The Heathers

My husband recently spent two weeks at The Heathers as his first experience of respite care. The staff were so kind and caring and I feel that they all worked well together, as a team, to deliver the best care for him. They were very approachable and always keen to discuss his well-being with his family at any time. They walked him and made sure that he was able to join in activities and not be left alone. The staff made a big effort to incorporate his favourite foods and his likes whenever possible. He has come back to me in good shape. I would highly recommend the care that he received at The Heathers.

The care provided at The Heathers Nursing Home is as per my rating, 5 stars. My mum was only there for a very short period and for that time her care was exceptional. We found the whole team to be caring, warm and professional. Food can be a bit of a problem for her and she happily ate every meal prepared for her.

The staff are amazing. They are caring, helpful, thoughtful and professional. The food is varied, well-presented and served on time. My father is treated with respect and his general cleanliness is excellent.

The single rooms are on the small side.

Staff are always very welcoming when visiting. It’s kept lovely and clean. Mum is well taken care of and comfortable. I had reservations about her going into a care home but was relieved that we chose The Heathers as it is a great place. A nurse is on hand 24/7 and the GP visiting once a week fills me with reassurance that she is in the best place and receiving the best possible care.

So grateful to all the fantastic staff. Father-In-Law is always happy, clean, enjoying the food, company and activities. Staff are always happy, helpful and keep us informed of anything they think we should know about. Lovely place to visit as always clean and fresh smelling and even happy for us to take the dog in as father-in-law, staff and other residents love him visiting. Also great that they helped us make his room so personal, he loves it.

Lovely, helpful staff. Excellent at keeping you informed. My mother has a very high level of needs and the care has been exemplary. Food always looks great too.

My mum has been at The Heathers for several years, she has been looked after exceptionally well. The staff are always welcoming, friendly and helpful. There are always plenty of activities and entertainment taking place in the lounge for all of the residents. I would highly recommend.

There are plenty of activities and trips to take part in. My dad has settled in very well and I have peace of mind knowing he is so well looked after.

The Heathers is a wonderful nursing home where all staff have always been very helpful to my brother and I in relation to our mum's care. The home is very clean and odour free! Her bedding is always white, clean sheets of excellent quality. The staff put on music for mum and take the time to sing with her.

My thanks go out to the team for everything that they did for him.

Warm welcome, looked after really well. Staff are brilliant and very caring. Every need attended to.

Very good, my dad is looked after well. He enjoys living at The Heathers Care Home.

My Grandmother was cared for at The Heathers for the last 18 months until she passed away in October. The care she received was outstanding. The staff were amazing and truly care. In her final days, she was treated with dignity, respect and compassion. Nothing was too much trouble and the staff were kind and attentive to the family during a difficult time for us all. I would highly recommend The Heathers as a home-from-home, with lovely surroundings, great activities and wonderful staff. Thank you to you all.

My mother has been at the Heathers since November 2021. All the staff have been extremely attentive and I know my mother is very well looked after - they are always friendly, caring and listen to any concerns or worries that we may have and take time to talk to us about how my mother is doing. My mother is always well dressed in clean clothes and the rooms are always spotless. We have been so grateful to all at the Heathers for what they are doing to look after and support my mum and the family. We have been very satisfied and cannot thank the staff enough for the care and attention they give, always with a smile on their face. Thank you.

In what has been a difficult last two years due to the pandemic, staff at the Heathers have worked tirelessly to keep residents safe and well. Families can now revisit and it has been great to again enter the home and visit relatives. The chicks in the lounge last week were a real talking point for visitors, residents and staff! Thank you to the management and staff for their continuing efforts.

My aunt has been at the Heathers for several years now. She has always received the very best attention and care. Her physical well being has improved greatly. She is always happy when we visit and clearly likes the staff that care for her. They have been sympathetic with our changing needs and always keep me informed. A lovely old building that must be challenging to maintain and clean but it’s always spotless. Highly recommended.

I've always found the staff to be friendly, with empathy and kindness.

The Heathers was an obvious choice after another family member had been a resident there. We have always been very satisfied with the care received from the very professional, helpful and friendly staff.

On every visit to see my brother, I am more than pleased with how I find him. Always clean and looking smart in every direction. My opinion is everything is excellent and we can't thank you all enough.