Cotswold House Care Home

All staff at Cotswold House were exemplary whilst caring for my Mother In Law during her stay here (with advanced Dementia). During our visits here it was evident at all times of how dedicated and caring all staff were to all of the residents, and also how supportive of their relatives they all were. The progression of this debilitating disease is so hard to endure, yet the joy we had here visiting my Mother In Law, and participating and enjoying the enormously varied activity events provided by the Activities Team, their enthusiasm and delight at seeing the joy they bought to residents was as overwhelming as our happiness. Their delight in passing on other experiences of other activities and my Mother In Laws interactions was heartwarming and has given us so many treasured memories of my Mother In Law. The welcome by staff upon arrival, smiles and greetings from all other staff whilst passing through the home fully reinforced the "this is their home" integration.

Thank you all, so much.

If you are looking for an alternative to the somewhat impersonal large, modern care homes with the many amenities that abound - this is it.

My mother lived at Cotswold House from Feb 2025 to earlier this month when she died. We had two recommendations from different friends & experience of two other local homes that we tried for respite first before choosing this as her permanent home when she became frail & could no longer live with us. It's the staff that make Cotswold House unbeatable. My mother was treated caringly & with great respect & affection; despite her dementia she did connect with the lovely, gentle & kind nurses who looked after her so carefully & considerately. She was always clean & well turned out, & great care was taken to put necklaces & her watch on each day. Her health & her needs were carefully monitored, & her room & her possessions were also well-looked after too. Cotswold House is not as smart as some other homes locally, but that's window dressing. The people here are kind, trustworthy & genuine. They run a tight professional family ship from the top down & we highly recommend Cotswold House .

My dad was admitted to Cotswold House last year. The team worked with us so that they could give him the best possible care and quality of life. They ensured that Dad's last few months were happy, peaceful and comfortable.

GP and nursing care was outstanding. Clinical expertise and leadership ensured that any minor change in his health was identified, investigated and treated immediately and appropriately.

The activities provided catered for all interests and abilities with appropriate and stimulating activities. Dad had daily 1:1 sessions which he really enjoyed.

The environment was spotlessly clean and fresh with no unpleasant odours. There was also a warm family atmosphere rather than a clinical or institutional environment.

Dad was treated with great respect, dignity and compassion throughout his stay. We commend everyone and take great comfort from the expert care, compassion and love.

Highly recommended.

I visit the home several times in the week. The staff always have a smile always willing to make people happy even sometimes it must be hard. I'm sure they do all they can to help all the clients. They also have the animals it which the clients adore them all. Guinea pigs, a donkey and the dog.

Since my sister has been in Cotsworld House Care Home, I feel that they understand her needs and the way that she communicates with her eyes and facial expressions. My sister is non-verbal so it's reassuring to know they understand her. My sister has very complex needs, not only non-verbal, she is unable to walk and is also peg-fed. I feel the home manages these needs extremely well.

Great staff who invariably work with a smile on their faces, despite the difficulties of working with dementia sufferers.

The activities are a noy and it is great to join in! He does sometimes appear in other people's clothes and has lost 3 pairs of glasses, 1 pair of shoes and slippers but as long as he's getting the care it's the last of our worries. Thank you.

My son was very anxious in transferring to a care home for end-of-life care. His care has been managed very well. Enabling staff to treat him with respect and warmth, to consult him on his needs, and to meet them with compassion.

My mum was a resident for 13 months and received such wonderful care from all the staff. She was confined to bed the whole time but was still able to join in the activities as they were taken to her room which she really enjoyed. All staff were friendly, caring and loving towards Mum. In her last few days, I was with Mum all day and the care staff were so lovely to me too. I really appreciated their kindness during that really difficult and sad time. Thank you to you all, you're truly amazing.

My husband suffered from Dementia and was with you for the last eight months of his life. During this time he was settled and appeared calm and in good spirits. He was always clean and showered and warm. The staff were excellent, always very kind to my husband and always very kind to myself and my family. During his final days, he was treated with great respect and dignity and had a calm and peaceful death with myself and my daughter present.

She was always treated with dignity and compassion. The kindness and compassion shown by the team to myself and the family at really difficult times will never be forgotten.

As my husband's descent into the abyss of dementia accelerated all of the staff at Cotswold House responded magnificently as his behaviour became more challenging, along with his care needs increasing exponentially. I shall always be grateful for their loving compassionate care of him in his final weeks, along with their support of me. Throughout his three-plus years at Cotswold House Care Home, all the staff treated him with endless patience and kindness and made sure that he enjoyed each day as much as possible.

I'm pleased with everything Cotswold House Care Home staff have done for my husband. I like the fact that residents are entertained regularly and have plenty of activities. The rooms are clean, bright and comfortable and the staff are very helpful. My husband has enjoyed the meals provided, he nearly always finishes the entire meal! It's safe, secure and I feel it's good value for money.

My aunt moved in over two years ago, she has settled well. Myself and the family are so happy, she is well looked after by the best staff and she's safe. When we visit the staff are really nice and helpful.

An amazing team of staff; carers, seniors, nurses, management team etc. Good communication from the home to myself about any concerns regarding my family member. Excellent care given. Staff are always polite and welcoming.

A relative stayed in an attic room for a couple of months. She had been in hospital for 6 months and she and her family understood her time at Cotswold House was to further help her regain her strength before she returned home. Instead, her well-being deteriorated. The room was shabby and very warm. On day one she had one very thin pillow, the need for extra pillows, a footstool and a toilet seat was only addressed when we asked - this should have been assessed as soon as she arrived and showed the overall calibre of the home in general.

Mum went to Cotswold House Care Home for 3 weeks respite care after contracting Covid-19. She said the staff were wonderful and looked after her really well. She felt thoroughly spoilt. A hard act for me to follow now she has returned home.

A big thank you to all the staff in this immensely difficult time.