Channells Hill, Westbury-on-Trym, Bristol BS9 3AE
Owner: Pauline Rodman
Person in charge: Pauline Rodman (Manager)
Local Authority / Social Services: Bristol City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: 50+ Chronic sick.
Languages Spoken by Staff (other than English): Hindi, Malay
Single Rooms: 16
Shared Rooms: 10
Rooms with ensuite WC: 7
Weekly Charges Guide: Nursing Care Single £575 – £700 , Nursing Care Shared (per person) £520 – £550 (These prices are only a guideline, please contact Hazelwood Gardens Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hazelwood Gardens Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hazelwood Gardens Nursing Home has a Review Score of 7.5 (7.472)
The Review Score of 7.5 (maximum of 10) for Hazelwood Gardens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hazelwood Gardens Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Hazelwood Gardens Nursing Home is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.139 Points relating to the number of positive Reviews for Hazelwood Gardens Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Michael W (Son-in-law of Resident) on Monday 27 March 2017. Relates to September 2016.
After careful consideration, we chose Hazlewood Gardens Nursing Home as it felt the most appropriate to cater for Lilian's needs, and was close enough to home for us to visit almost daily. We were given a choice of rooms and picked a lovely light dual aspect room with ensuite. The staff were always patient and happy to help. The food was of a good standard we and always found Lilian eating something when we visited.
The home has some lovely spaces to sit from the communal room, large light conservatory and huge day room plus lovely outside space so finding somewhere to have quite chat was easy.
Lilian was very happy here and well looked after during her stay.
Many thanks to Pauline the home manager who was also on hand to have a chat and put us at ease, nothing seemed like to much trouble for either her or her staff.
How likely would you be to recommend Hazelwood Gardens Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no awards/recognitions posted yet for Hazelwood Gardens Nursing Home
There are currently no Care Home Idol entrants who have performed at Hazelwood Gardens Nursing Home