Horton Cross Nursing Home is an Ilminster facility that is registered for forty-seven residents and specialises in personalised care for older people, as well as having a great depth of expertise in dementia care.
Residents have the comfort of en-suite bedrooms, with the home being set up to support privacy and dignity, whilst nurses and skilled carers are available at all hours of the day and night.
Contact Horton Cross to confirm what's included and get a personalised quote:
Horton Cross can accommodate Double occupied rooms for married couples.
The price(s) shown are provided by the care home. Contact Horton Cross for full pricing details and T&Cs.
Horton Cross has a Review Score of 9.6 (9.601) out of 10, based on 32 reviews in the last 2 years.
Over all time Horton Cross has 48 reviews.
Dad and all the family were made to feel welcome & at home from the moment we brought dad in. Communication, compassion & caring from every single staff member, from management, nurses, carers, reception, kitchen & house keeping. They have all provided outstanding comfort & support to dad & the...
Dad and all the family were made to feel welcome & at home from the moment we brought dad in. Communication, compassion & caring from every single staff member, from management, nurses, carers, reception, kitchen & house keeping. They have all provided outstanding comfort & support to dad & the whole family
Thank you for taking the time to share your kind words and honest feedback about Horton Cross Nursing Home.
It means a great deal to our whole team to know that your dad and family felt welcome, cared for and supported. Thank you for placing your trust in us and giving us the opportunity to care...
Thank you for taking the time to share your kind words and honest feedback about Horton Cross Nursing Home.
It means a great deal to our whole team to know that your dad and family felt welcome, cared for and supported. Thank you for placing your trust in us and giving us the opportunity to care for your father with compassion, dignity and respect.
I will share your thoughtful comments with all our staff. Your appreciation is a meaningful recognition of the care they provide, and your feedback helps us continue to improve.
With warm wishes,''Lumi'' Elena-Luminita Porancea /GM and the Horton Cross team
It's always a pleasure to visit weekly and see all the residents . There's a lot going on in the summer, garden fetes , and celebrations, all celebrated with decorations, and special menus. I am impressed at how relaxed my MiL is, having seen her become more and more anxious over the years, now,...
It's always a pleasure to visit weekly and see all the residents . There's a lot going on in the summer, garden fetes , and celebrations, all celebrated with decorations, and special menus. I am impressed at how relaxed my MiL is, having seen her become more and more anxious over the years, now, she seems entirely settled and tells me regularly just how well she sleeps ! As a family we feel able to finally relax knowing she is really well cared for.
Thank you very much for your wonderful and thoughtful feedback. It means so much to us to hear that your mother-in-law feels settled, relaxed and safe, and that she regularly tells you how well she is sleeping. Knowing that your family can now relax because you feel confident she is well cared for...
Thank you very much for your wonderful and thoughtful feedback. It means so much to us to hear that your mother-in-law feels settled, relaxed and safe, and that she regularly tells you how well she is sleeping. Knowing that your family can now relax because you feel confident she is well cared for is one of the most meaningful compliments our team could receive. We are also delighted that you enjoy visiting the home and seeing residents taking part in our summer celebrations, garden events and special themed meals. We work hard to create a warm, welcoming environment where residents can enjoy meaningful experiences and continue to feel part of a community. Your kind words will be shared with the entire team. Recognition like this gives our staff great encouragement and reminds them that their dedication, compassion and hard work are noticed and appreciated by residents and their families. We remain committed to maintaining these high standards, continuing to improve every day.
As always, the calm atmosphere and attentive staff make this a really relaxed place. Residents receive pleasant greetings by all staff, good food, entertainment and mental stimulation, quizzes, games and discussions to suit all. There are pleasant communal areas for social interaction ,lovely...
As always, the calm atmosphere and attentive staff make this a really relaxed place. Residents receive pleasant greetings by all staff, good food, entertainment and mental stimulation, quizzes, games and discussions to suit all. There are pleasant communal areas for social interaction ,lovely gardens and with Mum's large room, with recliner armchairs ,we sometimes visit in her room. We always leave feeling she is well looked after, happy and without any form of anxiety.
