
residents are truly loved and cared for by the amazing teamJ B(Daughter of Resident/Service User)

I cannot praise this home and all it’s wonderful staff enough.Peta(Daughter of Resident/Service User)

All staff at St Peter's House treat my aunt and family with respect and dignity.Elizabeth C(Niece of Resident/Service User)

residents are truly loved and cared for by the amazing teamJ B(Daughter of Resident/Service User)

I cannot praise this home and all it’s wonderful staff enough.Peta(Daughter of Resident/Service User)

All staff at St Peter's House treat my aunt and family with respect and dignity.Elizabeth C(Niece of Resident/Service User)

St Peter’s House is located in the charming market town of Bury St Edmunds. This purpose-built care home offers a welcoming, homely atmosphere, thoughtfully combined with modern amenities to ensure guests feel comfortable, secure, and well cared for. The home also boasts a characterful, beamed lounge evoking the feel of a traditional pub.
The home is surrounded by lovely gardens, featuring a sunny patio area, fruit and walnut trees, and even...
Care Provided by St Peter's House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact St Peter's House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (62)
- Couples/Companion Rooms with ensuite Wet Room (2)
St Peter's House Care Home Reviews (48)
St Peter's House Care Home has a Review Score of 9.6 (9.588) out of 10, based on 12 reviews in the last 2 years.
Over all time St Peter's House Care Home has 48 reviews.
A warm, welcoming reception on arrival, very clean everywhere. It was good to see that our friend's room included a few pieces of her own furniture and that everything she needed was to hand. Our friend has limited movement so it was lovely to see she was dressed nicely and that her personal hygiene was well looked after. The staff we met on our visits were friendly and well informed of our friends condition and requirements.
Thank you so very much for your kind words. We will share with the team!
Fantastic staff with good management operating a tired and under-maintained building and garden. However, the garden is being improved (very important), and rooms are being refurbished. So we have seen great improvement in the last five months.
Thank you for your feedback! We are working on improving our premises, with extensive refurbishment planned for this year.
I cannot recommend St Peter's House highly enough. My father, with advanced dementia, became a resident in July 2021 and stayed there until he died at the end of January this year. As well as seeing how friendly and kind all the staff were, both to my father and other residents, I particularly valued the care and concern shown towards my mother while visiting; they understand instinctively that relatives can also be vulnerable and need support. I also felt they offered superb end-of-life care, regularly keeping us informed about Dad's condition, making sure he was comfortable at all times and handling all aspects of his eventual passing so sensitively and well. I always felt with St Peters that Dad was absolutely in the right place. To see him relaxed and calm when visiting and see how cheery he was with the staff there was so heartening. I have a strong sense that St Peter's staff respect the people in their care and are truly committed to offering them the best possible experience.
Thank you so much for your lovely and kind words, which have been shared with the team! It was our privilege to look after your parents!
St Peter's House has offered complete peace of mind with round the clock care. My mother is ninety-five and with poor vision couldn't cope any longer on her own at home. Staff are happy and inclusive around residents and trained to meet individual needs, the managers are very open and in fact welcome input from families to ensure their relatives are fulfilled and can cope with their new home environment. This is new territory for relatives as well and every effort is made to meet our needs which is a great comfort. The home is bright, clean and airy and there is a calmness, although there is a lot going on most days, residents are shown respect and privacy if they so wish. We like the fact that whatever your stage in the process of ageing, this home is inclusive and diverse.
The home is clean and welcoming - staff are helpful and friendly to both residents and family visitors. The residents are treated with the dignity they deserve.
Thank you kindly for your review! We will share this with our team.
The staff are extremely welcoming, charming and lovely, so clearly provide great care to the residents. They are also always on hand to provide help and advice to visitors if needed and kindly offer coffee and biscuits with your family. The lounges are very comfortable, warm, clean and nicely furnished in a homely fashion. Small tables are nicely laid daily for lunch. It's a very happy home, so many thanks to all.
Thank you for a wonderful review! Your feedback will be shared with our lovely team!
The staff were cheerful, helpful and very attentive to the needs of the residents. It was a very welcoming visit, with coffee and biscuits provided in the main lounge. This is a delightful room with comfortable armchairs and a relaxing atmosphere. Three of the residents were encouraged in a jigsaw assisted by one of the carers. Some were watching the TV or snoozing, while others were just passing the time of day and observing. It would be helpful if the staff/carers wore name badges.
Thank you so much for your feedback! We will strive to ensure that all our staff wear their name badges.
The support given by staff at St Peter's has been of a high standard in keeping the residents safe and well cared for. Privacy and independence are respected, and care is provided with sensitivity. Visits are encouraged, and visitors are made welcome and able to see what is happening or raise any queries. A year's experience at St Peter's has confirmed that our decision to choose here has proved right for us all.
Thank you for your very kind words, which will mean a lot to our team!
Dad was originally at St Peter's for respite and now is a permanent resident. We were so worried about Dad's welfare at home, with mobility problems and suffering from loneliness plus safety concerns. Since being at the care home, it's been a big relief to know that all his needs are catered for, including personal hygiene, physical needs, lovely meals and interaction with people. The staff are always friendly and make time for him. Dad always has a smile for them.
