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- Kenwith Castle Country House Care care home







Kenwith Castle is a Care South Country House care home. Set in the beautiful North Devon countryside near Bideford, North Devon, the home retains the elegance and character of its original architectural style, while offering 21st-century care and comfort.
Kenwith Castle has spacious bedrooms for single or double occupancy; each with its own ensuite WC facilities, telephone, television and internal contact system with call buttons for immediate assistance.
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Care Provided by Kenwith Castle Country House Care
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kenwith Castle Country House Care for full pricing details and T&Cs.
Contact Kenwith Castle Country House Care to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care South
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Passmore (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (51)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (12)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Kenwith Castle operates an 'Open House' policy and encourages family and friends to visit. No limited visiting hours.
Parking
- Ample parking at the onsite car park.
Kenwith Castle Country House Care Reviews (58)
Kenwith Castle Country House Care has a Review Score of 9.8 (9.838) out of 10, based on 27 reviews in the last 2 years.
Over all time Kenwith Castle Country House Care has 58 reviews.
Mum has been cared for with dedication and sensitivity right from the first day. On the day she moved in, she was given a warm welcome and efforts were made to make her feel at home. Her preferences were noted and a flexible approach has been taken to ensure that she is comfortable and feels at ease for instance, she can have a lie in if she wants to and can have her meals in her room rather than having to join the other residents. The staff always seem to have time to sit and talk with her. Standards of cleanliness are high. There is a good variety at mealtimes. Mum says if I can't be at home, this is the very best place to be.
Thank you L S for leaving a review of Kenwith Castle. It's fantastic to read that your mum is settling in well. I will be sure to pass on your comments to the team, thank you once again.
Mum has now been at Kenwith for 9 months and has received the very best care. Her health is now better than it was, both physically and mentally. She loves all the activities of which there are many provided. The care during lockdown has been outstanding. The home ensured that myself and my brother had a skype call every week. All the staff are wonderful and so caring. 6-star rating.
Dad was very happy at Kenwith, initially for respite and then for permanent care. He loved the activities and we were delighted to be able to have Skype calls during the COVID-19 lockdown. Dad's end of life care was compassionate both for him and his family. I would recommend Kenwith to someone looking for an excellent care home.
Our dad came to Kenwith for respite and did not return to the family home. He has dementia and became difficult for my elderly mother to care for him. Kenwith helped him to adjust, he loved his room and often said he was at the Kenwith hotel! Dad had eight happy months at Kenwith, he enjoyed trips out on the minibus and playing skittles with the other residents. During Covid-19, we were able to Skype call him, as no visiting allowed. When Dad was very poorly, they allowed us a last visit, which was my saving grace. Thank you to everyone involved in my Dad's care; he passed away with dignity and surrounded by love. Dad forever in our hearts RIP.
I cannot fault the care given to both my in-law and father whilst in care.
Friendly reception staff. Approachable management. Easy to talk to staff. Very accommodating. Keen to help and provide suggestions. As a son, I feel welcomed into the home and therefore comfortable with the surroundings. Mum seems well cared for, although struggles with the concept of being in a home, the staff do all they can to help her adjust.
There have been a few occasions when the staffing levels have been too low and there has been a delay in assistance when called, but the staff are always really nice and caring when they interact with my mum.
Just a wonderful 'home from home'. My mum is very content there and she's not easy to please! Every single member of staff I've met has been friendly and helpful. It's such a load off my shoulders to know that Mum is being cared for 110%. Thank you.
All good.
Kenwith Castle staff have been very good to my father. They have been kind and accommodating and made him feel very welcome. he is receiving very high quality care. He feels at home and it is reassuring to know that he is safe and his needs are met.
Heavy reliance on agency staff resulted in a lack of continuity and mistakes in care. Care provided not resident-centric. Based on personal observations during visits, personal experience of dealing with Care South and having the opportunity to have read notes made by care staff in care records I would not choose to be looked after this Home. My opinion is objective, based on factual evidence and my personal experience of the Home in their caring for my mother. All I would say is look past the Country House elegance and landscaped gardens. Since moving homes, my mother has a more positive demeanour, good appetite, put on 7kg in the first month, participates in regular daily activities and doesn’t need the increased dose of antidepressants proposed while she was at Kenwith Castle.