We are delighted to hear that you continue to experience Horton Cross as a calm, welcoming and relaxed home. It is particularly meaningful to know that your mum appears happy, comfortable and free from anxiety,...
Thank you very much for taking the time to share such thoughtful and positive feedback.It is also lovely to hear that your mum's room provides a comfortable and personal space where your family can spend meaningful time together, alongside the communal areas and gardens available for everyone to enjoy. Your feedback is greatly appreciated .
Always brilliant to see her and I could see she was pleased to see me...
Good job everyone. Luv you alll
Thank you very much for your kind and touching feedback. We truly appreciate you taking the time to share your experience.
It is wonderful to hear that you received a warm welcome and found your mum comfortable, happy and enjoying a playful moment with one of our carers. Seeing our residents...
Thank you very much for your kind and touching feedback. We truly appreciate you taking the time to share your experience.
It is wonderful to hear that you received a warm welcome and found your mum comfortable, happy and enjoying a playful moment with one of our carers. Seeing our residents smiling, laughing and connecting with the people around them means so much to us.
We are also pleased that the team responded to your questions, kept you informed and gave you reassurance about your mums care and medication. Open communication with families is extremely important to us.
Your lovely comments will be shared with the whole team, who will be delighted to know that their dedication and kindness have been recognised. We remain committed to making every residents day as safe, comfortable, joyful and fulfilling as possible.
Thank you again for your continued trust, encouragement and affection. It means a great deal to everyone at Horton Cross Nursing Home.
I always found the staff friendly , helpful and welcoming. They supported Dad amazingly through the time he was there. He was happy with the care he received and his...
I would recommend this nursing home to anyone needing nursing care.
It means a great deal to know that your dad felt happy, supported, and well cared for during his time at Horton Cross Nursing Home. We are truly pleased that you found the team to be friendly, helpful, and welcoming, and that the care and...
Dear Tracey,We remain committed to listening to residents and families, maintaining good practice, and continuing to improve every day. HCNH is our residents' home, and we will continue to respect their wishes, needs, dignity, and individuality in everything we do.
My elderly father was struggling at home following a minor operation, and needed additional nursing care for a short period of time. From the initial contact with Horton Cross, the support that they gave was hugely valuable. All staff that I met were caring, friendly and went the 'extra mile' to...
My elderly father was struggling at home following a minor operation, and needed additional nursing care for a short period of time. From the initial contact with Horton Cross, the support that they gave was hugely valuable. All staff that I met were caring, friendly and went the 'extra mile' to help make sure that Dad felt welcomed and relaxed in the setting. The manager gave a huge amount of her time to go through everything with us, and to make sure that the nursing care they provided was in line with the requirements of the hospital. The setting at Horton Cross is bright and welcoming, the rooms are spacious and well equipped. The gardens are lovely for Residents to use on warmer days and everything feels friendly and relaxed.
Dad spent three weeks at Horton Cross and during this time his nursing care was consistent and regular. I would have no hesitation in approaching the home again for further periods of Respite Care as/when needed.
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your father had a positive experience with us during his respite stay at Horton Cross. Supporting individuals and their families during periods of recovery is something we take great pride in, and it is...
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your father had a positive experience with us during his respite stay at Horton Cross. Supporting individuals and their families during periods of recovery is something we take great pride in, and it is wonderful to know that our team helped your father feel comfortable, relaxed and well cared for throughout his stay.
Your kind comments about our staff, nursing care, and the support provided by our manager mean a great deal to us. We understand how important it is to ensure a smooth transition from hospital care, and we are pleased that we were able to provide reassurance and support to both your father and your family during this time. Thank you also for your lovely feedback about our home, gardens and facilities. Creating a welcoming and comfortable environment for our residents and guests is at the heart of everything we do.
