Beech Hill Grange

When my mom finally passed away, the staff brought us mounds of tea and biscuits and as much time as we wanted to spend with Mom, we will always feel indebted to the staff of Beech Hill for the kindness and dignity they granted to my mom at the end of her life. Thank you.

All management and staff are all very caring towards my sister which gives me and family contented minds, knowing how well she is cared for and kept so clean and comfortable.

All staff are welcoming, they put patients' needs first, also look after visitors, the place is very clean, run smoothly, staff are happy. My aunt loves it here, loves her food, the food is cooked lovely, there are a variety of dishes. Cannot fault this home.

From day one, on arrival 13/12/2022, they have been marvellous. We arrived very late after a long journey from Edinburgh, immediately, staff were at hand with a wheelchair. They were so compassionate and immediately caring. From day one, my aunt has had the most marvellous 'total care' - I have loved her being there. The room she has is excellent, it can be furnished with her own items (if she wanted), all her personal care in 100%, emotionally and physically another 100%. As said, it's "home from home", I feel, as a relative, very included. I'm actually happy to think even I would be happy as a resident eventually.

My mum stayed at Beech Hill Grange for respite, the care staff were wonderful. The home is very nice, the new manager is excellent, she couldn't do enough for me or my family, have no hesitation whatsoever in recommending Beech Hill Grange. My mum will definitely return for future respite stays. Thank you to all the staff for making my mum's stay so special.

I had the opportunity to visit Beech Hill Grange nursing home and was impressed with several aspects of the care provided. The facility is warm, inviting and has a homely atmosphere. Staff were attentive, compassionate and clearly dedicated to the wellbeing of the residents. Overall, Beech Hill Grange provides a high standard of care, fostering a sense of community and comfort for its residents. I would recommend it for anyone seeking a caring, supportive home for their loved ones.

I came to visit my aunt during dinner time. She looked very well for her age. It can be a little difficult at that time as some residents tend to play up a bit. But all in all the staff tend to deal with situations very well. Probably need another member of staff on at meals to help residents who find it hard to eat and some can be disruptive to other residents at that time. Otherwise very good and plenty of activities.

Also, at the back of the care home is a huge patio and a well-kept grassed area amongst the trees and plants that I'm sure my mum loves.

My father-in-law was moved due to cost from another home where he flourished to Beech Hill Grange. As a sufferer of both vascular dementia/Alzheimers, we knew change could lead to agitation. His grandson was called out on 5 consecutive nights even at 2 am to settle his grandad. BHG chose to do a telephone assessment and knew no facts about him. It was only after asking for a meeting with a temporary manager this was addressed. We never once saw him engaged in any activity or any other resident. After less than 3 months he was given 28 days' notice to leave due to his challenging behaviour. An incident whereby they asked the paramedics to take him to the hospital to check his hand, the hospital found nothing wrong but as that day was the 28th day they refused to take him back. They clearly do not have the skills nor desire to care for people with dementia or Alzheimers. This home would only be fit for purpose if you are frail or catatonic and require no engagement with anybody.

I am more than satisfied with the care my husband receives at Beech Hill Grange. He has been there for about sixteen months as I am too ill to care for him at home. Most of the time, he is happy and settled but due to his condition, some days he is unhappy but the staff really understand his condition and help him, talking to him and sometimes even singing with him. I am kept in the loop about his care from the senior staff and always consulted about ongoing care or any changes. Every member of staff is friendly, caring and professional.

Beech Hill Grange is the most beautiful nursing home, with beautiful decor and lovely communal areas with activities each day. My father-in-law is treated like royalty by the lovely staff, and lovely homemade-style lunches and dinners.

I am visiting an elderly gentleman who is in Beech Hill Grange Care Home. As soon as I entered the home, I was made welcome, i.e. management and all staff. My friend (95) is so well looked after and it's down to the care and attention given to him as he wasn't expected to live when he first came to Beech Hill sixteen weeks ago. Apart from the excellent staff, I love the resident cat, Blie, who also greets me when I visit! 10/10.

I visit a resident at Beech Hill Grange every week. I am always greeted at the door with a smile and made to feel welcome. It is exactly like visiting family. Without exception, I have found all the staff the same, very caring and concerned for the welfare of all in the home. The facilities are superb and very well maintained. If I had to enter a care home this is the place I would wish to be.

Beech Hill Grange is pleasant with good facilities and activities. The food is tasty and there is plenty of it! The management are helpful and friendly - they always answer queries.

Reception staff at Beech Hill Grange are always warm and welcoming on arrival. All staff members interact with residents and visitors in a caring way. Lounge areas, dining room and Mom's room are always clean and tidy. Lots of entertainment put on and Mom thoroughly enjoys her glass of Sherry and Wine. Nothing is too much trouble.

Leaders and managers are rigorous and on the ball. Staff genuinely care about their chargers, I feel so glad to have found this gen which offers excellent value for money when compared to similar settings.

Given our mother's situation, they provide the best we could hope for. Our thanks and gratitude goes to all of the very caring staff.

Beech Hill Grange is a lovely nursing home. We definitely made the right choice for my mother. The home is always very clean, the staff are very caring and nothing is too much trouble. I would recommend Beech Hill Grange if considering a nursing home in the Sutton Coldfield area.

Friendly staff and a beautiful home. Everyone is polite and nothing is too much trouble.

An extremely pleasant establishment which is very light and modern with a traditional type of construction. The staff are always pleasant and very professional, conducting themselves with complete respect towards residents. The food is varied, as is the choice of activities and interests. As a place for a cherished loved one in your family, you would struggle to improve on this - reassurance and confidence assured.