Really appreciative of your feedback and trust in our team! Thank you!
This home is bright, clean and busy and has never smelled of urine. The food is very good, and the staff and carers are very friendly and helpful. When I have reported to the team leaders of any problems, it has been solved and dealt with without fuss. I would recommend this care home. The staff made Christmas special with activities, the decorations were lovely, and the Christmas dinner was tasty.
Thank you for your excellent feedback! I am sure the team will appreciate it, and they will strive to deliver quality in their care.
My father is treated very well. All staff are very good, particularly the senior staff. St Peter's House is very comfortable and warm, and the food is excellent. As his daughter, they keep me well informed of any issues - medical or otherwise. We looked around other homes, and this is the only one that my father felt comfortable in.
Thank you very much for your feedback! We'll share it with the team.
Very friendly and welcoming on enquiry. Very efficient in setting up the placement of Mother. Nice room. Very homely and encourages social discourse. Humour and friendliness from all staff. Several places to sit, both in the lounge and at the table. Plenty of activities, Very good food, served hot and well presented. Encouraging family and friends to visit and take out for outside activities. Would recommend.
Thank you for your wonderful words! We hope to understand what we can do to warrant receiving 5-star reviews for all areas.
This is our first experience with a care home, and I have been pleasantly surprised at the overall quality and standards of this care home. It is well furnished and decorated throughout, with good maintenance and cleanliness. The staff are very friendly and caring. The food is plentiful and of a good standard. The resident's various problems can take time to be dealt with, and more one-to-one would be appreciated.
Thank you for your very encouraging and positive comments! We sincerely hope that you will feedback to us directly on what we can do to achieve 5-star ratings for each area of the review.
They have a very caring attitude towards the care of my husband, which gives me comfort.
Thank you so much for your wonderful feedback, which will be shared with the team!
I am always impressed by the care given. The home provides a secure environment, and I am confident that they always have my father's best interests at heart.
Thank you for your trust and your wonderful feedback! The team will appreciate this!
I am always impressed with the care and professional attitude of all the staff at St Peter's, My father is happy and relaxed in the home, and his individual needs are met with a smile (and a biscuit).
Thank you so much! Your appreciation will make all the team's efforts worthwhile!
My dad has been at St Peter's since April 2022. Initially for respite, but is now a permanent resident. Before going to St Peter's, my dad was very unsafe living at home, and he was very lonely. Now we know Dad is safe, happy and well cared for. The staff know my dad well, and all his physical and emotional needs are met. The communication is good, and we are always informed of any issues.
Thank you so much for your very kind comments! We will pass your feedback on to our lovely team!
My mother has been at the home for over 7-years and has always been well looked after. Though her dementia is quite severe, I can see by the way she responds to the staff there that she is happy and totally comfortable in her environment. As a frequent visitor to the home (before Covid times), I have a always been impressed with the happy atmosphere, and find communication with staff very easy. Covid has presented its own complications, but the home has responded very well with each change required, and I have confidence in them to do the right thing.
It is lovely to hear that your experience with team members is positive.
I have already recommended St Peters a couple of times to friends. Staff, by and large, were excellent; particularly in a final couple of weeks of my father's life, when, as a family, we had a lot of interaction with the staff. Many unsung heroes on the staff - eg housekeeping and catering. Also, impressed with the work ethic and attitude of some of the younger carers. Found the temporary manager at the time very helpful and supportive on many levels; particularly as we were in the early days of Covid. Only real complaint - raised on a number of occasions during his stay was the lack of control with my father's hearing aids by the team leaders. One unit totally lost at considerable expense! Often, his hearing aids would be in the office when the family visited; shame as he was totally deaf without them and diminished his enjoyment of the home. My father's stay in St Peters was just under a year, and overall, we were content with his stay.
Regarding hearing aids, I recall numerous occasions where we would find them under the bed and even on one occasion a plant pot.
Dad had various places that he would put them that we did get to know with time. We do have an...
A care home full of compassionate staff with a sense of comradery and a ready responsiveness to family requests. The home dealt with the first year of the Covid with great skill and carefulness and pre-empted government lockdown measures at each stage to ensure maximum protection and safety for residents - which was really reassuring.
Care homes face huge challenges - not least at present. As a family, we have had to learn that not everything will be perfect or ideal, but this home gets the basics right and is led by staff genuinely concerned about the welfare of residents. They do all in their power to provide dignity and love to the residents in their sunset years. I have been humbled by the commitment shown by the staff.
Yes, times are certainly challenging, but thank you for your kind words and recognising the commitment of our valued staff, ensuring that residents welfare comes first.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: St Peter's House Care Home
- 30 Jun 2022Recipient: St Peter's House Care Home
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