Cholwell House Nursing Home

Main Road, Temple Cloud, Bristol BS39 5DJ
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9.4 32 Reviews
  • Cholwell House Nursing Home, Bristol
Cholwell House has been a family-run care home since 1992 and is located in Temple Cloud, Bristol. It is dual registered, offering accommodation for individuals requiring nursing, residential and respite care and who are living with conditions which challenge their mental or physical health.

Formerly the residence of the Rees-Mogg family, Cholwell House was converted into a nursing home in 1985. It is an elegant, spacious mansion house with beautiful views of the surrounding countryside and is easily accessible from Bristol and Bath.

They are privileged to provide the highest standard of care from highly trained and confident staff, equipped to anticipate and fulfil the wishes of those in their care.

Their highly competent, sensitive nursing and ancillary team connect with residents in meaningful communication providing continuous 24 hours cover to deliver an enhanced standard of holistic care.

They offer a highly specialised service for people at the end of their lives.

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Care Provided by Cholwell House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1399
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

Respite periods are for a minimum of 1 month

These prices are only a guideline, please contact Cholwell House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Mr & Mrs Thompson

Person in Charge

  • Amanda Davidson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (10)
  • Single Rooms with Ensuite Wet Room (16)

Parking

  • On-site car parking available

Cholwell House Nursing Home Reviews (32)

9.4

Cholwell House Nursing Home has a Review Score of 9.4 (9.393) out of 10, based on 8 reviews in the last 2 years.
Over all time Cholwell House Nursing Home has 32 reviews.

