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Allenbrook Nursing Home

209 Spies Lane, Halesowen, West Midlands B62 9SJ
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We cannot fault the care my mom has received.Gillian M(Daughter of Resident/Service User)
Allenbrook Nursing Home, Halesowen
Absolutely brilliant. John, my husband, has come on so much since being at Allenbrook Nursing home.Val H(Wife of Resident/Service User)
Allenbrook Nursing Home, Halesowen
Could not praise this home more. So glad I found this place.Beverley W(Friend of Resident/Service User)
Allenbrook Nursing Home, Halesowen

Choosing care for someone you love is one of the hardest decisions a family ever makes. At Allenbrook Nursing Home, they've built a place that makes it easier - a warm, beautifully refurbished 32-bed home on a quiet residential street in Halesowen, where residents are known by name and treated like family.

Since taking over in 2018, they've raised the standard of everything: the care, the comfort, the surroundings. They've held...  

Care Provided by Allenbrook Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,050
Residential Dementia CareFrom £1,050From £1,050
Nursing CareFrom £1,050From £1,050
Nursing Dementia CareFrom £1,050From £1,050

All fees are exclusive of FNC (Funded Nursing Care)

Contact Allenbrook Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Allenbrook Home (Halesowen) Ltd
  • Private Owned

Person in charge

  • Helen Ayres(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (4)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • The home has open visiting so no restrictions when family can visit

Parking

  • Small car park at the front of the home for visitors

Allenbrook Nursing Home Reviews (36)

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9.6

Allenbrook Nursing Home has a Review Score of 9.6 (9.644) out of 10, based on 31 reviews in the last 2 years. Over all time Allenbrook Nursing Home has 36 reviews.

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Showing 36 reviews matching selected criteria
Review from A B (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Our family have been through a really difficult couple of years. Our Mum died and Dad was diagnosed with dementia. Dad's condition deteriorated really quickly and soon needed nursing care because he was unable to perform even basic personal care. The staff at Allenbrook are so brilliant with Dad. He is looked after really well. There are activities to keep him happy and he tells us all of the time how well they look after him. He loves the food which is prepared fresh by chefs. As a family, we can enjoy our time with Dad knowing he's looked after well.

Reply from Helen Ayres, Registered Home Manager at Allenbrook Nursing Home

Thank you for taking the time to complete this review. We are glad the service has been able to support during this difficult time.

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Review from J C (Niece of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

My aunt is very happy and settled in the friendly environment of Allenbrook. She feels secure and comfortable. The staff are all very friendly and helpful, making it feel homely.

Reply from Helen Ayres, Registered Home Manager at Allenbrook Nursing Home

Thank you for your lovely review. We hope to see you soon!

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Review from J H (Resident / Service User) published on 7 April 2025 Submitted via Postal Card
Overall Experience

From the first day I arrived I felt like I fitted in well with all of the staff and residents. The staff have all been kind and helpful. I have enjoyed the variety of food which has always been well prepared, cooked and served. I would recommend the service that I have had to everyone.

Reply from Helen Ayres, Registered Home Manager at Allenbrook Nursing Home

Thank you for taking the time to share this, we love having you here with us.

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Review from Mandy B (Sister of Resident) published on 14 March 2025 Submitted via Postal Card
Overall Experience

My sister wants to share her express wishes to the housekeeping, nursing and management team.

Reply from helen ayres, Manager at Allenbrook Nursing Home

Thank you for your kind words, we love having your sister here.

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Review from P A (Friend of Resident) published on 20 February 2025 Submitted via Postal Card
Overall Experience

My friend/neighbour has been in respite care at Allenbrook for 6 weeks so far. She is being very well cared for and there is a caring, friendly, helpful atmosphere in the home. All the staff seem to have good relationships with the residents and amongst themselves.

Reply from helen ayres, Manager at Allenbrook Nursing Home

We thank you for your kind words and feedback. Our ultimate aim for the residents is to feel cared for and safe in our homely environment.

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Review from P H (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

I had to make the difficult decision to put my mom into respite care. From my first point of contact with Allenbrook Home, they reassured me that my mom would be safe and well cared for and they were not wrong. Mom stayed for a month in her own private room. The meals were amazing. Everyone who works there is kind, compassionate and understanding of the resident's needs. Mom enjoyed her stay and I wouldn't hesitate to use Allenbrook again in the future.

Reply from Helen Ayres, Registered Manager at Allenbrook Nursing Home

Thank you for your review, we thoroughly enjoyed having Mom here at Allenbrook.

