone, no matter their ability. All of the staff are lovely and work with dignity and respect, and everything they do is in the best interest of every resident. The home has given mum a new lease of life, and it is lovely to see her thriving again.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valued feedback, we are very lucky to have your Mum living with us and she has become a really big part of the home forming some lovely friendships with staff and people living here.

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Review from Charles M (Resident / Service User) published on 26 March 2025 Submitted via Postal Card
Overall Experience

I was well looked after, the staffs respected my privacy and dignity and made me part of decision making of my care.

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Review from Shirley T (Sister of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

It is my first experience of a care home and have a great admiration of Walsham Grange. I and my family have found the care given to my 94-year-old sister is so much more than we ever hoped for. The kindness and care given by all the staff is excellent and we cannot praise them enough.

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Review from K R (Granddaughter of Resident) published on 25 April 2024 Submitted via Website
Overall Experience
Cannot fault Walsham Grange so far. My grandad is so well looked after, the staff always know what is happening with him, always have his best interests at heart, and are chatty, kind, compassionate and thoughtful.

Managers are absolutely amazing; this care home is obviously well-led and compassion is at the forefront of what they do. They can’t do more to help the families also. Thank you for everything you do!

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valuable feedback. We are very privileged to have the opportunity to care for your Grandfather. Your feedback will be shared with the whole team at Walsham Grange and will be used to continuously develop our home.

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Review from G H (Wife of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience

I find the care, consideration, kindness an treatment of my husband very good with kindness shown by all the staff, management seniors, carriers and domestics. This kindness is also shown to me when I'm concerned or feeling upset.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valued feedback. Always a pleasure to care for someone so special, including you as his loved one.

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Review from Mark C (Son of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

Always delighted with the care given to my dad. He is treated with respect and all staff are friendly and attentive. We never have any concerns about his care even when we are away from home but know that we will be contacted in an emergency.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valuable feedback. We are very lucky to have your dad living at Walsham Grange. He always has a smile and a story to share with us.

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Review from Jo C (Daughter of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

Very happy with the care being given. Just been away and had no concerns or worries. Staff are friendly and always keep us updated. We come in anytime of the day and the room and father are always clean and tidy

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valuable feedback. We are very privileged to have your dad living here at Walsham Grange and love that you visit so regularly.

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Review from Dean M (Relative of Resident) published on 14 November 2023 Submitted via Website
Overall Experience

Both my parents are residents and need a high level of support and care. I am very impressed by all the staff who are attentive caring kind and responsive. The home is well-maintained and spotlessly clean. When ever we have questions or concerns the staff are very responsive and collaborative. Would not hesitate to recommend

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Review from C T (Daughter of Resident) published on 20 July 2023 Submitted via Website
Overall Experience
The staff at Walsham Grange looked after my Mum so well. She'd lived with us for 18 years but I just couldn't do it at the end. She was poorly and bedridden. She loved it there. She made friends with all the staff, she loved and praised all the nurses.
I am sure they genuinely cared for her too. Everyone was kind, friendly and welcoming to us when we visited and I will miss coming over.
The food was good and my mum always had what she fancied.
Her clothes were well laundered and looked after.
Any of my queries were always dealt with quickly and efficiently and I felt a really good system was in operation in the background keeping track of everything that was going on. Records and information are easily found and questions are answered immediately.

Thank you for looking after her until the end. We are very grateful.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for the feedback it is always lovely to hear from people who have used our services. It was a real pleasure caring for your Mum and we feel very privileged to have been part of this.

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Review from Teresa B (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience
Father entered Walsham Grange Care Home a couple of months ago as he needed 24-hour care. I had heard some negative comments over the years about Walsham Grange. However, I was pleasantly surprised. The staff have been very kind and helpful. Food always looks good and liquids are always available for residents. I'm particularly grateful for the activities and company he gets.
His personal care has improved vastly since he went in, including a haircut and shave and I have noticed he has a change of clothes regularly. Again, something which was lacking with his previous carers.
The room is kept clean and tidy.

The building needs some updating but that has already started and I gather is ongoing.

Reply from Hazel Madden, Home Manager at Walsham Grange Care Home

Thank you so much for taking the time to leave us a review, I will pass on your kind words to the staff team. Work continues with improving the decor in the home, the residents are all really pleased with the areas that have been completed.

