Kenwith Castle Country House Care

Abbotsham Road, Bideford EX39 5BE
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9.8 55 Reviews
  • Kenwith Castle Country House Care, Bideford
Kenwith Castle is a Care South Country House care home. Set in the beautiful North Devon countryside near Bideford, North Devon, the home retains the elegance and character of its original architectural style, while offering 21st-century care and comfort.

Kenwith Castle has spacious bedrooms for single or double occupancy; each with its own ensuite WC facilities, telephone, television and internal contact system with call buttons for immediate assistance.

This safe and caring environment also offers extensive sunny lounges, a bar, a sun terrace, 30 acres of beautiful parkland and a busy diary of social activities should residents wish to participate.

The experienced team at Kenwith Castle have specialist training and are able to provide all levels of care, from a little help with everyday life to dementia care.

Courtyard cottages and apartments immediately adjacent to the main home are available for those who wish to live independently but with the reassurance of care and assistance on hand.
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Care Provided by Kenwith Castle Country House Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1595
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1720
  • RESPITE Self-Funded Residential Dementia Care: from £1825

These prices are only a guideline, please contact Kenwith Castle Country House Care to find out the exact price for your requirements.

Contact Kenwith Castle Country House Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kenwith Castle Country House Care to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanne Passmore (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Kenwith Castle operates an 'Open House' policy and encourages family and friends to visit. No limited visiting hours.

Parking

  • Ample parking at the onsite car park.

Kenwith Castle Country House Care Reviews (55)

