Cholwell House Nursing Home

Mum lived at Cholwell from January 23 - October 25 and during that time she was well cared for and kept safe which was such a relief for us as a family. We loved that the carers took the time to really get to know her. We were able to visit her at any time which was great because we did not live near the home and therefore our timings were unpredictable. The staff were always so accommodating no matter when we arrived. Mum passed away in Oct 25 and the care with which the staff looked after her was amazing. Sadly my sister and I were not able to get to her before she passed but the staff made sure that she was not alone and that brings us great comfort. When we did arrive we were looked after so well and Mum was treated with such dignity and respect. I cannot thank them enough for making such a sad day bearable.

My sister and I cannot thank Cholwell House enough for the excellent care they provided to our mother. From the moment she arrived, the staff treated her with dignity, kindness and genuine warmth. My mother had previously stayed at Cholwell House for respite earlier this year but then returned in August 2025 for a permanent placement as her dementia needs had increased significantly. She was constantly offered alternative meals to encourage her appetite and always had a smile on her face. She loved getting involved with activities where she could but would otherwise enjoy watching the other residents having fun. What stood out the most was how the staff truly knew each resident; their preferences, routines and their little quirks. Friendly banter was very present and staff were always laughing with the residents which contributed to the homely atmosphere around the home. I would not hesitate to recommend Cholwell House for anyone needing nursing/dementia care.

I cannot thank and praise the whole team at Cholwell House enough. From the moment my lovely dad arrived at Cholwell, they have demonstrated the highest standard of care, compassion and respect for dad. They have also been an unwavering support to myself. A 'thank you' seems almost inadequate given what these wonderful people have done & continue to do for dad. I know that I can visit any time, night or day, and there is always someone there to greet with a friendly face & fully update me when asked. I acknowledge that the teams give up their own Christmas, so that families get theirs. They take so much of the worry away too. I can sleep again at night, for the first time in years knowing dad is safe and well cared for. Thank you Cholwell xx

Mark 2024/2025

It has a lovely homely feel and I am confident we made the best choice of home for her care needs.

It is very much appreciated and we couldn't be more grateful to them.

Unfortunately both my parents have needed specialist care and Cholwell House was chosen. It is a fabulous caring home with wonderful staff that make it very friendly and comfortable for the residence. They both received love, warmth and compassion from knowledgable and experienced staff the whole time. It is a great relief to know that your parents are being looked after so kindly and affectionately. I would not hesitate in recommending Cholwell Nursing home to anyone needing love and care.

Cholwell House is a wonderful nursing home. My experience with my husband being there for a while has been a positive one with caring and compassionate staff always willing to go the extra mile to make the residents feel safe and well cared for. I always felt my husband was happy there. I can really recommend Cholwell House to anyone searching for a great nursing home for their loved one.

The care and love mum received from all staff was 100% I visited every other day and was greeted with so much feeling and friendship it was not like a care home more like a large lovely family.Even when mum was passing away they were so wonderful to me and my family .I can honestly say I loved the home.

We cannot praise Cholwell enough. Dad continued to smile until the end and we would have no hesitation in suggesting Cholwell as a nursing home for anyone’s relatives.

Mum was a resident from January until May of this year. The love, care, attention and support that she received during her time at Cholwell House were amazing and humbling to witness. Every single nurse was so friendly and supportive to Mum and helped to make her final months as comfortable as possible. Our family are so grateful for the love and support provided to us, as well as Mum over a really difficult period - a huge thank you to all of the amazing Cholwell team.

The loving care given to my husband in his last few weeks was second to none and I could not have chosen a better place for him to be. The care extended to myself and the family. Many thanks for making the end-of-life experience more bearable.

We thank everyone at Cholwell so much - a fabulous team.

It is always difficult to accept that a parent, who has always been so independent and capable, needs to go into care. But the support and care given to our father over the last year or so at Cholwell House Nursing Home, led so professionally by the managers, was remarkable. Whilst the pandemic placed severe restrictions on visiting, it was a great comfort to know that Dad was in such capable hands. And Cholwell provided a dedicated 'residents line' for family, so we were able at least to chat regularly, even during full lockdown. Thank you for the kind support, patience and care you gave Dad throughout these difficult times.

My mother is a recent resident of Cholwell House Nursing Home. I was worried about her going into care but I can honestly say for both my mother and I it has been a lovely experience. My mother has settled well with lovely, caring nurses and care workers who genuinely are sensitive and interested in knowing my mother and her needs. The home has a relaxed, caring and happy atmosphere.

Thank you.

I wouldn't hesitate to recommend Cholwell House to any family in the same situation as myself.

I just wanted to thank the Manager and all the staff at Cholwell for their exceptional care of my father. Despite the difficulties that the pandemic has given the staff they have been amazing. My family and I cannot thank you enough for everything you did for him. The care he received was exceptional.

I would recommend your care home and all the staff to anyone thinking of trusting them with a dear relative that needs care and company.

My everlasting thanks.