Cowbridge Residential Care Home

Rosehill, Lostwithiel PL22 0JW
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9.8 47 Reviews
  • Cowbridge Residential Care Home, Lostwithiel
Cowbridge Residential Care Home is located in the scenic town of Lostwithiel.

The grounds of Cowbridge itself overlooks the hills of Lostwithiel, going further than the eye can see.

Cowbridge was originally owned by a local family before it was brought by Cornwallis Care Services to create a place of comfort and safety. In the time that this has been in the Cornwallis Family, they have extended the building to accommodate 15 more rooms to allow for further care and support.

There are 24 beds within the home with two lounges to accommodate a quieter setting or more of a lively setting, dependent on preference. There is a dining room for all meal times and tables within the lounge, should you want to stay where you are for meals. All three of these rooms look over the valley creating a picturesque setting.

The team at Cowbridge strive to create a safe and happy environment for all, ensuring a person centred approach for all needs. The team all have a caring nature and know how to tailor their skills for all around them.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

Respite care is offered and considered however this is a minimum of 4 consecutive weeks.

These prices are only a guideline, please contact Cowbridge Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kiah Stammers (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private to contact Cowbridge indpendently. Local Council to send referrals through appropriate channels.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)

Visiting

  • Families and relatives are able to visit at any time. There is no need to call the care home unless taking a loved one out. Let the care home know so carers can ensure care and support is given in time for the outing.
    Health and Social care visitors please call and book in for any meetings.

Parking

  • Ample parking for all visitors. Car park at the end of the building.

Cowbridge Residential Care Home Reviews (47)

9.8

Cowbridge Residential Care Home has a Review Score of 9.8 (9.752) out of 10, based on 12 reviews in the last 2 years.
Over all time Cowbridge Residential Care Home has 47 reviews.

Overall Experience
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Reviewer Connection to Cowbridge Residential Care Home
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Total of 47, showing 21-40
Review from D D (Son of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident since 2017 and the staff have done a fantastic job of care during this period. My mother has a reasonable degree of awareness and is still 'Mum' to myself and my sister, therefore, we know when things are 'right' or not so. The staff are caring and approachable too. My
father was also a resident during late 2016-2017. Many thanks to all the staff for keeping Covid out of the care home this testing year just gone.
Reply from Nicola Hemsley, Marketing at Cowbridge Residential Care Home

Thank you for this review. Your feedback is very important to us, especially during these difficult times.

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Review from M B (Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only been in this care home for three weeks so I can only go by the way I have been treated. Having had an amputation in early June, you can imagine how difficult it is with only one leg. Everyone involved with me has been more than kind and understanding. They are always pleasant and the management
is always ready to help.
Reply from Nicola Hemsley, Marketing at Cowbridge Residential Care Home

Thank you very much for your review. Your feedback is very important to us.

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Review from Terry S (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad had to go to Cowbridge as we were waiting for a care plan, so his stay was never going to be a permanent one. The home was very inviting and had a good atmosphere. It didn't smell and the staff were incredibly kind and caring. For a home that had a lot of residents with dementia, it felt calm and
was quiet and respectful. The only downside was Dad's room was poor, the furniture broken and the windows couldn't be closed. The place could do with some refurbishment, blown windows et.
Reply from Nicola Hemsley, Marketing at Cowbridge Residential Care Home

Thank you for your review. Your feedback is very important to us, as a method of improving our service. We are very sorry to hear that your experience did not match our usual high standards. We would like to learn more about your specific experience and make things right. If you would be happy to talk further, please contact the Manager directly on 01208 872227.

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Review from Deb H (Daughter of Resident) published on 5 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cowbridge Residential Care Home is a friendly home where individual needs, passions and moods are catered for. For my Dad this has included walking (at the beach or local lanes), singing with choirs (often in the restaurant), sports (e.g. indoor badmington) and helping others with the many activities
(e.g. gardening, dancing, games etc.). All the staff I have had contact with have been kind, helpful and fun. Thank you Cowbridge team for being part of our family.
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Review from R P (Friend of Resident) published on 5 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always feel welcome, lovely staff.
Lovely and clean, food looks great.
The staff are lovely and helpful and it is a happy place to be.
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Review from Sue L (Niece of Resident) published on 28 February 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Would certainly not recommend this home to family or friends. I feel very sad that my uncle was there for as long as he was (two months).
Reply from Bridget Varney, Operations Director at Cowbridge Residential Care Home

It was our great pleasure to have met your relative and a privilege to care for him during his short time at Cowbridge. We would like to extend our very best wishes to him and hope that he is settled and well.