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Reviewer Connection to Cholwell House Nursing Home
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Total of 32, showing 21-32
Review from Dawn A (Daughter-in-law of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say that this was my first experience of putting a loved one into care. This was a very distressing time made so much easier by the team at Cholwell. They reassured us that everything would be ok and encouraged us to call as many times as we liked.
From that day on we became part
of the Cholwell family. We visited whenever we wanted and was always greeted with a warm welcome.
My mother-in-law was always so happy and well looked after and I really believed she was loved by all the staff.
At 93 she has now died but I would not hesitate to recommend this nursing home to others and also feel a little sad that I will not be visiting them anymore. Thank you all.
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Review from Lorraine B (Daughter of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia; has now been in Cholwell for a year and in that time she has always been treated with care, dignity and love.
The staff are like family to the residents and nothing is too much trouble for them. We are always informed of any developments or concerns about Mum's health and
during lockdown we had handmade cards and photos letting us know she was ok.
She has a lovely size room, which is always clean as are all the communal areas. The whole place is light and airy and has a family home atmosphere.
I wouldn't hesitate to recommend Cholwell; as I know Mum is getting the best of care. Thank you to everyone at Cholwell.
Reply from Fiona Trezise, Manager at Cholwell House Nursing Home
Thank you very much for taking the time to leave a review. It's very much appreciated.
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Review from Tracy J (Daughter of Resident) published on 28 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the past 5-years, Cholwell House has taken care of both my parents, arriving at different times and after traumatic and uncomfortable experiences in other homes.
At the time my mum arrived, doctors had given her no more than 3-months to live, her condition extreme both mentally and physically
in her end-stage dementia. Now, nearly 5-years later, she is settled, calm and physically as good as she can be, given her circumstances.
The care, compassion and love that has been shown, not only to my parents but also to me by the wonderful family that Cholwell are, has changed both my parents and my life completely. They are all considered my extended family, and I will never be able to thank them enough for all they do. I love them all, and if mum and dad were able, I know that they would say the same.
Thank you all so much, Cholwell House, you are all totally amazing.
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Review from Heather M (Daughter-in-law of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cholwell is the most amazing home from home nursing home. From the moment you walk through the door you have a warm welcome, very much a family atmosphere. We have been part of the Cholwell family for nearly six years, and in all that time, have never had any concerns about the care, a very dedicated,
compassionate team of cares who never fail to go the extra mile. During the lockdown, we received photos and cards and even a video on my mum-in-laws 80th birthday, again so much effort to make her day special, a cake, banners, balloons and singing! She has sadly been mostly in bed for the last couple of years and never a sore or mark on her skin, a true testament to outstanding care, she is always clean and fresh as is the whole home. I can not speak highly enough of this place and would never hesitate to recommend it, (in fact, I have and those that have also placed their relatives at Cholwell have never regretted it for one minute).
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Review from Trudy (Daughter of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Cholwell for 5 years and 8 months. I can honestly say in all this time I have never had any reason for complaint. The home is managed extremely well, staff are friendly, welcoming and always show care and compassion to all residents. Over our time here it has been a rollercoaster
ride with the decline of dementia with my mum, but the manager and her team have always involved us in any changes and showed care and support to us at difficult times. During lockdown, I have had photos sent in a card with a message of how mum is, which has been lovely. I will be eternally grateful to everyone at Cholwell and can’t recommend them highly enough. I am very confident that my mum is treated with dignity and compassion which is vital with dementia. In my opinion, they not only do a first-class job but always seem to go that extra mile with the care and compassion that just seems to come naturally to them. Thank you so much.
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Review from J R (Son of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very pleased. My mother is in the lounge area of the home and my only criticism is there are only 2 carers and when they are attending to one resident, the other residents are left to their own devices, toilet etc. I appreciate 2 carers to 12 residents is probably the norm, it leaves something
to be desired.
Reply from Fiona Trezise, Manager at Cholwell House Nursing Home
Thank you for your comment, however, we endeavour to effectively meet residents needs at all times. This is evidenced by a third member of staff being available to assist in the lounge area when…read more
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Review from P Y (Brother of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been at Cholwell House for 3 years and 4 months and has been very well looked after and cared for. She is very happy there. As visitors, we always find the staff very welcoming and pleased to see us. During the recent lockdown, we have been in contact with the staff and been advised all
is well.
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Review from Andrew Y (Son of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all amazing, hard-working and friendly. They make us feel part of the Cholwell House family when we visit our Mum. To hear our Mum say, "I feel this place is my home now" says it all to us. We can't thank the staff enough for all they do and keeping our Mum safe during this pandemic.
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Review from Sue D (Daughter of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has a very welcoming and homely atmosphere. All of the staff are very caring and friendly. I am confident that my mum is very well looked after and treated with dignity and respect. I do not think there is anywhere that could provide better care for my mum at this stage of her life.
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Review from D S (Daughter of Resident) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
January: Cholwell House is a friendly home and the staff treats the residents as family. They are caring and attentive to their resident's needs and welcome visitors at any time.


April: During the lockdown, the home has been closed to visitors due to COVID-19. We have received photos of our relative

and have been kept up to date in relation to COVID infections (or lack of them as has been the case).
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Review from Chris C (Daughter-in-law of Resident) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cholwell is an excellent, well-managed facility with a family, caring vibe. They offer residents a wide range of stimulating experiences including art, music, physical therapies, celebrations of world events, Christmas, Easter, V.E. Day, Birthday. The family are constantly kept informed of any changes
which give us complete peace of mind concerning our loved one.
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Review from Susan S (Daughter of Resident) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Cholwell House for a year. He has been looked after with care, kindness, and dignity. His room is large, airy, and kept clean and the staff is kind and considerate. He has settled into a routine and is happy, particularly now there is another male compansion resident.
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Current Review Score: 9.4 (9.393)

Overview of Review Score

The Review Score of 9.4 (9.393) out of 10 for Cholwell House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.809 for Cholwell House Nursing Home is calculated as follows: ( (76 Excellents x 5) + (18 Goods x 4) ) ÷ 94 Ratings = 4.809
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.584 Points relating to the number of positive Reviews for Cholwell House Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 8 Positive Reviews ÷ 10.2 = 0.784
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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