Cotswold House Care Home, Stroud, Gloucestershire
Cotswold House Care Home, Stroud, Gloucestershire
Cotswold House Care Home, Stroud, Gloucestershire

Cotswold House Care Home pursues an ethos of respect and dignity throughout all its services, within an environment where residents are able to relax in homely comforts, enjoy personal interests and organised activities, as well as nutritious food.

A converted vicarage, the accommodation benefits from significant refurbishment, enhancing its homely features and tailoring the interior to professional care but also to a relaxing lifestyle.

Care workers are trained to carry out individualised services, whether for long-term or complex needs, as well as temporary respite.

Owner: Cotswold House Care Home Ltd

Person in charge: Joanne Howells (Home Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Hearing Impairment • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke

Admission Information: Ages 55+.

Single Rooms: 44

Shared Rooms: 2

Rooms with ensuite WC: 36

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cotswold House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 15 Jan 2018

2 Single ensuite rooms for Nursing, residential or dementia care. 1 Premium ensuite wetroom, newly refurbished October 2017

Reviews

8.6 Cotswold House Care Home has a Review Score of 8.6 (8.557)

The Review Score of 8.6 (maximum of 10) for Cotswold House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Cotswold House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.744 for Cotswold House Care Home is calculated as follows: ( (61 Excellents x 5) + (21 Goods x 4) ) ÷ 82 Ratings = 4.744

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.813 Points relating to the number of positive Reviews for Cotswold House Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 3 Reviews ÷ 9.6 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cotswold House Care Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cotswold House Care Home

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Friend of Resident/Service User
    1

My mother has been at Cotswold Care Home for five plus years and over that time there have been a few changes of management.
We can say that the present management is the best by far.
I am totally satisfied with the care my mother is receiving and I am happy to have the opportunity in forwarding my views regarding Cotswold Care Home and their management.

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father came to Cotswold House Care Home after a stay in the hospital, first for respite, then as a permanent resident.
The staff have made my dad feel very welcome and treat him with dignity. He feels secure and at home. The staff and carers make me feel welcome and listen to any concerns I have, I am allowed to bring in the dog, which dad loves and this helps him feel more at home.
I would recommend Cotswold House Care Home as I feel it is a home from home.

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

As a frequent visitor to this home on a weekly voluntary basis I would describe it as a real home from home The staff are brilliant and attentive and caring to the residents and visitors a caring clean safe environment happy vibe.

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My husband is a full time resident of Cotswold House in Stroud. My husband has parkinsons disease, lewy body dementia and has had a stroke, all of which has made him a quite difficult resident in many ways. The staff at Cotswold House have been incredibly patient, extremely caring in every way and have always acted professional. I cannot fault the love and care each and every member of staff has shown to my husband - they have on many occasions "gone the extra mile" for my him and indeed the other residents too. I find the staff team, from the manager and assistant manager down through the staff, all work well together - as a team should work. This creates a very happy atmosphere which is apparent when you walk in!

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy. I think the care is excellent.

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very grateful to all regular carers and nurses at Cotswold House, day and night staff are smashing, at least I can sleep at night.
Some of the agency spend more time on their mobile phones. I would like all mobile phones handed in before staff go on duty. Maybe then the agency staff will be more concerned about what's going on around them. Sorry but that's the one thing that made me cross.

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Kate Horsted, Director at Cotswold House Care Home responded to this review on 07 Sep 2015:

Cotswold House Care Home is delighted with your comments in respect of our permanent staff. We have been working hard to recruit more good quality full time care staff and am pleased to say that we have several new experienced members joining our team

My husband was in this care home for respite care sometime June 2015 for 2 weeks. I always found all the staff very kind and helpful. At the moment he has, I believe been here again so far for 2 weeks. Although of course he wishes to come home, I cannot imagine this will happen. I should be very relieved and happy, knowing how kind they all are, to see him settle here.

How likely would you be to recommend Cotswold House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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