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Kenwith Castle Country House Care

Abbotsham Road, Bideford, Devon EX39 5BE
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Kenwith Castle Country House Care, Bideford
Kenwith Castle Country House Care, Bideford
Kenwith Castle Country House Care, Bideford

Kenwith Castle is a Care South Country House care home. Set in the beautiful North Devon countryside near Bideford, North Devon, the home retains the elegance and character of its original architectural style, while offering 21st-century care and comfort.

Kenwith Castle has spacious bedrooms for single or double occupancy; each with its own ensuite WC facilities, telephone, television and internal contact system with call buttons for immediate assistance.

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Care Provided by Kenwith Castle Country House Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,720
Residential Dementia CareFrom £1,700From £1,825

Contact Kenwith Castle Country House Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Passmore (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (12)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Kenwith Castle operates an 'Open House' policy and encourages family and friends to visit. No limited visiting hours.

Parking

  • Ample parking at the onsite car park.

Kenwith Castle Country House Care Reviews (58)

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9.8

Kenwith Castle Country House Care has a Review Score of 9.8 (9.838) out of 10, based on 27 reviews in the last 2 years. Over all time Kenwith Castle Country House Care has 58 reviews.

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Review from L S (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

Mum has been cared for with dedication and sensitivity right from the first day. On the day she moved in, she was given a warm welcome and efforts were made to make her feel at home. Her preferences were noted and a flexible approach has been taken to ensure that she is comfortable and feels at ease for instance, she can have a lie in if she wants to and can have her meals in her room rather than having to join the other residents. The staff always seem to have time to sit and talk with her. Standards of cleanliness are high. There is a good variety at mealtimes. Mum says if I can't be at home, this is the very best place to be.

Reply from Aaron Whitehead, Director of Residential Care at Kenwith Castle Country House Care

Thank you L S for leaving a review of Kenwith Castle. It's fantastic to read that your mum is settling in well. I will be sure to pass on your comments to the team, thank you once again.

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Review from G M (Daughter of Resident) published on 21 September 2020 Submitted via Postal Card
Overall Experience

Mum has now been at Kenwith for 9 months and has received the very best care. Her health is now better than it was, both physically and mentally. She loves all the activities of which there are many provided. The care during lockdown has been outstanding. The home ensured that myself and my brother had a skype call every week. All the staff are wonderful and so caring. 6-star rating.

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Review from H L (Daughter of Resident) published on 8 July 2020 Submitted via Postal Card
Overall Experience

Dad was very happy at Kenwith, initially for respite and then for permanent care. He loved the activities and we were delighted to be able to have Skype calls during the COVID-19 lockdown. Dad's end of life care was compassionate both for him and his family. I would recommend Kenwith to someone looking for an excellent care home.

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Review from N C (Daughter of Resident) published on 23 June 2020 Submitted via Postal Card
Overall Experience

Our dad came to Kenwith for respite and did not return to the family home. He has dementia and became difficult for my elderly mother to care for him. Kenwith helped him to adjust, he loved his room and often said he was at the Kenwith hotel! Dad had eight happy months at Kenwith, he enjoyed trips out on the minibus and playing skittles with the other residents. During Covid-19, we were able to Skype call him, as no visiting allowed. When Dad was very poorly, they allowed us a last visit, which was my saving grace. Thank you to everyone involved in my Dad's care; he passed away with dignity and surrounded by love. Dad forever in our hearts RIP.

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Review from J P (Son of Resident) published on 16 March 2020 Submitted via Postal Card
Overall Experience

I cannot fault the care given to both my in-law and father whilst in care.

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Review from M B (Son of Resident) published on 16 March 2020 Submitted via Postal Card
Overall Experience

Friendly reception staff. Approachable management. Easy to talk to staff. Very accommodating. Keen to help and provide suggestions. As a son, I feel welcomed into the home and therefore comfortable with the surroundings. Mum seems well cared for, although struggles with the concept of being in a home, the staff do all they can to help her adjust.

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Review from A P (Daughter of Resident) published on 16 March 2020 Submitted via Postal Card
Overall Experience
The facilities, activities and care are great, unfortunately with Alzheimer's my mum is not in a position to appreciate them all as she doesn't know where she is, or why she is there.

There have been a few occasions when the staffing levels have been too low and there has been a delay in assistance when called, but the staff are always really nice and caring when they interact with my mum.

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Review from Trena D (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card
Overall Experience
What a fab place!

Just a wonderful 'home from home'. My mum is very content there and she's not easy to please! Every single member of staff I've met has been friendly and helpful. It's such a load off my shoulders to know that Mum is being cared for 110%. Thank you.

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Review from M P (Son of Resident) published on 10 September 2019 Submitted via Postal Card
Overall Experience

All good.

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Review from Nigel W (Son of Resident) published on 28 July 2019 Submitted via Postal Card
Overall Experience

Kenwith Castle staff have been very good to my father. They have been kind and accommodating and made him feel very welcome. he is receiving very high quality care. He feels at home and it is reassuring to know that he is safe and his needs are met.

