The Heathers

Quarry Road, Bowling Hill, Chipping Sodbury, Bristol BS37 6AX
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9.9 44 Reviews
  • The Heathers, Bristol
The Heathers Nursing Home is a privately owned, Grade-II listed Georgian manor house, offering both single and companion bedrooms. It provides residential, respite, and day-care services, delivered by a dedicated team of trained professionals committed to preserving residents’ security, dignity and independence.

The home combines traditional charm and original architectural features with a warm, homely atmosphere - making it an ideal setting for a relaxed retirement. Residents benefit from high standards of hygiene and cleanliness, organised social and therapeutic activities to support both physical and mental well-being, and freshly prepared meals catering to individual dietary needs.

The Heathers also holds the nationally recognised Gold Standards Framework accreditation, reflecting a strong commitment to compassionate, personalised care at all stages of life.
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Care Provided by The Heathers

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1490 – £2200
  • Self-Funded Residential Dementia Care: £1490 – £2200
  • Self-Funded Nursing Care: £1490 – £2200
  • Self-Funded Nursing Dementia Care: £1490 – £2200
  • RESPITE Self-Funded Residential Care: £1750 – £2200
  • RESPITE Self-Funded Residential Dementia Care: £1750 – £2200
  • RESPITE Self-Funded Nursing Care: £1750 – £2200
  • RESPITE Self-Funded Nursing Dementia Care: £1750 – £2200

The fees do not include FNC or additional services such as chiropody, hairdressing, or manicure treatments. Prices vary depending on room type (single or shared), the individual needs of the service user, and are subject to an annual review

The price(s) shown are provided by the care home. Contact The Heathers for full pricing details and T&Cs.

Contact The Heathers to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Heathers to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Shave (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (9)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Please note the visiting times are between 10:00 and 20:00 every day. The home have protected meal times, please make sure you avoid meal times when visiting, unless you are supporting with meals.09:00-10:00 breakfast 12:30-13:30 lunch 17:00-18:00 dinner . Visiting during meal times causes distraction and inconvenience for some residents in the lounge. Having adequate nutrition is vital for your loved ones. Please be mindful of this. If you feel unwell, please refrain from visiting.

Parking

  • Limited parking spaces are available in the home's car park.

The Heathers Reviews (44)

9.9

The Heathers has a Review Score of 9.9 (9.908) out of 10, based on 19 reviews in the last 2 years.
Over all time The Heathers has 44 reviews.

Overall Experience
  • 39
  • 5
  • 0
  • 0
  • 0
Date Published
  • 44
  • 5
  • 10
  • 19
  • 25
Reviewer Connection to The Heathers
  • 22
  • 7
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Kenneth G (Husband of Resident) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow! Where to begin! My wife has been a resident since March 2019 and since day one she has been afforded the greatest of care and attention conceivable. The Heathers staff at all levels are exceptional and devoted people who have continued to show that warmth and affection to both my wife and I, before,
during the lockdown period and currently as the pandemic subsides. I am allowed access at any time on a daily basis to assist at lunchtime feeding my wife provided I conform to the PCR, LFT and PPE protocols. The dedication and professionalism of all concerned allow me peace of mind to know that my wife is in the hands of people who care. Thank you.
Reply from Aneesh Nath, Registered manager at The HeathersDear Ken, thank you for taking the time to write a review for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kelly R (Daughter of Resident) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Heathers is an outstanding care home - and I write this as an ex-social worker with the elderly, albeit nearly 20 years ago. From exceptional personal care to support for family members to cleanliness of the home and attitude and hard work at all staff levels the care provided for my mother is truly
exceptional. The environment within the home is relaxed and welcoming and as every visit I have ever made to the home has been unannounced I have seen the home operating as it normally does - no special care if offered because relatives are visiting - the level of care and attention remains are optimal levels. Knowing that my mother is cared for, her physical wellbeing in safe has and her dignity paramount in the way care is delivered means that I can rest and know that the best care possible is being given to my much-loved mum. I cannot speak highly enough of the Heathers Nursing Home, its team, its care ethos and its provision. As I said; truly exceptional.
Reply from Aneesh Nath, Clinical Lead at The HeathersThank you Kelly for your feedback, as a team we would like to support our service users in the best way possible.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lin H (Wife of Resident) published on 15 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife, who lives with Parkinson's Disease and dementia, has resided comfortably and contentedly at The Heathers since May 2021. I am so relieved to have found this haven for her after a previously traumatic stay at a different Care Home. This former characterful Georgian Manor House has been adapted
appropriately for its present use, resulting in a warm welcoming home, as if entering an old friend's house! Staff here at all levels are cheerful, friendly and flexible, attending to my wife's needs in a really kind, yet efficient manner, even though the constraints caused by Covid add an extra dimension to many aspects of daily responsibilities.
Reply from Aneesh Nath, Clinical Lead at The HeathersThank you for your review Lin, happy to help all the time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda W (Daughter of Resident) published on 7 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in the Heathers Nursing Home in Chipping Sodbury. She was there for nearly 5 years and received the best possible care. She suffered from severe dementia and the family were so impressed with how the care staff treated her. Would not hesitate to recommend the Nursing Home.
Reply from Aneesh Nath, Clinical Lead at The HeathersThank you so much for your kind words, it has been a pleasure supporting your mom over the last few years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for The Heathers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for The Heathers is calculated as follows: ( (210 Excellents x 5) + (15 Goods x 4) ) ÷ 225 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Heathers is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Julie

Julie Shave

Job Title: General Manager Joined: 2019

Julie has been with us since October 2019 and serves as the General Manager, responsible for the overall operation and management of the home.

Aneesh

Aneesh Nath

Job Title: Registered Manager Joined: 2012

Aneesh has been with the home since 2012, serving as a Registered Nurse and overseeing the clinical aspects of the service.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Heathers to verify any information. View our terms and conditions. The Heathers has an Enhanced Service - more info.