The Seaton

Fore Street, Seaton EX12 2AN
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9.6 31 Reviews
  • The Seaton, Seaton
The Seaton Nursing Home is rated 'outstanding' by the CQC (February 2021) and is located in an elegant Georgian building with its own private gardens and is situated less than a quarter of a mile from the nearby town centre and seafront.

Featuring modern home comforts and facilities, the home offers a quiet country-hotel-like atmosphere and has two lounges, a dining room, conservatory leading to an attractive decking area and a coffee shop with fresh ground coffee available 24 hours a day.

The home provides general nursing and residential care, including respite and rehabilitation. A varied menu with home-cooked meals prepared by the home's chef.

Residents at the home can enjoy regular visits from a hairdresser, chiropodist and an in-house non-profit shop is accessible by all residents.

The Seaton has its own library facilities, as well as a room which can be used for private meetings.

A regular and varied programme of seasonal events and activities is organised by the home's team and this includes a variety of outings on the company bus.

The Seaton is accredited by the Eden Alternative and Meaningful Care Matters and follows these philosophies in daily life. If you would like more information on this it can be found online or by contacting the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650

All fees will be agreed during the assessment process. Please call the home for further information.

These prices are only a guideline, please contact The Seaton to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Emma Seal (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 48+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is at anytime to suit relative

Parking

  • Parking onsite limited recommend parking in the Underfleet carpark during peak times

The Seaton Reviews (31)

9.6

The Seaton has a Review Score of 9.6 (9.649) out of 10, based on 7 reviews in the last 2 years.
Over all time The Seaton has 31 reviews.

Overall Experience
  • 26
  • 5
  • 0
  • 0
  • 0
Date Published
  • 31
  • 2
  • 2
  • 7
  • 24
Reviewer Connection to The Seaton
  • 10
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from Christopher W (Friend of Resident) published on 15 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident was naturally apprehensive when they moved in ten months ago. As a very regular visitor, I have seen change over time and the resident became relaxed and considers this placement to be their home. The resident and myself have high regard for the staff and management - nothing is too much trouble
for either residents or visitors.
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Review from Angela P (Daughter-in-law of Resident) published on 27 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved into The Seaton earlier this year, whilst in the throws of the Covid-19 pandemic, she moved in without us being able to look around beforehand.
She seems very settled and loves getting involved with all the activities put on for the residents.
I don’t think any of her family
have had any concerns whilst she has been there.
Staff are always warm and friendly and we know she is getting the best of care.
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Review from Louise M (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and nursing staff at The Seaton are excellent and could not be more helpful to both residents and their relatives, at what can be very distressing at times. As I live out of the area and the office staff are always happy to answer the phone and update me with my father's condition. The nursing
staff kept me informed and were supportive and sympathetic
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Review from T C (Wife of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the eight months, my husband was in The Seaton nursing home his care was of the highest quality all staff treated him and all other residents with compassion and kindness whilst respecting their dignity.
All visitors received the same thoughtfulness being treated as friends and nothing was too
much trouble. Excellent home.
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Review from Andrew K (Husband of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is bed-bound and has been in The Seaton nursing home, so far, for over 1 and a half years.
The true measure, as far as relatives and residents are concerned, are the care staff. At The Seaton, they are marvellous.
It is so reassuring, as a husband, to know that when I leave after my daily
visit, that my wife is left in the capable hands of such a friendly and caring staff.
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Review from M H (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming home. Friendly staff at all times. Respect for the residents. Staff know residents well and treat each as individuals. Very caring and for the family too. A wide range of activities and involvement.
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Review from Sophi N (Daughter of Resident) published on 14 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was treated with dignity and respect by each and every member of staff at The Seaton. I witnessed this with my own eyes and he often told me how great the staff are. They offer exactly the right combination of kindness, compassion, honesty and professionalism. I feel extremely fortunate that
my Dad was able to live out his last surrounded by people who genuinely care about and clearly take immense pride in what they do – an often very difficult and emotionally challenging job. The food is great, it is nutritious and home prepared, and residents are offered a variety of options daily. The activities on offer to keep people active and happy are fabulous and staff encourage everyone to get involved. I cannot sing The Seaton’s praises highly enough; a truly wonderful experience.
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Review from Rodney H (Nephew of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Aunt has been a resident for the past 14 months before she passed away a couple of weeks ago. During this time I have been impressed by the professionalism of the nursing and local management staff as well as by the compassion and patience of all carers. They all treated my aunt with dignity and
respect and local management kept us informed of any events. My aunt was encouraged to participate in activities both inside and outside the home. We were made to feel part of The Seaton family.
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Review from Teresa H (Daughter-in-law of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home provided excellent care when the user was unable to stay in her own home. Staff were always very friendly and caring.
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Review from Georgina S (Wife of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my husband's palliative care in the nursing home, my family and I cannot praise enough the professional and compassionate way care was given not just to him, but also us his family. Even during the final hours of his life, the team were amazing, offering us privacy and support throughout.
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Review from John T (Son of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was a resident at The Seaton from April 2012 until his death in November 2016. On our numerous visits during that time, we have had very positive experience with both day to day staff and management. The carers/nurses have compassion knowledge and skills to make the residents stay as comfortable
and stress-free as possible while the management shows vision and understanding to the needs of people coming to the end of their lives. Overall a first class establishment with perhaps the only shortcoming being a shortage of staff at times.
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Current Review Score: 9.6 (9.649)

Overview of Review Score

The Review Score of 9.6 (9.649) out of 10 for The Seaton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for The Seaton is calculated as follows: ( (75 Excellents x 5) + (4 Goods x 4) ) ÷ 79 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for The Seaton is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Emma

Emma Seal

Job Title: Home Manager - RGN

As the Homes Manager I am happy to advise you of the service we offer. feel free to contact me.

Kelly

Kelly Boweren

Job Title: Administration Manager

I am Kelly, I work alongside Emma at The Seaton and am happy to help with any queries or direct you to the right person. Please give me a call.

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