The Lodge

22 Spicer Road, Exeter EX1 1SY
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9.9 80 Reviews
  • The Lodge, Exeter
Originally designed as a home for a successful Exeter family in the late 1880s, The Lodge is an impressive Victorian villa with extensions added throughout the years, with the latest completed in 2018. The whole home provides an excellent standard of accommodation to suit everyone, including suites for couples and it is still very much a home today, providing the highest standards of nursing and residential care to people who appreciate the sense of refinement with a homely ambience.

The Lodge's philosophy is to provide 'exceptional care for the individual' and it is evident in everyday life at The Lodge, from the fine dining experience, to the varied activities in the social calendar that cater for a wide range of hobbies and interests. Located in the heart of Exeter, The Lodge is a beautifully designed care home offering tailored residential, nursing, and respite care. With 50 thoughtfully furnished rooms, it provides a tranquil yet engaging environment for its residents. Surrounded by mature gardens and scenic views, The Lodge offers the perfect balance of serenity and accessibility. A lively activities programme encourages residents to explore their interests, with opportunities including music therapy, arts and crafts, and regular outings. Dining is a highlight, with delicious, chef-prepared meals served in a welcoming atmosphere that fosters community and conversation. The Lodge is a home where care, comfort, and connection come together seamlessly.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 62 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact The Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Deborah Skinner (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (58)

Parking

  • Limited parking at the front of the building. Telephone for access to the rear of the building. Otherwise short term on street paid parking or a car park some 400 yards away, also paid.

The Lodge Reviews (80)

Total of 80, showing 21-40
9.9

The Lodge has a Review Score of 9.9 (9.931) out of 10, based on 26 reviews in the last 2 years. Over all time The Lodge has 80 reviews.

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  • 73
  • 7
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Date Published

80
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Review from Judy N (Granddaughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was extremely happy in this home. The staff were very caring, he thoroughly enjoyed all of the activities which were stimulating and engaging. The food was excellent and the home was clean, warm and friendly.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for this review - we are all so sad that your grandad is no longer with us. He was such a great friend and asset to us all at The Lodge. A personal thank you from me for all your kindness through the years.
Debbie

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Review from Graham F (Son of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are residents at The Lodge. Both have differing needs and the team have at all times been kind understanding and professional. My mother passed away peacefully in her sleep and the team ensured we could be with her. They make a real effort to understand each resident as individuals
and treat them with dignity and respect. The Lodge also kindly provided the drawing room for Mum's wake which helped with Dad's mobility challenges.

Reply from Deborah Skinner, General Manager at The Lodge

Hello and thank you for this review. It’s good to know that you felt the care your family received was dignified and caring. I will let the staff know of your thoughts.
Thank you again
Debbie

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Review from Anne D (Wife of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at the Lodge worked hard to help my husband settle in and to make his last weeks as comfortable as possible. The nurses and carers couldn't do enough for him. They were all professional and thoughtful in their caring for him, and they were very kind and supportive towards me.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so much for taking the time to do this review as your husband was with us only a short time. I really appreciate it. Look after yourself.

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Review from Louise C (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been absolutely amazing, keeping my father and his room very clean. Food is well cooked and there is a great variety. Nothing is too much trouble. Lots of events if the residents would like to join in. I felt lots of respect and kindness towards my father. The staff made every effort to
make him comfortable, whilst professionally nursing him, and also able to have fun at the right time. The other residents are lovely people, always ready to help and have a chat. I was so pleased my father became part of the family at The Lodge and I would definitely recommend. As a family member I was always made to feel extremely welcome. Thank you to all!

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so very much for this wonderful review which I would echo regarding the staff commitment and care. I'm only sorry that your father was not well enough to join in activities, but he was always happy to see staff and chat.


Thank you

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Review from Paul B (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge does far more than just "care", it gives residents a family, where the atmosphere is one of enthusiasm, positivity and energy. These are the qualities, which impact on the residents' demeanors, resulting in the creation of a true "caring community". The "Community" that staff the Lodge are
committed to ensuring everyone has a life of happiness; the biggest contributor towards a person's positive health. As the son of one of the Resident Community, it gives me confidence to know my mother is getting not only the professional care she needs, but also the compassionate and loving care she deserves. No one wants to see their loved ones have to leave their home, but when it's the only option, you wish to find a "Home" where one thrives and "lives life!" I'd like to thank The lodge for all they've done for my mother, since 2021.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you very much for this acknowledgement of the staff's hard work at The Lodge. It is sometimes a difficult job and when a resident joins us so very unwell (as your mum was) and then thrives, it is a pleasure to see. The resident community is indeed a happy and vibrant one.

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Review from Alastair N (Respite Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed a week's post-operative care before returning home. The Lodge proved to be perfect, providing exactly the right level of support for my recovery. My room was very well equipped and furnished. The care staff were engaging, cheerful and attentive. The nursing staff were supportive without being
intrusive. The food was varied and of excellent quality. I felt there was a genuine concern to meet my needs, different as they were from those of a permanent resident. I have had many years of experience as a trustee of similar homes. I think The Lodge achieved what we aspired to achieve: comprehensive and compassionate care for each individual.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so very much for this lovely review and I'm thrilled to hear that we met your expectations, particularly as you have been a trustee in the care home sector.
I hope your recovery continues well and you won't need our services again any time soon.
Thank you again.