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Review from Anthony W (Son of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Cowbridge for 8 months.
She suffers from Dementia and was not coping at home.
She has settled well at the home due to the wonderful care and support of the staff.
There is always a happy atmosphere at the home.
They have plenty of activities for the residents.
We are very impressed
with the home and the dedication of the staff.
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Review from Pat W (Daughter-in-law of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere and facilities are very good.
The staff work hard to sustain the happy, homely feeling.
The care my mother in law receives is excellent.
We are very happy with the care home overall.
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Review from Beryl W (Wife of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here now for 2 and a half years and I am pleased with all the staff.
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Review from R D C (Son of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the service Mum has received.
The staff have been caring and attentive and very considerate to Mum's needs.
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Review from J B (Daughter of Resident) published on 7 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always pleasant and welcoming at all times. Mum is happy and well looked after. She also enjoys the food, as I do when I've had lunch with her.
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Review from James Albert H (Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I don't join in activities.
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Review from M D (Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found all the care and facilities very good and caring.
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Review from Christine R (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I have looked at several homes before we decided this was the right one for my mum and dad. The day they entered the home most of the staff were there to greet them and put them at ease and made to feel very welcome. Both were given a wheelchair and taken to the dining room where they
were given a drink, their cases were taken to their room which is very clean and acceptable. The care they have received is exceptional as a family we cannot fault them, our parents are looked after and all their needs are met. The staff are very friendly and give my parents respect.
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Review from Robert N (Son of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I make every effort to visit my mother twice a week. The staff are always welcoming and friendly. There is always information given both written and verbally/ The home is kept clean and tidy and has recently undergone large-scale decoration. This has greatly improved the occupant's surroundings and
is a credit to all involved. My mum is always clean and tidy. Cowbridge is a credit to caring.
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Review from F N (Daughter-in-law of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit our relative on a regular basis. We are greeted in a warm and friendly manner by the staff. Any questions are answered and we are notified of any changes to the care and well being of our relative. I feel I can approach the staff with any concerns I may have which are treated sympathetically
and professionally. Our relative is bed bound but she always is presented clean and tidy.
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Review from Margaret D (Wife of Resident) published on 9 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in respite care for four weeks at Cowbridge Care Home. The staff treated him with great care and respect. I visited my husband on a regular basis. He was always clean and tidy.
I telephoned the home daily, the staff always took time to talk to me. They really are wonderfully dedicated
people - much praise and many thanks to them.
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Review from Sandra H (Daughter of Resident) published on 9 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found all the staff willing and very helpful. Treat everyone with dignity and respect.
Everyone is well cared for. Clean and tidy.
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Review from Peter S (Respite Resident) published on 9 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have Parkinson's and have speech and working problems, my wife and I came to Cowbridge for two weeks respite and found the staff very helpful, nothing was too much trouble. The house was cheerful and clean.
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Review from P S (Respite Resident) published on 9 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Cowbridge for respite for two weeks.
Staff are very nice and helpful. Unfortunately, apart from staff there wasn't anyone else to have conversation with, also the activities person was on holiday.
But I had a nice rest which was the idea and cannot complain about the running of Cowbridge.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Cowbridge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Cowbridge Residential Care Home is calculated as follows: ( (115 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 141 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cowbridge Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Kiah

Kiah Stammers

Job Title: Care Home Manager Joined: 2025

I have worked at Cornwallis Care Services since 2020. I am now the care home manager of Cowbridge Care Home (June 2025). I am motivated and committed to ensuring a safe and comfortable home for everyone residing here. At Cowbridge, independence, support, dignity, and respect are just some of the values we hold dearly.

Emma

Emma Trethewey

Job Title: Senior Health Care Assistant Joined: 2025

Emma has worked at Cowbridge since July 2025. She is dedicated to care planning, medication administration and ensuring all residents are treated with kindness and compassion. Emma is dedicated to supporting Cowbridge reach its full potential and delivering outstanding care.

Lesley

Lesley Lavers

Job Title: Health and Wellbeing Co-Ordinator Joined: 2006

Lesley started her journey at Cowbridge in 2006. Lesley is the joy and sillyness at Cowbridge. She is never afraid to wear a costume just to make the residents smile. She is as fun as she is caring and part of the furniture. We believe that everyone needs a Lesley. Her ideas and ambitions to support and stimulate the residents go a long way into the health and well-being of not only the residents, but staff as well.

Dawn

Dawn Graves

Job Title: Head Housekeeper Joined: 2022

Dawn started at Cowbridge in 2022 as a Housekeeper and is now our Head Housekeeper.
You will always know when Dawn is in the building just from her voice alone. She is invigorating and can liven up a room in a heartbeat.

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