9.8

Kenwith Castle Country House Care has a Review Score of 9.8 (9.798) out of 10, based on 26 reviews in the last 2 years.
Over all time Kenwith Castle Country House Care has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kenwith Castle Country House Care
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Total of 55, showing 1-20
Review from David W (Son of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a care review for my dad. The review was detailed, efficient and organised as well as being caring and personalised. We shared some concerns that we had mainly related to hearing issues, we were listened to and together with the home were able.to work out some solutions. We dilscussed something
dad would love to do and suggestions were made and we have confidence that they will be implented.
Generally the home is in a wonderful natural setting with the lake as well as the opportunity to take dad to the on site coffee shop.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you for your review. I will share your kind words with the team as I know your review will mean a lot to everyone. Thank you once again.
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Review from P G (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming, very efficient. Clan and comfortable environment. Food very good. I felt my mother was in very good hands and all carers were kind and caring.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your lovely review. Such kind words, I will share this with the whole team as I know they will be very grateful. Thank you once again, it means a lot.
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Review from S I (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in the care home for 6 weeks and has found all the staff to be welcoming, kind and considerate. Mother feels safe and secure, whilst enjoying all the facilities and spectacular grounds.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareMany thanks for your kind review, I'll be sure to share your lovely feedback with the whole team - it means a lot.
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Review from Helen H (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Kenwith Castle for nearly 4 years and I can't praise the staff and facilities enough. She has thrived under their care and support. Everyone is respectful and treats her with the care you would want your loved one to receive. The facilities are beautiful and kept well decorated with
upgrades and improvements. If you are looking for a fabulous care home, I highly recommend Kenwith Castle.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your lovely review. It means a lot to read such kind words. I'll share your feedback with the whole team as I know it will be greatly appreciate. Thank you once again.
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Review from Emma C (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother in Law, Wendy, has been residing in Kenwith Castle since May of this year (2025) and she has really come on so well in that time. When she arrived, Wendy was quite poorly but with the superb care and support from the management team and care staff, she is now in a much better place, health
wise. This was made even better last month, when Wendy was taken to Northam pool for a swim session (along with Jo and another senior carer). Before getting poorly, Wendy would go to the gym and the pool with her friends, about three times a week, so this was very familiar for her and her spirits were raised, not just that day but Wendy still talks about it to this day! Thank you so much to the care team for giving Wendy this opportunity and hopefully it can be made a regular outing for her in 2026. I cannot recommend Kenwith Castle Care enough.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your wonderful review. I am so pleased to read that you find the care and support from the team to be superb. I'll share your kind words with the whole team as I know it will be greatly appreciated. Thank you once again.
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Review from Ben B (Son of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had his final weeks at Kenwith Castle. As a family we couldn't of asked for more from the initial meeting with Jo the manageress to the care given to dad by all the staff could only be described as excellent.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your lovely review. We are so pleased that you found the care to be excellent and that as a family you couldn't of asked for more. I will share your kind words with the whole team, I know it will mean a lot. Thank you again.
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Review from Yvonne T (Respite Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at Kenwith Castle was most pleasant. The staff were all kind and caring, and the food was very good, even if the portions were small. The activities were most enjoyable, especially the minibus trips. It was unfortunate that we were not allowed outside to sit in the sun because of the scaffolding
work.
My health has improved due to the company of staff and residents.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your review. I am so pleased that your stay with us was pleasant and that you found the staff to be kind and caring and it is really wonderful to read that your health has improved due to the company of staff and fellow residents at a Kenwith Castle. I will pass all of your feedback on to the team, and I know it will be gratefully received, thanks again.
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Review from B W (Resident) assisted by family/friend published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At first it seemed overwhelming but as soon as I entered the front door the down to earth welcome and knowledge of my wants and needs by every attendant from the off made me feel at ease and welcome the care from that moment was beyond excellent both in respect of cleanliness food and activities. I
was not pushed into any event that I did not want and was helped to choose anything available at will. Building was great.
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your lovely review. I am so pleased that the team were able to make you feel at ease as soon as you arrived and I am so pleased that you enjoyed your special stay with us. Thank you again for your kind words, so very appreciated.
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Review from Lisa G (Daughter-in-law of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Queenie, has been at Kenworth Castle for the last 6 weeks, From day one, the staff have shown such genuine warmth and compassion, taking the time to learn her routines and what makes Pam happy. The activity program is fantastic; Pam has been enjoying clubs, music and even quiz night every Friday
at the bar, in this beautiful estate and the regular community events are a wonderful way to bring residents and families together. The food is excellent, with plenty of variety, and the home itself is always spotless. It's reassuring to know Pam is in such a caring and safe environment where she is treated with dignity and respect Lovely place, great staff, very welcoming!
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareWow! What a wonderful review, thank you so much. I am so pleased that it's been such a great first 6 weeks filled with warmth and compassion at Kenwith Castle. I will be sure to pass on the fantastic feedback, as I know it means a lot to the team. Thanks once again.
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Review from Pam R (Power of Attorney of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am Power of Attorney for my good friend of many years. Unfortunately her health has deteriorated over the last 6 months and we had to make the decision to find a care home for her. I am so glad we chose Kenwith. It is a wonderful home. The care is exceptional. Nothing is to much trouble. The staff
