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Together with professional healthcare, the Muscliff Team looks to provide outstanding tailored care alongside an interesting and active lifestyle, with an activities programme contributing to residents' enjoyment.
A spacious and comfortable interior includes its own sensory room, portable sensory units, and a hairdressing salon, with a shopping and library service.
Care Provided by Muscliff Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
The price(s) shown are provided by the care home. Contact Muscliff Nursing Home for full pricing details and T&Cs.
Contact Muscliff Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Birchstone Care
- Private Owned
Person in charge
- Laura Patai (Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (11)
Visiting
- Muscliff Nursing Home welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.
Parking
- Free limited parking is available on site, roadside parking is also available
Muscliff Nursing Home Reviews (59)
Muscliff Nursing Home has a Review Score of 9.7 (9.708) out of 10, based on 25 reviews in the last 2 years.
Over all time Muscliff Nursing Home has 59 reviews.
I visit my mum frequently, and the staff are always friendly and welcoming. The home has a lovely homely environment. There is staff available at all times to help. They always welcome us with a smile on their faces. I ask too many questions, but they have the patience to explain everything to me. I can't praise the staff enough.
Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. I will share your feedback with the team.
The staff, especially the nurses, are so kind and welcoming. My mother moved into the home a few months ago now, and it feels like her own home. She is very well looked after in a warm and friendly environment, providing continuing excellent care since she has been a resident.
Thank you for your kind words and recognition of the team Muscliff. I will pass on your review to the team.
This choice of home was our preferred option and we were so pleased that they had a nice place for Mum. The care provided was exceptional with nothing being too much trouble. The staff treated Mum with dignity and respect, ensuring she was comfortable and settled at all times. I cannot thank the fantastic staff enough for the love and care given to Mum and also to us, their children.
Thank you so much for your lovely feedback. It encourages our staff to deliver better care.
My dad has been in Muscliff Care Home for more than three years. The staff have looked after my dad's needs and he always looks lovely and clean. The rooms are really lovely and clean with good furniture, even with their own en-suite. The food is of excellent quality, the menus always sound excellent choice. Even though I haven't been able to see him much because of COVID and lockdowns he's still happy. I was worried at the beginning of the pandemic that he would deteriorate but he looks amazing, considering he is now in his 90's. The staff team is outstanding and caring. The staff cannot be praised enough. They have resident's activities every day and some days they have singing. I would recommend Muscliff to everyone.
Thank you so much for the lovely comments. It's much appreciated.
They are also very kind to me - I always feel welcomed. I can also ask questions whenever I need and I know my requests and queries will be taken seriously. The Matron is very approachable and she knows her residents!
The activities staff come up with lots of things to keep the residents entertained and stimulated - my mum especially enjoys the art and craft activities. There is always lots of music which she likes too.
The staff are also very efficient - I feel confident that the nursing staff will always do their best for my mum and that they keep an eye on her, something that has been even more important with the situation over the last year.
Thank you so much to everyone at Muscliff!
My husband was at Muscliff Nursing Home for 6 weeks. During his stay, he received excellent care and support. All his needs were catered for. The staff were amazing in every way. Nothing was ever too much trouble. I couldn't have wished for a better nursing home for my husband. They genuinely care for the residents who are treated with the utmost respect.
Thank you so much for your lovely comments. It's an encouragement for our staff team to continue their excellent work...
In my opinion, Muscliff Nursing Home is wonderful. They are absolutely caring of my husband. The staff, with culture from various parts of the world, have been caring with myself and helping me through the difficult times of having a husband in a care home with dementure.
Thank you so much for your lovely comments. It's much appreciated.
My sister has been in Muscliff Nursing Home for two years and has been well cared for. In this time there has generally been an improvement in the love and care that she received, all credit go to the entire team, from management to care team. The management team are always ready to listen, they do try to implement suggestions.
Thank you so much for your comments. We like to go the extra mile to provide the extra care.
I am really happy with the way our mum has been cared for. The staff are always friendly and professional. They are always available to discuss how Mum's day has gone and will refer Mum to the doctors and dietician. Overall, the services are all excellent and over and above. Very good management.
Thank you so much for your comments. The kind words have been passed to our staff team.
