The Seaton

As my wife has only been a resident at The Seaton since July, my visits have been during covid restrictions and therefore, restricted. My wife has severe rheumatism, is living with a broken hip and suffering from advanced dementia and dreaded being in care. Despite being hardly able to communicate, she has a rapport with all the staff and has been able to tell me the food is good and she is happy and obviously well cared for, the staff being very kind, caring and helpful.

Staff always helpful, cheerful and generally on the whole excellent activity programme, including outings and A1 food.

Resident was naturally apprehensive when they moved in ten months ago. As a very regular visitor, I have seen change over time and the resident became relaxed and considers this placement to be their home. The resident and myself have high regard for the staff and management - nothing is too much trouble for either residents or visitors.

Staff are always warm and friendly and we know she is getting the best of care.

The staff and nursing staff at The Seaton are excellent and could not be more helpful to both residents and their relatives, at what can be very distressing at times. As I live out of the area and the office staff are always happy to answer the phone and update me with my father's condition. The nursing staff kept me informed and were supportive and sympathetic

All visitors received the same thoughtfulness being treated as friends and nothing was too much trouble. Excellent home.

It is so reassuring, as a husband, to know that when I leave after my daily visit, that my wife is left in the capable hands of such a friendly and caring staff.

Very welcoming home. Friendly staff at all times. Respect for the residents. Staff know residents well and treat each as individuals. Very caring and for the family too. A wide range of activities and involvement.

My Dad was treated with dignity and respect by each and every member of staff at The Seaton. I witnessed this with my own eyes and he often told me how great the staff are. They offer exactly the right combination of kindness, compassion, honesty and professionalism. I feel extremely fortunate that my Dad was able to live out his last surrounded by people who genuinely care about and clearly take immense pride in what they do – an often very difficult and emotionally challenging job. The food is great, it is nutritious and home prepared, and residents are offered a variety of options daily. The activities on offer to keep people active and happy are fabulous and staff encourage everyone to get involved. I cannot sing The Seaton’s praises highly enough; a truly wonderful experience.

My Aunt has been a resident for the past 14 months before she passed away a couple of weeks ago. During this time I have been impressed by the professionalism of the nursing and local management staff as well as by the compassion and patience of all carers. They all treated my aunt with dignity and respect and local management kept us informed of any events. My aunt was encouraged to participate in activities both inside and outside the home. We were made to feel part of The Seaton family.

The home provided excellent care when the user was unable to stay in her own home. Staff were always very friendly and caring.

During my husband's palliative care in the nursing home, my family and I cannot praise enough the professional and compassionate way care was given not just to him, but also us his family. Even during the final hours of his life, the team were amazing, offering us privacy and support throughout.

My father was a resident at The Seaton from April 2012 until his death in November 2016. On our numerous visits during that time, we have had very positive experience with both day to day staff and management. The carers/nurses have compassion knowledge and skills to make the residents stay as comfortable and stress-free as possible while the management shows vision and understanding to the needs of people coming to the end of their lives. Overall a first class establishment with perhaps the only shortcoming being a shortage of staff at times.