Kenwith Castle Country House Care

Abbotsham Road, Bideford EX39 5BE
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9.8 47 Reviews
  • Kenwith Castle Country House Care, Bideford
Kenwith Castle is a Care South Country House care home. Set in the beautiful North Devon countryside near Bideford, North Devon, the home retains the elegance and character of its original architectural style, while offering 21st-century care and comfort.

Kenwith Castle has spacious bedrooms for single or double occupancy; each with its own ensuite WC facilities, telephone, television and internal contact system with call buttons for immediate assistance.

This safe and caring environment also offers extensive sunny lounges, a bar, a sun terrace, 30 acres of beautiful parkland and a busy diary of social activities should residents wish to participate.

The experienced team at Kenwith Castle have specialist training and are able to provide all levels of care, from a little help with everyday life to dementia care.

Courtyard cottages and apartments immediately adjacent to the main home are available for those who wish to live independently but with the reassurance of care and assistance on hand.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1525
  • Self-Funded Residential Dementia Care: from £1630
  • RESPITE Self-Funded Residential Care: from £1650

These prices are only a guideline, please contact Kenwith Castle Country House Care to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Passmore (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Kenwith Castle operates an 'Open House' policy and encourages family and friends to visit. No limited visiting hours.

Parking

  • Ample parking at the onsite car park.

Kenwith Castle Country House Care Reviews (47)

9.8

Kenwith Castle Country House Care has a Review Score of 9.8 (9.793) out of 10, based on 21 reviews in the last 2 years.
Over all time Kenwith Castle Country House Care has 47 reviews.

Overall Experience
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Date Published
  • 47
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Reviewer Connection to Kenwith Castle Country House Care
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Total of 47, showing 41-47
Review from John T (Son of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that we chose Kenwith Castle to care for my mother.
She has been looked after very well and made very welcome (as her family have when they are able to visit from time to time).
From the first day she arrived, it was made known to her that Kenwith was her home.
She was able to settle
in and became familiar with her surroundings.
Despite its size, Kenwith is very homely.
The nurses, carers are very kind, patient and conscientious.
The vocational nurses provide an amazing level of service and there is one in particular who has kept me up to date with Mum's health.
The event organisers have taken Mum out to various locations which she has enjoyed very much.
They have also involved Mum in arts and crafts.
Again wonderful care and attention to detail.
All the staff are very pleasant and helpful and this comes down to the managers and how well they manage Kenwith.
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Review from J W (Daughter of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father seems very happy and settled at Kenwith Castle.
His only complaint to me is the temperature is too hot in his room.
I have found the matron a really great help.
She is very approachable and will give advice when needed.
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Review from E T (Wife of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are extremely helpful and friendly.
Lovely, quiet, peaceful home.
Very well looked after, helpful with health updates.
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Review from Deborah G (Respite Resident) published on 19 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first stay at this home was a very enjoyable one. The grounds are delightful and accessible either with a carer or on my own. Quiet spaces in which to read can be found both inside and out.
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Review from Carol C (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very pleasant environment where everyone is treated with respect and dignity. There are a lovely range of varied activities on offer most days if the residents wish to join in. The dining room is beautifully presented, clean white linen and a varied menu. My mother enjoys having regular visits from
the hairdresser, chiropodist, beauty therapist to keep her fingernails trimmed. Care in general is very expensive and Kenwith Castle Country House Care is no exception.
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Review from P S (Resident) assisted by family/friend published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and all staff very good. Would recommend to a friend.
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Review from Dave R (Husband of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted to Kenwith in July last year, unable to feed herself and with very little awareness of her surroundings. My family were very apprehensive initially as you hear and see some reports on conditions and treatment of patients. We need not have had any qualms. From Day 1 she was treated
with dignity and understanding by ALL the staff, from Matron to the cleaning staff. Initially, she was unable to do anything for herself but was nursed back to a position where she was able to feed herself and support herself in a wheelchair. Once she had accepted that this was now her home, she settled in and became a popular figure always ready to give as good as she got. Unfortunately, her condition deteriorated and she became bedbound. This did not stop the staff from visiting her for a chat and a laugh. Sadly she died on February 23rd peacefully with the Sister on duty holding her hand. She then placed a posy of flowers on her chest so that she was at peace. Thank you all for that.
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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Kenwith Castle Country House Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Kenwith Castle Country House Care is calculated as follows: ( (197 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 246 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kenwith Castle Country House Care is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Joanne

Joanne Passmore

Job Title: Home Manager

Hi, I am Jo. It is a great pleasure to have been appointed as Home manager at Kenwith Castle. I feel privileged to manage such a beautiful home, supporting a lovely and already established team. I have 13 years of experience in health and social care and have previously managed nursing, residential and dementia homes. My last year has been spent at Fremington Manor supporting the home manager in a deputy Role.


I have a passion for care and am dedicated to ensuring high levels of quality, person-centred care. I thrive in supporting my team to be the best they can be, meaning the residents' lives are fulfilled and no need is left unmet.


I am an open and honest manager who welcomes any questions or concerns, so please do not hesitate to contact me via email or telephone or as always, my door is always open.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenwith Castle Country House Care to verify any information. View our terms and conditions. Kenwith Castle Country House Care has an Enhanced Service - more info.