The Heathers

This was my husband's first experience of respite care at The Heathers, it was very positive all round. The staff were amazing, caring, friendly and nothing too much trouble. Food all home cooked, fresh, and delicious. Highly recommended.

Everyone has been extremely helpful during this difficult time.

My husband who has Parkinsons disease has had 2 lots of respite care at The Heathers. The first for two weeks and the second for four weeks. He was exceptionally well looked after. Staff were warm friendly, enthusiastic and took time to attend to all his needs. I felt confident that he was in good hands and he particularly enjoyed the activities especially the personal trainer who came in weekly to offer group sessions. Knowing he was well looked after I was able to relax and recuperate. My husband has said he would be happy to return.

I can't thank them enough for all the support and care they showed my father and family.

For respite needs The Heathers is an absolute life-saver. Everyone is kind and thoughtful. Mum is greeted by name and treated with dignity and respect by those running the catering, hands on care, to managers and nursing staff .. the activities are fun and entertaining. Thank you to each and every one of you. You make my life much easier knowing mum is well looked after.

The staff are so kind and caring always something going on a friendly atmosphere very clean home . I would definitely recommend the home . And a big thank you to Julie and all the staff for looking after my lovely stepfather xx

I have found the Heathers Care home to be extremely well run. All the staff are very helpful and friendly and very accommodating. There are plenty of activities organised for the residents. I highly recommend the home.

So pleased we found mum a place in such a caring home. All of the staff are very welcoming and they go out of their way to make everyone feel at home (including visitors). The standard of cleaning and catering is also first class. The last word must go to my mum who commented to us recently, without prompting: "I'm happy here and the carers are lovely."

I just wish to congratulate all the staff for a wonderful Christmas Day. This was the best Christmas Day I have had with my mother. Our relationship has always been strained but since she has been living at The Heathers it has improved greatly. This has been due to the outstanding care she receives from all staff whether it's carers or ancillary staff. The managers should be very proud of the home and all their commitment to making it a home from home.

It is very clean and welcoming.

My partner was with you from January 22nd 2025 until his very sad death on 19th August 2025. I was very happy with his care whilst with you. He was treated with courtesy and respect and treated as an individual. Sadly he was not very responsive by the time he came to you but enjoyed trips out and interaction when he was able to. Activities were varied and endlessly cheerful! End of life care despite happening shockingly quickly was respectful and efficient. My family was well looked after during the days we sat with him until he died especially the night staff on duty that week. Despite my never wanting to take my partner away from home it proved to be the safest and least traumatic move of his last year. I wish he had come to you earlier and not been in less conducive accommodation for four months before but that was not in my control sadly. Thank you for your care and consideration for all of us.

During my visits I observed the staff were very professional and supportive and the home had a nice relaxed feel about it when I went for a daily visit. Whilst my friend spent only a couple of months there before she passed away, I knew she was safe and very well looked after 24 hours a day. I would certainly recommend The Heathers to others.

I can't speak highly enough of this care home. The staff are kind, caring, and treat all residents with genuine respect and compassion. The food is always very good, with a great choice available at every meal. Bedrooms are spacious and comfortable, and the whole home is always spotlessly clean. The activities team are excellent, keeping residents busy and engaged with a wide variety of activities each week - from crafts and games to "Mind Song," bingo, and gentle keep fit sessions. There's always something for everyone to enjoy. Management are friendly, approachable, and always available to support families, which makes what can be a very difficult time much easier. They also treat my dad, who visits my mum daily, with warmth and respect, welcoming him to activities and making him feel included. This kindness has really helped him cope with Mum not being at home.We're so grateful to everyone at the home for the care, respect, and compassion they show every day.

I visited several homes before deciding on The Heathers for my father. It has a warm, homely feel the the place and all the staff are lovely. Communication between the home and myself is excellent so I always know what is happening with medication and generally wellbeing. The food is also excellent!

My father has lived at The Heathers for over a year now and during that time the standard of the care that he has received has been nothing less than outstanding. He is not the easiest of people, but he has been treated with tolerance, compassion and understanding the whole time. The staff have been at pains to accommodate his particular needs and always do so with humour and kindness. He loves the food and always looks spruce and well cared for. From the comments that he makes I often see signs of the staff going 'the extra mile'. The atmosphere in the home is warm and welcoming and the communication with the family is excellent. I bless the day I met the manager and made enquiries about a placement for dad and I couldn't thank the staff enough, all of them, for their excellent care.

My experience visiting The Heathers has always been positive.

Staff are always friendly and welcoming.

The environment is clean and fresh and well maintained.

I feel that the staff go over and beyond to address concerns and resolved them when possible.

We are so pleased that The Heather's had space firstly for our dad, and then two months later and at very short notice for our mum. It is so good to see them in a safe friendly and homely atmosphere. They are well cared for and the meals look excellent. We always feel comfortable visiting.

Mum is very happy which is so important.

Fantastic staff. Mum's needs are always taken care of. She is very happy here and very well cared for. My sister and I are very happy with Mum being here. It was recommended by a friend and has lived up to expectations.

My Mum was a resident at The Heathers for just a couple of months before she passed away. But the care she received in that time was excellent. The staff were so kind, from the manager and the nursing staff to all the support staff. Mum was looked after so well, I don't believe her care could have been better. I will always appreciate the support the team at The Heathers gave us at a difficult time, and would not hesitate to recommend them.