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Muscliff Nursing Home

5 Tolpuddle Gardens, Muscliff, Bournemouth, Dorset BH9 3RE
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Muscliff Nursing Home, Bournemouth
Muscliff Nursing Home, Bournemouth
Muscliff Nursing Home, Bournemouth

Muscliff Nursing Home has been purpose-built to achieve a homely living environment for older people with care needs.

Together with professional healthcare, the Muscliff Team looks to provide outstanding tailored care alongside an interesting and active lifestyle, with an activities programme contributing to residents' enjoyment.

A spacious and comfortable interior includes its own sensory room, portable sensory units, and a hairdressing salon, with a shopping and library service.

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Care Provided by Muscliff Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,650 - £1,800From £1,900
Residential Dementia Care£1,650 - £1,800From £1,900
Nursing Care£1,650 - £1,800From £1,900
Nursing Dementia Care£1,650 - £1,800From £1,900

These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.

Contact Muscliff Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Laura Patai (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • Muscliff Nursing Home welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.

Parking

  • Free limited parking is available on site, roadside parking is also available

Muscliff Nursing Home Reviews (59)

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9.7

Muscliff Nursing Home has a Review Score of 9.7 (9.708) out of 10, based on 25 reviews in the last 2 years. Over all time Muscliff Nursing Home has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from P R (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

I visit my mum frequently, and the staff are always friendly and welcoming. The home has a lovely homely environment. There is staff available at all times to help. They always welcome us with a smile on their faces. I ask too many questions, but they have the patience to explain everything to me. I can't praise the staff enough.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. I will share your feedback with the team.

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Review from E J (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card
Overall Experience

The staff, especially the nurses, are so kind and welcoming. My mother moved into the home a few months ago now, and it feels like her own home. She is very well looked after in a warm and friendly environment, providing continuing excellent care since she has been a resident.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you for your kind words and recognition of the team Muscliff. I will pass on your review to the team.

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Review from P H (Son of Resident) published on 4 October 2021 Submitted via Postal Card
Overall Experience

This choice of home was our preferred option and we were so pleased that they had a nice place for Mum. The care provided was exceptional with nothing being too much trouble. The staff treated Mum with dignity and respect, ensuring she was comfortable and settled at all times. I cannot thank the fantastic staff enough for the love and care given to Mum and also to us, their children.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your lovely feedback. It encourages our staff to deliver better care.

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Review from J W (Daughter of Resident) published on 27 July 2021 Submitted via Postal Card
Overall Experience

My dad has been in Muscliff Care Home for more than three years. The staff have looked after my dad's needs and he always looks lovely and clean. The rooms are really lovely and clean with good furniture, even with their own en-suite. The food is of excellent quality, the menus always sound excellent choice. Even though I haven't been able to see him much because of COVID and lockdowns he's still happy. I was worried at the beginning of the pandemic that he would deteriorate but he looks amazing, considering he is now in his 90's. The staff team is outstanding and caring. The staff cannot be praised enough. They have resident's activities every day and some days they have singing. I would recommend Muscliff to everyone.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for the lovely comments. It's much appreciated.

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Review from Elettra S (Daughter of Resident) published on 21 June 2021 Submitted via Website
Overall Experience
All of the staff at Muscliff are so kind to my mum and they have endless patience! They treat her with respect and humour and take the time to understand her needs. The staff at Muscliff take time to personalise my mum's experience and so she can have things around her that she likes.
They are also very kind to me - I always feel welcomed. I can also ask questions whenever I need and I know my requests and queries will be taken seriously. The Matron is very approachable and she knows her residents!
The activities staff come up with lots of things to keep the residents entertained and stimulated - my mum especially enjoys the art and craft activities. There is always lots of music which she likes too.
The staff are also very efficient - I feel confident that the nursing staff will always do their best for my mum and that they keep an eye on her, something that has been even more important with the situation over the last year.

Thank you so much to everyone at Muscliff!

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Review from L H (Wife of Resident) published on 4 June 2021 Submitted via Postal Card
Overall Experience

My husband was at Muscliff Nursing Home for 6 weeks. During his stay, he received excellent care and support. All his needs were catered for. The staff were amazing in every way. Nothing was ever too much trouble. I couldn't have wished for a better nursing home for my husband. They genuinely care for the residents who are treated with the utmost respect.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your lovely comments. It's an encouragement for our staff team to continue their excellent work...

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Review from A T (Wife of Resident) published on 4 June 2021 Submitted via Postal Card
Overall Experience

In my opinion, Muscliff Nursing Home is wonderful. They are absolutely caring of my husband. The staff, with culture from various parts of the world, have been caring with myself and helping me through the difficult times of having a husband in a care home with dementure.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your lovely comments. It's much appreciated.

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Review from M W (Sister of Resident) published on 19 May 2021 Submitted via Postal Card
Overall Experience

My sister has been in Muscliff Nursing Home for two years and has been well cared for. In this time there has generally been an improvement in the love and care that she received, all credit go to the entire team, from management to care team. The management team are always ready to listen, they do try to implement suggestions.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your comments. We like to go the extra mile to provide the extra care.

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Review from F H (Son of Resident) published on 19 May 2021 Submitted via Postal Card
Overall Experience

I am really happy with the way our mum has been cared for. The staff are always friendly and professional. They are always available to discuss how Mum's day has gone and will refer Mum to the doctors and dietician. Overall, the services are all excellent and over and above. Very good management.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your comments. The kind words have been passed to our staff team.

