Frenchay Park Gardens Care Home

140 Frenchay Park Road, Frenchay, Bristol BS16 1HB

Group: Mrs J Phillips and Gordon Brooking

Person in charge: Denise Worgan (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 30

Rooms with ensuite WC: 18

Weekly Charges Guide: Nursing Care Single up to £800 (These prices are only a guideline, please contact Frenchay Park Gardens Care Home to find out the exact price for your requirements.)

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Frenchay Park Gardens Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Frenchay Park Gardens Care Home has a Review Score of 8.1 (8.125)

The Review Score of 8.1 (maximum of 10) for Frenchay Park Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Frenchay Park Gardens Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Frenchay Park Gardens Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.167 Points relating to the number of positive Reviews for Frenchay Park Gardens Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Frenchay Park Gardens Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Frenchay Park Gardens Care Home

  • Daughter of Resident/Service User
    2

My mum stayed at Frenchay Park Gardens for just over three months until she, unfortunately, passed away. As a family, we could not have been more pleased with the level of care she received. All the staff treated my mum with the greatest respect and were always welcoming to us, as family members and her many friends who visited her. The home is very modern, spotlessly clean, light and airy. The staff take the time to sit and talk to the residence and there are also activities for those who wish to join in. The food is also amazing. To quote my mum "it was like staying in a 10*hotel". I cannot recommend it highly enough.

How likely would you be to recommend Frenchay Park Gardens Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum came to Frenchay Park for respite care after suffering a nasty fall and being in general poor health. The nursing care and general care she has received is fantastic. All the staff are friendly and caring. Mum was one of the first residents and after her initial respite period, is now considering becoming a permanent resident. The home is bright and airy, all the rooms are large with full en-suite wet rooms and TV's. The home is spotlessly clean and warm. There is also a pretty garden for residents to enjoy in nice weather. My Mum has suffered from erratic diabetes for many years, but since being in Frenchay Park, the nurses have been constantly monitoring her blood sugars and it has now settled down for the first time in many years. I would have absolutely no reservation in recommending Frenchay Park. The manager and her team do a fantastic job.

How likely would you be to recommend Frenchay Park Gardens Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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