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Review from Ann A (Daughter of Resident) published on 25 April 2019 Submitted via Website
Overall Experience

Heavy reliance on agency staff resulted in a lack of continuity and mistakes in care. Care provided not resident-centric. Based on personal observations during visits, personal experience of dealing with Care South and having the opportunity to have read notes made by care staff in care records I would not choose to be looked after this Home. My opinion is objective, based on factual evidence and my personal experience of the Home in their caring for my mother. All I would say is look past the Country House elegance and landscaped gardens. Since moving homes, my mother has a more positive demeanour, good appetite, put on 7kg in the first month, participates in regular daily activities and doesn’t need the increased dose of antidepressants proposed while she was at Kenwith Castle.

Reply from Simon Bird, Chief Executive at Kenwith Castle Country House Care

We are disappointed that this is Ann A’s perception of her Mother’s care during her stay with us at Kenwith Castle.

Naturally we are extremely concerned and have undertaken a thorough investigation of the issues that she has raised.

There is no evidence from the individuals who cared for her...  

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Review from John T (Son of Resident) published on 9 August 2018 Submitted via Postal Card
Overall Experience
I am so pleased that we chose Kenwith Castle to care for my mother.
She has been looked after very well and made very welcome (as her family have when they are able to visit from time to time).
From the first day she arrived, it was made known to her that Kenwith was her home.
She was able to settle in and became familiar with her surroundings.
Despite its size, Kenwith is very homely.
The nurses, carers are very kind, patient and conscientious.
The vocational nurses provide an amazing level of service and there is one in particular who has kept me up to date with Mum's health.
The event organisers have taken Mum out to various locations which she has enjoyed very much.
They have also involved Mum in arts and crafts.
Again wonderful care and attention to detail.

All the staff are very pleasant and helpful and this comes down to the managers and how well they manage Kenwith.

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Review from J W (Daughter of Resident) published on 7 August 2018 Submitted via Postal Card
Overall Experience
My father seems very happy and settled at Kenwith Castle.
His only complaint to me is the temperature is too hot in his room.
I have found the matron a really great help.

She is very approachable and will give advice when needed.

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Review from E T (Wife of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience
All staff are extremely helpful and friendly.
Lovely, quiet, peaceful home.

Very well looked after, helpful with health updates.

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Review from Deborah G (Respite Resident) published on 19 October 2017 Submitted via Website
Overall Experience

My first stay at this home was a very enjoyable one. The grounds are delightful and accessible either with a carer or on my own. Quiet spaces in which to read can be found both inside and out.

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Review from Carol C (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

A very pleasant environment where everyone is treated with respect and dignity. There are a lovely range of varied activities on offer most days if the residents wish to join in. The dining room is beautifully presented, clean white linen and a varied menu. My mother enjoys having regular visits from the hairdresser, chiropodist, beauty therapist to keep her fingernails trimmed. Care in general is very expensive and Kenwith Castle Country House Care is no exception.

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Review from P S (Resident / Service User) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Excellent service and all staff very good. Would recommend to a friend.

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Review from Dave R (Husband of Resident) published on 2 March 2017 Submitted via Website
Overall Experience

My wife was admitted to Kenwith in July last year, unable to feed herself and with very little awareness of her surroundings. My family were very apprehensive initially as you hear and see some reports on conditions and treatment of patients. We need not have had any qualms. From Day 1 she was treated with dignity and understanding by ALL the staff, from Matron to the cleaning staff. Initially, she was unable to do anything for herself but was nursed back to a position where she was able to feed herself and support herself in a wheelchair. Once she had accepted that this was now her home, she settled in and became a popular figure always ready to give as good as she got. Unfortunately, her condition deteriorated and she became bedbound. This did not stop the staff from visiting her for a chat and a laugh. Sadly she died on February 23rd peacefully with the Sister on duty holding her hand. She then placed a posy of flowers on her chest so that she was at peace. Thank you all for that.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (37) & Events (0)

News
  • 23 Jul 2026

    Residents at Kenwith Castle care home were delighted to welcome two friendly donkeys for a heartwarming afternoon of animal therapy. The residents at the home in Bideford, enjoyed meeting the...

  • 24 Jun 2026

    A lifelong fisherman was thrilled to return to his beloved hobby with support from the team at Kenwith Castle care home. Fred, who lives at the home in Abbotsham, which...

  • 02 Jun 2026

    Dorset care home residents delighted in a memorable musical afternoon created especially for them by the BSO, Care South and JPMorganChase. Hosted at JPMorganChase’s Bournemouth campus, the midweek event included...

Upcoming Events

There are no upcoming events for Kenwith Castle Country House Care.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Care South
  • 31 Jan 2025Recipient: Care South
  • 31 Jan 2024Recipient: Care South

Accreditations

There are no accreditations posted yet for Kenwith Castle Country House Care.

Meet the Team (1)

Joanne Passmore
Joanne PassmoreJob Title:Home Manager

Hi, I am Jo. It is a great pleasure to have been appointed as Home manager at Kenwith Castle. I feel privileged to manage such a beautiful home, supporting a lovely and already established team. I have 13 years of experience in health and social care and have previously managed nursing, residential and dementia homes. My last year has been spent at Fremington Manor supporting the home manager in a deputy Role.

I have a passion for care and am dedicated to ensuring high levels of quality, person-centred care. I thrive in supporting my team to be the best they can be, meaning the residents' lives are fulfilled and no need is left unmet.

I am an open and honest manager who welcomes any questions or concerns, so please do not hesitate to contact me via email or telephone or as always, my door is always open.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenwith Castle Country House Care to verify any information. View our terms and conditions. Kenwith Castle Country House Care has an Enhanced Service -more info.