It was a pleasure to care for your father.
Horton Cross is always clean, bright and tidy. The staff are always pleasant, cheerful and very helpful. There is plenty of activities for the residents, and the meals are very tasty and ample. It is a nice, relaxing place and always nice to be greeted with a friendly welcome. My brother seems very...
Horton Cross is always clean, bright and tidy. The staff are always pleasant, cheerful and very helpful. There is plenty of activities for the residents, and the meals are very tasty and ample. It is a nice, relaxing place and always nice to be greeted with a friendly welcome. My brother seems very happy and content there and always says how helpful all the staff are and nothing is too much trouble for them.
Your kind words are truly appreciated by the whole team and are a wonderful source of encouragement and motivation for our staff. It means a great deal to know that you find the home clean,...
Thank you very much for taking the time to share such lovely feedback regarding Horton Cross Nursing Home.Thank you for trust in our home
I recently visited Horton Cross Care Home with a client and her partner, and from the moment we walked in, we knew it was somewhere truly special. The staff and management were incredibly welcoming and clearly dedicated to providing the highest level of care. Everything is so well organised, and...
I recently visited Horton Cross Care Home with a client and her partner, and from the moment we walked in, we knew it was somewhere truly special. The staff and management were incredibly welcoming and clearly dedicated to providing the highest level of care. Everything is so well organised, and it's clear they put real thought into every detail for their residents.
The cleanliness throughout the home was outstanding, and the overall atmosphere felt calm, respectful, and reassuring. It gave us great comfort knowing that residents are cared for with such dignity and compassion right through to the very end of their journey, which is so important.
I would have no hesitation in recommending Horton Cross Care Home to other families looking for a safe, caring, and supportive environment for their loved ones
Your words truly mean a great deal to all of us and provide reassurance that our commitment to delivering compassionate, dignified, and person-centred care is being recognised. We are delighted to hear...
Thank you so much for your kind and thoughtful feedback regarding Horton Cross Nursing Home.Thank you once again for your recommendation and support.
I do not live nearby and can only visit my aunt 3 or 4 times a year. Each visit to this lovely, relaxed home is a joy. My aunt is engaged and happy. The staff are attentive to visitors and residents.
I do not live nearby and can only visit my aunt 3 or 4 times a year. Each visit to this lovely, relaxed home is a joy. My aunt is engaged and happy. The staff are attentive to visitors and residents.
Thank you very much for taking the time to visit Horton Cross Nursing Home and for sharing your kind feedback.
We are truly pleased to hear that each visit has been a positive experience for you and that your aunt appears engaged and happy within our home. Creating a relaxed, welcoming, and...
Thank you very much for taking the time to visit Horton Cross Nursing Home and for sharing your kind feedback.
We are truly pleased to hear that each visit has been a positive experience for you and that your aunt appears engaged and happy within our home. Creating a relaxed, welcoming, and caring environment for both residents and visitors is very important to us.
Your lovely comments about our staff being attentive and supportive mean a great deal. The team works extremely hard every day to ensure all residents receive compassionate, person-centred care, and they will be very happy to know that their dedication and kindness are recognised not only by residents, but also by family members and visitors.
On behalf of the whole team, thank you once again for your thoughtful feedback and continued trust in Horton Cross Nursing Home.
We visited my aunt, as we have many times. Each time I notice that the home is bright and clean. The staff were welcoming, offering refreshments, and discussing my aunt with us. The dining room opens onto the garden, which is lovely and smart. My aunt is engaged and happy.
We visited my aunt, as we have many times. Each time I notice that the home is bright and clean. The staff were welcoming, offering refreshments, and discussing my aunt with us. The dining room opens onto the garden, which is lovely and smart. My aunt is engaged and happy.
Thank you very much for taking the time to share your lovely feedback.