work long hours but they are always cheerful and compassionate. The manager is amazing and her office door is always open if you have any concerns. Kenwith Castle deserves full marks for all aspects of care..
Reply from Rachel Wood, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your lovely review, I am so pleased that you think Kenwith Castle is a wonderful home. I will share your feedback with the whole team and I know they will be truly grateful. thank you again for your kind words.
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Review from J K (Son of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can we say but a huge Thank you for hosting our dear mums 100th birthday . We had everything we needed for our family party which was so special . All staff are so friendly and accommodating which gives out a warm homely feeling
Reply from Esther Sheppard, Head of Customer Relations at Kenwith Castle Country House CareThank you so much for your kind words. It was an absolute pleasure to help celebrate such a special milestone with your family.
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Review from J W (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so pleased my mum is in Kenwith as I know she is safe and very well looked after.
The staff are lovely and keep me informed.
We are so lucky with the grounds as mum loves walking around the lake and visiting the cafe.
I would definitely recommend Kenwith.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your kind words. We're so glad your mum is enjoying her time at Kenwith and making the most of the beautiful grounds. It's wonderful to know you feel confident in her care - that means a lot to us.
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Review from M J (Cousin of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with Kenwith castle has been excellent. The care team go above and beyond to meet the needs of my loved one. She is always treated with dignity and respect and is treated as an individual. I have spoken with staff and they are always willing to help. They are very professional caring
people. The staff have said to me that it's not like coming to work it's their home from home. Always lots of activities and outings . My cousin has a shower or bath at any time of the day that she wishes.The food is amazing . I regularly join my cousin for lunch at Kenwith and the food is all freshly cooked on the premises and is of a high standard . Food is always pipping hot . The cleanliness of the home is outstanding never no foul smells when I visit compared to other homes I have visited . The management are very understanding and helpful should you have any questions. This is a home that puts the residents first in every aspect. This is down to the fantastic team at Kenwith Castle
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you so much for your wonderful feedback. We're delighted to hear that your cousin is happy and well cared for at Kenwith Castle. Your kind words mean a great deal to the whole team, who work hard to make the home a warm, welcoming place where residents truly come first.
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Review from Clancy S (Daughter of Resident) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kenwith is an amazing care home. It could not be better. My mum has received expert care at a time in her life when she really needs sensitive care and attention.
All the staff are extremely supportive of our whole family at this difficult time, and are always there for a hug if I need it too!
We
are kept informed of Mum's health needs and we work together to navigate the complex care systems in place!
We have all built lovely relationships with the staff, and Kenwith really does feel like at home.
Reply from Phillip Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for such a lovely review, the team will be delighted which I will make sure is shared. Thank you again!
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Review from J F (Sister of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed with all the extra hard work and effort put in by staff and management to provide a warm, happy decorative Christmas atmosphere for everyone. Very thoughtful, very caring.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your review - we are pleased to read how impressed you are with the team, and we will share this with them.
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Review from A Y (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meets my needs perfectly. Carers perfect, care perfect. No problems.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your review, we are so pleased you're happy at Kenwith Castle.
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Review from H K (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum receives a very high standard of care in this beautiful setting. There are many activities and there is a family feel despite the size. It is such a relief to be sure that my Mum is safe and being cared for so well. Thank you to all the staff, you are wonderful.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your 5* review. It means so much to the team to receive such lovely feedback.
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Review from C G (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit my friend very often. I find the home and carers very helpful at all times. Very clean and tidy.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your 5* review. We will share this with the team.
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Review from R W (Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my shared room with my wife.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your 5* review. We are so pleased you like your room with your wife and will share this review with the team.
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Review from G B (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and tidy. The staff are very helpful at all times.
Reply from Phil Smith, Director of Residential Care at Kenwith Castle Country House CareThank you for your 5* review. We will share this with the team.
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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Kenwith Castle Country House Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.798 for Kenwith Castle Country House Care is calculated as follows: ( (246 Excellents x 5) + (60 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 307 Ratings = 4.798
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kenwith Castle Country House Care is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Joanne

Joanne Passmore

Job Title: Home Manager

Hi, I am Jo. It is a great pleasure to have been appointed as Home manager at Kenwith Castle. I feel privileged to manage such a beautiful home, supporting a lovely and already established team. I have 13 years of experience in health and social care and have previously managed nursing, residential and dementia homes. My last year has been spent at Fremington Manor supporting the home manager in a deputy Role.


I have a passion for care and am dedicated to ensuring high levels of quality, person-centred care. I thrive in supporting my team to be the best they can be, meaning the residents' lives are fulfilled and no need is left unmet.


I am an open and honest manager who welcomes any questions or concerns, so please do not hesitate to contact me via email or telephone or as always, my door is always open.

Frequently Asked Questions about Kenwith Castle Country House Care

What types of Care is Kenwith Castle Country House Care registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kenwith Castle Country House Care have?

There are 51 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Kenwith Castle Country House Care?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kenwith Castle Country House Care to the centre of Bideford?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenwith Castle Country House Care to verify any information. View our terms and conditions. Kenwith Castle Country House Care has an Enhanced Service - more info.