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Review from Catrin P (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wonderful dad was brought to The Lodge at a point in his life when he needed some extra help. I cannot recommend the place and staff enough - from the manager to every nurse and carer we encountered - we were nourished and comforted spiritually and physically every step of the way. Wonderful, empathetic
and highly skilled team. No words to describe the journey we have had guided by these amazing humans. Many heartfelt hugs were received. As someone who has worked in healthcare for many years, I have learned an awful lot. My only regret is that Dad wasn’t able to enjoy The Lodge at an earlier point and had been well enough to sit in the lovely dining room enjoying the hospitality. Grateful thanks.

Reply from Deborah Skinner, General Manager at The Lodge

The feeling was mutual from The Lodge staff with regard to your dad and his family - it was a brief encounter that was very much enjoyed and I too wish it had been for longer. As a family you showed the best of human spirit in every way. Thank you!

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Review from Mary G (Respite Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to The Lodge in need of a respite break after ten years caring for my husband. I was at a low ebb and The Lodge gave me a lifeline. The management, staff and volunteers helped me overcome any initial nervousness. In the ten days I was there I was shown kindness, care and consideration; friendship
and genuine empathy by everyone, including some of the other residents. I am so very grateful and would love to return.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you very much indeed for this review - I hope you would feel you could return as we would be happy to have you here!
Very best regards.

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Review from David J (Sister of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge was a great comfort to her during her last days. The staff made her feel safe, loved and part of a family. We could not have placed her in a more caring, gentle and friendly home to pass her final days. Every member of staff always had time to talk and comfort her.
Thank you team lodge for
giving us an extra 6 months of love with our sister, we will be ever grateful.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so very much for this review. We miss your sister and we will miss you all too.

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Review from J J (Sister-in-law of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you. Because of the extreme care and dedication that was provided by Team Lodge, we have been able to have an extra six months of family love and laughter, which the family will be ever grateful for.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you again for this review. As you know, we have so loved having not only your relative but all the family as well. We will miss everyone.
Debbie

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Review from Sue L (Sister of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot rate The Lodge too highly. We needed to find a home for our sister which offered palliative/end-of-life nursing care. She had heard of The Lodge and wished to come here, and so we were really pleased when it worked out. She has been here since November, and as a family, we have been blown
away by the attention given by everyone involved with her care. This care covers nursing, psychological and emotional well-being, indeed not only for our sister but also for us too as a family. Our sister feels safe and secure here, which has helped towards her well-being just as important as the medical interventions. The staff have also taken time to get to know our sister as a person not just another resident. As a family, we too are grateful to The Lodge for the security that she is safe and also values the quality of communication the staff have with us.
Thank you.

Reply from Deborah Skinner, General Manager at The Lodge

Sue - thank you so much for this review, and I am so pleased that your sister had those extra months with you all as a family. As you say, we get to know all of you, and it's sad when we have to say farewell to you. Thanks to Dave as well for his input to The Lodge - he has also become a friend to everyone.

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Review from Neal F (Son of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with the care and support Mum has received since coming to The Lodge Care Home in October last year. The staff are absolutely superb and are true “angels”. Mum is certainly in the best place and Dad has been made to feel “part of The Lodge family”. Thank you everyone.

Reply from Deborah Skinner, General Manager at The Lodge

A lovely review and very much appreciated. The staff work so hard to make residents' lives as fulfilled as possible and I'm grateful for their commitment. Mum is a pleasure to have at The Lodge - as is her husband!


Thank you


Debbie

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Review from Daryl F (Son of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted back in October, not expected to live more than a couple of weeks. She is now fitter than she has been for years, her memory is completely gone but she is physically well. The care she has received since she has been here has been exceptional. I have visited many care homes in my
work capacity and this one is far and away the best, so much so that we didn't even look anywhere else when it came time to find a place for Mum. The building is just like staying in a hotel, it doesn't look, feel (or smell) like a typical care home. The food is amazing and lunch in the dining room is a lovely centre point for the day. Every time I visit I feel incredibly grateful that we knew of The Lodge and more so that we were able to get a room here. There are a lot of social activities and outings, I think the sherry morning is a special favourite!

Reply from Deborah Skinner, General Manager at The Lodge

Thank you, Daryl, and yes I completely agree. The transformation in your mum has been nothing short of amazing and I’m grateful for it. She’s a real delight to have in The Lodge with the added benefit of your dad visiting each day too.
Thanks again.

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Review from Judith P (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time I have left my mother in care. I chose The Lodge because the atmosphere was warm, friendly, professional and caring. The staff treated my mother with respect and dignity. Their approach was positive and encouraging and I felt confident in leaving her in their care. The facilities
were extremely well appointed with plenty of space. There were regular daily activities and the food was first-class. I would recommend The Lodge to anyone who was seeking care for a friend or relative.