We are delighted to hear that each visit to Horton Cross Nursing Home has been a positive experience for both you and your aunt. Your kind comments regarding the cleanliness and bright environment of the home, the welcoming...
Thank you very much for taking the time to share your lovely feedback.
We are delighted to hear that each visit to Horton Cross Nursing Home has been a positive experience for both you and your aunt. Your kind comments regarding the cleanliness and bright environment of the home, the welcoming attitude of our staff, and the pleasant surroundings are greatly appreciated.
It is especially rewarding to know that your aunt feels engaged and happy, as the wellbeing and comfort of our residents remain our highest priority. Our team works hard every day to provide high-quality, person-centred care and to create a warm and homely atmosphere for residents and their families.
I will be very pleased to share your encouraging feedback with the whole team, as recognition such as this means a great deal to everyone.
Thank you once again for your trust and support. You are always very welcome at Horton Cross Nursing Home.
My brother was a resident for the last 6 months at Horton Cross. He was always clean, well fed and cared for with affection. There was always lots of activities going on. The manager is caring and very prompt in resolving any issues or concerns, and with time to listen. The care at the end of my...
My brother was a resident for the last 6 months at Horton Cross. He was always clean, well fed and cared for with affection. There was always lots of activities going on. The manager is caring and very prompt in resolving any issues or concerns, and with time to listen. The care at the end of my brother's life was exemplary. He was kept comfortable at all times. The staff were also amazing in their care of myself and my family, making sure they looked after us too, and with compassion.
Your kind words about our team, the activities, and the care provided at the end of your brother's life...
Thank you very much for your warm and thoughtful feedback. It truly means a great deal to us to know that your brother felt cared for, comfortable, and supported during his time at Horton Cross.On behalf of everyone at Horton Cross, please accept our heartfelt thanks, and our best wishes to you and your family.
My dad needed a local care home for end of life care. I visited Horton Cross, and they were extremely helpful in facilitating a room for him quickly. Even though he spent all of his time in his room, they have been very attentive and accommodating. It is a very clean and caring home.
My dad needed a local care home for end of life care. I visited Horton Cross, and they were extremely helpful in facilitating a room for him quickly. Even though he spent all of his time in his room, they have been very attentive and accommodating. It is a very clean and caring home.
It was a privilege to care for your father, and we are glad that our team was able...
Thank you very much for taking the time to share your kind feedback about Horton Cross. We are truly grateful for your comments and pleased to hear that you felt supported during such a difficult and emotional time.Thank you once again for your trust in Horton Cross.
The support and care mum received was fantastic the home is a welcoming place for families too . The support we received throughout mum's final days was incredible
Mums room was beautiful it was a large room with en...
The support and care mum received was fantastic the home is a welcoming place for families too . The support we received throughout mum's final days was incredible
Mums room was beautiful it was a large room with en suite and views across the fields
Holton cross is on a busy road but this was never a problem.
I have already told my family if my time comes and I need care Holton cross is where I want to be.
I will share your feedback with the whole team at Horton Cross, as it will mean a great...
Thank you very much for taking the time to share such kind and heartfelt feedback. We are truly grateful for your words and for the trust you placed in us to care for your mum during such an important time.Thank you once again for your lovely comments. They are truly appreciated by everyone at Horton Cross Nursing Home.
The staff at Horton Cross have been absolutely amazing over a very difficult period after losing my Father. I'd like to make a very special mention to Kathryn, she was amazing looking after my Mother and caring for my Father at this time. Everyone at Horton Cross, the manager, the chef, all...
The staff at Horton Cross have been absolutely amazing over a very difficult period after losing my Father. I'd like to make a very special mention to Kathryn, she was amazing looking after my Mother and caring for my Father at this time. Everyone at Horton Cross, the manager, the chef, all the staff you try so very hard to make everyone part of the Horton Cross family and I thank you all from Lee and all the Fowler family X
Thank you so much for taking the time to share such heartfelt words during what has been an incredibly difficult period for you all. We are truly sorry for your loss, and it means a great deal to our whole team to know that we were able to offer support and comfort to your family at this...