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Review from R N (Son of Resident) published on 19 May 2021 Submitted via Postal Card
Overall Experience

My mum stayed at Muscliffe Nursing Home from December 2020. It was difficult to visit her because of the lockdown but the WhatsApp and Zoom they had was brilliant. I have seen more of Mum than I ever did. What a brilliant place. Now we get to see her in three different ways.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your comments. It's much appreciated.

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Review from Susan D (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

All of the staff are fantastic and caring, always have a smile on their faces. They have made my dad welcome and help us with everything possible during our visits. I couldn't recommend them more.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you so much for your kind words and positive feedback.

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Review from Zoe J (Private Carer of Resident) published on 7 May 2021 Submitted via Website
Overall Experience

Muscliffe Nursing Home has been amazing, the staff are very friendly but professional. They have all gone above and beyond their duty during the pandemic. Arranging socially distanced visits for anyone who has a loved one living there. They have been very reassuring that their residents are well and enjoying life as much as they can. If they have any concerns they have made contact quickly to inform us of there concerns or for our thoughts/advice. I cannot fault the home or staff in any way, they do an amazing job. Thank you.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thank you for your lovely feedback. I am really proud of the team.

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Review from Sue B (Daughter of Resident) published on 22 April 2021 Submitted via Website
Overall Experience

Muscliff Home accepted my mother at short notice on her discharge from the hospital. Over almost 5 years, the staff did their best to deal with her sometimes difficult behaviour. They treated her with dignity and respect. I would especially mention one lady who won Mum's confidence and managed to get her to do things others could not! We were always welcomed on visits and kept informed of any medical issues and concerns. At the end of my mother's life, good contact was maintained, video calls were arranged, and the matron sat with her in her final hours. My father and I are grateful for all Muscliff Home did to make my mother's final years as comfortable as possible.

Reply from Dedrey Charles, Matron/Manager at Muscliff Nursing Home

Thanks, both of you for the kind and appreciating words. We, as a team, are doing our very best for our residents.

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Review from J H (Daughter of Resident) published on 2 July 2019 Submitted via Postal Card
Overall Experience
Care given to my mom in the Muscliff care home is of a very high standard. The staff are welcoming, very friendly and always available to help. They are very professional in their approach and treat mom with respect.
They are extremely kind, compassionate and caring.

It is an excellent team.

Reply from Mahmood Poonja, Director at Muscliff Nursing Home

Thank you for your review for Muscliff Care Home.

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Review from C B (Daughter of Resident) published on 31 May 2019 Submitted via Website
Overall Experience
I cannot sing the praises of this home enough. My mum had dementia and had fallen twice in 2018 I was extremely lucky that Mum got a place here. Her care was caring and friendly. The staff are interactive and deal with everyone with respect. If I had any worries as I lived 3 hours away they were always great on the end of the phone.
When the time came and Mum was passing they could not have done more for me. The staff were honest caring and kept me informed. Mum was never left alone (to my knowledge) and the atmosphere in the room was calm caring and quite peaceful.
Even after Mum passed they gave me all the phone numbers and contact I needed - a blessing as I was in no condition to find out all these things.

Thank you to everyone involved even to the lady who attended Mum's funeral. Complete care what more do you want.

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Review from Richard W (Son of Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience

This is an excellent home. Staff and manager are very helpful, always welcoming with a smile on face. Happy to recommend them to anyone.

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Review from John W (Husband of Resident) published on 28 January 2019 Submitted via Postal Card
Overall Experience

My wife was admitted in December with a serious illness. She has received superb nursing care. Her pain relief has been monitored and is now comfortable. Her daily needs are catered for by a happy, devoted and caring staff.

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Review from Sally G (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card
Overall Experience

Nice homely feel as you walk in the door. Bright and clean. Extremely kind and caring staff. My mother is treated with dignity and kindness and nothing is too much trouble. Tea and coffee, cakes and biscuits are brought round very regularly. All the meals look lovely. Anything she wants, she can have. Plenty of activities if you want to join us and it is encouraged. Rooms are very clean and done by very pleasant staff. In fact, everyone we have come across has been lovely. Thank you.

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Review from Simil M (Friend of Resident) published on 31 July 2018 Submitted via Website
Overall Experience

Extremely recommend this care home. The staff are exceptional. I was always welcomed with a smile on face and they were kind and compassionate to the residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 26 Aug 2026

    Residents at Muscliff Care Home enjoyed a relaxing afternoon of pampering, with the home’s nail bar open for anyone who fancied having their nails done. Alongside the nail treatments, residents...

  • 26 Aug 2026

    Residents, families and friends came together for a fantastic afternoon at Muscliff Care Home’s Summer BBQ, enjoying good food, live music and plenty of time together in the sunshine. The...

  • 26 Aug 2026

    ?? A lovely visit from Arthur and Lucy! We had such a lovely time welcoming Arthur, a Community Dog from Helpful Hounds, and Lucy to Muscliff Care Home. Helpful Hounds’...

Upcoming Events

There are no upcoming events for Muscliff Nursing Home.

Awards / Recognitions (4)

  • 30 Oct 2025Recipient: Birchstone Care
  • 27 Sep 2024Recipient: Birchstone Care
  • 17 May 2024Recipient: Birchstone Care

Accreditations

Meet the Team (1)

Sharron Fitzgerald
Sharron FitzgeraldJob Title:Care Home Manager

Sharron is enthusiastic and dedicated, supporting and motivating staff to provide the highest standards of care in a safe, nurturing and empowering environment for all who live and work here, underpinned by values such as dignity, understanding, clear communication, and compassion.

Sharron enjoys celebrating milestones with residents, relatives and colleagues, and making a positive and meaningful difference through her work.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Muscliff Nursing Home to verify any information. View our terms and conditions. Muscliff Nursing Home has an Enhanced Service -more info.