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Review from Richard J (Husband of Resident) published on 6 November 2024 Submitted via Postal Card
Overall Experience

I feel that under the circumstances of my wife's health that she is getting the best care possible.

Reply from helen ayres, Manager at Allenbrook Nursing Home

Thank you for your kind words. We always strive to create a warm, homely, safe and caring environment for the people we support. Always happy to help when needed.

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Review from Kaye W (Sister of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience

As a family, we could not ask for more of the Allenbrook family. From all staff involved with our sister, the care is given with dignity and care. Most importantly emotional care is included so the person is not lost in the nursing environment. Knowing that your loved one is safe and nurtured provides peace of mind. The necessities of life, taken care of with compassion in an open-house environment. We are delighted with the whole team.

Reply from helen ayres, Manager at Allenbrook Nursing Home

Kaye, thank you for taking the time to review our service at Allenbrook. We appreciate your support and feedback and will continue to strive to provide the best care possible.

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Review from Steve R (Son of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

Mum has been a resident here for over a year. She is well cared for and I have no worries. The care home is welcoming, visiting times are very flexible and Mum seems happy and content. The food always looks appetising and Mum eats well, has gained weight and has maintained this. I always sit with her in the resident's lounge so I can observe what happens. Carers show respect, empathy and patience to all residents even when behaviour is challenging. Management offers plenty of opportunities for feedback, providing regular times to meet.

Reply from helen ayres, Manager at Allenbrook Nursing Home

We thank you for your kind words. We strive to provide good quality care. Should you need anything further then please let us know, always here to help.

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Review from Stuart I (Son of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience

My father is having his second period of time at Allenbrook Home. The staff are all excellent and very helpful and caring. It's good to know he is in safe hands. All other aspects such as communication and admin etc are also first class. I would highly recommend Allenbrook should you or a family member require their service and expertise.

Reply from helen ayres, Manager at Allenbrook Nursing Home

Thank you for your kind words, we are glad that you are happy with the service we provide at Allenbrook. We strive to provide the best possible experience - if you ever need help, please do not hesitate to reach out, we are always here.

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Review from H U (Sister of Resident) published on 25 September 2024 Submitted via Website
Overall Experience
My brother lives in Allenbrooke. He appears stable and care staff appear to know him well. He has a lovely room which is well kept. He would benefit from more individual daily activity as he cannot manage group activity.
The home is clean but would benefit from an update in furnishings and more dementia signage.

Care staff work hard and are responsive.

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Review from Louise G (Niece of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience

Appear understaffed. Call times (service users waiting on staff to attend) are simply appalling. Every visit buzzers going off. I've witnessed response times of over 1 hour frequently. Too many agency staff - which isn't good as some appear uncaring and like 'it's just a job' - they can't wait for their shift to finish. The manager is approachable and appears receptive to feedback. My aunt since being in their care has developed bed sores which are now infected. Told they turn her hourly - but know from my visits - that simply isn't happening. Shocking!

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Review from S W (Daughter of Resident) published on 16 November 2021 Submitted via Postal Card
Overall Experience

Allenbrook have coped well throughout the difficulties caused due to covid. My main concern is that there are never enough staff which I understand is a problem in general. The staff are extremely hard working and caring but there is a quick turnover. Due to staff shortages, standards are not always up to my expectations. Food, on the whole, is good but meat is sometimes too tough for the elderly residents. Hopefully, there will be more entertainment and activities now covid is being successfully controlled.

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Review from Kathryn L (Daughter of Resident) published on 15 November 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident at Allenbrook Home since January 2020, following the death of my father (who had been her main carer). The nursing home has been extremely supportive towards my mother, who has had to cope with her increasing dementia, bereavement, and covid-19 restrictions. In addition, my mother has challenging oral and dietary needs. More recently my mother has become more relaxed, regarding Allenbrook as her home. Allenbrook is a little restricted in space for activities.

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Review from Sheila S (Daughter of Resident) published on 18 November 2019 Submitted via Website
Overall Experience

This nursing home has gone the extra mile to make sure my father settled in when I had to move him from a care home. All the staff have been very caring, to help him feel really comfortable and reassure him that it is his home and if needs anything he only has to ask. The nursing care has been good, and my father always looks clean and well dressed. The food suits my father and he is now eating very well, the chef does come out of the kitchen to see if there is anything particular needed for the residents. Altogether I have to say a very well run, clean, happy home, that have the residents and the supporting families best interests at heart.

