






Sovereign House is suited to a wide range of nursing and mental health related requirements, specialising in EMI nursing and fully-equipped for physical disabilities.
Together with expert care, Sovereign House focuses on companionship and an enjoyable daily lifestyle, maintaining an activities programme and encouraging as much independence as possible.
The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Care Provided by Sovereign House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sovereign House for full pricing details and T&Cs.
Contact Sovereign House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Emma Rollins(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Sovereign House Reviews (41)
Sovereign House has a Review Score of 9.4 (9.372) out of 10, based on 16 reviews in the last 2 years.
Over all time Sovereign House has 41 reviews.
I found the staff very welcoming and helpful. I'm very pleased how my husband is cared for.
Thank you for your kind feedback. We appreciate you recognising our staff's efforts, I'll forward your warm sentiments to our home team. Kind regards.
My sister has been very well looked after since January 2024. She always looks clean and tidy and her room is spotless. Staff are always polite and smiling and I consider my sister to be very lucky to spend her final days here.
Thank you for sharing your experience with us. We are delighted to hear that your sister is happy and comfortable at Sovereign House, we ensure to maintain high-quality care at all times. Kind regards.
My husband spent one night in respite care which should have been 6 weeks. He returned from dialysis needing oxygen. He could not alert the care staff so he phoned me. I phoned the home but there was no reply. I was forced to call an ambulance from my home. 3 hours later the ambulance arrived. It was a very stressful experience for both of us. The home smelt. Spilt food was not cleared up for days.
We are sorry to hear about your negative experience. We have investigated the comments made thoroughly. We are surprised to see this review, as when we last spoke regarding your husband you assured me you understood what had happened and how the home had acted in the best interest and followed the...
My mother has been at SH since December of 2023 to present April 2024. She has been provided with excellent care. The staff are very caring and compassionate and became our extended family. They are prompt and attend to her every need. Staff go above and beyond to take care of the residents. SH made a very difficult time in my parents' lives bearable. My mother feels cared for and safe. A high level of care was provided and kept family informed and involved. It’s been a very pleasant experience.
Thank you for sharing your thoughts with us. We are delighted to know your mother is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.
Our family is very pleased with the care our mother is receiving. We feel she is safe, and her needs are taken care of. The staff are friendly and keep us informed of our mother's health and needs.
Kind regards
My relative was discharged from hospital to Sovereign House and after 6 weeks his care needs and wishes were reviewed. He had found that he felt much safer and happier with carers around him day and night. Despite formerly living in a warden-controlled complex, the social worker felt he would benefit from a care setting. He was lucky to be offered a place at Sovereign House where he had already made positive relationships with staff and some of the other residents. He loves his room and has been promised it will be redecorated. His health is relatively stable at present, and he has been able and encouraged to contribute positively to the life of the community. He is happy to live there and we are grateful for the care he receives and seek to support the staff in caring for his needs. A lovely environment.
Kind regards.
Since my nan has been at the home, the staff have gone above and beyond to make my nan welcome. The rooms are lovely and clean, Nan enjoys her meals and being Irish (my nan), they are good at making cups of tea and bringing biscuits. As a family, we can't thank Sovereign House enough for making a difficult time more bearable. They continue to meet my nan's medical needs and are quick to contact us when concerned. Thank you Sovereign House, you mean a lot to us!
Thank you for recognising our team's dedication to providing exceptional care and communication. We're grateful for the trust you and your family have placed in us. I will forward your sentiment to the home team. Kind regards.
The home and room were very pleasant - staff are friendly and, as most work some places more than others, some got to know my mum's needs better than others. Food was good but unfortunately not to my mum's liking as she never liked wet food, gravy or sauces, but they tried to adapt them. The staff are kept busy and it would be good if visitors had a coffee machine or facilities, they could make a drink and leave a donation. I never met management except the discharge coordinator who kept us up to date. A negative, my mother could not be taken to a 100th birthday party in the lounge as they are so short on wheelchairs! I believe they have only three!
We complete staffing rotas, with the aim that staff work...
As a resident the care I received was wonderful. The carers were great. Lovely girls and so caring.
Thank you for taking the time to give your feedback. It is a delight to hear that you had a positive experience of your time as a resident at Sovereign House.
I am a regular visitor to Sovereign House since March 2023, when a friend of mine moved into the care home. There is a very welcoming atmosphere and friendly, happy staff. It is a pleasure to visit my friend there. He is so happy there.
Thank you for your kind review; we are very pleased to hear your experience with us has been a positive one, and we are grateful you have taken the time to share your thoughts and feelings. Here at Sovereign House, we strive to ensure both residents feel at home and their visitors feel welcome. We are very glad your friend is happy and settled here.
My mum thinks of this home as a hotel, she likes living here. She is happy with the staff but doesn't like some of the food and fluids now as they have to be prepared in a certain way. The staff are friendly to me when I visit or phone.
Myself and chef can meet with you to discuss your Mums dietary needs and improvements that can be made now that changes have been made in line with advice from health professionals.
My friend has been a resident for the last 12 months after suffering a major stroke. The management, lead nurses and carers have always been very supportive of his care and well-being and have me informed and involved with his care.
Thank you for taking the time to provide your response. Our team are pleased to hear that you and your friend are having a positive experience at Sovereign House with care and well-being. It is always our aim to keep family and friends involved and informed.
Very acceptable.
Best Regards.
Staff are terrific and most helpful to serve you, especially at bedtime and getting up for the day.
Thank you for taking the time to write a review regarding your stay at Sovereign House. I am so pleased to hear of your positive experience and the helpfulness of the staff.
All staff are very well trained to make sure the care home is managed smoothly every day. Nurses and care workers are kind, lovely and very helpful. They are trying their best to look after their residents.
The staff are kind and pleasant.
The food is good.
Management is good.
Staff lovely.
I was a resident at Sovereign House for 12-weeks following the amputation of my right leg due to the complications of diabetes. I was treated with kindness and dignity by the most hardworking staff I have ever come across. I was not in the best of health when I arrived, but they gave me back my self-esteem and encouraged me to do things I thought were beyond my capabilities. I will be forever grateful to them.
Thank you for taking the time to leave your comments. I am so pleased to hear that the care and dedication of the team at Sovereign House were able to contribute in such a positive way to enable your recovery.
Mum is happy and loves the food.
Staff I've met go above and beyond to make Mums stay comfortable.
Thank you for taking the time to respond. It's a pleasure for our team to hear that we are making our residents happy and comfortable.
My mum recently spent 2 weeks in Sovereign House. She should have been in 6 weeks but it was very obvious that she was not getting the care she needed so we removed her as soon as we could. Overall, there does not appear to be any management control and staff are left to their own devices. She was being given 5 doses of laxatives a day and also, on discharge, we luckily quickly realised that they had not sent all her tablets out with her - this could have been life-threatening.
Due to GDPR regulations, I am unable to provide a full response in a public forum. All concerns raised are investigated, and any required actions are put into place to continue to build on the quality of care at Sovereign House. All medications are administered in line with GP or hospital directions.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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