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Sovereign House

Chelmarsh, Daimler Green, Coventry, West Midlands CV6 3LB
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Sovereign House, Coventry
Sovereign House, Coventry
Sovereign House, Coventry

Sovereign House is suited to a wide range of nursing and mental health related requirements, specialising in EMI nursing and fully-equipped for physical disabilities.

Together with expert care, Sovereign House focuses on companionship and an enjoyable daily lifestyle, maintaining an activities programme and encouraging as much independence as possible.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

Care Provided by Sovereign House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,300
Residential Dementia CareFrom £1,150From £1,300
Nursing CareFrom £1,200From £1,300
Nursing Dementia CareFrom £1,250From £1,300

Contact Sovereign House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Rollins(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Sovereign House Reviews (41)

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9.4

Sovereign House has a Review Score of 9.4 (9.372) out of 10, based on 16 reviews in the last 2 years. Over all time Sovereign House has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from Patricia S (Wife of Resident) published on 2 July 2024 Submitted via Postal Card
Overall Experience

I found the staff very welcoming and helpful. I'm very pleased how my husband is cared for.

Reply from Rahi Joshi, Marketing Associate at Sovereign House

Thank you for your kind feedback. We appreciate you recognising our staff's efforts, I'll forward your warm sentiments to our home team. Kind regards.

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Review from Pamela S (Sister of Resident) published on 9 May 2024 Submitted via Postal Card
Overall Experience

My sister has been very well looked after since January 2024. She always looks clean and tidy and her room is spotless. Staff are always polite and smiling and I consider my sister to be very lucky to spend her final days here.

Reply from Rahi Joshi, Marketing Associate at Sovereign House

Thank you for sharing your experience with us. We are delighted to hear that your sister is happy and comfortable at Sovereign House, we ensure to maintain high-quality care at all times. Kind regards.

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Review from D B (Wife of Resident) published on 19 April 2024 Submitted via Website
Overall Experience

My husband spent one night in respite care which should have been 6 weeks. He returned from dialysis needing oxygen. He could not alert the care staff so he phoned me. I phoned the home but there was no reply. I was forced to call an ambulance from my home. 3 hours later the ambulance arrived. It was a very stressful experience for both of us. The home smelt. Spilt food was not cleared up for days.

Reply from Emma, Home Manager at Sovereign House

We are sorry to hear about your negative experience. We have investigated the comments made thoroughly. We are surprised to see this review, as when we last spoke regarding your husband you assured me you understood what had happened and how the home had acted in the best interest and followed the...  

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Review from Sarbi D (Daughter of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

My mother has been at SH since December of 2023 to present April 2024. She has been provided with excellent care. The staff are very caring and compassionate and became our extended family. They are prompt and attend to her every need. Staff go above and beyond to take care of the residents. SH made a very difficult time in my parents' lives bearable. My mother feels cared for and safe. A high level of care was provided and kept family informed and involved. It’s been a very pleasant experience.

Reply from Rahi Joshi, Marketing Associate at Sovereign House

Thank you for sharing your thoughts with us. We are delighted to know your mother is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.

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Review from Trudie S (Daughter of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience

Our family is very pleased with the care our mother is receiving. We feel she is safe, and her needs are taken care of. The staff are friendly and keep us informed of our mother's health and needs.

Reply from Rahi Joshi, Marketing Associate at Sovereign House
It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.

Kind regards

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Review from M B (Sister-in-law of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

My relative was discharged from hospital to Sovereign House and after 6 weeks his care needs and wishes were reviewed. He had found that he felt much safer and happier with carers around him day and night. Despite formerly living in a warden-controlled complex, the social worker felt he would benefit from a care setting. He was lucky to be offered a place at Sovereign House where he had already made positive relationships with staff and some of the other residents. He loves his room and has been promised it will be redecorated. His health is relatively stable at present, and he has been able and encouraged to contribute positively to the life of the community. He is happy to live there and we are grateful for the care he receives and seek to support the staff in caring for his needs. A lovely environment.

Reply from Rahi Joshi, Marketing Associate at Sovereign House
Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your relative is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.

Kind regards.

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Review from Emma-Louise F (Granddaughter of Resident) published on 9 November 2023 Submitted via Postal Card
Overall Experience

Since my nan has been at the home, the staff have gone above and beyond to make my nan welcome. The rooms are lovely and clean, Nan enjoys her meals and being Irish (my nan), they are good at making cups of tea and bringing biscuits. As a family, we can't thank Sovereign House enough for making a difficult time more bearable. They continue to meet my nan's medical needs and are quick to contact us when concerned. Thank you Sovereign House, you mean a lot to us!

Reply from Rahi Joshi, Marketing Associate at Sovereign House

Thank you for recognising our team's dedication to providing exceptional care and communication. We're grateful for the trust you and your family have placed in us. I will forward your sentiment to the home team. Kind regards.

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Review from Pamela K (Daughter of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

The home and room were very pleasant - staff are friendly and, as most work some places more than others, some got to know my mum's needs better than others. Food was good but unfortunately not to my mum's liking as she never liked wet food, gravy or sauces, but they tried to adapt them. The staff are kept busy and it would be good if visitors had a coffee machine or facilities, they could make a drink and leave a donation. I never met management except the discharge coordinator who kept us up to date. A negative, my mother could not be taken to a 100th birthday party in the lounge as they are so short on wheelchairs! I believe they have only three!

