Field House

Manager office staff were pleasant efficient

Overall the home does its best. Two thirds of the staff arent English therefore communication & culture makes a differen! My cousin is almost blind and hard of hearing - although this is stated outside the door not always observed! (Maybe forgotten to leave a glass or towels until the evening - she (my cousing) was given a boiled egg with a fork & knife & the top of the egg still on!! But there are many kind staff who go out of their way to help! The weekends are not good - mostly agency staff, service not so good they don't know the residents - very little or no activities at this time. Reception - Julie - brilliant. Jeremy & Tracey (activities) brilliant!!

My mum been there since April. We find all staff friendly. When my mum got here, she was not walking, talking and eating much. Now she's doing it all. I am so happy to see how happy she is. My mum said she likes it here a lot.

Nice care home always clean staff are very helpful and polite always try to help were possible very patient with my mum who has mental health problems and understanding and very good with food issues

The home is lovely, all the staff including the Manager, Admin and health workers are very helpful and friendly and will assist with any issue you may have. Jeremy & Tracy are the entertainments members of staff and organises some good entertainment or trips out for the residents. The rooms are comfortable and well equipped with a TV and furniture.

I came to Field House as a service user to join a resident at Christmas time to be taken around Bristol to see all the Christmas lights. The managers Dee and Holly took a couple of us out after hours in their van to look at all the Christmas light displays. We had a great time. I had tea and cake with staff before we went out. I'll be doing more activities.

It's a difficult decision when choosing a care home for your beloved mum. We made the right choice with Field House. The personal care has been excellent and equally important was the relationships that she built with the staff. All staff were very caring - the office staff, nurses, carers, activity staff, cleaners, laundry staff & kitchen staff - even if it was to say a quick hello. Mum was there for 20 months and she was happy & settled there.

I am the daughter-in-law of a service user. She was fortunate enough to be taken out in December by Field House staff and another resident to see the Christmas lights all around the Bristol area. It was such a lovely experience for her and staff were caring, reassuring and friendly, which put my MIL at ease as she has Alzheimers and really doesn't like to go out that much. She told me all about her adventure and despite her memory issues it has stayed with her as a lovely experience she still recalls. Well done to the staff involved.

Our first experience of a care home facility exceeded all of our expectations. Dad needed care after a hospital stay. The home itself is spotless, staff amazing, food all home cooked, onsite entertainment and outings all made Dad's care here wonderful. Residents looked after like family.

My mum was a resident at Field House for 4 years. She loved all of the staff and was very happy in the last years of her life. Mum was looked after with so much care and compassion not only by the nursing/care staff but by all of the staff. The family was also cared for by the home especially in the last days. We were given food, drink and so much support. We will never forget Field House and all of its staff.

I was very impressed with the welcome my husband received.The staff are friendly and helpful. The care he is getting has put my mind at rest and he is well looked after.

My 91-year-old sister has been at Field House for sixteen months and has been cared for brilliantly and consistently, despite advancing dementia. The staff and management are professional, but caring, and do what their publicity says - they put the residents first. A well-run home. I recommend it to others.

The staff at Field House, from the management, nursing and care staff to the maintenance, cleaning and kitchen staff, all are a credit to the business. Time is taken to know their residents in their care. Sometimes when possible, an outing will be arranged for individuals to bring specific pleasure from an interest or place they remember. I'm more than happy with the care provided.

Dad only had a brief stay at Field House following on from hospital discharge. The room he was given was clean light and airy. We felt safe and comfortable. The staff are amazing, kind, and caring, nothing is too much trouble. You all do such an amazing job. Thank you.

Their staff are welcoming supportive and friendly and I would recommend the Care Home as it has been marvellous.

My mum stayed here, started with mum not feeling too well and finished much better. The nurse worked great with the Doctors to achieve this and the care staff were so professional kind, patient, caring and safety conscious. There was also entertainment which kept mum's spirits up, that team was great. The office staff were lovely helpful and kind. Mum became comfortable here and sad to leave. So very grateful to all the staff. A great team.

It has been a pleasure for my husband to be in Field House. The staff are excellent nothing was too much for them. There is a lovely atmosphere everyone happy and always greet with a smile. Very good activities and even those who were bed bound have a visit from someone. It really feels like home from home. Would not have a problem recommending Field House to other people. Brilliant place.

Mum was at Field House following a discharge from the hospital. In the 5 - 6 weeks she was there I saw her go from strength to strength. Excellent care home.

My Mum went to Field House for an assessment after surgery following a bad fall. She had always been independent and was uncertain how she would cope in a nursing environment. The staff from the carers to the laundry ladies were so kind that Mum felt at home almost immediately. Nothing was too much trouble. The food was very good (especially the puddings) and everything was cooked on the premises. I would like to thank everyone for their kindness. I would have no hesitation in recommending Field House.

My mother came to this home after spending several weeks in hospital due to fracturing her shoulder. From the first day Mum went into Field House until the day she was discharged to another care home, we were delighted with the care she received, although at first, she was quite confused. The staff made her very comfortable and the care was excellent in every way.