We are disappointed that this is Ann A’s perception of her Mother’s care during her stay with us at Kenwith Castle.
Naturally we are extremely concerned and have undertaken a thorough investigation of the issues that she has raised.
There is no evidence from the individuals who cared for her...
She has been looked after very well and made very welcome (as her family have when they are able to visit from time to time).
From the first day she arrived, it was made known to her that Kenwith was her home.
She was able to settle in and became familiar with her surroundings.
Despite its size, Kenwith is very homely.
The nurses, carers are very kind, patient and conscientious.
The vocational nurses provide an amazing level of service and there is one in particular who has kept me up to date with Mum's health.
The event organisers have taken Mum out to various locations which she has enjoyed very much.
They have also involved Mum in arts and crafts.
Again wonderful care and attention to detail.
All the staff are very pleasant and helpful and this comes down to the managers and how well they manage Kenwith.
His only complaint to me is the temperature is too hot in his room.
I have found the matron a really great help.
She is very approachable and will give advice when needed.
Lovely, quiet, peaceful home.
Very well looked after, helpful with health updates.
My first stay at this home was a very enjoyable one. The grounds are delightful and accessible either with a carer or on my own. Quiet spaces in which to read can be found both inside and out.
A very pleasant environment where everyone is treated with respect and dignity. There are a lovely range of varied activities on offer most days if the residents wish to join in. The dining room is beautifully presented, clean white linen and a varied menu. My mother enjoys having regular visits from the hairdresser, chiropodist, beauty therapist to keep her fingernails trimmed. Care in general is very expensive and Kenwith Castle Country House Care is no exception.
Excellent service and all staff very good. Would recommend to a friend.
My wife was admitted to Kenwith in July last year, unable to feed herself and with very little awareness of her surroundings. My family were very apprehensive initially as you hear and see some reports on conditions and treatment of patients. We need not have had any qualms. From Day 1 she was treated with dignity and understanding by ALL the staff, from Matron to the cleaning staff. Initially, she was unable to do anything for herself but was nursed back to a position where she was able to feed herself and support herself in a wheelchair. Once she had accepted that this was now her home, she settled in and became a popular figure always ready to give as good as she got. Unfortunately, her condition deteriorated and she became bedbound. This did not stop the staff from visiting her for a chat and a laugh. Sadly she died on February 23rd peacefully with the Sister on duty holding her hand. She then placed a posy of flowers on her chest so that she was at peace. Thank you all for that.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (37) & Events (0)
- 23 Jul 2026
Residents at Kenwith Castle care home were delighted to welcome two friendly donkeys for a heartwarming afternoon of animal therapy. The residents at the home in Bideford, enjoyed meeting the...
- 24 Jun 2026
A lifelong fisherman was thrilled to return to his beloved hobby with support from the team at Kenwith Castle care home. Fred, who lives at the home in Abbotsham, which...
- 02 Jun 2026
Dorset care home residents delighted in a memorable musical afternoon created especially for them by the BSO, Care South and JPMorganChase. Hosted at JPMorganChase’s Bournemouth campus, the midweek event included...
There are no upcoming events for Kenwith Castle Country House Care.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Care South
- 31 Jan 2025Recipient: Care South
- 31 Jan 2024Recipient: Care South
Accreditations
There are no accreditations posted yet for Kenwith Castle Country House Care.
Meet the Team (1)

Hi, I am Jo. It is a great pleasure to have been appointed as Home manager at Kenwith Castle. I feel privileged to manage such a beautiful home, supporting a lovely and already established team. I have 13 years of experience in health and social care and have previously managed nursing, residential and dementia homes. My last year has been spent at Fremington Manor supporting the home manager in a deputy Role.
I have a passion for care and am dedicated to ensuring high levels of quality, person-centred care. I thrive in supporting my team to be the best they can be, meaning the residents' lives are fulfilled and no need is left unmet.
I am an open and honest manager who welcomes any questions or concerns, so please do not hesitate to contact me via email or telephone or as always, my door is always open.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenwith Castle Country House Care to verify any information. View our terms and conditions. Kenwith Castle Country House Care has an Enhanced Service -more info.