Thank you so much for taking the time to share such heartfelt words during what has been an incredibly difficult period for you all. We are truly sorry for your loss, and it means a great deal to our whole team to know that we were able to offer support and comfort to your family at this time.
Every member of the Horton Cross team, from our care staff to the chef and management, strives to create a home where families feel supported and included, and your message affirms the importance of that commitment.
Very happy with mum's care. Nice to see investment into property to up the standard. Have not really had any problems or concerns. Staff always happy and helpful. I have seen staff changes often over the 3 years, but have no reason to complain. All staff, past & present, have always been helpful...
Very happy with mum's care. Nice to see investment into property to up the standard. Have not really had any problems or concerns. Staff always happy and helpful. I have seen staff changes often over the 3 years, but have no reason to complain. All staff, past & present, have always been helpful and made mums life as pleasant as can be expected under the circumstances.
Thank you for taking the time to leave a review. We greatly appreciate your kind words. As discussed in residents and family meetings, we are committed to investing in refurbishing rooms and communal areas to ensure residents comfort. While plans do not always go exactly as anticipated, open...
Thank you for taking the time to leave a review. We greatly appreciate your kind words. As discussed in residents and family meetings, we are committed to investing in refurbishing rooms and communal areas to ensure residents comfort. While plans do not always go exactly as anticipated, open communication helps build trust. Over the past 10 months, significant improvements have been made thanks to the support of our residents, families, and staff. I would like to thank Tazmina for financial support, all staff for their dedication, and residents and families for their patience and confidence in our projects.
The staff have treated my mother with kindness and dignity. The management and staff are improving the home considerably from where it has been in the past. They seem hardworking, friendly and dedicated to their roles. We are grateful for the love and care they gave my mother, up to her sad passing...
The staff have treated my mother with kindness and dignity. The management and staff are improving the home considerably from where it has been in the past. They seem hardworking, friendly and dedicated to their roles. We are grateful for the love and care they gave my mother, up to her sad passing recently.
Thank you so much for taking the time to share your kind words. We truly appreciate your feedback. As we always say, there is always room for improvement at Horton Cross Nursing Home, and we value the thoughts and ideas of our residents and their families in helping us continue to grow.It was a...
Thank you so much for taking the time to share your kind words. We truly appreciate your feedback. As we always say, there is always room for improvement at Horton Cross Nursing Home, and we value the thoughts and ideas of our residents and their families in helping us continue to grow.It was a genuine pleasure and honour to care for your mum and to have her, along with your family, as part of our Horton Cross family. We are deeply sorry for your loss. The passing of a resident is always felt by all of us our staff form close bonds with those we care for, and a piece of our hearts goes with them. We are grateful for the trust you placed in us and for allowing us to be part of your mums journey.
I would recommend Horton Cross to anyone looking for a nursing home.
I would recommend Horton Cross to anyone looking for a nursing home.
Thank you so much for your kind and heartfelt words. It was truly an honour and privilege for us to care for your late husband and to have him as part of our Horton Cross family. He will always be remembered with great fondness by our team.It was also a pleasure to welcome you and your son into our...
Thank you so much for your kind and heartfelt words. It was truly an honour and privilege for us to care for your late husband and to have him as part of our Horton Cross family. He will always be remembered with great fondness by our team.It was also a pleasure to welcome you and your son into our home each day. The love, respect, and dedication you showed to him were remarkable, and we felt privileged to share in those moments with you.We are deeply grateful for your appreciation of the care provided by our staff. Your recommendation means so much to us, and it gives the whole team comfort to know that we were able to support both your husband and your family with kindness and dignity.
Grandma is really treated like an individual who has something to contribute to the place, not like a patient but a resident of a tight...
We are incredibly grateful to all the staff for their ongoing care and kindness.
Facilitating care can be very complex and hard to be perfect for everyone but I would genuinely recommended this place.