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Review from Ann S (Daughter of Resident) published on 27 December 2018 Submitted via Postal Card
Overall Experience

I am always greeted with a smile and a cheery hello. All staff are friendly and welcoming and work hard to ensure the home is welcoming and homely to all the residents. Residents are treated with dignity and respect at all times. I feel this is a safe and caring home and I am very happy with the care they give my relative.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 February 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 28 July 2026

Our beautifully furnished care home bedrooms are designed to offer both comfort and dignity in a peaceful setting. Each room features a comfortable single bed, bedside table, spacious wardrobe, and an armchair for relaxing or reading. Large windows allow for plenty of natural light, creating a bright and welcoming space.Rooms are fully equipped with a nurse call system, TV point, and Wi-Fi access to help residents stay connected. We encourage personal touches—residents are welcome to bring their own furniture, pictures, or keepsakes to make the space truly feel like home.Whether it's a moment of quiet reflection or a restful night’s sleep, our bedrooms provide a calm and secure environment where residents can feel safe, supported, and at ease.

News (1) & Events (0)

News
  • 17 Jun 2025

    We are delighted to announce that we have recently been inspected by CQC and have been rated "GOOD" in all areas for the second inspection in a row. The full...

Upcoming Events

There are no upcoming events for Allenbrook Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Allenbrook Nursing Home.

Accreditations

There are no accreditations posted yet for Allenbrook Nursing Home.

Meet the Team (3)

Helen Ayres
Helen AyresJob Title:Registered Home ManagerJoined: 2019

Helen is the heart and soul of Allenbrook, bringing over 20 years of nursing experience and 15+ years in senior management to the home. A true believer that person-centred care comes first in everything she does, Helen leads with compassion, precision, and an unwavering commitment to doing the little things exceptionally well.

Known for her sharp eye for detail, passion for high standards, and ability to keep quality at the forefront, Helen is the kind of leader who notices what others miss - because for her, excellent care is always in the detail.

When she’s not championing outstanding care at Allenbrook, Helen is a proud dog lover, bringing the same warmth, loyalty, and big-hearted energy into the home that makes her such a valued leader to both residents and staff alike.

At Allenbrook, Helen’s mission is simple: to ensure every resident receives safe, dignified, personalised care in a home that feels exactly that - like home.

Vicki Walsh
Vicki WalshJob Title:Deputy ManagerJoined: 2022

Vicki is a key part of the leadership team at Allenbrook, bringing energy, clinical strength, and a clear passion for delivering care the right way.

Having been part of the Allenbrook family for over 3 years, Vicki has become a hugely valued presence within the home. As Deputy Manager, she plays a vital role in the day-to-day leadership of the home, with strong clinical oversight of both our residents and nursing team, helping to ensure care remains safe, effective, and consistently delivered to a high standard.

Vicki is a firm believer that the way we approach residents is everything. For her, safe and effective care begins long before any clinical intervention - it starts with kindness, patience, understanding, and the way each resident is spoken to, supported, and made to feel. That philosophy underpins the way she leads and the standards she helps uphold across the home.

Known for her strong clinical presence, calm oversight, and hands-on approach, Vicki brings both reassurance and accountability to the team around her. She is deeply committed to ensuring residents receive not only excellent care, but care delivered with warmth, dignity, and genuine respect.

Outside of Allenbrook, Vicki is passionate about fitness and is a regular at the gym - something that reflects her focused, driven, and disciplined nature.

Energetic, clinically astute, and passionately resident-focused, Vicki is a vital part of what keeps Allenbrook running at its best.

Jess Shirvington
Jess ShirvingtonJob Title:Business AdministratorJoined: 2021

Jess is the organisation, precision, and operational backbone behind Allenbrook.

As Business Administrator, Jess plays a vital role in the smooth running of the home, providing the structure and support that keeps the business operating efficiently behind the scenes. From day-to-day administration to the finer details of finance and operations, she is a trusted and invaluable part of the Allenbrook team.

Known for her exceptional attention to detail, Jess has a natural talent for keeping things accurate, organised, and firmly on track. She is the kind of person who notices what others miss - and in a busy care home environment, that makes all the difference.

Jess is also something of a computer and Excel spreadsheet wizard, bringing a sharp eye, practical mindset, and real flair for systems, reporting, and problem-solving. Put simply: if it needs organising, analysing, or sorting properly, Jess is the one you want handling it.

Outside of work, Jess is a fond pet lover, which speaks to the warmth and caring nature she brings to Allenbrook every day.

Reliable, highly organised, and quietly indispensable, Jess is a huge part of what keeps Allenbrook strong behind the scenes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allenbrook Nursing Home to verify any information. View our terms and conditions. Allenbrook Nursing Home has an Enhanced Service -more info.