Ivelhurst Nursing Home Ltd

27 Preston Road, Yeovil BA21 3AD
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9.6 33 Reviews
  • Ivelhurst Nursing Home Ltd, Yeovil
Ivelhurst Nursing Home in Yeovil offers 24 hour care for those needing nursing care, residential care, respite care, day care, and end of life care.

Staff are qualified and experienced and offer care that is compassionate and nurturing and tailored to the individual.

Their rooms are equipped with profiling nursing beds, a nurse call system, televisions, wifi and a telephone point if needed.

The home is kept very clean and residents' clothes are laundered to a high standard.

Residents are able to choose from a range of tasty and nutritionally balanced food.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1600
  • Self-Funded Nursing Care: £1200 – £1600
  • RESPITE Self-Funded Residential Care: £1198 – £1600
  • RESPITE Self-Funded Nursing Care: £1300 – £1600

All fees are dependent on level of needs and these will be pre assessed prior to admission.

These prices are only a guideline, please contact Ivelhurst Nursing Home Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Ivelhurst Nursing Home Ltd

Person in charge

  • Sekhar Thananki (Senior Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • 24/7

Parking

  • On site Car Park

Ivelhurst Nursing Home Ltd Reviews (33)

9.6

Ivelhurst Nursing Home Ltd has a Review Score of 9.6 (9.639) out of 10, based on 29 reviews in the last 2 years.
Over all time Ivelhurst Nursing Home Ltd has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ivelhurst Nursing Home Ltd
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Total of 33, showing 21-33
Review from R M (Granddaughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always attentive and on hand for any problems. My grandma's room is always clean and tidy. Multiple food options available for each meal, accommodating of her dietary needs. Staff always friendly and clearly are for the residents.
Increase in activities in recent months has been good to see.
Family kept informed of any changes. Really pleased with this care home - thank you.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience at Ivelhurst. We appreciate all feedback from the families of our wonderful residents.

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Review from Lucy B (Daughter of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is always well cared for, and I am very happy for him to be here as he is safe and no longer has to worry about struggling to manage his needs on his own.
Dad's memory is not as good as it used to be, but he doesn't get embarrassed because he is not corrected all the time.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words; we are glad that your dad is happy here at Ivelhurst. It is our pleasure to care for him.

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Review from V W (Daughter-in-law of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally we have found the staff at Ivelhurst to be friendly, efficient and compassionate. My mother-in-law appears well cared for and her wishes are respected. Her practical needs are well met.
When we have had an issue eg: the light in the bedroom, it was seen to after the second time we reported
it.
Our only concern, which is no doubt due to staff being stretched has been lack of supervision if she eats meals in her room.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable feedback. We will take your comments positively and will use this review to help improve our service to all of our residents.

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Review from J F (Wife of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff offer kind service, respecting dignity. They all go the extra mile to meet individual needs. Staff offer reassurance and support to those with dementia to help them understand the interventions carried out.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind words about your experience of the care provided to your loved one at Ivelhurst.

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Review from T C (Daughter of Resident) published on 28 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum took a while to settle in as this was her first experience of a nursing home. The staff are mostly very kind, gentle and considerate; however, they do not always take the time to listen/understand when she talks to them. It is very clean and well-maintained, and the food is excellent. I think it
is expensive; however, I am certain Mum is happy and safe.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your valuable feedback. We have taken your comments positively and we are so glad that your mum feels safe with us at Ivelhurst.

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Review from Denise R (Daughter of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Ivelhurst for almost a year and he seems happy and content. The staff have a very difficult job but are always friendly and helpful. Dad is treated with respect and dignity and well cared for.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind review of Ivelhurst Nursing Home.

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Review from Clive H (Husband of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife was in Ivelhurst Nursing Home for two years and three months with Parkinson’s Disease and Parkinson’s Disease Dementia until her death. During that time, she received excellent care, consideration and understanding from the nurses and carers. As her dementia worsened, she was often uncooperative
and aggressive when staff wanted to move her or give her medication. The nurses and carers handled these occasions with great patience and understanding of her condition.
I was always kept informed of any problems with my wife's health and involved in any decisions that needed to be made.
I was able to visit my wife as often as I wished, to have lunch with her and to stay as long as I wanted. I got to know all the members of the staff, and they were all very friendly. It felt as if I was visiting my family, was the friendly welcome I received. My thanks to all the staff at Ivelhurst Nursing Home for the loving care my wife received and your friendship with me.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your lovely, kind words about your experience whilst your wife was staying. You are always welcome to visit Ivelhurst at any time.