My mum stayed at Muscliffe Nursing Home from December 2020. It was difficult to visit her because of the lockdown but the WhatsApp and Zoom they had was brilliant. I have seen more of Mum than I ever did. What a brilliant place. Now we get to see her in three different ways.
Thank you so much for your comments. It's much appreciated.
All of the staff are fantastic and caring, always have a smile on their faces. They have made my dad welcome and help us with everything possible during our visits. I couldn't recommend them more.
Thank you so much for your kind words and positive feedback.
Muscliffe Nursing Home has been amazing, the staff are very friendly but professional. They have all gone above and beyond their duty during the pandemic. Arranging socially distanced visits for anyone who has a loved one living there. They have been very reassuring that their residents are well and enjoying life as much as they can. If they have any concerns they have made contact quickly to inform us of there concerns or for our thoughts/advice. I cannot fault the home or staff in any way, they do an amazing job. Thank you.
Thank you for your lovely feedback. I am really proud of the team.
Muscliff Home accepted my mother at short notice on her discharge from the hospital. Over almost 5 years, the staff did their best to deal with her sometimes difficult behaviour. They treated her with dignity and respect. I would especially mention one lady who won Mum's confidence and managed to get her to do things others could not! We were always welcomed on visits and kept informed of any medical issues and concerns. At the end of my mother's life, good contact was maintained, video calls were arranged, and the matron sat with her in her final hours. My father and I are grateful for all Muscliff Home did to make my mother's final years as comfortable as possible.
Thanks, both of you for the kind and appreciating words. We, as a team, are doing our very best for our residents.
They are extremely kind, compassionate and caring.
It is an excellent team.
Thank you for your review for Muscliff Care Home.
When the time came and Mum was passing they could not have done more for me. The staff were honest caring and kept me informed. Mum was never left alone (to my knowledge) and the atmosphere in the room was calm caring and quite peaceful.
Even after Mum passed they gave me all the phone numbers and contact I needed - a blessing as I was in no condition to find out all these things.
Thank you to everyone involved even to the lady who attended Mum's funeral. Complete care what more do you want.
This is an excellent home. Staff and manager are very helpful, always welcoming with a smile on face. Happy to recommend them to anyone.
My wife was admitted in December with a serious illness. She has received superb nursing care. Her pain relief has been monitored and is now comfortable. Her daily needs are catered for by a happy, devoted and caring staff.
Nice homely feel as you walk in the door. Bright and clean. Extremely kind and caring staff. My mother is treated with dignity and kindness and nothing is too much trouble. Tea and coffee, cakes and biscuits are brought round very regularly. All the meals look lovely. Anything she wants, she can have. Plenty of activities if you want to join us and it is encouraged. Rooms are very clean and done by very pleasant staff. In fact, everyone we have come across has been lovely. Thank you.
Extremely recommend this care home. The staff are exceptional. I was always welcomed with a smile on face and they were kind and compassionate to the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 26 Aug 2026
Residents at Muscliff Care Home enjoyed a relaxing afternoon of pampering, with the home’s nail bar open for anyone who fancied having their nails done. Alongside the nail treatments, residents...
- 26 Aug 2026
Residents, families and friends came together for a fantastic afternoon at Muscliff Care Home’s Summer BBQ, enjoying good food, live music and plenty of time together in the sunshine. The...
- 26 Aug 2026
?? A lovely visit from Arthur and Lucy! We had such a lovely time welcoming Arthur, a Community Dog from Helpful Hounds, and Lucy to Muscliff Care Home. Helpful Hounds’...
There are no upcoming events for Muscliff Nursing Home.
Awards / Recognitions (4)
- 30 Oct 2025Recipient: Birchstone Care
- 27 Sep 2024Recipient: Birchstone Care
- 17 May 2024Recipient: Birchstone Care
Meet the Team (1)

Sharron is enthusiastic and dedicated, supporting and motivating staff to provide the highest standards of care in a safe, nurturing and empowering environment for all who live and work here, underpinned by values such as dignity, understanding, clear communication, and compassion.
Sharron enjoys celebrating milestones with residents, relatives and colleagues, and making a positive and meaningful difference through her work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Muscliff Nursing Home to verify any information. View our terms and conditions. Muscliff Nursing Home has an Enhanced Service -more info.