Reply from Deborah Skinner, General Manager at The Lodge

I am so delighted with this review, Judith. Thank you so much. It was a pleasure to get to know you and your mother and I wish we could be the right place for her. Thank you and best wishes to you.

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Review from Liz L (Daughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted here for respite almost 6 years ago and chose to stay until she died in March. Having gone in just for respite at short notice, we hadn't done extensive research into the options, but Mum couldn't have been anywhere better. Although, like all care homes, The Lodge had Covid and recruitment
challenges to contend with during this period, the care was consistently person centred and genuinely caring. During Covid they facilitated my dad having daily video calls with Mum, which made a huge difference to both of them. Beyond that, the established care staff, receptionists, manager, activities coordinators and nurses regularly went "above and beyond" and in some cases became valued friends to both my parents, as well as being highly professional. Any hiccups - eg new staff not fully understanding Mum's requirements- were very promptly addressed as soon as identified. I would recommend The Lodge to anyone.

Reply from Deborah Skinner, General Manager at The Lodge

Liz, thank you so much for your review and for bringing to the fore the difficulties we faced during the dreadful Covid era. As I have always said, Mum was a pleasure to have at The Lodge and a lot of fun.

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Review from R D (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with The Lodge we found the management and staff to be both professional and caring.
Mum experienced both understanding and friendship throughout her 5 year stay.
I would recommend The Lodge without hesitation.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you very much - as I have said before, your mum was nothing but a pleasure to have known and will be much missed by us all at The Lodge.
Debbie

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Review from Henry F (Husband of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge has become "home-from-home" for my wife. I feel secure in knowing that she is there. The care she received is first class, and everything is done in an atmosphere of calm. Activities are wonderful each day, the food is excellent, and the rooms are spacious. My wife is happy to be here!

Reply from Deborah Skinner, General Manager at The Lodge

Thank you so very much for this review. It has been quite a journey with a great end result.

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Review from Jean S (Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be a resident of The Lodge, especially with the current inflation of the cost of living - food, fuel, heating etc. I was given the choice and moved to a downstairs room, overlooking the front garden with wheelchair access to the patio. I'm very much looking forward to sitting outside
when it is warm enough. Although I no longer want to join in most of the activities in my wheelchair, including trips out in the minibus. I still have a good memory and know most of the residents by name, who also join in.

Reply from Deborah Skinner, General Manager at The Lodge

Thank you for taking the trouble to give us a review Jean - I hope for warm sunshine too and plenty of sitting outside on the benches.

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Review from D D (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited a number of care homes before making our decision, we were delighted that my mother was able to stay at the Lodge. We were pleased with not only the standard of individual care, but also the feel of the Lodge and the general ambience which greets you from the outset. It is elegant, clean,
well presented and well run yet it retains a distinctly relaxed and homely feel. And that comes from the top. The care home manager and office staff were warm and welcoming from the first meeting, taking a personal interest in my mother and building a trusting relationship with us as a family. The nursing staff and care team were also dedicated and personally committed to each resident which is so important. My mother was at the Lodge for just over two years, through what turned out to be a highly unusual and difficult time and I would recommend it to anyone - from first meeting to final parting. Everything handled with respect, kindness and care.

Reply from Deborah Skinner, General Manager at The Lodge

I am delighted with this review and I am grateful that I had the pleasure of getting to know this super family. Thank you for submitting this review and for taking the time to do so. Debbie.

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Review from Jane G (Daughter of Resident) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge is an excellent care home. The staff are kind and caring and always friendly and efficient. The rooms and facilities are always clean and tidy. My mother had her 100th birthday in December and although the home was in lockdown, they gave her a wonderful party which made it a very special day
for her. I feel confident that my mother is supported and being well cared for.

Reply from Deborah Skinner, General Manager at The Lodge

This is a great review thank you and the party was very much enjoyed by us all, especially the residents. I'm delighted you and your mum feel supported here at The Lodge. Thanks again, Debbie.

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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for The Lodge is calculated as follows: ( (283 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 303 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2021

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Deborah

Deborah Skinner

Job Title: General Manager

Having trained as a nurse in Plymouth and achieving a BSc Hons degree in psychology a few years later, Deborah has been General Manager at The Lodge since 2006. Under Deborah’s leadership The Lodge attained an ‘Outstanding’ Care Quality Commission rating in March 2020, a reflection of the hard work and dedication of all staff and of the exceptional care provided to our residents.


In spite of working in several specialisms including surgery and paediatrics, elder care was to become a lifelong passion of Deborah, as shown by over 20 years in the care home industry. Remaining passionate about The Lodge residents and staff has never presented a challenge, as the role of General Manager is more than just a job – it becomes part of an extended family for many working there, as our long service records show.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge to verify any information. View our terms and conditions. The Lodge has an Enhanced Service - more info.