Thank you so much for your wonderful and heartfelt feedback. We take every commentpositive or constructivevery seriously, and your kind words will be shared with our staff and residents, as they truly mean a great deal to us all.It is deeply rewarding to know that your grandma feels valued as an...
Thank you so much for your wonderful and heartfelt feedback. We take every commentpositive or constructivevery seriously, and your kind words will be shared with our staff and residents, as they truly mean a great deal to us all.It is deeply rewarding to know that your grandma feels valued as an individual and part of our community here at Horton Cross Nursing Home. Our goal is always to create a safe, supportive, and happy environment where residents can enjoy both independence and companionship, while receiving the care they need. Hearing that she is enjoying her freedom, her personalised room, the meals, and our activities brings us great joy.Our team works tirelessly, always going the extra mile, to ensure every resident is well looked after and has the opportunity to live a fulfilling and enjoyable life with us. Your feedback is an encouragement and a reminder of why we do what we do.Thank you once again for your kind words and for recommending Horton Cross Nursing Homeit
That...
IF Sentimental Care addresses the speed with which it makes repayments to the bereaved following the loss of a loved one to back up that high level of nursing care, I'm sure it would make it an even better experience for all concerned.
Thank you sincerely for your thoughtful feedback. We are honoured to have had the privilege of caring for your late father and supporting both him and your family during his time with us. It was always a pleasure to share conversations with him, with you, and with your wonderfully kind mother, who...
Thank you sincerely for your thoughtful feedback. We are honoured to have had the privilege of caring for your late father and supporting both him and your family during his time with us. It was always a pleasure to share conversations with him, with you, and with your wonderfully kind mother, who will always remain very special to us at Horton Cross Nursing Home.Our focus is always on ensuring the safety, happiness, and well-being of our residents, while also offering support to their families. We are proud that you felt your father received the care, kindness, and respect he deserved, and it means a great deal to the whole team to know that this was recognised.We truly regret the frustration caused by the delay in the deposit refund process. Although this matter was outside of our direct control, we understand the added difficulty it created during an already very painful time. We appreciate your patience and understanding while we worked alongside the admin team to help resolve
Very caring.
Very caring.
Thank you very much, Kate, for your kind words and lovely description of Horton Cross Nursing Home. It is wonderful to see how much can be expressed in just a few words about our home, and we are delighted that you found the environment friendly, caring, clean, and welcoming.We are committed to...
Thank you very much, Kate, for your kind words and lovely description of Horton Cross Nursing Home. It is wonderful to see how much can be expressed in just a few words about our home, and we are delighted that you found the environment friendly, caring, clean, and welcoming.We are committed to delivering the highest quality of care to our residents, and it is always a pleasure to know that our visitors notice and appreciate the dedication of our team. While we continuously strive for excellence, we also recognise that there is always room to improve, and every day we do our very best to ensure our residents are happy, healthy, and safe.All feedbackwhether positive or constructiveis invaluable to us, as it helps Horton Cross Nursing Home to grow and improve further. Thank you again for taking the time to share your experience.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
What a transformation! ?? Thanks to the generous donation of sunflower seedlings from Sunflowers of Somerset, our residents have watched their little plants grow from tiny seedlings into spectacular sunflower...
We are excited to announce that our annual Garden Party will be held on Saturday 25th July from 2 -4pm. Everyone is welcome to come and enjoy a fun afternoon...
There are no upcoming events for Horton Cross.
There are currently no awards/recognitions posted yet for Horton Cross.
There are no accreditations posted yet for Horton Cross.
With over 15 years of experience in the care industry, I've had the privilege of working in various roles that have enriched my understanding of both care delivery and leadership.
I have a background in business administration and customer service, and I bring a caring and friendly approach to the role.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 45 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horton Cross to verify any information. View our terms and conditions. Horton Cross has an Enhanced Service -what an Enhanced Service includes.