Blackdown Nursing Home

Mary Tavy, Tavistock PL19 9QB
Review Us
9.9 26 Reviews
  • Blackdown Nursing Home, Tavistock
Blackdown Nursing Home is located in Mary Tavy, a historical village just on the outskirts of Tavistock. The home offers residential and Nursing Care for people aged 65+ in a dignified and respectful way.

The care home's layout has been designed to assist people with dementia and the facilities ensure a stimulating as well as safe and secure home.

The care home has a summer house and large gardens which attract a wealth of wildlife for residents to sit back and observe over a cup of tea. You can visit the home's very own sheep and ponies in the paddocks.

There are regular varied activities at the care home, including musical performers, and there are lots of trips out in the local community.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1440 – £1700
  • Self-Funded Residential Dementia Care: £1440 – £1700
  • Self-Funded Nursing Care: £1440 – £1700
  • Self-Funded Nursing Dementia Care: £1440 – £1700

These prices are only a guideline, please contact Blackdown Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Shenda Sayers (Manager)

Local Authority / Social Services

Admission Criteria

  • By assessments/Care requirements
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Single Rooms with Ensuite Wet Room (1)
9.9

Blackdown Nursing Home has a Review Score of 9.9 (9.857) out of 10, based on 20 reviews in the last 2 years.
Over all time Blackdown Nursing Home has 26 reviews.

Overall Experience
  • 22
  • 4
  • 0
  • 0
  • 0
Date Published
  • 26
  • 9
  • 14
  • 20
  • 6
Reviewer Connection to Blackdown Nursing Home
  • 14
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from J D (Wife of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was so well looked after, the staff are excellent.
Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team. Blackdown Nursing Home will always cherish the memories we have of you and your husband.

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Review from S T (Wife of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great kindness to residents and their family. Friendly smiles, considerate personal care. Family made to feel welcome and when family leave after a visit they go home knowing that their loved one is being looked after by the excellent staff. Thank you.
Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review from Charmaine L (Daughter of Resident) published on 14 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care staff are very helpful and supportive. They take time out to ensure that all my mother's needs are met. They are respectful and professional.
Whenever I have a question or concern, they are readily available to answer and explain any processes.
My mother loves the home and the staff. She has
never had bad thing to say about the care given, which is very reassuring to us as most of us are too far to visit regularly.
Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review from Roy W (Brother of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Many thanks for bringing promptly to my attention yesterday that my sister was very poorly, upon my visit today.
I was delighted to find her much improved which I feel is due to the kindness and attention she received from the staff, in particular, the nurse who fed her today, unfortunately, I had
to leave before I was able to thank her personally.
Many thanks to everyone
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Review from Graham W (Nephew of Resident) published on 13 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone would like to love and respect their elders but when they see them lose their memory and intelligence, it can be difficult to keep to that. However, the staff at Blackdown, even with the most difficult of charges, do keep to that and act very caringly and with great respect. The staff are always
professional and find some way to keep everyone harmonised with everyone else. In this sense, they are like mothers to their charges. Dealing with someone who has dementia can be very trying. So, you have to have a full heart and good training and understanding to look after such people with the sort of inspiring care and compassion that you see at Blackdown. I am so grateful to them and wish everybody who unfortunately gets into this debilitating situation, has the good fortune to enjoy the same beautiful love and support that the people here enjoy. It is wonderful what the nurses do and they deserve to be richly rewarded for their overflowing love and kindness.
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Review from Shaun D (Son of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered the home in August 2016. It was traumatic for her to go there, but we had run out of options due to factors beyond our control, we were greeted by friendly staff who gave us reassurance that mother would be ok.
Mother did have a fall 1 night and there were some issues with a call
bell at night early on in her stay, however, these issues were discussed with the owner and amicably resolved to the families satisfaction.
We visited every day and found the care and affection given to all residents was truly sincere, mother was at the home for 8 months and we ended up considering the staff as friends not just carers. On her passing, several staff members attended her funeral and showed genuine grief at her passing and offered us as much comfort as possible.
I would have no qualms about recommending this care facility to anyone unfortunate enough to require such care.
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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Blackdown Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Blackdown Nursing Home is calculated as follows: ( (206 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 238 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blackdown Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Tracy

Tracy Lowe

Job Title: Finance Manager Joined: 2000

Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.

Marta

Marta Broyd

Job Title: Director Joined: 2019

I have worked in Social Care for over 19 years, working my way up from support workers.
I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.

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