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Review from Bill M (Husband of Resident) published on 3 May 2022 Submitted via Website
Overall Experience

The interior of the care home could do with some TLC and if that is your priority then maybe this isn't the care home for you. But my experience has been nothing but positive with staff who care and go the 'extra mile' as far as I was able to see. My wife transferred to Walsham Grange after a month in hospital. Her prognosis wasn't good and her dementia had deteriorated during her stay in hospital. She was neglected badly in hospital with no help at mealtimes so lost a lot of weight. The WG staff I had dealings with tried so hard to coax her with small meals and and real efforts with hydration (which the hospital did not). They also acted quickly when it was necessary to call in paramedics and doctors. Sadly my wife passed away earlier this week but thanks to prompt action from the senior carer, my daughter and myself were able to get to her before she finally died. And they made sure a member of staff sat with her until we got there. Thank you is all I have but it is heartfelt.

Reply from Hazel Madden, Home Manager at Walsham Grange Care Home

Thank you so much for taking the time to write a review for us, it is very kind of you and it is really appreciated. Our deepest condolences to you and your family.

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Review from Sally M (Daughter of Resident) published on 15 April 2022 Submitted via Website
Overall Experience

My mother went to Walsham Grange on a temporary placement and ended up being there for five weeks whilst awaiting assessment. Initially, I was concerned as it is a little run down in places however I knew what was important was the care my mum received. I have to say I was pleasantly surprised at how lovely the majority of the staff were. Whenever I made a request for something i.e. to book a chiropodist for mum, to have her hair washed etc they always did what I asked. They were also very sweet with my mum as she suffers from dementia and so she was quite distressed a lot of the time and they really did go out of their way to help calm her. As I did not know how long mum would be there for I was regularly contacting the home to help move things along and I’m sure I was a real pain for them but I have to say the support I received from the management and senior team was excellent, and for which I am very grateful. A particular thanks to the manager for helping me get mum home.

Reply from Hazel Madden, Home Manager at Walsham Grange Care Home

Thank you so much for leaving your review, Sally, it was a pleasure to look after Mum. I hope she is settling in back at home and enjoying cuddles with the dog.

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Review from Adele E (Niece of Resident) published on 24 March 2022 Submitted via Website
Overall Experience

When visiting a relative I found the staff friendly and helpful. But the actual care home I think could do with decorating and the cleanliness was not the best either. I was disgusted with the way she was given her dinner just brought to her and left on her bed.

Reply from Hazel Madden, Registered Manager at Walsham Grange Care Home
Thank you for submitting your review, it is always good to receive feedback.
There are areas of our home that are in need of redecorating, we have a programme that we are working through to get this done. Our residents have been helping us to choose the colour schemes and themes.

With reference to the lunch, it was served like this as requested by your auntie.

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Review from Kathryn H (Daughter of Resident) published on 14 February 2022 Submitted via Postal Card
Overall Experience

My father has bedsores and is unable to feed himself. Not much help seems to be given. Food I know he won't or can't eat is left for him. I have pressed the alarm before when he was choking and no one came before he stopped by himself. I have found him laying on wet bedsheets, because of spilling drink. He can't manage on his own.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 July 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Walsham Grange Care Home.

Accreditations

There are no accreditations posted yet for Walsham Grange Care Home.

Meet the Team (2)

Marie Summersgill
Marie SummersgillJob Title:Registered ManagerJoined: 2019
Hi, I’m Marie, I have worked in adult social care for the last 12 years , starting out as a care assistant and working my way up to manager, during this time I have completed my level 5 diploma in leadership and management.
I have worked as part of the management team at Walsham Grange since end of 2019, we are constantly striving to improve and move the service forward.
I am dedicated to creating a welcoming and homely environment for both residents their loved ones and also our staff team. Creating a community where everyone feels valued and respected.

Outside of work I enjoy the outdoors and spending time with my horses.

Emma Wheatley
Emma WheatleyJob Title:Deputy ManagerJoined: 2020
Hello I’m Emma I’ve worked at Walsham Grange for over 4 years first in senior position then progressing to deputy manager.
I have recently completed my level 5 diploma in leadership and management.
I started my career in adult health and social care when left school, I am passionate about providing person centred care to our residents and supporting them to lead an independent and fulfilling life.

I like nature and animals and enjoy writing poetry in my spare time.

Frequently Asked Questions about Walsham Grange Care Home

What types of Care is Walsham Grange Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Walsham Grange Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Walsham Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Walsham Grange Care Home to the centre of North Walsham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walsham Grange Care Home to verify any information. View our terms and conditions. Walsham Grange Care Home has an Enhanced Service -more info.