Reply from Carolyn Peacock, Manager at Sovereign House
Thank you for taking the time to leave a review. I am pleased that you found the home and room pleasant. We have refurbished all the communal areas at Sovereign House and are continuing with redecoration of all residents' bedrooms.

We complete staffing rotas, with the aim that staff work...  

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Review from Pamela T (Resident / Service User) published on 2 August 2023 Submitted via Postal Card
Overall Experience

As a resident the care I received was wonderful. The carers were great. Lovely girls and so caring.

Reply from Carolyn Peacock, Manager at Sovereign House

Thank you for taking the time to give your feedback. It is a delight to hear that you had a positive experience of your time as a resident at Sovereign House.

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Review from Angela L (Friend of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

I am a regular visitor to Sovereign House since March 2023, when a friend of mine moved into the care home. There is a very welcoming atmosphere and friendly, happy staff. It is a pleasure to visit my friend there. He is so happy there.

Reply from Carolyn Peacock, Manager at Sovereign House

Thank you for your kind review; we are very pleased to hear your experience with us has been a positive one, and we are grateful you have taken the time to share your thoughts and feelings. Here at Sovereign House, we strive to ensure both residents feel at home and their visitors feel welcome. We are very glad your friend is happy and settled here.

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Review from J T (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

My mum thinks of this home as a hotel, she likes living here. She is happy with the staff but doesn't like some of the food and fluids now as they have to be prepared in a certain way. The staff are friendly to me when I visit or phone.

Reply from Carolyn Peacock, Manager at Sovereign House
Thank you for taking the time to write a review. It is a pleasure to hear that your Mum is happy at Sovereign House and of the friendliness of the staff in welcoming you during your visits.

Myself and chef can meet with you to discuss your Mums dietary needs and improvements that can be made now that changes have been made in line with advice from health professionals.

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Review from David W (Friend of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

My friend has been a resident for the last 12 months after suffering a major stroke. The management, lead nurses and carers have always been very supportive of his care and well-being and have me informed and involved with his care.

Reply from Carolyn Peacock, Manager at Sovereign House

Thank you for taking the time to provide your response. Our team are pleased to hear that you and your friend are having a positive experience at Sovereign House with care and well-being. It is always our aim to keep family and friends involved and informed.

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Review from Peter M (Resident / Service User) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Very acceptable.

Reply from Rahi Joshi, Marketing Associate at Sovereign House
Thank you for taking the time to leave a review. I will pass on your comment to our home team.

Best Regards.

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Review from E P (Resident / Service User) published on 21 June 2022 Submitted via Postal Card
Overall Experience

Staff are terrific and most helpful to serve you, especially at bedtime and getting up for the day.

Reply from Carolyn Peacock, Manager at Sovereign House

Thank you for taking the time to write a review regarding your stay at Sovereign House. I am so pleased to hear of your positive experience and the helpfulness of the staff.

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Review from G J (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card
Overall Experience

All staff are very well trained to make sure the care home is managed smoothly every day. Nurses and care workers are kind, lovely and very helpful. They are trying their best to look after their residents.

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Review from Mary W (Resident / Service User) published on 22 October 2021 Submitted via Postal Card
Overall Experience
Very good, kind and considerate.
The staff are kind and pleasant.
The food is good.

Management is good.

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Review from Anne W (Resident / Service User) published on 22 October 2021 Submitted via Postal Card
Overall Experience
Well looked after.

Staff lovely.

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Review from Evelyn W (Resident / Service User) published on 8 September 2021 Submitted via Postal Card
Overall Experience

I was a resident at Sovereign House for 12-weeks following the amputation of my right leg due to the complications of diabetes. I was treated with kindness and dignity by the most hardworking staff I have ever come across. I was not in the best of health when I arrived, but they gave me back my self-esteem and encouraged me to do things I thought were beyond my capabilities. I will be forever grateful to them.

Reply from Carolyn Peacock, Manager at Sovereign House

Thank you for taking the time to leave your comments. I am so pleased to hear that the care and dedication of the team at Sovereign House were able to contribute in such a positive way to enable your recovery.

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Review from Nicola R (Daughter of Resident) published on 29 July 2021 Submitted via Postal Card
Overall Experience
Helpful staff - means a lot, especially when visiting is restricted due to Covid.
Mum is happy and loves the food.

Staff I've met go above and beyond to make Mums stay comfortable.

Reply from Carolyn Peacock, Manager at Sovereign House

Thank you for taking the time to respond. It's a pleasure for our team to hear that we are making our residents happy and comfortable.

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Review from G A (Daughter of Resident) published on 22 December 2020 Submitted via Website
Overall Experience

My mum recently spent 2 weeks in Sovereign House. She should have been in 6 weeks but it was very obvious that she was not getting the care she needed so we removed her as soon as we could. Overall, there does not appear to be any management control and staff are left to their own devices. She was being given 5 doses of laxatives a day and also, on discharge, we luckily quickly realised that they had not sent all her tablets out with her - this could have been life-threatening.

Reply from Carolyn Peacock, Manager at Sovereign House

Due to GDPR regulations, I am unable to provide a full response in a public forum. All concerns raised are investigated, and any required actions are put into place to continue to build on the quality of care at Sovereign House. All medications are administered in line with GP or hospital directions.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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