Cotswold House Care Home

Being in Canada, it was wonderful to know that Nana was so well cared for by staff at Cotswold House. She enjoyed the care she received, the cups of tea and the singing/recreation programmes at the home. We truly appreciate all the kindness and care you put into each of your residents.

In the short time that my sister has been at this care home, the staff have been very good and positive at helping her to settle in and she is now showing signs of improvement. They have also taken the time to ascertain her likes and dislikes by discussing with family members and I now believe they fully understand all of her needs. They are very proactive in her care and they are helping her to socialise by taking her into the communal areas of the home, which she thoroughly enjoys. The manager and nursing staff update the family on progress and what she has been doing on a regular basis, they also keep us updated on any health or dental issues and telephone if they have any concerns. As a family, we are very positive about this care home, the management team, nursing and general staff.

I have peace of mind knowing that my dad is well looked after and safe.

But, the key praise must be given to the nursing and care team, to whom the greatest compliment I can give, is that they were like family to us and my Father. The food is also excellent.

Cotswold House Care Home is a home that makes both clients and visitors feel very welcome. It has a nice friendly atmosphere, both staff and management are welcoming to everyone at the care home. It is always very clean, has comfortable chairs in both day rooms where music and TV is available.

I visited a friend here a few weeks ago and the care home seems lovely. The new refurbishment looks fantastic, very smart. My friend seems well cared for and is happy. The staff are friendly and always greet you with a smile.

The staff are kind and friendly. They have made mum and myself very welcome.

Lovely staff and lovely manager. Thank you for all you did.

Immaculate, very caring.

My grandmother became a resident at Cotswold House Care Home after suffering a stroke in 2017. Moving her from her previous home to Cotswold Care Home was a big step but I have been very happy with the overall standard of the home - the atmosphere is caring and respectful, and my grandmother is very happy there. Staff are always patient, giving her the spaces she needs while at the same time ensuring that all her needs are met. Her room is homely with beautiful views and always kept clean. She enjoys taking part in the activities organised by the home, like singing - and staff will spend time chatting with her in the living room. The home feels secure and management are always welcoming - I would definitely recommend this care home to others.

I am totally satisfied with the care my mother is receiving and I am happy to have the opportunity in forwarding my views regarding Cotswold Care Home and their management.

I would recommend Cotswold House Care Home as I feel it is a home from home.

As a frequent visitor to this home on a weekly voluntary basis I would describe it as a real home from home The staff are brilliant and attentive and caring to the residents and visitors a caring clean safe environment happy vibe.

My husband is a full time resident of Cotswold House in Stroud. My husband has parkinsons disease, lewy body dementia and has had a stroke, all of which has made him a quite difficult resident in many ways. The staff at Cotswold House have been incredibly patient, extremely caring in every way and have always acted professional. I cannot fault the love and care each and every member of staff has shown to my husband - they have on many occasions "gone the extra mile" for my him and indeed the other residents too. I find the staff team, from the manager and assistant manager down through the staff, all work well together - as a team should work. This creates a very happy atmosphere which is apparent when you walk in!

Very happy. I think the care is excellent.

Some of the agency spend more time on their mobile phones. I would like all mobile phones handed in before staff go on duty. Maybe then the agency staff will be more concerned about what's going on around them. Sorry but that's the one thing that made me cross.

My husband was in this care home for respite care sometime June 2015 for 2 weeks. I always found all the staff very kind and helpful. At the moment he has, I believe been here again so far for 2 weeks. Although of course he wishes to come home, I cannot imagine this will happen. I should be very relieved and happy, knowing how kind they all are, to see him settle here.