The Lodge

I found The Lodge to be very clean and very pleasant. The staff went out their way every time we visited come to this month we were in every day.

Our experience with The Lodge they are a very caring team, they work hard, The Lodge is always clean, you would think it is a 5 star hotel. The food is spot on and 5 star care.

The Lodge has been exceptional. The manager has been very supportive from the start and has an open door to residents, their families and staff. The staff are always friendly, caring and go above and beyond to provide outstanding care. The home is always clean and staff are smartly dressed. The food provided is freshly cooked on site and a good menu selection. There are always plenty of activities available and regular visits from entertainers. Would recommend without hesitation.

The Lodge provides excellent care for Mum. The entire team - from care staff and nurses to cleaners, activity coordinators, catering and management - are professional, friendly and attentive. The facility is beautiful, the food is good, and there's a good variety of activities, but the staff's genuine care and attention to residents' needs is what makes this place stand out. I'd highly recommend The Lodge.

My father's move into The Lodge, Exeter was managed extremely well, he has settled quickly and regards his lovely room as his home now. I am very grateful to all at The Lodge for looking after him so well.

I would not hesitate to recommend The Lodge to anyone with similar needs.

What can I say about The Lodge? I am the daughter of a resident who was admitted 5 years ago. My mother had suffered a stroke and until then had been completely independent. Although mobile, it affected her memory and she found it difficult to adjust but over time with care, encouragement, respect and support, she got there and she had a beautiful room overlooking the garden which she loved. She was free to potter; to join in any activities she wished to which were very professional, and included outside speakers and interesting subjects, which she enjoyed. Also, lovely day trips out. Throughout her stay, she was treated with the utmost respect and dignity. Her carers knew and managed her expectations well to the very end and there is quality in everything the Lodge team do for their residents; beautiful buildings and gardens, immaculately clean, fabulous care and wonderful food but most of all in my case, the general manager and her team's ability to involve me too. A huge thank you!

My mother received excellent care in the time she was here. I was particularly impressed with the care manager who was very willing to work with us to ensure Mum's changing needs were met. They are a very caring team, both day and night staff. The food is excellent. Mum's time there was happy and we are grateful to all the staff. Special thanks from me to the receptionists that would run upstairs with the phone without complaint, just friendly greeting!

My mum moved to The Lodge during the pandemic to be close to her family in Exeter and to receive end-of-life care. She ended up enjoying nearly three more years thanks to the exceptional care and support she received. We already knew The Lodge had a good reputation but it exceeded this and we are so grateful to you all. Those extra years were entirely due to how safe and content she felt. The Lodge team helped support us right through to the end and beyond. All the team have been exceptionally kind, supportive and sensitive.

Our Mum arrived at The Lodge in 2021 in a very poor state of health with a prediction of six weeks to live. From the day of arrival, to the day she slipped quietly away in May 2024 the level of care received was superb.

Choosing a nursing care home for a loved one is possibly one of the most difficult tasks a family may have to do but we chose well. I would therefore highly recommend The Lodge in Exeter.

I cannot speak highly enough of The Lodge. My mum came here for 7 weeks for palliative/end-of-life care. Every aspect from the cleanliness, level of care, food, and of course management is second to none. The kindness, love and empathy my mum received was first-class. They always had her interests and comfort as a priority. As next of kin, I felt listened to and supported at what was an extremely difficult time. It is of no surprise that many staff stay working there for years! Thank you from the bottom of my heart. I truly can’t recommend The Lodge highly enough.

An excellent care home for the last two years of our mother’s life. Kind competent care with great respect and regards for her wishes. Fantastic end-of-life care and support for us all. Spacious light room able to take furniture and pictures. Lovely food served in the restaurant and great care taken to meet dietary needs. Interesting activities and gentle encouragement to residents to participate. Nothing to fault at all.

Great first impressions which were backed up by subsequent experiences. My friend is a very independent person who is being treated with the utmost respect.

Your loved one will be in good hands.

The Lodge was the perfect place for my mother to end her days in comfort. The staff worked hard to ease her transition from home and within a few weeks she was comfortable in the environment. The nursing staff and carers could not have been more attentive - I really felt they had my mother's best interests at heart. On the very few occasions that my mother had a minor complaint it was immediately addressed. Since my brother and I live abroad communication was important and the daily messages from the nursing staff kept us informed and aware of my mother's state of mind and health. Their concern and kindness towards my mother as well as for my brother and me made this difficult transition easier to bear.

My grandfather was extremely happy in this home. The staff were very caring, he thoroughly enjoyed all of the activities which were stimulating and engaging. The food was excellent and the home was clean, warm and friendly.

Both of my parents are residents at The Lodge. Both have differing needs and the team have at all times been kind understanding and professional. My mother passed away peacefully in her sleep and the team ensured we could be with her. They make a real effort to understand each resident as individuals and treat them with dignity and respect. The Lodge also kindly provided the drawing room for Mum's wake which helped with Dad's mobility challenges.

Everyone at the Lodge worked hard to help my husband settle in and to make his last weeks as comfortable as possible. The nurses and carers couldn't do enough for him. They were all professional and thoughtful in their caring for him, and they were very kind and supportive towards me.

The team have been absolutely amazing, keeping my father and his room very clean. Food is well cooked and there is a great variety. Nothing is too much trouble. Lots of events if the residents would like to join in. I felt lots of respect and kindness towards my father. The staff made every effort to make him comfortable, whilst professionally nursing him, and also able to have fun at the right time. The other residents are lovely people, always ready to help and have a chat. I was so pleased my father became part of the family at The Lodge and I would definitely recommend. As a family member I was always made to feel extremely welcome. Thank you to all!