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Review from Gary R (Son of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94 year old mother has been in the residential section for the last 16 months. She has a ground floor room with ensuite facilities. There is a bed, reclining chair and ample cupboard and wardrobe space. Her limited ability to walk unattended means she needs to be hoisted in and out of bed and into
her reclining chair. She watches tv in her room as she prefers her own company and environment.
The room is well kept and clean.
She can be awkward and demanding at times. Regardless the staff attend to her every need bringing her meals to her room as well as regular tea and biscuits. The staff are always smiling and create a very welcoming and caring atmosphere.
Visiting hours are extensive starting at 11:00 through to 19:00, excluding the lunch time period 12:00 to 14:00. She is visited by the chiropodist, hair dresser and nail beautician.
She needs for nothing and I am happy for her to remain at Ivelhurst for the years to come.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you for your kind review of your mothers care at the residential wing at Ivelhurst Nursing Home. It is our pleasure to support and care for your mother.

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Review from Alison W (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Ivelhurst in 2022 and has received the most excellent care. I haven't worried about her being there as she always seems happy and well cared for. The staff seem extremely caring. They always chat with her and make sure she has drinks. Her room is small and cosy with a television. The
home has musicians who come in and sing with the residents. They also have parties at different times of the year. Food seems to be varied and always looks very appetising. The home always seems warm whenever I visit.
Reply from Laura Allcock, Office Manager at Ivelhurst Nursing Home Ltd

Thank you so much for your kind words regarding the care that we provide for your mum, it has been an absolute pleasure to see her enjoying her time at Ivelhurst Nursing Home. We especially love seeing how much she sings along with the musicians that visit.

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Review from Caroline (Daughter of Resident) published on 13 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was wonderfully cared for from May 2017 until his death in October, firstly in residential then nursing care for the last 5 months of life. I was initially anxious as I had always expected to care for him myself, but that was not to be. However, I need not have worried as the care he received
was exemplary from the early days when my husband and I were able to take him for regular trips out, through his gradual decline until those last few months when he became bed-bound when I spent several whole days a week at his side. All the staff from every department were fantastic and I was able to 'camp' in his room for the last 60 hours of his life, sometimes alone, sometimes with other family members, until he died with my arm around him. We were treated with the utmost dignity and respect but also with friendly kindness for the entire two and a half years. As a family, we cannot praise the staff highly enough and will not hesitate to recommend Ivelhurst to others.
Reply from Sue Stevens, Administrator at Ivelhurst Nursing Home Ltd

It was our utmost pleasure to look after your father and we are pleased that you were happy with the care he received from all at Ivelhurst Nursing Home.

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Review from Geraldine H (Daughter of Resident) published on 14 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 93-year-old father was taken ill and after a spell in hospital decided that he wanted no more treatment but to be allowed to die peacefully.
The hospital fast-tracked him to Ivelhurst for end of life care and for the short time he was there until his death, he was treated with great care and dignity
by friendly and skilful staff who understood his wishes and needs, as well as always making the family welcome and supporting us too. We would have no hesitation in recommending Ivelhurst to anyone in similar circumstances.
Reply from Sue Stevens, Administrator at Ivelhurst Nursing Home Ltd

Thank you for choosing Ivelhurst for your Father's needs. It was our pleasure to look after him and we value your positive comments. Thank you.

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Review from R B (Grandson of Resident) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very happy with the treatment/care of my Grandmother at Ivelhurst.
She was always well looked after and had a cup of tea at hand. Her room was always clean, the staff were friendly and considerate.
I was kept updated if there was an issue with my Nan.
The Home managed her well as she was a
very strong minded individual.
We only expected her to last a short time but she managed nearly 4 years in their hands.
Her room was new when she was admitted so probably one of the largest and best equipped (ensuite with views outside).
Nothing but praise.
She never wanted to go out of her room so can't comment on activities.
Reply from Paul White, Director at Ivelhurst Nursing Home Ltd

Thank you for your review. It was a pleasure to look after such a lovely lady and we are glad that you are happy with all the care provided.

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Review from Philippa L (Daughter of Resident) published on 14 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have nothing but praise for the staff of Ivelhurst Care Home. They looked after our mother in the late stages of Alzheimer's, through to her death with utmost professionalism and care. From the cleaners right up to the nurses, everyone we got to know was kind and thoughtful. Mum was treated gently
with compassion and tenderness. We are so grateful for the care that she received.
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Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for Ivelhurst Nursing Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.639 for Ivelhurst Nursing Home Ltd is calculated as follows: ( (236 Excellents x 5) + (76 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 332 Ratings = 4.639
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ivelhurst Nursing Home Ltd is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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